Lucky Nails & Spa
Pembroke, Massachusetts
Reviews
Nicci
11 Jan 2018
REPORT
I wish I could only leave one star! I had my nails done at this location and by the next day I noticed they were just awful looking. When I finally got to take a look, you know? There were bumps and r...
I wish I could only leave one star! I had my nails done at this location and by the next day I noticed they were just awful looking. When I finally got to take a look, you know? There were bumps and ridges, all of the lengths were different.. if it was one nail but it was ALL of them- to the point where my friends noticed without being told. In 16 years of having my nails done on and off this has NEVER happened to me! For $50, yeah.. NOT what I expected! Due to the holidays I couldn’t get in to speak with someone until a week later. Even though it had been a week, an acrylic set with gel polish, the nails should still be standing up and the way they were originally “shaped” and whatnot is still entirely noticeable. By day 3 i was missing a nail and by the 7th day the “never chips” gel was chipping. I went in and showed them, nicely, explained the situation really nicely, and just said, “I’d really appreciate it if I could just have the full set re-done. I’m really sorry for the inconvenience and coming in a week later, but it’s still obvious what was screwed up by your tech, and the holidays kind of screwed up getting in here.” There was a nice woman doing a manicure and a younger guy. The guy told me it’s been a week, and anyways they don’t have anyone (2pm) to do acrylics for the whole day. Give me a break. He clearly didn’t want to be bothered with it seeing as it had been a week. Silly me for thinking they’d want to fix something done so noticeably wrong. There was another customer there who also seemed pretty appalled at how I was being treated when i was being SO nice- I was even planning on leaving $10 tip for the I convenience! Then, he suggested I come back the next day, another trip, and have the SAME woman re-do my nails. What?! Hell no! I left my name and number for the boss and left, saying at this point I am so insulted and annoyed I want a full refund put on my credit card. I received a phone call that they don’t know how to put refunds back on cards, they’ll mail me a check on Monday. This was on a Wednesday. I’ve yet to receive said AGREED UPON in TEXT refund in the mail or ANY correspondence. They’re unprofessional and liars who do a really crappy job on nails.
Liza Corbett
14 Oct 2017
REPORT
Joan Nahigian Appel
14 Sep 2017
REPORT
Amanda D.
15 Jun 2017
REPORT
Awful service and they don't listen to you whatsoever. They do as they please with your nails. Asked for a fill with gel and she had me pay before she painted my nails with normal polish.
Marla F.
27 Sep 2016
REPORT
I was very disappointed with my manicure and pedicure. I got a gel manicure and it did not seal very well because two days later when I am running my fingers through my hair the polish at the bottom ...
I was very disappointed with my manicure and pedicure. I got a gel manicure and it did not seal very well because two days later when I am running my fingers through my hair the polish at the bottom of my nail is not smooth and it is catching on my hair and other things. I have never had problems with a gel manicure until it was at least two weeks later so the fact that this is happening within two days tells me it was not a good gel manicure . I wanted a French pedicure and the pedicure itself was not great because I like it when they use the grater to get the calluses off of your heels and all they did was use some kind of soft stone so there was not enough exfoliation it's far as I was concerned. When she did the French painting on my toes I expected her to use a very sheer pink toned /what we all know as Essie colored polish and she wanted to use an Essie polish that had a yellow tint to it and I said no I don't like that it needs to have a pink tint so then she went and got an OPI clear pink tinted shiny polish and she used that . It does not look like the typical French pedicure that I get all the time at another salon . The white was not done evenly on my French manicure . And two of my fingernails were shaped crooked . At this point I just wish that I would not have tipped her 20% plus . I will never go back . The cost for my unsatisfactory service was $55.
Rebecca W.
4 Aug 2016
REPORT
Staff was so polite and friendly. I had the spa pedicure. It was an hour. May have been one of the best pedicures I've ever had. This will be my go to from now on my way home from work.
Jacqueline N.
26 Jun 2016
REPORT
Ive noticed this salon has just recently opened up, so I gave it a try. All two times the services was great. They seem to know what they're doing very well and they are very sanitized as well. I've b...
Ive noticed this salon has just recently opened up, so I gave it a try. All two times the services was great. They seem to know what they're doing very well and they are very sanitized as well. I've been to many nail salons and none of them compare to this one. The employees are so polite and nice, it's good to have such a comfortable environment to sit in especially when you sit for awhile to get dolled up. The first time I came to this salon I tried the basics pedicure and they treated me very well, they didn't just do the work to get it over with, but they took their time to make sure that I liked how my pedicure looks, they also took their time on the skin on my feet and legs, exfoliating it and the massaging it. The second time I came I thought I'd the basic pedicure was so good why not try the spa pedicure and it was amazing, it was felt I was in an actual day spa, with hot rocks placed on my legs and it was only $35. Overall this is a great salon and I recommend for anybody to come here.
Book an Appointment
Online booking unavailable
Please call
(781) 319-2907
Business Hours
Monday
Mon
09:30AM-19:30PM
Tuesday
Tue
09:30AM-19:30PM
Wednesday
Wed
09:30AM-19:30PM
Thursday
Thu
09:30AM-19:30PM
Friday
Fri
09:30AM-19:30PM
Saturday
Sat
09:30AM-19:00PM
Sunday
Sun
10:00AM-17:00PM
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CLAIM IT HEREIncorrect information? Let us know
Lucky Nails & Spa
Pembroke, Massachusetts
Business Hours
Monday
09:30AM-19:30PM
Tuesday
09:30AM-19:30PM
Wednesday
09:30AM-19:30PM
Thursday
09:30AM-19:30PM
Friday
09:30AM-19:30PM
Saturday
09:30AM-19:00PM
Sunday
10:00AM-17:00PM
Reviews
Nicci
11 Jan 2018
I wish I could only leave one star! I had my nails done at this location and by the next day I noticed they were just awful looking. When I finally got to take a look, you know? There were bumps and r...
I wish I could only leave one star! I had my nails done at this location and by the next day I noticed they were just awful looking. When I finally got to take a look, you know? There were bumps and ridges, all of the lengths were different.. if it was one nail but it was ALL of them- to the point where my friends noticed without being told. In 16 years of having my nails done on and off this has NEVER happened to me! For $50, yeah.. NOT what I expected! Due to the holidays I couldn’t get in to speak with someone until a week later. Even though it had been a week, an acrylic set with gel polish, the nails should still be standing up and the way they were originally “shaped” and whatnot is still entirely noticeable. By day 3 i was missing a nail and by the 7th day the “never chips” gel was chipping. I went in and showed them, nicely, explained the situation really nicely, and just said, “I’d really appreciate it if I could just have the full set re-done. I’m really sorry for the inconvenience and coming in a week later, but it’s still obvious what was screwed up by your tech, and the holidays kind of screwed up getting in here.” There was a nice woman doing a manicure and a younger guy. The guy told me it’s been a week, and anyways they don’t have anyone (2pm) to do acrylics for the whole day. Give me a break. He clearly didn’t want to be bothered with it seeing as it had been a week. Silly me for thinking they’d want to fix something done so noticeably wrong. There was another customer there who also seemed pretty appalled at how I was being treated when i was being SO nice- I was even planning on leaving $10 tip for the I convenience! Then, he suggested I come back the next day, another trip, and have the SAME woman re-do my nails. What?! Hell no! I left my name and number for the boss and left, saying at this point I am so insulted and annoyed I want a full refund put on my credit card. I received a phone call that they don’t know how to put refunds back on cards, they’ll mail me a check on Monday. This was on a Wednesday. I’ve yet to receive said AGREED UPON in TEXT refund in the mail or ANY correspondence. They’re unprofessional and liars who do a really crappy job on nails.
Liza Corbett
14 Oct 2017
Joan Nahigian Appel
14 Sep 2017
Amanda D.
15 Jun 2017
Awful service and they don't listen to you whatsoever. They do as they please with your nails. Asked for a fill with gel and she had me pay before she painted my nails with normal polish.
Marla F.
27 Sep 2016
I was very disappointed with my manicure and pedicure. I got a gel manicure and it did not seal very well because two days later when I am running my fingers through my hair the polish at the bottom ...
I was very disappointed with my manicure and pedicure. I got a gel manicure and it did not seal very well because two days later when I am running my fingers through my hair the polish at the bottom of my nail is not smooth and it is catching on my hair and other things. I have never had problems with a gel manicure until it was at least two weeks later so the fact that this is happening within two days tells me it was not a good gel manicure . I wanted a French pedicure and the pedicure itself was not great because I like it when they use the grater to get the calluses off of your heels and all they did was use some kind of soft stone so there was not enough exfoliation it's far as I was concerned. When she did the French painting on my toes I expected her to use a very sheer pink toned /what we all know as Essie colored polish and she wanted to use an Essie polish that had a yellow tint to it and I said no I don't like that it needs to have a pink tint so then she went and got an OPI clear pink tinted shiny polish and she used that . It does not look like the typical French pedicure that I get all the time at another salon . The white was not done evenly on my French manicure . And two of my fingernails were shaped crooked . At this point I just wish that I would not have tipped her 20% plus . I will never go back . The cost for my unsatisfactory service was $55.
Rebecca W.
4 Aug 2016
Staff was so polite and friendly. I had the spa pedicure. It was an hour. May have been one of the best pedicures I've ever had. This will be my go to from now on my way home from work.
Jacqueline N.
26 Jun 2016
Ive noticed this salon has just recently opened up, so I gave it a try. All two times the services was great. They seem to know what they're doing very well and they are very sanitized as well. I've b...
Ive noticed this salon has just recently opened up, so I gave it a try. All two times the services was great. They seem to know what they're doing very well and they are very sanitized as well. I've been to many nail salons and none of them compare to this one. The employees are so polite and nice, it's good to have such a comfortable environment to sit in especially when you sit for awhile to get dolled up. The first time I came to this salon I tried the basics pedicure and they treated me very well, they didn't just do the work to get it over with, but they took their time to make sure that I liked how my pedicure looks, they also took their time on the skin on my feet and legs, exfoliating it and the massaging it. The second time I came I thought I'd the basic pedicure was so good why not try the spa pedicure and it was amazing, it was felt I was in an actual day spa, with hot rocks placed on my legs and it was only $35. Overall this is a great salon and I recommend for anybody to come here.
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