I went there because there was a long wait at my regular salon, and the service unfortunately was not the best. First of all, the lady rushed the entire service. Didn't massage or put lotion on my hands. To top it off, she kept screaming at me. I feel really offended. Not going back. Read Less

Incredibly rude and unprofessional!  Went a number of times out of convenience, but everyone is just so disinterested, bothered and rude when a client comes in. The only exception is Lee, who is very nice but not always there.  Everyone else makes me feel like I am majorly inconveniencing them, and I ask for absolutely nothing out of the ordinary!   They also do not adhere to their posted hours, and arrive whenever they feel like it, even if it is over an hour after the time they say they open.  The final straw was when I brought my 6 year old in for a manicure for a special treat, and they were gathered around blatantly laughing and making fun of her in their language.  She noticed and asked me why they were laughing at her, and they rolled their eyes!  Seriously, never again!!!!!! Read Less

Worst. Nail. Salon. Ever. When you walk in you do not feel welcome. You are rushed to find a nail color, and get yelled at when you take too long. My manicure and pedicure both came out sloppy, I had nail polish all over my skin, not surprising seeing how the tech was rushing and did not seem to care how they turned out. I will not be going back. Read Less

I do not recommend this place. I arrived to find the nail techs in the back in deep conversation in their native language. They saw me walk in and completely ignored me. After choosing a color and standing there looking at them for a few minutes I finally exclaimed, 'are you interested in doing my nails or should I go somewhere else', at which point one of them flew into a rage and started yelling at me at the top of lungs that they were waiting for me to choose a color even though I had done so several prior. Needless to say I will never return. There are plenty of other options in Needham. Read Less

The women working here were very rude and did not do a good job. Before I even left my nails were chipped and smudged. I do not recommend this place. There are many other good nail salons in Needham-- go there instead. Read Less

I usually go to Bebe spa in Newton center, but my daughter has acrylic nails and she wanted us go together, so I ended up going with her to Needham Nails. They did OK job, not thrilled about whole experience and results. They constantly speak Chinese (?) and usually I'm not concerned, but this time I brought my tools because it was new place to me and I didn't know it they properly sanitize equipment and it looks like they don't. When she saw my cuticle scissors she called tech next to her in Chinese (?) showed it to her and they started laughing! I thought that was rude. My mani pedi looked OK, however my daughter's were not, but she was dismissed before she could point out. We are not going there again. Read Less

Daughter and I have been going to Jenny for at least five years.  They are WONDERFUL.  Jenny does the fastest bikini wax and eyebrows anywhere - painless!  They do a beautiful job with manicures - daughter often gets "extras" like little flowers that are so lovely!  I have no idea what these people are talking about where they try to "upsell" you.  That's just nonsense. Read Less

I've been going here for about 3-4 years now. I've had my nails done by Lee first, then Quinn but have had other techs including the owner, Jenny.First off, I have to say I'm extremely picky with my nails. They have to paint it right and cut all the cuticles right. They have never disappointed me when it comes to thoroughness. Never have any of the techs rush through my mani & pedi just to get to the next customers, which most salons usually do.They actually just redecorate the salon and it is very clean & pretty. I have to say after a long day at work, it is very nice and relaxing sitting in the massage chair, listening to yoga music while getting your feet massaged. I'm not sure what the other two reviewers are talking about. Maybe they didn't listen to the tech's question? How do they just grab your hand for a paraffin treatment without your consent? lol wouldn't you think to say uhhh, no I didn't ask for this? They have never forcefully up sell me. Yes, they've asked me if I like to get the extras here and there in the past but if I say no, they said ok and move on. VERY VERY accommodating. I've never had to make an appointment to come here because my work schedule is so crazy so I never know when I'll have time to come in but every time I've called in last minute to see if they can take me, it's ALWAYS a yes. PLUS they open on Sundays!!! Overall, this is an excellent place to get your mani/pedi. Price is very reasonable and I would, and have, recommend this salon to anyone. Read Less

Watch what you say yes to!!!!  Somehow I ended up paying more for a "spa pedicure" when I only asked for a regular old pedicure.  Another woman in the salon had an argument with the nail tech because they did the same thing to her!!  They constantly try to up-sell and sometimes you don't even realize what you've said yes to.  Don't fall into their trap!  Much better places in the area that don't try to scam you.... Read Less

This place is terrible. I feel like the nail techs are always talking about you. They do a real crappy job. I have fake nails and i got them done. I left and the tips were like jaggers. They do a half assed job. Also they are so pushy about adding stuff on. My friend was with me and they somehow got her to get a paraffin treatment. She didn't say yes to it. Read Less