Never, ever again.One positive: quiet salonBut everything else a disappointment:no tub linersno single-use utensils, individually packaged and pre-sterilizedmediocre selection of nail polishno air-conditioner, and it was 85 degrees and humid outAnd the most disgusting part, a staff member (owner's daughter, maybe?) who was reading a magazine while propping her bare feet on one of the work stations.  Wish the town Health Inspector had walked in to see that.It's pretty  standard practice these days to have disposable tub liners and pre-packaged equipment.  I was surprised and disappointed that this salon doesn't invest in better hygiene.  Certainly no one should put dirty feet on a table. Read Less

Do not go here! I repeat do not go here! Got a pedicure before vacation here a few months back. It was convenient seeing as I work rather close. Place was nothing special, pedi was nothing special either. But a few days later I noticed my big toe hurt a lot. So it started out slow, thought it was an ingrown nail or something. But sure enough, nail fungus. This place doesn't look that clean, and my nail fungus proves that it is definitely not clean! If you don't want a disease/fungus, I recommend steering clear of this place! Read Less

What a treat!!!  I noticed the nail shop across the street from my hotel.  Moreover, I got one of the best manicures and pedicures ever.I have a great gal in Houston, so it was a personal conflict to let anyone else do my nails.  However, we had been traveling for almost three weeks, so my nails were quite grown out.Our hotel front desk called them, so they graciously squeezed me in.  I am very picky and particular about how my nails are done, but I didn't have to give much direction.  My nails were just done right.The shop is clean, not fancy, and the warmth and professionalism of the technicians gave me the confidence that I had made a sound decision to get my nails done away from home.My nails look great and feel wonderful at a comfortable price point.  I highly recommend this shop. Read Less

This is by far the best nail salon in the Brookline area! They are patient, don't chatter in a different language in front of you the whole time, and they offer an extensive amount of services. I have received amazing facials, manicures and pedicures, lip and brow waxing and everything has been amazing. The pricing is very reasonable and I have never waited more than five minutes. This is my hidden gem!!! I strongly recommend this place. Read Less

Awful. I stopped in here because it was close to my home and had good reviews. I asked for some nail art, which Yelp reviews led me to believe this place could do, but they absolutely butchered it. The lines the tech drew were not at all straight, and looked messy and unprofessional. Also, she chopped up my cuticles so much that they were worse than when I came in! Most importantly, by the time she got to the top coat (gel), the tech got ridiculously sloppy -- there was top coat all on my cuticles, on my skin under my nail, it was awful. She had to cut chunks off with a cuticle nipper, then file them off with a file. My nails and cuticles were disgusting afterward, and when I told her my complaints she just dumped some cuticle oil on my hands, even though I told her I was on my way to work -- she didn't even think to offer me a napkin or towel (she thought I'd just go to work with oily drippy hands?). I was appalled at my experience here. Never coming back. Read Less

This might be my go to spot each time I need to get my nails done after work. Went in there and was seated immediately. I don't remember the woman's name but she was extremely careful and took her time. I saw the nail menu say that its $3 more for a design. Can't beat that!! Every other nail salon charges you an extra $5. It only took her a half hour to finish and I'm very pleased with the way they came out. They'll be seeing me again! Read Less

I was driving by this place everyday and decided to stop in. I got a gel mani and pedi and it turned out great! Service was great and they did a thorough job. I'm the type of customer that expects a good cleaning of cuticles and scrub and I got it. Pedi included warm towels and scrub. They have a good color selection.Prices were good, basically the same as some in Boston.I will be returning! Read Less

My favorite nail salon great work, even better price.  I made an appointment for 9am on a Friday, stressed the fact I was on a time constraint. I came about 30 minutes early to grab a coffee in hopes they would open early and they were!  I walked in and the nicest mail technician  Katie said she was just about to call me to see if I wanted to come in earlier.  I love this nail salon I won't go any where else! ! Read Less

Based on high yelp reviews, came in with a friend on a Saturday for a mani/pedi. There were several things wrong, and I'll never go back. We called ahead to ask if they had availability before we walked over, and we were told to come right over. When we arrived, they seemed understaffed - there were two young girls in the shop while their parents were the ones working - that's just fine, family business, and the girls helped with some minor tasks (filling pedi tubs) then went back to reading quietly. However, the parents seemed annoyed that we were there, and the service was brusque. The worst part is that we did not see them sterilize their tools, and THEY USED THE SAME UNWASHED TOOLS ON MY FRIEND AND ME. We'd wanted a mani pedi, but after the pedi, they didn't ask if we wanted a mani, and after seeing their sterilization practices, we certainly did not.Gross gross gross. I'll never go back. Read Less

Terrible idea to try a new place the day before vacation. But I was desperate -- running late from work and promised my daughter I'd take her for a mani/pedi. Called around and this was the only place with availability. They took us promptly and my pedicure was nice. However, gel mani was super rushed and my nails look terrible. Color is uneven, wrinkled, and stuck onto my cuticle in several places. Worse, already chipped less than 24hrs later. Leaving for vacation, so can't get it fixed now.This will teach me to cheat on my regular place (even though it's 25min away from my house!) Read Less

I've only been here once, as of today, but it's close to my house and is very affordable so I can see myself coming back many more times to pamper myself.I came here with a friend for a pampering since her birthday was the next day and we haven't caught up in awhile. The place is small, but what a gem! The water for my pedicure was a tad cold, but they were happy to turn it up for me (what can I say, I have chronically cold feet!). A young man did my pedicure and was very meticulous-- I was pleased because I know I've neglected getting a pedicure for awhile and didn't do the upkeep because of being too darn busy and stressed. A very kind gentleman was very efficient at taking care of my friend and I was a little jealous of his massage technique! A woman came in and started on my nails and I felt like a total princess being primped from finger tip to toes! I loved that they asked how I preferred my nails cut, and that it wasn't strange for me to ask for them to stay on the longer side (let me tell you, some of the places I've been on Newbury have either turned up their nose or given me the side eye for wanting my nails long but even). Beautiful shaping, and no snide comments about my toe nails being super short (which happens frequently to me during pedicures because the one thing I can't stand are long toe nails!). It was so pleasant and wonderful, and pleasantly quiet. I could chat with my friend and catch up without being bothered one bit. It was so lovely, and a great change from many of the other salons I've been where between music and technicians chatting loudly to each other it feels deafening. I like being able to have a quiet conversation with my friend while getting a mani/pedi! They got us done at the same time so we could sit together while our nails dried and continue chatting. That to me, is great service-- I've been hustled and bustled all around with other salons but not here. It was relaxing. It was lovely. If every trip is as great as the first one, they'll definitely be a 5 star rating in my book!Quiet, relaxing, calm. That's what I needed, and it's a lovely surprise that's often overlooked at nail salons. Apparently they also do eyebrows wonderfully very affordably, so I'm going to need to schedule an appointment for that too and try it out!Tipping is cash, but they'll put it on your card only if you ask first.Can't wait to go back for more services! Read Less

Couldn't have gone better today at the salon.   Went in for a winter pedicure and left very happy.  Space was empty and two workers got right to it to ensure it was a great experience.  Water in my foot soaker got cold quickly, but I asked and they happily added more hot water.  Mike took his time on my feet and gave a great massage.  He made sure his nail polish was immaculate when it reached my toes.  Great experience.  Will be back. Read Less

Favorite nail salon in Brookline!  I've been coming here for about 3 years and have been consistently satisfied with the service. The salon is clean, nicely decorated, and pretty quiet. The ladies are all very friendly and really take their time (without taking way too long), whether it's to help you find the perfect color, shaping your nails, or applying the polish.  Pedicures are also really good quality with a great massage. Prices are reasonable, great results,  and nice owners.  Can't ask for much more than that! Read Less

The woman who did my nails did a fantastic job with my nail design. I brought in a photo for an example & she nailed it. My complaint is that my nails are nowhere near the shape that I wanted them to be. I said long and pointy (stiletto nails) & she slightly shape mine then rounded them where they should have came to a point. The environment of the store was ok. It was dead silent until two of the coworkers would speak to each other when deciding who gets which customer. I didn't intend on getting gel nail polish but the woman who did my nails said that the only way she could get the design to come out as well as she could would be to use gel. She only charged me $5 instead of the normal $18. That was really nice of her. Read Less

Very much old fashion.... This is a nice quiet place for your mom or grandma. Horrible Gel Color selection and that's good cuz you don't want them doing your Gel Mani. They drilled and scrapped my old gel off only soaking for about 3min.. first and last time going!Read Less

The only positive of this place: cheap.  I came in looking for a gel/shellac manicure and they said they would take me right away.  I ask for the color selection, and they pointed me to a teeny section in the glass cabinet that I could not see any of the colors.  I am a gal who likes to see all the choices before I decide so this was my first strike.  I ask to see them, and the girl sees my nails are black (never before, never again) and insists that I want to get a dark color.  I continually told her that I wanted a different color and I wanted to see the selections.They finally pulled them out of the case, dark colors, or pinks/reds.  Disappointing selection.  But it's Sunday at 3pm so I'm going to have to settle.  The owner/manager of the salon keeps calling me "honey" which I find to be VERY condescending (especially from a woman wearing 4 David Yurman bracelets on one arm).  I take a seat and after I have soaked off all my previous polish, and scrapeed it myself, someone FINALLY comes over to complete my manicure.The seat was uncomfortable, and the counter space too small for their UV dryers, so I was very uncomfortable the whole time.  When I said something, the woman sheepishly replied "sorry" and continued with what she was doing. While I was being waited on, a woman came in for a 3pm appointment.  There had since been a rush and the owner/manager said she would have to come back another time.  The customer, understandably so, was upset!  That is the point of an appointment after all.  The owner/manager (Lynn, I believe) was very rude to this woman as well.  After three coats of polish on my nails (the only other plus of the experience), I look down to see that it looks as though I let an 8 year old boy paint my nails.  I speak up about this as well, and the woman starts to fixing it with acetone.  The manager/owner comes over and instructs her to add another coat of polish and top coat.  More satisfied, but still not up to par.I paid by credit card, and tip was not included so I had to get cash.  I asked for change for a $20, and the owner/manager gave me a $10 and 2 $5's.  I guess she had to ensure herself and her employee at least a $5 tip.  A bit presumptuous, no?I was so excited to leave this place that I forgot my cell phone.  Then I had to go back.  NEVER AGAIN BROOKLINE NAIL DESIGN. Read Less

There isn't a star rating low enough to rate this so called ""salon"". Receptionist could barely speak English, took forever, and I was late for an interview, and then the nail fell off the next day. I would never go back there and suggest that no one ever goes there. There are too many nail salons to go to. No one needs to go to this nail salon. Read Less

In October of 2009 I was forced to divorce/boycott a nail salon due to the greediness of the owner. Since then I have been to DOZENS of nail salons trying to find a salon that I would like. I have been to places in Dorchester, Brookline, Quincy and various other parts of Boston. Since the divorce I have not gone back to a salon twice. But in Brookline Nail design I think I have found my new home. 1. The salon has great decor. I am easily skeeved out by cheesy decor and have walked out of several places because they look cheesy.2. They are clean and anybody who reads my reviews know that things need to be CLEAN.3. The girls that work there are well dressed well and present themselves professionally. 4. I got a mani/pedi and it took neither to long nor was it rushed. 5. I like square nails and they shaped my nails nicely. 6. The owner of the salon brought in his children's nanny to get a mani/pedi while I was there and I thought this was darling. 7. I week after I got my mani/pedi I wanted to go back for another one not because I needed it but because I wanted to. Read Less

Decided to try Brookline Nail Design after reading Mairead's favorable review, and I have to agree with her on many points. Everything seems clean, there was good color selection, and everyone was very professional. My mani only last about 3 days, but the nail tech (didn't catch her name) did an excellent job shaping my nails and taming my cuticles. The pedicure still looks shiny and new, and my toenails are just the right length. The parking situation confused me a bit given a sign warning people that their cars would be towed 6am-6pm or something like that. I went on a Sunday, but I was sure to confirm with the young ladies at the salon that I'd be OK parking there. Mani/Pedi $35 Note: You can pay with a card, but tips are cash only. They were really sweet about me showing up without cash and let me know that I could cover it during my next visit. I found a cash machine and headed back, but I appreciate their being so accommodating. Read Less