I had a wonderful massage with Stefan. I get at least one massage a month and I'm in the industry. Start to finish- he was amazing. Definitely check him out at zinc. I'm already booked for my next massage with Stefan! Can't wait! Read Less

I get my eyebrows waxed at Zinc Spa. I love the shape I get there, especially from Roshni. I have had massages and pedicures there as well and have always been happy with my service. I am impressed with the care and pride they take in what they do. Professional service with great customer service. I will continue to go back when I am in the area (frequently). Read Less

I got shellac's here. The woman how did me globbed on so much product and then set it under the light. Once I realized I asked if their was anything she could do. ( it got all over the skin around the nails) she used a electric file and buzzed it off of my skin. Soo painful! I left with at least 5 cuts and the nail started to peal within 2 days on 3 of them. I forget her name but she was bragging that she was one of the 2 best nail techs they have. The eye brow wax I got was awesome (from a different woman.) Read Less

Another Groupon con. I called to make an appointment and was told that I could not use my Groupon but I could return it and come in and they would give me the Groupon price.Umm no. That is a giant hassle and terrible customer service. Their alternative option is that I can use my Groupon and pay an additional $60. Umm, hell no. Don't offer Groupon's if you don't want to honor them. Or even better, just offer the service at lower price and attract customers that way. Read Less

I've been a customer at Zinc Spa for over a year now and I just love how highly professional and organized they are. They treat you like family and the quality of service they provide is incomparable.. good luck finding a salon with better prices that offer the same quality care and products that they do. I haven't seen such unique spa packages offered elsewhere thus far, and I do my research. The owner is so talented and the entire staff is friendly and accommodating. They always spend their time with me giving me advice and they give me tips and techniques that would work best for me. They aren't out to make a quick dollar, they genuinely want what's in your best interest!! I would strongly recommend Zinc Spa and Nail Bar.. I can't imagine you would leave that place feeling anything less than 100% satisfied. Read Less

Great service! Friendly employees, lovely setting, great massage deal. I've had facials, body wraps and pedicures here...all good. I left relaxed! Owner Roshni is very nice. Parking In the back makes it easy. I need to try the cavitation next. Read Less

I ordered the laser hair removal package for a small area. They were using old equipment, and the laser hair removal did NOT work. I went 6 times. When I did not see any results after my first visit (understandable), they said I should start seeing some changes after my 2nd, and a big difference after my 3rd of 4th. When I saw no change after my 4th, they said it usually takes the full 6 appointments. It was after my 4th visit that they got new equipment - supposedly more powerful (which leads me to believe their older equipment was not as effective, and I'd wasted 4 appointments using it). When I finally showed up on my 6th visit, still hairy, they responded "oh, it usually takes at least 8 appointments to really see results!" They were misleading. Also, the woman who confirms appointments, Lisa, was very rude to my mother when she had to miss an appointment due to legitimate sickness. We had already been to multiple appointments, on time, and had never canceled. It was an unexpected sickness, and she called as early as she could, given her state. Lisa left her a harsh voicemail, showing zero compassion. The woman who did our actual laser hair removal was very kind, though. She always had a smile on her face - very welcoming and warm. She was the only redeeming quality of Zinc Spa, as far as I'm concerned. This was a waste of my time and money. I would not recommend this to others. Read Less

One lady is very nice, which is why I am giving 2 stars. HOWEVER, VERY unorganized. I made an appointment for a pedicure and sat there for a half hour. As I went to leave they said they forgot about me... unprofessional. I also got iLipo from there, it was okay but I went to my appointment at 1:52, my appointment was at 2. When I came in the lady said I was very early.... I was only 8 minutes. And I had to sit there for almost a hour. Once my Groupon is done, i will NOT be back. Yes the place is very cheap, but that's because they are VERY unorganized, unexpirenced, and unprofessional! Read Less

The woman who did my nails was on her phone a good portion of my pedicure! Very inappropriate. My nails had to be repainted and they're ALREADY chipping (it's only been a few hours). Worst salon experience I've ever had. Will not be coming back Read Less

Hard to make appointments no one answers phone it's all call backBought Groupon for Brazilian waxWoman who does waxing tells you the Groupon not for full Brazilian wax you have to pay extra for full and when you say ok she doesn't turn you over to finishAlso told her wax too hot and she said no it's notI got 2 burned spots prior to my vacation Read Less

Horrible experience with Brazilian wax. I have had numerous done in the past and never in my lifetime been in so much pain than at Zinc Spa. Woman does not know how to wax people; she rips off the cloths strips slowly and puts her weight  on your pelvic bone while she waxes you. On top of it she also charges $15 extra for "extra work" when there is no extra work (never had that issue at other salons). I was in pain for 2 days. I will never return. Read Less

I cant even begin to express how much i loved my experience at the Zinc spa! It was my first time, along with two of my friends, getting a brazilian wax and i dont even know why i was nervous! I believe Roshni was her name and she made me feel so comfortable and reassured i was in the right place. She explained everything she was doing and was never awkward even though you're half naked in front of her. The prices are pretty much unbeatable and the atmosphere is so calm and relaxing. I will definitely be back here! If you are thinking about getting a wax just do it! Its not as bad as you think. And go to Zinc spa!! Read Less

Originally went to this salon with a friend who was getting Botox. They were running over an hour behind so I decided to get a manicure. When asking if they had time for one, they asked one of the techs and it was clear she did not want to do it. I immediately said no worries, I didn't need to get it done but then she said it wasn't a problem she just needed a few minutes and would be right with me. I wish I had insisted that I did not need the manicure because it was the worst I've ever received. There was minimal cuticle work done, the owner had to keep telling my tech which items to use and even how to apply the gel! Each time the light went off on the UV lamp I had to ask her to turn it back on or if I should switch hands because she spent the entire time texting on her phone! Heavy sighing as if I was bothering her by having her do my manicure. Needless to say I was dying to get out of there so I didn't complain at the time. My friend ended up getting her Botox 2.5 hours late. The staff was laughing about people complaining that they were behind and making a joke about someone they forgot to schedule. They were only concerned with discussing their personal lives with each other and no focus on their customers. Within a few days my nails were already chipping, after considering what a bad experience I had I chose to call and speak to the owner before writing a review. I expressed how unhappy I was with the lack of customer service and the poor quality of my manicure, she offered for me to come in and have it redone. I decided to do that and went in the next day. They have a very small parking lot which in order to enter you go through a one car passway. It was completely blocked off and I couldn't find street parking so I called and asked what to do only to find out it was the owners car and she parked there "because it was busy when she came in". Once finally in the salon and already annoyed I sat down for my manicure. The owner told me she was only fixing it not "giving me an entire new manicure" she proceeded to file down the top of the gel, fully admitting she remembered me being there and knew it was a bad manicure but did not want to step on any toes by interrupting or correcting. After making a lumpy, uneven mess of the gels I had on, without having me wash my hands to get rid of the file residue, she decided to start painting on new gel over the other color. By the time she finished my nails were so thick it looked like I applied 3-4 fake nails on top of each other, with the look of lumpy mashed potatoes from the refusal to remove the old gel and start over. Beyond aggravated and believing they wouldn't give me a good manicure no matter how much I expressed my unhappiness, I left. I am writing this review less than one week later because my nails have completely peeled off. Due to the fact that I had 6-7 layers of gel on, they peeled off in complete sheets off of my nails. I've never been so disgusted or disappointed in a service I've received. It was pure laziness to not remove the gel and absolutely everything about this place was unprofessional and uneducated. I would recommend staying far away if you want to go somewhere that takes you on time and gives you a great experience! Read Less

The WORST manicure and pedicure I've ever gotten.  My appt was for a Spa pedicure but the woman didn't know so she only did a regular pedi.  I asked for a gel manicure.  The place is so disorganized that it took 3 tries before they could find a color I wanted.  Ends up I hate the color but didn't say anything.  I just wanted to get out of there.  They don't soak your hands and do barely any cuticle work.  The biggest waste of $61  ever.. Oh, and they put base coat as top coat and didn't know why it was sticky.  I like supporting local businesses, but will NOT go back there. Read Less

I went in today for my first appt- which will be my LAST. I waited over an hour- as did the 5 other gals in the waiting room. The fella who did my botox seemed oblivious that there was a room full of unhappy customers. He had terrible halitosis and I am fairly certain he didn't wash his hands in between customers. Stay away!!!! Read Less

I went to Zinc for an hour massage because I found a deal in the newspaper. I called last minute hopeful that they could squeeze me in, and they were very accommodating. The receptionist was very pleasant as soon as I walked in, and they were getting phone calls off the hook to book appointments which I think is always a good sign!Tammy was my massage therapist and she was fantastic. I am sensitive to massages and she applied the perfect amount of pressure. I walked out feeling great and I will definitely be back! Read Less

The only thing worse than the quality of work is the customer service. They also include a 20% tip in the bill without telling you. BEWARE and avoid avoid avoid.RE: I cannot disagree more with owners response. Thank you for finally apologizing but everything else is simply untrue. I hope other people can head this warning and go elsewhere. Read Less

Went in with a friend for a mani/pedi and it was amazing. We got to sit next to each other and chit chat while we got our services done and the staff was friendly and helpful. The owner was  in the salon and helping out and was personable and warm. My manicure was flawlessly and carefully done and it was a great, relaxed atmosphere! Will definitely be going back again. Read Less

Simply amazing. I love this day spa. So far I have had a fabulous pedicure, which is so hygienic since the don't have bacteria laden jets. The chairs at the pedicure stations are super comfy and even offer a massage. The nail bar is really beautiful, clean and full of many color options as well as gel and vinylux. I didn't even realize there was a beautiful spa area tucked away down a hall from the nail station. I had a very relaxing aromatherapy body glow scrub done by Alex in the Massage room which also included an AMAZING Vichy shower... Imagine a shower coming at you at all angles, simply divine. The scrub was finished with a light massage of oils and then I was good to go. My skin feels incredibly soft, which is rare in the winter! Read Less