I was looking for a salon open on a Sunday, the place is I usually go not open Sundays. I called specifically to get a time to fit into a busy schedule, I did not expect to walk in and still be waiting 37 minutes later. I totally understand walk in business, but if you are accepting times over the phone you should be at least within 15 or 20 minutes of that time. I will definitely never go there again. I walked out before they could take me. (Again, 37 minutes after my scheduled time.) Read Less

I've tried all sorts of nail places. Downtown Boston, suburbs, expensive, cheap - these are by far the best acrylic nails I've had. They're sturdy enough to hold up for 2 weeks between fills and they get the shape perfect, they're all symmetrical. I've only been here a few times, but I won't be going elsewhere anytime soon. Other reviews mention their prices - their gel is a pretty big upcharge but as far as a full acrylic set and biweekly fills they're pretty comparable for the area. I'm more than willing to pay the few dollars extra for the great service. Read Less

Been coming here since they first opened in 2013! Love this salon. Very clean and neat! Definantly make an appointment because they do get busy. I don't let anyone but Tina do my nails! She's the best. Highly recommend Read Less

My daughter and I were traveling and one a whim wanted a pedicure. Despite the fact that they were busy, they took us right in. The pedicure and massage were excellent, the salon is very clean, it was an overall great experience. I would highly reccomend them and will return there the next time I'm in the area. Read Less

I went with my friend on a Saturday for standard mani/pedis. The end result was excellent, but we had an appt at 3pm and then had to wait 45 for someone to start on my pedi, then another 15 for someone to start my friend's. The woman was almost done with mine before my friend was even started! Then the woman who did my friend's was so slow, that my mani was done before my friend's pedi was complete. I had to wait another half an hour after I was finished, for my friend to be done as well. As it was, we didn't leave until around 6pm. We were there for close to 3 hours when we had booked an appt! Very disappointing service. Read Less

Got my nails done here last night by Alan!!!! He did an amazing job!!!! He was able to find a color that said me perfectly and shaped them perfect. I recommend everyone to see him. I called at 6pm and they took me in right away! I will defiantly be going back soon. Read Less

Rudest people I've ever met in my life woman wouldn't do my nails because I was missing two acrylics. From the second we walked in they were beyond rude. Don't waste your money they're service and quality is awful. Would give it 0 stars if I could Read Less

I would like to take the time to Thank the staff at Sassy Nails in Franklin, Ma for squeezing a bridal party of 4 in at the last minute. We were not rushed at all. They did a beautiful job and treated us so well. Definitely will go back!!!! Read Less