Horrible!!! I made an appointment for a refill on my gel nails. The guy doing my nails ( I think he was also the boss) told me through out the whole appointment what a wonderful job he is doing, how g... Read More
Horrible!!! I made an appointment for a refill on my gel nails. The guy doing my nails ( I think he was also the boss) told me through out the whole appointment what a wonderful job he is doing, how great he is and that I will never want to go to someone else.
I never want to get them done by him again. He was sloppy, one could still see the old nails including the dirt under the new ones, and they started braking off and apart after only 3 days.
When I payed I had to tell him to please give me my $15 change which he assumed were his tip.
Not going there again. Read Less
Brett Youngu
1 Mar 2018
REPORT
Awesome nail salon. Every one was so nice and professional. Would highly recommend!!!
Rhonda Cyr
9 Jan 2018
REPORT
Clean and friendly. I love the assortment of colors offered. Overall I was very happy.
Alberta Gerschel
2 Dec 2017
REPORT
I just treated myself to a wonderful “Spa pedicure” and it was amazing today & worth the extra $$. My gal was courteous, sweet and gave the best foot massage leaving my feet/legs feeling great. They... Read More
I just treated myself to a wonderful “Spa pedicure” and it was amazing today & worth the extra $$. My gal was courteous, sweet and gave the best foot massage leaving my feet/legs feeling great. They are also very lovely and honest folks as I left my wallet there w/ my recent paycheck cashed inside and one day later came back and ALL WAS LEFT INSIDE- NO CASH WAS TOUCHED AY ALL.
Bravo and know I will def be back for future treatments. Read Less
Catherine Towne
22 Nov 2017
REPORT
Awesome people! Great job all the time!
Jen K.
26 Sep 2017
REPORT
I came in for a mani-pedi. The pedicure was okay, but not amazing. The manicure was not good at all. It seemed like they were just rushing to get through people and did not do anything really except f... Read More
I came in for a mani-pedi. The pedicure was okay, but not amazing. The manicure was not good at all. It seemed like they were just rushing to get through people and did not do anything really except file my nails and paint them, and fairly sloppily. Read Less
Barbara G.
10 Sep 2017
REPORT
Stopped in for shellac manicure as I was in the area visiting. Very professional job that was well done. Pleasant staff and comfortable, spacious salon.
Jill Long
4 Jul 2017
REPORT
I came here to get a gel manicure. They did not my cuticles all the way. They cut them a little bit before the polish, then cut them after they painted them. You cannot get the whole cuticle that way.... Read More
I came here to get a gel manicure. They did not my cuticles all the way. They cut them a little bit before the polish, then cut them after they painted them. You cannot get the whole cuticle that way. The paint job was also lousy. They missed some of the nail on a few nails and they went over the cuticle on some. The nails were already painted, and it would've been a whole process to do them over so I just let it go. And I'm pretty sure the owner did my nails. I came here a few years ago for a pedicure and was happy which is why I came back. I will never go again, and hopefully the owner reads these reviews. Read Less
Zoyaline Sergeant
22 Jun 2017
REPORT
Kayla F.
21 Apr 2017
REPORT
The ladies did an amazing job. I got ANC and my nail tech exceeded my expectations. Hands down the best nail service ive ever received.
Brenda W.
6 Mar 2017
REPORT
I love this place they make me feel at home they never forget my name best nail place that I know of definitely would recommend 10 thumbs up
Kelsey A.
10 Dec 2016
REPORT
TERRIBLE service. We had an appointment made for 2 weeks in advance and they closed 2 hours early and denied our appointment. Rude manager, rude staff. Do not waste your time or money. They don't even... Read More
TERRIBLE service. We had an appointment made for 2 weeks in advance and they closed 2 hours early and denied our appointment. Rude manager, rude staff. Do not waste your time or money. They don't even want to serve their customers! Never returning and I hope you ladies save your money for somewhere better. Read Less
Merissa S.
13 Sep 2016
REPORT
Pedicure was great and manicure was ok. Tried selling me more stuff even though I insisted otherwise... But the spa pedicure was worth it at least a 15 minute foot and leg massage and the technician w... Read More
Pedicure was great and manicure was ok. Tried selling me more stuff even though I insisted otherwise... But the spa pedicure was worth it at least a 15 minute foot and leg massage and the technician was very nice. Read Less
Karyn F.
25 Aug 2016
REPORT
Michele is one of the owners and is extremely rude. Ask anyone in Lee and I am sure they will say the same. You will be "unlucky" if you go there and have to deal with their shoddy service and worse c... Read More
Michele is one of the owners and is extremely rude. Ask anyone in Lee and I am sure they will say the same. You will be "unlucky" if you go there and have to deal with their shoddy service and worse customer service. Read Less
Candace D.
7 Aug 2016
REPORT
My first visit I had some questions. Why did they try to upsell me on more of this or that? Why did one toenail get a bit messy within an hour? But I thought, whatever.This time, I realized what the i... Read More
My first visit I had some questions. Why did they try to upsell me on more of this or that? Why did one toenail get a bit messy within an hour? But I thought, whatever.This time, I realized what the issue is. They do some things well, others; not so well. First, let it be said in my only two time visits, appointments were respected. A plastic liner was put in the pedicure bowl to protect clients from bacteria of others, but when the liner was pulled out after and the liquid poured into the naked bowl at the end--seemed to defeat the reason for the liner. Akin to having a sandwich at a shop made with plastic covered hands, only to have them use the same gloves to handled your dirty cash and then make the next sandwich. Arriving at the place we stayed in Lee, I saw the thumbnail was smeared off. Weird. All 10 toes were fine, as were 9 other digits. No problem said my local host's suggestion, just return and they fix it. Entering I was met with a teenage-sigh and disgusted face, then told to go to "#6". I sat for about 6 minutes and then person who'd done my hands and feet came back to repair saying, "You didn't let dry long enough."I told her I sat thru 2 rounds. "I told you 3," she snapped back.She hadn't but that wasn't the point. I just paid $50 plus plus 15% tip & she castigates me? Tells me it's my fault? It was for returning to this place. Don't worry yellow tee shirt, I won't go to Lucky Nails in Lee ever again. Read Less
A Google User
23 Aug 2011
REPORT
Terrific! Staff was courteous salon modern and immaculate. Anyone looking for a nail salon in mid-county this is it. And then lunch or a snack at Cakewalk next door - a wonderful bakery cafe.
A Google User
11 Oct 2010
REPORT
Funny, the previous review on this site noted that the staff was rude, rude, rude. My friend and I laughed and came to the conclusion that rude treatment is pretty typical in the nail salon setting...... Read More
Funny, the previous review on this site noted that the staff was rude, rude, rude. My friend and I laughed and came to the conclusion that rude treatment is pretty typical in the nail salon setting...so why not give Lucky Nails a try. Much to our surprise, the staff at the salon was very attentive and extremely accommodating (they took us both at closing time on a Sunday). Our time at the salon was very pleasant. We left feeling pampered and relaxed. Best of all, our nails looked fabulous! I will definitely return again. KF Read Less
A Google User
22 May 2010
REPORT
Rude, rude and rude. I received the "you come and pay now" while my toes were under the dryer. I guess he decided I was taking too long under his dryer. He then asked me where I was from? My response... Read More
Rude, rude and rude. I received the "you come and pay now" while my toes were under the dryer. I guess he decided I was taking too long under his dryer. He then asked me where I was from? My response to this question lead him to tell me to pay by credit card. I wanted to pay by check,but he was not going to allow it. Wonder who was doing the profiling here? Will never go back- the owner needs to learn American etiquette.
MJ
Read Less
Abi T.
6 Jul 2009
REPORT
Lucky Nails in Lee is not your basic nail salon with first-generation Asian technicians making passive-aggressive comments about your calluses and trying to convince you to get a full set of acrylic n... Read More
Lucky Nails in Lee is not your basic nail salon with first-generation Asian technicians making passive-aggressive comments about your calluses and trying to convince you to get a full set of acrylic nails. Ok, it is that, but so much more! It's also happy hour and Steel Magnolias and the one place where townie teens hang out with summer-home snowbirds. I got a spa pedicure and dating advice. My girlfriend ran into a business contact at the drying station. The man running the show keeps everyone's manis and pedis on schedule and keeps the atmosphere fun and flirty. He clearly loves charming the ladies and it seems to work because the place was packed at 7:15pm when we went in, and all the customers seemed very at home and happy to be there. The customer service really is over the top, in a good way. They insist on putting your socks and shoes on for you, so you don't ruin your fingernails. All the while, advising you that your boyfriend or husband really should treat you this way all the time. Who doesn't agree?Actually, no one who worked at Lucky Nails was very quick to pick up that we were a capital C couple, not just a couple of girls without boyfriends. We probably could have each scored a date to some "hot club" in Springfield on the arm of a male nail tech, but my Mango Madness toes are going to tap off to some other adventure. I'm sure I'll be back (although my pedi is still looking good 3 weeks later), so I'll try to explain next time... Read Less
Horrible!!! I made an appointment for a refill on my gel nails. The guy doing my nails ( I think he was also the boss) told me through out the whole appointment what a wonderful job he is doing, how g... Read More
Horrible!!! I made an appointment for a refill on my gel nails. The guy doing my nails ( I think he was also the boss) told me through out the whole appointment what a wonderful job he is doing, how great he is and that I will never want to go to someone else.
I never want to get them done by him again. He was sloppy, one could still see the old nails including the dirt under the new ones, and they started braking off and apart after only 3 days.
When I payed I had to tell him to please give me my $15 change which he assumed were his tip.
Not going there again. Read Less
Brett Youngu
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Awesome nail salon. Every one was so nice and professional. Would highly recommend!!!
Rhonda Cyr
9 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Clean and friendly. I love the assortment of colors offered. Overall I was very happy.
Alberta Gerschel
2 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I just treated myself to a wonderful “Spa pedicure” and it was amazing today & worth the extra $$. My gal was courteous, sweet and gave the best foot massage leaving my feet/legs feeling great. They... Read More
I just treated myself to a wonderful “Spa pedicure” and it was amazing today & worth the extra $$. My gal was courteous, sweet and gave the best foot massage leaving my feet/legs feeling great. They are also very lovely and honest folks as I left my wallet there w/ my recent paycheck cashed inside and one day later came back and ALL WAS LEFT INSIDE- NO CASH WAS TOUCHED AY ALL.
Bravo and know I will def be back for future treatments. Read Less
Catherine Towne
22 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Awesome people! Great job all the time!
Jen K.
26 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I came in for a mani-pedi. The pedicure was okay, but not amazing. The manicure was not good at all. It seemed like they were just rushing to get through people and did not do anything really except f... Read More
I came in for a mani-pedi. The pedicure was okay, but not amazing. The manicure was not good at all. It seemed like they were just rushing to get through people and did not do anything really except file my nails and paint them, and fairly sloppily. Read Less
Barbara G.
10 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Stopped in for shellac manicure as I was in the area visiting. Very professional job that was well done. Pleasant staff and comfortable, spacious salon.
Jill Long
4 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I came here to get a gel manicure. They did not my cuticles all the way. They cut them a little bit before the polish, then cut them after they painted them. You cannot get the whole cuticle that way.... Read More
I came here to get a gel manicure. They did not my cuticles all the way. They cut them a little bit before the polish, then cut them after they painted them. You cannot get the whole cuticle that way. The paint job was also lousy. They missed some of the nail on a few nails and they went over the cuticle on some. The nails were already painted, and it would've been a whole process to do them over so I just let it go. And I'm pretty sure the owner did my nails. I came here a few years ago for a pedicure and was happy which is why I came back. I will never go again, and hopefully the owner reads these reviews. Read Less
Zoyaline Sergeant
22 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Kayla F.
21 Apr 2017
REPORT
☆☆☆☆☆
REPORT
The ladies did an amazing job. I got ANC and my nail tech exceeded my expectations. Hands down the best nail service ive ever received.
Brenda W.
6 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I love this place they make me feel at home they never forget my name best nail place that I know of definitely would recommend 10 thumbs up
Kelsey A.
10 Dec 2016
REPORT
☆☆☆☆☆
REPORT
TERRIBLE service. We had an appointment made for 2 weeks in advance and they closed 2 hours early and denied our appointment. Rude manager, rude staff. Do not waste your time or money. They don't even... Read More
TERRIBLE service. We had an appointment made for 2 weeks in advance and they closed 2 hours early and denied our appointment. Rude manager, rude staff. Do not waste your time or money. They don't even want to serve their customers! Never returning and I hope you ladies save your money for somewhere better. Read Less
Merissa S.
13 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Pedicure was great and manicure was ok. Tried selling me more stuff even though I insisted otherwise... But the spa pedicure was worth it at least a 15 minute foot and leg massage and the technician w... Read More
Pedicure was great and manicure was ok. Tried selling me more stuff even though I insisted otherwise... But the spa pedicure was worth it at least a 15 minute foot and leg massage and the technician was very nice. Read Less
Karyn F.
25 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Michele is one of the owners and is extremely rude. Ask anyone in Lee and I am sure they will say the same. You will be "unlucky" if you go there and have to deal with their shoddy service and worse c... Read More
Michele is one of the owners and is extremely rude. Ask anyone in Lee and I am sure they will say the same. You will be "unlucky" if you go there and have to deal with their shoddy service and worse customer service. Read Less
Candace D.
7 Aug 2016
REPORT
☆☆☆☆☆
REPORT
My first visit I had some questions. Why did they try to upsell me on more of this or that? Why did one toenail get a bit messy within an hour? But I thought, whatever.This time, I realized what the i... Read More
My first visit I had some questions. Why did they try to upsell me on more of this or that? Why did one toenail get a bit messy within an hour? But I thought, whatever.This time, I realized what the issue is. They do some things well, others; not so well. First, let it be said in my only two time visits, appointments were respected. A plastic liner was put in the pedicure bowl to protect clients from bacteria of others, but when the liner was pulled out after and the liquid poured into the naked bowl at the end--seemed to defeat the reason for the liner. Akin to having a sandwich at a shop made with plastic covered hands, only to have them use the same gloves to handled your dirty cash and then make the next sandwich. Arriving at the place we stayed in Lee, I saw the thumbnail was smeared off. Weird. All 10 toes were fine, as were 9 other digits. No problem said my local host's suggestion, just return and they fix it. Entering I was met with a teenage-sigh and disgusted face, then told to go to "#6". I sat for about 6 minutes and then person who'd done my hands and feet came back to repair saying, "You didn't let dry long enough."I told her I sat thru 2 rounds. "I told you 3," she snapped back.She hadn't but that wasn't the point. I just paid $50 plus plus 15% tip & she castigates me? Tells me it's my fault? It was for returning to this place. Don't worry yellow tee shirt, I won't go to Lucky Nails in Lee ever again. Read Less
A Google User
23 Aug 2011
REPORT
☆☆☆☆☆
REPORT
Terrific! Staff was courteous salon modern and immaculate. Anyone looking for a nail salon in mid-county this is it. And then lunch or a snack at Cakewalk next door - a wonderful bakery cafe.
A Google User
11 Oct 2010
REPORT
☆☆☆☆☆
REPORT
Funny, the previous review on this site noted that the staff was rude, rude, rude. My friend and I laughed and came to the conclusion that rude treatment is pretty typical in the nail salon setting...... Read More
Funny, the previous review on this site noted that the staff was rude, rude, rude. My friend and I laughed and came to the conclusion that rude treatment is pretty typical in the nail salon setting...so why not give Lucky Nails a try. Much to our surprise, the staff at the salon was very attentive and extremely accommodating (they took us both at closing time on a Sunday). Our time at the salon was very pleasant. We left feeling pampered and relaxed. Best of all, our nails looked fabulous! I will definitely return again. KF Read Less
A Google User
22 May 2010
REPORT
☆☆☆☆☆
REPORT
Rude, rude and rude. I received the "you come and pay now" while my toes were under the dryer. I guess he decided I was taking too long under his dryer. He then asked me where I was from? My response... Read More
Rude, rude and rude. I received the "you come and pay now" while my toes were under the dryer. I guess he decided I was taking too long under his dryer. He then asked me where I was from? My response to this question lead him to tell me to pay by credit card. I wanted to pay by check,but he was not going to allow it. Wonder who was doing the profiling here? Will never go back- the owner needs to learn American etiquette.
MJ
Read Less
Abi T.
6 Jul 2009
REPORT
☆☆☆☆☆
REPORT
Lucky Nails in Lee is not your basic nail salon with first-generation Asian technicians making passive-aggressive comments about your calluses and trying to convince you to get a full set of acrylic n... Read More
Lucky Nails in Lee is not your basic nail salon with first-generation Asian technicians making passive-aggressive comments about your calluses and trying to convince you to get a full set of acrylic nails. Ok, it is that, but so much more! It's also happy hour and Steel Magnolias and the one place where townie teens hang out with summer-home snowbirds. I got a spa pedicure and dating advice. My girlfriend ran into a business contact at the drying station. The man running the show keeps everyone's manis and pedis on schedule and keeps the atmosphere fun and flirty. He clearly loves charming the ladies and it seems to work because the place was packed at 7:15pm when we went in, and all the customers seemed very at home and happy to be there. The customer service really is over the top, in a good way. They insist on putting your socks and shoes on for you, so you don't ruin your fingernails. All the while, advising you that your boyfriend or husband really should treat you this way all the time. Who doesn't agree?Actually, no one who worked at Lucky Nails was very quick to pick up that we were a capital C couple, not just a couple of girls without boyfriends. We probably could have each scored a date to some "hot club" in Springfield on the arm of a male nail tech, but my Mango Madness toes are going to tap off to some other adventure. I'm sure I'll be back (although my pedi is still looking good 3 weeks later), so I'll try to explain next time... Read Less