20 Reviews

Victoria's Nail

Gloucester, Massachusetts
Reviews
April Martin
14 May 2018
REPORT
Been getting my nails done ans eyebrows waxed here for about 15 years. Love this salon!
lexi marie
14 Apr 2018
REPORT
Amanda Poirier
2 Jan 2018
REPORT
Selena Robbins
23 Oct 2017
REPORT
The girls do a great job love the pedis and the minis
Anne Cooney
18 Oct 2017
REPORT
Went in for quick pedicure. Had to be there for niece getting her nails done. Asked for $27 pedi with gel nails. At checkout, my charge was $60. Not sure what got lost in translation. Asked for the #2... Read More
Went in for quick pedicure. Had to be there for niece getting her nails done. Asked for $27 pedi with gel nails. At checkout, my charge was $60. Not sure what got lost in translation. Asked for the #2, wish that’s what I could have gotten. Read Less
Bethany-Rose Costello
11 Aug 2017
REPORT
Had my nails done for my holiday here and I am in love with them! Julie is such a lovely lady with the patience of a saint, I will definitely be popping back xx
Coralie Gonzalez
28 Jul 2017
REPORT
The worst place ever , just got my eye brows done and they literally left me with no eye brows I'm freaking pissed will not recommend this place to do eye brows now I got to walk around looking like a... Read More
The worst place ever , just got my eye brows done and they literally left me with no eye brows I'm freaking pissed will not recommend this place to do eye brows now I got to walk around looking like a clown because they couldn't do it right !!!!! Read Less
Laurinda Butcher
11 Feb 2017
REPORT
Zoe Haytree
10 Dec 2016
REPORT
Wouldn't go anywhere else! Julie is lovely and always does a perfect job with pretty designs! Highly recommended xxx
Lynn Burton
29 Nov 2016
REPORT
Fantastic, nails are brilliant and Julie is lovely.
Shannon Bethany Lockyer
13 Aug 2016
REPORT
What a fabulous Lady! I wouldn't go anywhere else!
Alice S.
13 Jun 2016
REPORT
I've been to Victoria's Nails several times- typically a mediocre and rushed service that I always hope will get better, but not bad enough to write about. This last time though, my experience merited... Read More
I've been to Victoria's Nails several times- typically a mediocre and rushed service that I always hope will get better, but not bad enough to write about. This last time though, my experience merited a review for another reason.I was treating my mother to a pedi and I had one as well. When I went to pay, the woman who did my toes (was also the woman taking payment) first insisted on cash. I didn't have enough to cover both pedis, so I handed her a credit card. "No American Express", she said. OK, so I gave her a different card. She rung it up: $54. As I was about to add the tip to the sales slip, she said: "no no, tip cash". A little surprised and annoyed (I rarely keep cash on me), I agreed and handed her 6 bucks. She looked at it, frowning, then at me and said: "More". Confused, I asked her if the pedi costs more, or was $6 not enough of a tip? My mom didn't even get polish. She says again: "Tip more, you need to give me more, $6 more", and points to my open wallet where she sees some bills peaking out. As she gestures, she's practically touching my wallet. There's more some back and forth with her insisting and my refusing. At that point I'm so taken aback by her rude and entitled behavior, I close my wallet, and say "Sorry, but a tip is for the customer to decide on, not you, and I'm really not obliged to leave anything", and start to leave. Perhaps thinking it's a cash issue, she tries again: "No cash? Then you put more on credit card", and grabs the credit card slip that I've already signed. Now I'm worried she will write in her own tip, so I take the ticket, write a zero on the tip line, and walk out.Since when do businesses tell their customers how much to leave in tips??? I'm flabbergasted, and with hindsight, I should have taken the cash back as well. Needless to say, this place has lost two clients. Read Less
Helen Saunders
30 Mar 2016
REPORT
Been going to Julie for years and I would never go anywhere else, lovely little salon and Julie is a lovely person!
Karen Roberts
30 Mar 2016
REPORT
Have been going to Julie for years, brilliant
Ming Y.
31 May 2015
REPORT
Well, I went here a few months ago. I had a pedi for $37 which was very awkward due to the lack of ambiance. The industrial lighting was blinding and not relaxing at all and I do realize they need to ... Read More
Well, I went here a few months ago. I had a pedi for $37 which was very awkward due to the lack of ambiance. The industrial lighting was blinding and not relaxing at all and I do realize they need to see what they are doing but most places i've been to have personal lamps that wheel around form station to station. They had a TV on the wall with wires hanging from it, and it was NOT on... also there was no music. Nobody was even talking, three nail techs, and there was one other woman in the salon getting a pedicure, and she was sleeping. So I asked to use the rest room... I was then pointed to a door, which was NOT the bathroom it was a door that lead me to a PITCH BLACK HALL WAY WITH MULTIPLE DOORS!!! no windows, This was very awful and scary, I finally found the rest room and it was NOT clean. There was also a nail tech sleeping on a couch in the upper level of the salon which is where they waxing maybe? My pedi was OK, water was warm, and they used some products that felt silky and clean. THEN I got a GEL manicure and it was just plain awful. My nails were filied very short and some were rounded and some were square? The polish was a dark red and she had painted all over my cuticles... when I got home my husband said " I could have done better..". He is a fisherman LOL. Honestly this place is half renovated and its been pretty crappy forever, I have been visiting this place here and there when I couldn't go to my usual spot. 62$ for a Mani/Pedi Total. They also asked me if I had cash.. but they could take cards... Cleanliness is  a 0 starsAmbiance is a 0 stars Overall experience is 1 stars Read Less
Amber Leigh Amos
31 May 2015
REPORT
Had my nails done here for the first time the other day, absolutely beaut! Defiantly coming again!
Louise Peacock
19 Feb 2015
REPORT
This place is amazing and julie knows her stuff, if you want your nails doing properly please make a visit x
Claire Raper
1 Aug 2014
REPORT
Spent a lovely relaxing 2 hours with Julie today! Relaxing pedicure and lively toes painted them my hands and nails too. Nice cup of coffee good to chat TOP SERVICE!!
Michelle Holt
8 Oct 2013
REPORT
Have been a client for 12 years and will be for the next 12 years at least x
Annie H.
29 Apr 2013
REPORT
I dropped in to Victoria's for a mani/pedi.There were several loyal customers coming in and out who seemed to really enjoy the service and the technicians knew most of the clients by name. I however, ... Read More
I dropped in to Victoria's for a mani/pedi.There were several loyal customers coming in and out who seemed to really enjoy the service and the technicians knew most of the clients by name. I however, was a little disappointed in the speed of the service and lack of communication. Shellac manicure came out pretty well though. Read Less
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(978) 283-5502
352 Main Street
Gloucester Massachusetts 1930
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Victoria's Nail

Gloucester, Massachusetts
(20)
352 Main Street
Gloucester Massachusetts 1930
April Martin
14 May 2018
REPORT
Been getting my nails done ans eyebrows waxed here for about 15 years. Love this salon!
lexi marie
14 Apr 2018
REPORT
Amanda Poirier
2 Jan 2018
REPORT
Selena Robbins
23 Oct 2017
REPORT
The girls do a great job love the pedis and the minis
Anne Cooney
18 Oct 2017
REPORT
Went in for quick pedicure. Had to be there for niece getting her nails done. Asked for $27 pedi with gel nails. At checkout, my charge was $60. Not sure what got lost in translation. Asked for the #2... Read More
Went in for quick pedicure. Had to be there for niece getting her nails done. Asked for $27 pedi with gel nails. At checkout, my charge was $60. Not sure what got lost in translation. Asked for the #2, wish that’s what I could have gotten. Read Less
Bethany-Rose Costello
11 Aug 2017
REPORT
Had my nails done for my holiday here and I am in love with them! Julie is such a lovely lady with the patience of a saint, I will definitely be popping back xx
Coralie Gonzalez
28 Jul 2017
REPORT
The worst place ever , just got my eye brows done and they literally left me with no eye brows I'm freaking pissed will not recommend this place to do eye brows now I got to walk around looking like a... Read More
The worst place ever , just got my eye brows done and they literally left me with no eye brows I'm freaking pissed will not recommend this place to do eye brows now I got to walk around looking like a clown because they couldn't do it right !!!!! Read Less
Laurinda Butcher
11 Feb 2017
REPORT
Zoe Haytree
10 Dec 2016
REPORT
Wouldn't go anywhere else! Julie is lovely and always does a perfect job with pretty designs! Highly recommended xxx
Lynn Burton
29 Nov 2016
REPORT
Fantastic, nails are brilliant and Julie is lovely.
Shannon Bethany Lockyer
13 Aug 2016
REPORT
What a fabulous Lady! I wouldn't go anywhere else!
Alice S.
13 Jun 2016
REPORT
I've been to Victoria's Nails several times- typically a mediocre and rushed service that I always hope will get better, but not bad enough to write about. This last time though, my experience merited... Read More
I've been to Victoria's Nails several times- typically a mediocre and rushed service that I always hope will get better, but not bad enough to write about. This last time though, my experience merited a review for another reason.I was treating my mother to a pedi and I had one as well. When I went to pay, the woman who did my toes (was also the woman taking payment) first insisted on cash. I didn't have enough to cover both pedis, so I handed her a credit card. "No American Express", she said. OK, so I gave her a different card. She rung it up: $54. As I was about to add the tip to the sales slip, she said: "no no, tip cash". A little surprised and annoyed (I rarely keep cash on me), I agreed and handed her 6 bucks. She looked at it, frowning, then at me and said: "More". Confused, I asked her if the pedi costs more, or was $6 not enough of a tip? My mom didn't even get polish. She says again: "Tip more, you need to give me more, $6 more", and points to my open wallet where she sees some bills peaking out. As she gestures, she's practically touching my wallet. There's more some back and forth with her insisting and my refusing. At that point I'm so taken aback by her rude and entitled behavior, I close my wallet, and say "Sorry, but a tip is for the customer to decide on, not you, and I'm really not obliged to leave anything", and start to leave. Perhaps thinking it's a cash issue, she tries again: "No cash? Then you put more on credit card", and grabs the credit card slip that I've already signed. Now I'm worried she will write in her own tip, so I take the ticket, write a zero on the tip line, and walk out.Since when do businesses tell their customers how much to leave in tips??? I'm flabbergasted, and with hindsight, I should have taken the cash back as well. Needless to say, this place has lost two clients. Read Less
Helen Saunders
30 Mar 2016
REPORT
Been going to Julie for years and I would never go anywhere else, lovely little salon and Julie is a lovely person!
Karen Roberts
30 Mar 2016
REPORT
Have been going to Julie for years, brilliant
Ming Y.
31 May 2015
REPORT
Well, I went here a few months ago. I had a pedi for $37 which was very awkward due to the lack of ambiance. The industrial lighting was blinding and not relaxing at all and I do realize they need to ... Read More
Well, I went here a few months ago. I had a pedi for $37 which was very awkward due to the lack of ambiance. The industrial lighting was blinding and not relaxing at all and I do realize they need to see what they are doing but most places i've been to have personal lamps that wheel around form station to station. They had a TV on the wall with wires hanging from it, and it was NOT on... also there was no music. Nobody was even talking, three nail techs, and there was one other woman in the salon getting a pedicure, and she was sleeping. So I asked to use the rest room... I was then pointed to a door, which was NOT the bathroom it was a door that lead me to a PITCH BLACK HALL WAY WITH MULTIPLE DOORS!!! no windows, This was very awful and scary, I finally found the rest room and it was NOT clean. There was also a nail tech sleeping on a couch in the upper level of the salon which is where they waxing maybe? My pedi was OK, water was warm, and they used some products that felt silky and clean. THEN I got a GEL manicure and it was just plain awful. My nails were filied very short and some were rounded and some were square? The polish was a dark red and she had painted all over my cuticles... when I got home my husband said " I could have done better..". He is a fisherman LOL. Honestly this place is half renovated and its been pretty crappy forever, I have been visiting this place here and there when I couldn't go to my usual spot. 62$ for a Mani/Pedi Total. They also asked me if I had cash.. but they could take cards... Cleanliness is  a 0 starsAmbiance is a 0 stars Overall experience is 1 stars Read Less
Amber Leigh Amos
31 May 2015
REPORT
Had my nails done here for the first time the other day, absolutely beaut! Defiantly coming again!
Louise Peacock
19 Feb 2015
REPORT
This place is amazing and julie knows her stuff, if you want your nails doing properly please make a visit x
Claire Raper
1 Aug 2014
REPORT
Spent a lovely relaxing 2 hours with Julie today! Relaxing pedicure and lively toes painted them my hands and nails too. Nice cup of coffee good to chat TOP SERVICE!!
Michelle Holt
8 Oct 2013
REPORT
Have been a client for 12 years and will be for the next 12 years at least x
Annie H.
29 Apr 2013
REPORT
I dropped in to Victoria's for a mani/pedi.There were several loyal customers coming in and out who seemed to really enjoy the service and the technicians knew most of the clients by name. I however, ... Read More
I dropped in to Victoria's for a mani/pedi.There were several loyal customers coming in and out who seemed to really enjoy the service and the technicians knew most of the clients by name. I however, was a little disappointed in the speed of the service and lack of communication. Shellac manicure came out pretty well though. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know