I have never had a bad experience here before. I usually can just walk right in and they've been able to take me. Their pedicure service is very comprehensive and priced similarly to other local places. Very clean. Read Less

I've been coming here for the past year. Usually do an ok polish but clean so I continue coming. This time was awful. Awful pedicure and polish. Honestly I think my feet looked better before I went. Sucks cause I thought I found my spot. I won't be back! Read Less

Girl took her time (a little too long, an hr for a fill ) and did a great job but charged me $45 for a FILL!!! I paid $45 when I got the full set from scratch. Will not be returning there. If I wanted to pay $45 again I would have taken the nails off and started from scratch again... Read Less

Worst pedicure of my life. I asked for the spa pedicure ($50) and the horrible experience started there. The nail polishes were terrible; chunky, thick, and old. The woman was flustered by people coming in without appointments and she flew through my (should have been) relaxing experience. She massaged me like she was squeezing lemons, barely pumiced my feet, and kept grunting and complaining to her coworker. The paint job was laughable - a 5 year old could have done a bette...r job. When it came time to pay she became very annoyed I was paying with a card and gave me a hard dirty look. They have a sign that says they only take tips in cash, which was fine with me because I had no intention of paying a dollar more for their disgusting service. Moral of the story, get drunk and paint your own toes and get the same result as going to Aura nails See More Read Less

Wanted gel overlay removed and planned to get a shellac manicure. Someone came in 10 min after me but went before me...it was a color change but still. As she's filing my nail, the edge of the file slices my cuticle. Cool. Doesn't wipe blood off. Lovely. She asks if I like round shape and I say yes please if possible. They're square. Some are filed so short that it hurts to touch things because the skin under the nail is exposed. When they first opened, they were good, I got a pedicure thrtr. A lot of women there were getting pedicures. Clearly working on hands isn't their forte. Decided against shellac. Left polish free, didn't feel confident about their abilities to do a good job. Also you can ONLY tip in cash. Read Less

Worst place ever. My sister went for a Mani-pedi and I went for a pedicure and a fill. We walked in and weren't even greeted. Finally sat down and started getting our toes done. There wasn't enough workers to do mine and my sisters at the same time. The water was cold, no massage chairs. They didn't let our feet soak long enough so she was ripping our cuticles off. They were talking about us, right in front of us (In English). Our toes came out OK. Next was our nails, the wom...an criticized my sister about how short her nails were. The woman tried to convince me to get a Gel manicure. I said no I want to stick to acrylic. After she tried pushing it on me about 5 more times and after removing my polish, filing my nails down and doing everything she tells me they don't do acrylic. So I figured since it was half done, I'll settle for gel. They wanted to charge me $40 for a fill. Yup, $40 for a gel fill when it could spend $13 for a acrylic fill elsewhere. I told them there was no way I was spending $40 on a fill. My sister was drying her nails and the woman wanted me to pay IMMEDIATELY. She charged me $70. And $75 if I paid with a card... WHAT? $5 EXTRA to use my card ? Are you kidding me? They were WAY overpriced. Of course they had an ATM where you could get cash and save yourself $5. But you'd be socked money either way for using the ATM not associated with your bank. The staff was rude, they are too pricey and I will NEVER go back there. Save yourself time and money and take your business elsewhere. This nail salon is absolutely horrible. See More Read Less

Came here for the first time to get a pedicure and the service was incredible; I got a "classic" pedicure which felt like much more. I got a awesome long leg/foot massage, hot rocks, and to top it off hot wax on the heels. Just when you think it's over they give you a shoulder massage when your nails dry!!!!! Couldn't be more relaxing, I will certainly be back Read Less

What a lovely spot to have a manicure and pedicure. The staff make you feel so welcomed. You are treated like a queen....and im sure even the men feel like kings. I received a glorious upper shoulder massage while my nails dried. All of the nail techs were awesome. The pedicure chairs are friggin amazing!!! My girlfriends and I will def be back again. Read Less

I've been going there past couple months!! Yesterday give the guy his tip & he throws it!! I guess he expected more!!! I'm all set with the place!!! My dAughter was with me & witnessed him throw the tip!! She's all done with the place also!!! Read Less

Great customer service ! I went in at 5.... they close @6. Basic pedi was great for the price. She shaped and polished my toes like a pro should. She even wrapped my toes after drying because I wore sneakers and forgot my flip flops. Gel polish was done with care and I left feeling satisfied. I couldn't really relax because they were multi tasking on my hands and feet, otherwise I would have given today's service 5 stars. Not bad coming from a picky stylist, nail tech, and salon owner . Read Less

I had an hour before a work appointment, and felt my nails needed a little TLC. I googled a nearby nail salon, and Aura Nails popped up. But by the time I got there, I realized that I actually had 30 min for a quick mani rather than the whole hour! I expressed my doubt whether a shellac mani could be done within 30 min, and was assured that it wouldn't be a problem.  They were right! Wow!!Within 30 min, I got a great shellac mani in 2 different colors, with about 5 layers of polish, a great neck and shoulder massage (they had someone giving me one while I sat at the table), a quick hand massage (a hot stone was used) and I was out the door! If you pay cash, you get a slight discount (I think it was $2 off). Gina was the nail technician who worked on my nails and she did such a great job. I'm just very very sad that I live near Boston and this location is near Springfield! Maybe I can make pit stops if I'm ever driving through again...? Read Less

Although I was here for the first time, I felt in love with this salon already. The owner and staffs were so nice and friendly. They didn't rush like I've experienced in some other places and did a very nice job. I really loved how my nails came out. My friends keep asking my where I did this full set pink and white. I do recommend this place and all of my friends love it.  Read Less