Absolutely awful. Firstly, They greeted me quickly and robotically so there was no sense of being happy that they had customers. I totally understand that you only have two employees on a Wednesday afternoon, but you should tell your customers what the wait time is going to be or just say that you are too busy. After me, 4 others came in and all left after i told them I've been waiting for 45 minutes.  Why is it my responsibility to tell your customers the wait time!? I would have left too if i didn't break two nails in the morning and had a presentation the next day... this was a more dire situation since this isn't my normal nail salon. When they finally did take me, it was just downright awful. No care in working with another persons hands and you can just tell they wanted to get me out the door. I'll be shocked if my manicure lasts 3 days. They are just completely ignorant of other people's times and this place isn't even that nice! I think the only reason it's still open is because of the college students in town that don't have any other options. But if you have time to go literally anywhere else, do so- you will avoid major shade and disappointment from this establishment. Read Less

Every time I come here I call and schedule an appointment ahead of time and there is not one time that I haven’t had to wait. This customer service is inexcusable and just plain rude to neglect the fact that I called ahead. I won’t be returning. I’ve give one too many chances to them. Read Less

If there was a nail Guru then Nikki would be it! Amazing, gorgeous and utterly spectacular is all I can say. I'm so relaxed having my nails with this wonder woman....she makes you feel fabulous by the time she's finished. Thank you....xxxx Read Less

I just received one of the worst manicures I've ever had. Nails look OK. The main reason for my dissatisfaction Is due to the lack of customer service and pampering. Barely touched my hands and to pretend that you were putting lotion on...well you should have just saved it and not bothered for the mere half a second you spent rubbing it in on each hand. My hands are super dry my nails look just OK and I will not be back. Read Less

I have been having my nails done with Nikki for about a year now, she always does an exceptional job and is extremely flexible with my appointments as I work full time. Nikki is an absolute professional and takes real pride in her work. I strongly recommend you take a look at her work and get booked in, you won’t go anywhere else!!!!Read Less

The employees are okay depending on when you go. They usually do a pretty good job but it seems inconsistent. Their decorations definitely need some upgrades, they still have last years xmas decorations up! Good variety of colors though. Read Less

Nikki is amazing ! I have bitten my nails for years and thought nothing could be done with them. I went to Nikki and she was so kind to me and did not make me feel embarrassed about my horrible nails. Two hours later i left her salon with fabulous nails !!! I have just had my second appointment and thanks to Nikki i am now so proud of my nails !! I would highly recommend Nikki to anyone wishing to have their nails done. Read Less

Awful experience. This is the first time I write a review because I don't want anybody going through the same experience. I went for a Brazilian waxing this week. The lady was friendly, but the job she did was not only bad, it was DANGEROUS.She didn't know how to do it, it hurt a lot. I'm actually pretty good at handling the pain, but she just didn't know how to do it. When I came back home, I realized that she damaged the skin. I had to go to a medical center to make sure that it wasn't very bad. So moral point, it could have been way worse because she waxed some parts where hair doesn't even grow on. I would NOT recommend this place for waxing..but for nails, it seems ok. Read Less

Always a wait. The people are nice. Two of them talk to you. The other girls are silent the whole time. Very weird. Some of the girls do good depending on who you get. Ask for the guy or the women who sits in the last chair in front of the waxing room. She is good. Color selection is good. Drying station needs to be updated. Takes way to long to dry.Read Less

Had my first appointment with nikki today and was very happy with the outcome. The salon is very nice and relaxing and nikki is very welcoming and professional. I am now totally in love with my babyboomers. Would definitely recommend 10/10. Read Less

Nails by Nikki - very impressed with the service I received. Salon is fresh, clean and very inviting. Nikki is a pro - very attentive, gives you what you want, great aftercare advice and generally a nice person. Highly recommend her! Read Less

I got a huge bite on my leg and asked girl where did this come from? she said "SHE gets them and so has other clients"! The board of health should shut them down! she look so long i had to stop her i had three other people waiting for me more than half hour .The worst experience i have ever had in my life! Read Less

My first and last time at this location was a terrible experience. My friend and I booked appointments for pedicures together (doesn't that usually mean you get them...you know...together?) and mine was finished at the point when hers had barely started despite the fact that it wasn't busy. The woman who did mine was rude, she hardly said a word and instead chose to push and pull my feet in and out of the water as needed as if I did something to ruin her day by requesting a pedicure. Horrible attitude in there. Never again. Read Less

Terrible. Rude. Atmosphere is not relaxing. The woman made me wait and when she returned to do my pedicure she said "sorry for the wait I had to clean my teeth" .... what? Pedicure was rushed and very rough. She gave me dirty looks when I jerked my foot back because she was hurting me. Most people go get pedicures for the massage... there was no massage. I'll never go back there. Read Less

Wow! Just wow. Fantastic service. Nikki is so lovely & professional. Loving my nails.. I must say the most professional nail technician I've ever had. Salon is stunning.Everything sanitised, I was not rushed and done to perfection... 10 out of 10! Best service I have ever had. I'm so happy. I have had many people " nail technicians" do my nails and there ok. But I have been so happy with these . I'm really funny about who does my nails and there amazing thank you. Highly recommend. This lady is truly talented. X Read Less

Great color selection for gel nails. I got an unusual gold/bronze color which looked really nice. They had family feud playing on the tv so that was kind of nice to have something to keep everyone entertained while getting their nails done. My nail tech didn't ask if I wanted them cut down so they were longer than I wanted. I think he skipped a couple steps like no cuticle cream or lotion to keep my hands moisturized. But overall I was happy with the results. Read Less

so I went to get my nails done with a friend.  The lady  was doing my nails, I paid, and then she painted them.  She got a sparkle on my pinkie nail and I mentioned it.  She didn't seem to care when I mentioned it so she went to my other pinkie, put a random spot of silver, said "now it's even" and told me to sit in the drying chair.  very disappointed Read Less

This place is amazing. Where to start?! The ladies who work here are the sweetest, friendliest people. The whole place is clean - like sparkly, immaculate clean. It's about as close as you could get to perfect. I found my new nail place! Read Less

I would give this place zero stars, but that is not an option.  Went there with a relative after reading the reviews. We spent 35 minutes there without once being acknowledged. I didn't think anything of it until the people who arrived 15 minutes after us received an entirely different reception. I suppose the one star can go towards the cleanliness of the establishment. Otherwise, it was terrible customer service. We walked out. Read Less

Have been sitting for over 45 minutes. Called ahead and was told I couldn't make an appointment. 8 people who came in after me have already been helped, 4 of them had appointments. This place used to be awesome. What a shame. Left before getting my nails done. Read Less

First let me say I decided to take a chance with them because I really needed a fill and the last place I went to completely messed up my nails all my nails were falling off in just a week in a half and I had bandaids holding them on so because my hair was snagging them. Anyway they received me 10 minutes before they were going to close. I saw Lee and not only was she very nice she did an excellent job. I had pink and white nails she managed to fix what the other people did without removing the entire nail (just a lot of filing) and she went over it with new acrylic it was like it was brand new.it took her close to an hour to do but when she was finished I was very pleased with the results I actually have never been so happy with my nails.  Needless to say I will be going back again to see Lee next time. Read Less

Ive been at least 10x, Very friendly staff. But with that said, no matter what time you make an appointment you always wait 10-20min after that time. Usually get gel manicure and eyebrow wax. Prices are the cheapest in town. Pedicure is dull and worth paying a bit more elsewhere. Read Less

Although I waited about 10 minutes to be serviced it was worth the wait. My tech's name was Hannah and was very good, fast and left me very happy with my nails. I had high hopes for this salon and it paid off. Price was right as well. Read Less

I always go to this salon to get my manicures and pedicures. They have plenty of space, about 10 chairs and 3 pedicure massage chairs- but never have that many people working there so there's always a wait of about 15-20 minutes. Overall, they do a great job and their prices are reasonable. They also offer waxing services. Read Less

They do a good job but even though I made an appointment, I was kept waiting for 45 minutes instead of being told at the time of making the appt that they could not fit me in. I will be looking for another shop. Read Less