Yvonne and Phillip are absolutely amazing. They are so sweet and accommodating. Everyone in their shop does an amazing job. They are my absolute go to place to go and relax and get a great mani and pedi! Their pedis always come with scrubs and hot stones all included in normal pedi. Their pricing is also amazing. Quality service and great people!! Definitely check them out. Read Less

One word: SLOPPY. I’m baffled by the good reviews, this place is a dump. It’s dirty inside, and no surprise, that should have been my first clue that this salon simply does NOT have an eye for detail. The owner, Yvonne I believe was her name, did my nails, and honestly they looked better when I came in than when I came out. The acrylic is lumpy and the polish is uneven, half of it is on my cuticles. Sadly I chose red gel polish, so the mistakes are even more apparent. When I asked for her to fix each detail I noticed looked off along the way, she tried to oblige, but she literally couldn’t see what I was talking about. Sorry, but it’s never a good sign when your nail technician wears reading glasses and moves your hand around to try and focus...She also cut me to the point where I’m bleeding in several places. I can’t really distinguish what is blood or nail polish at this point. Furthermore, I had called the day prior to make an appointment the next morning. Yvonne insisted that they were busy the next day but she could fit me in if I came at 9:45 before they opened at 10:00. She double checked that I would definitely make that time, and I promised I would. As it turned out, no one showed up to even open the shop until 9:55, on a freezing cold January day when it is FIVE DEGREES outside. When I got in, we got down to business and I had to keep my coat and scarf on the whole time because the heat wasn’t on! At the end, I told her I can’t in good conscience pay the full price for this experience. She proceeded to grab my hand, pull me over to another customer in the middle of a manicure, and put that customer on the spot by asking what that customer thought of her work. I told her it’s not fair to put other customers in this position, and that I also do not think it’s fair to charge me full price, and cited all the reasons about why this has been a terrible experience. She insisted I owed her $38, so I paid her with American Express, who I know will get my money back and is intolerant of bad business experiences like these. Needless to say, that is my first and last time at this place. Good luck and good rittance. Read Less

One word: SLOPPY. I'm baffled by the good reviews, this place is a dump. It's dirty inside, and no surprise, that should have been my first clue that this salon simply does NOT have an eye for detail. The owner, Yvonne I believe was her name, did my nails, and honestly they looked better when I came in than when I came out. The acrylic is lumpy and the polish is uneven, half of it is on my cuticles. Sadly I chose red gel polish, so the mistakes are even more apparent. When I asked for her to fix each detail I noticed looked off along the way, she tried to oblige, but she literally couldn't see what I was talking about. Sorry, but it's never a good sign when your nail technician wears reading glasses and moves your hand around to try and focus...She also cut me to the point where I'm bleeding in several places. I can't really distinguish what is blood or nail polish at this point. Furthermore, I had called the day prior to make an appointment the next morning. Yvonne insisted that they were busy the next day but she could fit me in if I came at 9:45 before they opened at 10:00. She double checked that I would definitely make that time, and I promised I would. As it turned out, no one showed up to even open the shop until 9:55, on a freezing cold January day when it is FIVE DEGREES outside. When I got in, we got down to business and I had to keep my coat and scarf on the whole time because the heat wasn't on!At the end, I told her I can't in good conscience pay the full price for this experience. She proceeded to grab my hand, pull me over to another customer in the middle of a manicure, and put that customer on the spot by asking what that customer thought of her work. I told her it's not fair to put other customers in this position, and that I also do not think it's fair to charge me full price, and cited all the reasons about why this has been a terrible experience. She insisted I owed her $38, so I paid her with American Express, who I know will get my money back and is intolerant of bad business experiences like these. Needless to say, that is my first and last time at this place. Good luck and good rittance. Read Less

Great place!! I'm a big fan. I've been coming here for about a year and a half, and I usually get a gel manicure every 2-3 weeks and occasionally a spa pedicure. No matter who does my nails, they always do a fabulous job. I have never felt like they're rushing and they take the time to do a thorough job every time, no matter how busy. I've gone to a lot of nail places but princess nails is consistently awesome. They take cards, but tip is cash only. Meter parking within the neighborhood. Read Less

I came in with a friend of mine a couple of weeks ago and just absolutely loved this place! I got a gel manicure here :) Philip did my nails and was very careful to pay attention to detail which was great for me because I love my nails perfect (as perfect as they can be, aka, no lumps etc...)It was the end of the night so Yvonne did my design and finished off my manicure with a nice hand massage. They were both super sweet. Their place was clean and inviting. I would definitely go back and will be back once I'm in the area again! Read Less

My daughter and I got manicures recently. People were very friendly and the prices were cheaper than other places I've been.  I thought parking would be an issue but there were plenty of spots on a Friday morning. I will go back. Read Less

I go every two weeks for a manicure and always get the gel nail polish. Yvonne does a great job on them. The  owners Yvonne and Philip  are very accommodating to all of their customers. Everyone who works there is so nice too. Read Less

I would definitely recommend this place to a friend. Every time I've gone there with an appointment they've been super accommodating and so nice! One time I even called looking for a 6pm appointment not realizing they closed at 6pm.  I said no worries, I'll call another time! I think it was Yvonne on the phone. She was so kind and told me she'd stay open till 6pm for me if I wanted to come right at 6pm. I ended up making it a little earlier to the appointment, but I was so impressed with their customer service. I didn't feel like my appointment was rushed at all and was so happy with the final results! If you're looking for a new spot, I'd definitely try this place out! Read Less

Today was my second visit and I'm equally as impressed as last time. So much time and attention paid to your nails. And it's very clear they have a lot of repeat customers. Many people came in and they greeted them warmly by name. Just found my go to salon. Read Less

My daughter has been a client here for 9 year's. I would occasionally join her during my visits. They remember everyone's name! So accommodating and nice. The pedicures are wonderful. Love the hot stones, nice touch! My daughter has had manicures as well, always satisfied. I am a full-time Medford resident now and wouldn't go anywhere else​. Read Less

My wife and some of our friends wanted to get manicures and pedicures. They wanted me to come also. So my wife made reservations and we all went. I have never done this before so I don't really have anything to compare it to. The people here were super nice and friendly to our group of 4. For the pedicure you get to sit in a massage chair, while soaking your feet in a foot spa, then they trim your nails give you a foot/calf massage. For the manicure they trim your nails and give you a hand massage. It was really nice. For groups of 3 or more I would recommend reservations. Read Less

Yvonne and Philip do an excellent job of accommodating everyone that comes into their nail salon. They work so very hard to please their clients.  Yvonne is always cleaning the salon everyday! They also make you feel right at home when you go there. Also, my mom looks forward to getting her nails done every week, and Yvonne takes good care of her :)I feel so relaxed whenever I leave there. They have me as a customer as long as I live here in Medford. Read Less

This couldn't have been a better experience! No wait, relaxing environment, CLEAN, Ivan and Philip are amazing! I could tell right away it was going to be a good pedicure by the way that they paid such careful attention to my cuticles.  I'll definitely be back! Read Less

I went in today to get a fill, gel polish, and one acrylic nail reapplied. This was my first (and last visit).First: length of time! I got there at 3:15 and didn't leave till 5. I've had this exact service elsewhere and it did NOT take as long.Second: As I was getting the polish applied, I noticed a nail had a piece of lint stuck in the polish. I pointed it out, but she said she couldn't see it. She just painted over it, leaving a little bump that is barely noticeable and wouldn't have been a big deal... except...Third: when I got home, I looked at my nails closer and all of my fingers had crusty clear polish around the edges. She cleaned up as she went, but there was a lot left over. Also, the polish is unevenly applied and has a lot of darker spots. It was hard to capture this in the pictures.Fourth: this all cost $40! I should have fought it more, but I'm a wimp :-/ Read Less

Hands down, the worst pedicure of my life. The technician took that drum sander thing to THE TOPS of my toenails...why, I can't tell you. My nails are perfectly fine. But I was nine months pregnant at the time (back in June) and hadn't had a pedicure in a few months so I just let it fly. Well, next thing I know, three of my toes are bleeding. The technician apologized but after that I couldn't wait to get out of there. Keep in mind that I take care of my feet, have no issues of any kind with them. So I still don't know why she did this. Fast forward about a month later to when I removed the polish...and to my horror, my big toenails are DESTROYED. Cracking, flaking, wavy, brittle, and I had perfectly healthy nails going in. I know it was that drum thing. Now I'm just hoping they'll grow back healthy in time for next spring. :( I am not one to throw around negative reviews, but I had to tell my story here in hopes that it will save someone else's feet from some pretty awful treatment. Read Less

Worst manicure ever, I don't know how they survive after yelling at customers. Every minute spent here I just wanted to get the hell out! Don't know why I gave them a second chance, they have screwed up in the past. If you can't even understand simple English, you shouldn't be doing business. Total waste of money and time, I'm gonna have to go somewhere else as my nails are chipping right after I came out of the place. Don't even bother about them Read Less

AMAZING service.  I have been to a number of nail salons over the years and they usually have one thing in common... NO work ethic.  At a typical salon, the techs will accept all walk-ins and tell you, and the person before you, and the person after you, that the wait will be 5-10 minutes so they don't lose business.  Therefore, service is rushed, waits are long, and scheduled appointments are hardly honored on time.  At Princess Nails,  customer service is very important.  My first appointment there, Yvonne (owner) called to let me know she was running 15 minutes behind. I was surprised because I have never received a courtesy call from a nail salon before.  A simple phone call to inform customers of delay is always appreciated.  Upon arrival, Philip (owner's husband) started my pedicure while I waited for Yvonne to finish up with her client.  I had forgotten to mention to them that I had gel polish so they didn't start the removal wrap until my pedicure was done.  When Yvonne finished, she made sure I was happy with the shape and offered to fix anything I did not like.  I noticed I had been the only customer sitting there for some time and realized it was over an hour past closing time.  Not once did I felt rushed by Yvonne.  Philip even offered me water and snacks.The only minor issue I have is the gel polish does not last as long as I would like.  For me, it starts to peel at the corners after one week.  If I don't pick at it, it will last for two weeks.  I don't think it's Yvonne's technique or such but because I have always been told I have more skin growth near my cuticle area.  Other places I have gone to usually buffs my nail bed evenly prior to polishing, therefore, the polish would not lift off as quickly.Overall: The place is clean. There is no chemical smell in the air.  The staff are professional, accommodating, and super friendly.  This is definitely my to go place. Read Less

This is a review based on their walk-in service.Now granted, as with every highly-rated nail salon, an appointment would be needed -- otherwise, you would just never get in! Fortunately, when I walked in around 2p on a Friday, they were able to fit me in after about a 20-minute wait.The shop itself is clean, pretty spacious, and has no lingering smell of chemicals in the air. The technicians were also very friendly and polite. I believe it was the owner who did my gel manicure and she did a wonderful job at cutting my cuticles and painting on the gel polish. I did feel like she was rushing through it the entire time though and kept telling me over and over that I should make an appointment next time. She honestly made me feel like a hindrance /: A lot of Yelpers seem to like this place though, and I'm assuming they come in with an appointment. So I say if you're thinking of coming here, maybe call and get booked in first. Otherwise, you might get a rushed service like I did. The massage I got was literally just 30 seconds )):TL;DR - at the price you pay and the outcome you'll receive, this nail salon is ten fingers-up (cuz you gotta show them off). Read Less

I have been going to Princess Nails for over a year now. The owner and her husband are very thoughtful and friendly, and they always do a thorough job despite the bargain pricing. I have had pedicures that have lasted over two weeks, despite having spent a lot of my time barefoot either camping or on the beach! As another plus, the technicians give fantastic hand/feet massages, and their massage chairs for pedicures are fantastic! Princess Nails is a true hidden gem in Medford! Pro tip: get some coffee at Mystic Roaster's next door, and grab some at Tenoch once your nails dry! Read Less

This place is amazing! Yvonne and her team are awesome. Yvonne is so nice and so accommodating, always trying her best to please her customers. They always fit me in whenever I call and do a great job. My nails have never looked better! Read Less

I call on a busy Saturday afternoon and ask if they can fit me in. Yes if you can get here in 30 minutes they say. VROOM on the way.  The people here are great. Friendly, accommodating and really good at their job. It is my go to salon. Helps that I can walk there. Great color selection. Small but can service a total of nine customers at once if staffed that well. Great massage chairs. Can almost fall asleep. TV for watching too. My pedicure last forever (5-6weeks) PS. The guy there Philip is my favorite. He put his muscle behind his scrubbing and massaging and gets everything! Today I watched him take care of an elderly woman like it was his own Nana. So sweet! The other ladies are great as well. Read Less

This is the first time in a while that we have been there.  I made appontments for me,  my daughter and my mother in law and all 3 of us were more than pleased when we left.  They treated us like we have been coming there forever and thry were so friendly with us. I am allergic to acrylic and they took the tike to go over what i wanted to do and they wete extremely patient with me.  My daughtet who is 8 was treated like a princess and i appreciate how they treated us all.  The pedicures inckude everything and a few nice extras like hot towels and hot stones. The price is very good for the care and quality you get.  No matter who you get you will be a very happy customer. We will be back and will continue to be clients there for a long time. Read Less

I started getting my nails done at Princess Nails when I moved to Somerville in 2008. Even when I moved to Tewksbury for 2 years I'd make the drive back to Medford to get my manis and pedis. I typically get gel manicures and pedicures and boy do they last! They've always done a beautiful job. You also get a few really nice perks that most nail salons charge extra for like hot stones and callus removing gel with your pedicure, free gel polish removal and hot towels.  But one of the first thing that really struck me about Princess Nails was their customer service. They really make an effort to learn their customers names and they remember things you chat about and will bring it up at your next visit. It may not seem like much, but it makes me feel good to be greeted by name. Yvonne and Philip are so sweet and friendly and really make the effort to make people feel welcomed.I would highly recommend Princess Nails. Do yourself a favor next time you need your nails done or want to do something nice for yourself, give Yvonne a call :) Read Less

Yvonne, Phillip, and their whole team are wonderful. I've lived in the area for three years and tried most of the surrounding salons and there's really no comparison in both quality of the work and dedication to their customers. I always get a gel manicure and it always lasts at least ten days. Lots of the more expensive salons promise this but don't deliver. What really stands out to me though is the lengths that Yvonne goes to accommodate her customers. Last night I went in around five without an appointment and the salon was really busy. Yvonne offered to come in this morning (they normally take Sundays off) to do my nails. This is just one example of the ways that the great people at princess nails go above and beyond!! Love this place Read Less

I came here on a walk in appointment and asked if they had time to see me for a gel manicure. They said yes, and started attending to me. About halfway through my appointment, a couple girls who had made appointments prior came in, I could tell they felt rushed and anxious and started getting sloppier with my Manicure which turned out less than satisfactory. The technician said to me around this point "next time make an appointment, okay." I don't think it was 100% meant to be a bitter comment as much as a statement. But I just had decided my nails needed to get done on a whim so I didn't make an appointment.Admittedly I am picky with my gels; if one part is curling up near the cuticles I have a tendency to pick at it because I want it perfect. I told the technician that and pointed one out a couple times that was obvious to me at the time, which she haphazardly tried to fix to no avail. I'd rather they have said "no come back later" than have my nails turn out only okay (like they did). The work was fast, which can be good or bad depending on what you're looking for. They were inviting at first and the atmosphere was good. Everyone else in the salon was friendly and seemed to be regulars. I think I am going to try the place one more time (with an appointment) and see how my experience differs just because everyone else seemed to love it.Update on 3/9/15 (1 week later): about 3-4 days later the ends of some of my gels started to curl (because they were improperly sealed at the base), the worst being the one I had pointed out previously while getting my nails done. I went in to get a couple of nails fixed, which they did at no charge, but I told them I was on a time crunch because I was going out of town for the weekend and they promised a fix in 5 minutes and it took 25 minutes. I'm now at 1 week later and I have three more nails that are curling because the ends weren't sealed. I'm not impressed overall with the quality of these gels I received and it's frustrating because I'm going on vacation and now have to get another manicure before I go (I had told them about my vacation too and I had wanted it to last throughout it). I've decided to not return here. Read Less

The owner of princess nails has created a soothing atmosphere and cares about her business which shows. They have the fantastic massage chairs for pedicures, yet still maintain a reasonable price for this service, And the space is large enough that you can feel like you are having a private relaxing moment amidst this popular location. Definitely my favorite place to get a pedicure! Read Less