Not impressed.  Had a pedicure, asked for shorty square nails.  Had to correct them 3 times because they were not short, then lop sided, then the big toes didn't match.  Also cash only and I didn't see a sign saying so. Read Less

Star Nails is large, well-equipped, and immaculate, with plenty of offstreet parking. The techs are well-trained and respectful of the clients and of one another. They work harmoniously under the supervision of Mai, the owner, who is hands-on and a lovely person as well. I've gone to other salons with friends, and Star Nails stands head and shoulders above them all. The experience is smooth and professional, always thorough, never rushed. The large space means you have a measure of privacy between you and the next client. Plenty of up-to-date reading material and soft music videos are there for your comfort. My pedi and gel mani always last at least 3 weeks with no peeling or chipping. The foot and leg massage is fabulous, not just cursory as in some salons. Overall a great experience.I read the passive/aggresive negative reviews and may I just suggest : If a tech does something not to your liking, speak up! Don't expect them to read your mind, but then sandbag them afterward with a negative review! Not bothering to get names, one negative reviewer attempted to single out a tech who is "thin", another with a "round face". Give me a break!Also, the pictures two reviewers posted of their manis to "prove" they got poor service look just fine to me. Read Less

Worst nail salon ever. I have come back a few times for shellac and each time gets worse. They chip within 2 days and always have bubbles under them. The last time I went the nail artist made 3 of my fingernails bleed and continued to paint over the blood. Read Less

DO NOT GO HERE. The staff was extremely rude to me and when I openly told the staff that I didn't appreciate her tone I never once even got an apology. Even the "manager" didn't say anything. It was so bad that I took my feet out of the tub and walked out. Trust me try one of the places in East Boston. I went to Cindys Nails and had a fabulous experience. Only about 8min drive further and worth it. I've heard great things about House of Nails, but it was late in the evening and they didn't have room in the schedule for me. Read Less

I am never going back. I go in and put my nail color on the table. No big deal, done it a bunch before. So I'm relaxing feet soaking and she asks about the colors so I hand them over but during the process on fell and broke. Obviously I feel horrible, but it's an accident. I am trying to lighten the situation and she very rudely says "well if you people stop putting them there this would never happen". Excuse me, but you never gave me a good place to put them, so how am I supposed to know. I tried to be kind and hand it to you.I get that it fell, but that's no reason to be rude. And blame me when I didn't know. So I say nevermind, that was extremely rude, I'm leaving. Which she responds with more attitude. I grab my shoes,which have purple nail polish all over them and finish washing them off for her. Mind you I walk across the place wet and barefoot, that's how upset I am. I speak to a woman asking who the manager is and she said she was I told her, how she was rude and no one does a damn thing but blame me. No one apologizes, anything. Just front me with more attitude. I am never going back and I encourage others to do the same - no one deserves this treatment over a human mistake. Like grow up - don't cry over spilt milk. Read Less

Do not come here for acrylics unless you specifically request Lynn. Every time I have come here for a gel fill and got someone else, my nails would break and the polish would peel within days. Lynn is by far too good to be at this salon. Read Less

I just want to get a nice (painless) and sanitary mani pedi! Is that too much to ask for?!I hate to leave a bad review because I understand that this is someone's business and a lot of people's jobs (livelihoods) but my experience yesterday on my birthday was unacceptable and yet I regrettably tipped 20% because I felt bad. It started with the most painful pedicure I ever received. I should have walked out right when she made me bleed by using the cuticle cutter to rip out a hang nail which caused me to instantly start bleeding. But I stuck it out cause I thought maybe she didn't notice/me too. But then she took out the cheese grader and literally went to town on my feet like she was trying to shave a block of ice (btw I get pedicures about once a month, my feet are not disgusting) but she was going insane with that thing like she wasn't even paying attention what so ever. And she shaved way too thing on the outside of both my feet, the sides up near the toes, they started to bleed, but initially I didn't notice, just felt the pain. What sealed the deal was when she shaved off a significant piece of skin on my toe that made me start bleeding and actually made me scream a bit in pain. She was about to continue grading, and literally tried to cover up the fact that she had just shaved off part of my toe and that I was bleeding by covering my toe with her hand. I had to actually say to her "you just cut me" and pulled my foot away to get her to stop. This then drew attention from the other tech next to her who had a seriously concerned look on her face when she saw what my tech had done to my foot. My lady then told me to stick my bleeding foot into the water and that it would feel better.. Are you kidding me!?! Needless to say, I have two feet with the sides partially shaved off, and a toe that is missing a lot of skin. I'm concerned that I'm going to get some sort of infection. And I'm a freaking idiot for being too nice and not making a bigger scene. I should have ended everything right then. But I let her finish. And then I tipped her. I'm very upset. My feet are in a lot of pain (I can't wear shoes without them hurting from the deep cuts on each side). I cleaned the cuts and put anti bacterial ointment on them but, I'm just so upset and disturbed but the whole experience, and concerned with the serious lack of sanitation and professionalism. I spent $60 on a mani/pedi with tip. And I feel like an idiot. I just wanted to do something nice for myself on my birthday. Read Less

Came in for a mani-pedi before my cousin's wedding which I flew in from San Diego for. This was the quickest mani-pedi I have ever had and I don't say that in a good way at all. She did a good job cleaning off the dead skin around my toes and painting them but the manicure part was not pleasant at all. I previously had green fingernail polish on which you can now still see underneath the nude color I requested. There is still tons of dead skin around my fingers and the half-teaspoon of lotion she put on my hands did absolutely nothing. She didn't even paint all the way to the edge of my fingersIt saddens me to write bad reviews but I wouldn't recommend anyone to come to this place unless they want a 5 minute manicure, I which case, you could probably do on your own. I don't feel relaxed. Read Less

I love Star Nails. I have been trying to find a place to go that I can see someone consistently. I see Emmy and she is great. She was explaining to me things about my nails that I didn't know. Ive always had good service there. Just remember to bring cash!!! No credit cards accepted. Read Less

Had such a terrible experience here. I am newer to this area so I was really hoping to find a salon I like close-by. (Needless to say, I will continue to go to my usual salon on the North Shore.)My gels usually last 1.5-2 weeks without starting to chip. The gel I got from Star Nails didnt even last 48 hours. The manicure was not an "experience" by any means. I'm usually quiet during my manicures but had to ask her to cut my cuticles that were blatantly sticking up. (I should have left then.)She hardly used any alcohol on my nails before applying the gel (the drier the nail the longer the gel will stick.) She rushed through the service and it honestly looked like I painted them after having 3 cups of coffee with a trembling hand.Then she brings me to the corner of the room for a parafin wax.  Left my hands feeling greasy and gross followed by a terrible hand massage (my 5 year old niece could do a better job.)I was having a nice day prior to my visit so I just quietly tipped and left without complaining. But the icing on the cake was my nails actually chipped and peeled 48 hours later. This place is a complete joke. Never, ever, EVER going back. Read Less

Love Star Nails. I would highly recommend. Staff is friendly and give a great mani/pedi. They are thorough and generally get you in quickly. They have a lot of colors to choose from and are reasonably priced as well! Read Less

Parking. This was the only reason I chose to visit this salon. That is no longer the case. This place is immaculate and the staff is professional, attentive, warm and welcoming. They do not accept debit cards but they do have an ATM on site.  The owner takes a lot of pride in her profession and it shows in the cleanliness of the salon. They pay close attention to what you are asking for and do a great job on mani/pedis and brows! I have visited many different salons and none compare to this place.  Never a wait and always pleased. Read Less

Great mani/pedi! I came here on a whim after a terrible experience somewhere else, which is another story altogether. I'd passed Star Nails several times and decided to try it (doesn't hurt that it's next to Adriana's, a brand new coffee shop). I walked in without an appointment and was pleasantly surprised at how clean and bright it was. Yes, it's new but someone obviously knew what they were doing when the picked out furniture and decor. Christa did a beautiful job on my mani/pedi. It didn't hurt that she was also really nice and didn't rush. Prices were reasonable--$35 for both. After trying several salons on this side of the harbor, I have found my go-to place and will definitely  be back! Read Less

I will preface my review with I do not get a lot of mani pedis, maybe once or twice a year as a treat. I am not picky about my nails, I just like the relaxation of the process every once in a while. I called and explained specifically I wanted to come in with my boyfriend so we could have our mani pedis at the same time. The woman on the phone was very sweet and said we could come in right away, so we did. Upon arrival all technicians were busy so we were put at the pedi station to wait. A woman eventually came over and started working on me while my boyfriend just sat there. He didn't get started on until my pedi was done and my manicure was close to done. I understand they were busy, but I would have appreciated the honesty that we couldn't be done at the same time and scheduled for later. Part of the fun is going through the process together!That wouldn't have been worth the 2 star rating on its own, it probably wouldn't have even been a big deal if the manicures and pedicures went well. I didn't catch names (lucky them) but my girl (very tiny, thin) couldn't have cared less to do a decent job. She had cut 4 of my nails square before even asking if it was how I wanted them, slopped some paint on and called it a day. They were all uneven, some super short some long some jagged some straight. My boyfriend reported his girl (chubby round face) was jamming on his cuticles so roughly he had to force himself not to wince from the pain! Needless to say our little hour of pampering was a total waste of time and money. $37/per mani-pedi combo (guess that's not a terrible price, hence the extra star) Read Less