I have been using them for years. Jenny is my go-to girl but all the staff are great, as well. The place is clean and welcoming, has lots of color choices and application options and the equipment is new. They have tons of staff so even walk-ins don't have to wait long. They also use modern technology where you can get a text reminder of your appointment. Lots of parking too. I highly recommend! Read Less

Worst place I’ve ever been to. Not to mention how expensive it is. I called to make an appt and she put me on hold for 20 minutes. I finally hung up. Very unprofessional. They got too big too fast and now they don’t have enough people to manage it right. Don’t waste ur money, there are lots of other places that would love ur business and welcome you. Read Less

Salem Nail Bar is a clean, efficient, beautifully run nail salon. Yesterday, I had booked a mani pedi appt. From the time I arrived Jenny made this an uncomfortable experience for me. My request for non-latex gloves was a long and pointed discussion about how vinyl gloves melt with acetone and that she was almost sure they had no alternative for latex and how expensive it is to purchase such gloves. Next, she swatted my feet around while, rushing through every step of this supposed relaxing service. After the pedi, I was swiftly ushered to the nail bar for my mani. Just as I sat my technician took a request for an eyebrow wax and didn’t return for about ten minutes. So now I know it’s not my imagination so I alert the owners and they are gracious and assure me they will have someone else finish my appointment. I thank them and Jenny ends up finishing my mani with no eye contact and too much tension for me, the customer who came to pay for a service. I tipped her 20% and left. This is a great nail salon and I hope this prevents this type of service from being toleratd. All I wanted was a mani/pedi without attitude. Read Less

I love this place. It's set up is very retro and place it kept very clean.  They can always accommodate if you want to go in for a walk in. They make it work. They have thousands of colors to choose from. They are reasonably priced also. Read Less

So my first experience wasn't the absolute best. The nail tech was new and I wasn't happy with the final product. My husband called the salon after seeing my nails and shortly after Kelly (the salon manager) reached back out to us. She told me to come in and she would redo my nails at no extra charge. I went back today and she did such an amazing job. I live in Boston but I would come back every time to get them done by her again. Such a genuine woman who made sure to make the situation right. The other girls there are also super helpful. I would for sure recommend this spot to anyone just because of the fact that they care about the customer being happy. Thanks Kelly ! Read Less

Fabulous experience at KNT yesterday for shared birthday celebration with my two daughters and grandson (manis & pedis)🎉🎈🎂✨ Thank you SO much all of you for such a great AND professional services - it was most appreciated 👏✨😊 Read Less

This place is by far the best nail place on the north shore and trust me I've tried them all. New Year's Eve they're so busy and had no time for me but still managed to accommodate me and my daughter and I never felt rushed at all! Besides how beautiful the salon is what really gets me is the cleanliness. Finding a decent nail tech is not hard but finding one in a beautiful spot that is also sanitary is a task. Replaceable plastic liners in the pedi basins, disposable foot files so everyone gets a new one, and all sanitized tool opened in front of you. Now besides all that clean bathrooms, floors and everything sparkling just seals the deal for me. Kelly did my mani pedi and even went out of her way to suggest a better polish for me that I knew would take her longer even though she was already staying late to accommodate me.  THAT is great customer service! So the next time your looking for a new Nail spot this is it and Kelly is your girl! Read Less

Today was my first time coming here and I don't think I'll go anywhere else again. I made an appointment through their Facebook page, which was easy and very convenient, and was taken in right away when I got there. Tym was very efficient without rushing. I showed him a Pinterest pic of what I wanted and he replicated it perfectly. I got a fill, and a shape/color change. Definitely would recommend. Read Less

My 1st experience here today, and it was great. I walked in without an appointment on a Sat afternoon for a gel French manicure. They were busy, but attentive and friendly, and I was sat with Tammy a few minutes after arriving. I like clear for a base, and some salons argue with me about getting pink, or saying its clear, when its "clearly" not :). They gave me clear, and made sure I liked the thick/thin of the white. I'm particular, I mean towards thin. Highly recommend Read Less

I've been here once before but it was my first time back since recent renovations. The salon is SO SO cute! The nail bar is super fun and far different than any other salon in the area. I walked in for a last minute gel manicure and had the pleasure of meeting Lisa. She is great at what she does, she's down to earth and easy to talk to. My nails usually crack after 2-3 days but it's been 4 days and they're perfect. I'll definitely be back! The only thing that would make this place better is CHAMPAGNE & WINE. Hoping that you guys will get a license to be able to serve! Lol Read Less

I went in for a manicure for the first time in my life. Nothing fancy, no gels, acrylics, or anything of that nature. First, a little backstory... you see, my problem is I have the unfortunate habit of picking the skin around my nails, and sometimes picking/tearing the nails themselves. I am trying to resolve this habit, but it's a work in progress. The state of my cuticles also wasn't great.  Still, in light of the fact that I have made some strides in keeping this habit in check, I decided to have my nails professionally cared for. I also hope that having my fingers look nice will help keep me from yanking at my skin. In any case, my biggest concern going in was that it was going to hurt or be very unpleasant. I'm glad to report that I felt no pain, and felt mild, momentary discomfort once. My manicurist worked with diligence and precision, taking care at each step to make sure everything would be done impeccably and painlessly! Also, I don't know if this is common practice with manicures, but I liked the part with exfoliation and moisturizing of my hands. I have attached before and after photos so you can judge for yourself. However, when you view the attached photos, please be advised that not all damage from my unfortunate habit can be repaired with a manicure, which explains the slightly inconsistent nail length and imperfect skin. Overall, while a manicure may not be a common indulgence for me, should I need to have my fingers cleaned up, I will not hesitate to come here again. Read Less

I really like that place because they never denied in service considering I call the same day for my appointments and they have a loyalty program! (5$ off on your 5th visit and 10th visit FREE). Haven't been there 10 times yet, but the program does work well. Every time I go it seems rather full. They do have good amount of colors for selection and the interior also looks great. The only thing I strongly dislike is that nail technicians would be rotating in one visit! Has been happening to me every time and I've noticed it's just the way they're working. So it would be one person removing your gel (or even more than one), a different one doing manicure and coverage. So if I want something very specific, I need to repeat and explain my request every time someone new comes. Read Less

Highly disappointed. Loved going here. I truly believe it's been taken over for young adults. My sister And I had scheduled appointments and It's was jamming and we were done separating and within 30 minutes. It was adequate. Painting of our toe nails looked like a 2nd grader did them. Had to go to another salon (Four Season Nail Spa Andover St, Danvers. Tell Julie that I sent you. FYI. Look at their page on Yelp, and read my amazing review). Sorry Salem Nail Bar.  You blew it with us! Read Less

Usually I love coming here and I'm sad that this experience was awful! My friend was getting married so we got a mani/pedi. The staff seemed miserable and a bit rude. The lady I had didn't do the best job as my toe polish only lasted a week and the shellac on my hands started cracking the next day. I hate to say it but I'm not sure I will return :( Read Less

Had a pretty terrible experience here yesterday. I expressed to the lady that my nails are very thin and my fingers are really sensitive so I would prefer that she'd go a little bit lighter with the sander and the file, she neglected to listen. She began to aggressively file my nail to the point that she filed my skin down and I began bleeding, when she finally realized she didn't say sorry, just simply disinfected it and went along and kept filing. On top of that, they were ...eating at the tables where they were doing clients nails and on their cellphones!? After the lady was done ignoring me the whole time and finished painting my nails she got up and walked away and began another client but left all my stuff underneath the new clients chair?! Later on, I was told the price for regular non-shellac acrylic nails was $45, which is actually pretty outrageous as it is between 30-35 at any other salon. After stressing that it said $35 on their website (I'm not cheap, it's just the law lol) she fought and said 45. So I in total paid $55 for a bad experience and less than nice nails. Won't be back. See More Read Less

My girlfriend and i went there on a Wednesday @ 4:00 P.M. she normally goes twice a month, myself once or twice a year my feet take a beating i go to the gym 3 times and play ice hockey twice a week i have to tell you after having my toenails and feet done my feet are in heaven it cost $28.00 dollars and took @ 30 minutes. Read Less

I decided to give them one more chance after destroying my nails twice before. I went in this evening for a birthday pedicure and they treated us like we wernt there. Finally got a seat and my feet came out worse then I went in. And they say they're just sat around playing different shoes on they're phones so we couldn't even talk while sitting side by side. Then when we got to the cash to pay the girl just sits there and looks at us and make us wait to pay. Worst experience ever and I would never go back.! Read Less

I used to come here all the time because I worked in Boston and they would still take me for a 7pm appointment. I was always happy with their mani's and pedi's. I have to say, since the remodel (which is so cute) I feel like they have gotten better! I went with my sisters last month and got a regular manicure (nothing fancy and only $15) and it lasted me almost 2 full weeks without chipping!!! I couldn't believe how good it looked for so long - I even got my friend a gift certificate here for her bday cause I was so impressed. I have recently moved so it would be quite a drive to go just to get my nails done but I am honestly considering it because I'm sure a gel manicure would last 3+ weeks from here! Read Less

I have been a few times to this place and always felt as though most of the staff are pretty rude. Last night I went in for a fill for my nails. I asked for acrylic fill with colour. the lady short hair with glasses told me a price and I was over charged at the cash when it was time to leave by another employee. She said they don't have acrylic only gel. The job was not even good, my nails are not filed even and the nails are not fully polished. Horrible horrible job. With the amount of competition around you would think they would step it up. Read Less

I love this place and Mary is the best! I've been coming here for awhile and it's so nice. They just recently renovated again and the new layout is awesome! Highly recommend Mary for all your nail and waxing needs. She's professional and really cares about her work !! Read Less

Absolutely obsessed with this Nail salon. I've been getting my nails done by Kim for about a year and half now (I highly recommend her btw). Kim is so patient and kind, and she never fails to engage in conversation. Above all, she always does an amazing job on my nails. I absolutely love the new renovations they have made to the salon. The design is very elegant and modern, and the atmosphere is definitely relaxing. Everyone that works there is always so kind and welcoming, whether they're saying hi, or simply just asking how your day is going. If you're looking for a Nail Salon, look no further. They do an excellent job at satisfying their customers, and make every experience a great one. This salon is my hidden gem, and I can't picture myself going anywhere else! Read Less

Awesome placeGreat staffGot a pedicure and a full set with TimPedicure was Lyn I thingGreat work, so nice, place is gorgeousI am a nail biter and my nails r crappyTim was fantasticSuper nice and professionalI will be coming back Read Less

I don't get my nails done very often because I've never found someone who's done a great job. My mother and sister go to Eagle Nails regularly and their nails always look good. I needed a manicure for a wedding so I decided to give Eagle Nails a try. I'm so glad I did!I was lucky enough to have Vee do my nails. She is super sweet and very meticulous about her craft. I've never had such a perfectionist before, but wow! It makes a huge difference. She even explained why you need to keep your nails X inches away from the fan in order to keep the top coat smooth. It was a great experience. My nails have never looked so good. Eagle Nails has found itself a new repeat customer! Read Less

They're always rude. I gave them the benefit of the doubt and went back after they charged me for a full manicure when I went for a refill. This time my shellac nails were ruined within 3 days and the woman argued with me that it's not there issue and refused to fix it. Apparently it was my fault for the colour I chose and EVERY light colour is meant to look cracked after 3 days.... Then she didn't speak to me but spoke to everyone else in Chinese(I'm sure about me) as she buffed it and threw my hands around - did not say a single word the entire time and then walked away when it was done. Read Less

I was recently there getting my nails done and I had a big argument with a lady (tall Asian lady, with short hair). She would not listen when I kept telling her I did not like the shape of my nails. Instead of responding with "don't worry I'll fix it" or "what is it you don't like", she preceded to roll her eyes and said I'm not done. I let her continue doing my nails until I could not sit there any longer. My sister went up to the lady and told her I don't like the nails. We... are willing to pay the nails now and get them fixed tomorrow. She said that was not allowed. I would have to pay $50 now for unfinished nails and $50 for redone nails. My sister became furious with them for giving horrible customer service and being rude. We paid and told them we will come back and get them redone. The lady laughed at us and said something in her language to other coworkers. We will not be going back to this place. I do not recommend anyone to go and be treated so poorly as a customer. I am disgusted with the situation and will be calling the labour board on them. See More Read Less

First time I went for a mani pedi, decided to upgrade to shellac for my mani and regular for my pedi. The girls are nice, but sometimes service is lacking. They did just fine for the colour on my toes, and it came out looking great (but you have to work hard to mess that up). The shellac on my hands wasn't amazing however. The girl didn't seem to be very good at it beyond being able to put it on my nails. I opted for having a different colour on my ring finger and she en...ded up putting it on very thick in one area so it looked slightly lopsided after it dried. Then it ended up peeling within a week at the edges (I don't use my hands for a lot so it should have lasted a lot longer). I think the whole thing cost me between $60 to $70 so not worth it in the end. The second time I went I opted for the $40 mani pedi to give them a second chance on something easy. They did a good job, however after everything was done, I was left under the hand dryer with the girl not telling me how long I should sit there for. I asked her and she gave me this look like I should know and brusquely said ten minutes. Both times I've been in I feel like right when it gets to the end, they're not interested in helping you anymore since it's 90% done and they move onto another job. The only reason why I opted to write a review is that I ended up having to take the nail polish off my finger nails since my nails seem to be breaking and peeling easily. I have fairly strong nails and right now I've had to cut them down to the shortest they've been in a while. I'm obviously not 100% sure if it's because of their techniques there, but I would assume so. I will not be back. My recommendation to everyone: If you only wanna spend $40 doing a mani pedi and really don't want to do it yourself, KNT Nails is fine for that. But don't expect much and it may be the cost of your nails in the end. See More Read Less