I'm not one to write reviews, but felt I must. I purchased a CC Daily Deal coupon for Beyond Beauty. I'm shopping for a new salon and recovering from a recent accident, and a relaxing afternoon was ... Read More
I'm not one to write reviews, but felt I must. I purchased a CC Daily Deal coupon for Beyond Beauty. I'm shopping for a new salon and recovering from a recent accident, and a relaxing afternoon was anticipated. Nothing could be further from the truth. I had also scheduled a wash and blow out the morning of the appt and was assured I would be out the door before 3, as I had an event to attend.
I arrived on time, to be met with confusion right off the bat...then got to what an only be described as a waiting room chair to sit in for my pedicure, along side another in a very cramped room. The nice girl who did the pedi, was snail paced slow, skipped steps (no exfoliation) and took 1 hr 45 minutes to complete. Still had to have my manicure & wash and dry. There seemed to be an issue that I decided to select gel for manicure, and many side bar discussions (btw, selection of colors was poor). I mentioned that I had a time issue, and I was blamed for selecting gel which was never asked when making appointment, plus they had to remove my current gel, which was again took forever. Nails took forever as well (only one OPI light) plus technician started to shape nails in square shape when clearly had round shape...too late. My nails looked better when I came in. Pinky nails are two complete different lengths and shape, another nail was so rough I had to file when I returned home. So much was put on the ends I now have divets when the "extra" polish is. After starting to get anxious, I was told that the tech was new (no problem, everyone is new at some point) but she got no assistance or help, and I was told she never would have done my nails if they knew I'd do gel, but that was the CC Daily Deal...no add ons, which should have been told to me right off the bat. After nails were done, I was told stylist was ready for me. Was taken to a chair and no one showed up. Already over 1/2 hour late...finally, Casey (the only redeeming face in the salon) grabbed me and did my hair quickly. She is a true professional and the stars on this review are for her. If she were to be in another salon, I would go to her. Given the CC Daily Deal is to show ones best to encourage new clients, Beyond Beauty failed on just about every level. Read Less