24 Reviews

Golden Nails

Billerica, Massachusetts
Reviews
Kim Chiasson
7 Jul 2018
REPORT
NO LONGER ACCOMMODATING WALK INS..never had an issue in the past, have always been able to do a walk in appointment..having a very busy schedual..being able to take an hour to get my toes done is a lu... Read More
NO LONGER ACCOMMODATING WALK INS..never had an issue in the past, have always been able to do a walk in appointment..having a very busy schedual..being able to take an hour to get my toes done is a luxery ..However new management doesn't seem to have good management skills..was told it would be a half hour wait which I had no issue with....45 min later they took all scheduled appointments even though others were waiting..several came in well after me..left without getting a pedi..when I questioned the fact that they were taking another client ahead of me that just came in..its because they had an appointment..So basically if your a walk in..plan on waiting until all appointments are done..I won't ever go back..had been a loyal client for years..last 2 attempts for a walk in appointnent could not be accommodated Read Less
Rachel Jenner
3 Mar 2018
REPORT
HORRABLE place, all I needed was to fix one nail and get a fill in, she literally ripped the nail that needed to be fixed off, no soaking or anything it hurt so bad, my nails height didn’t match when ... Read More
HORRABLE place, all I needed was to fix one nail and get a fill in, she literally ripped the nail that needed to be fixed off, no soaking or anything it hurt so bad, my nails height didn’t match when she reshaped them, the only thing that came out nice was the color and my boyfriend picked it out, DO NOT GO HERE Read Less
Sanford Chapnick
29 Jan 2018
REPORT
The perfect manicure and pedicure every time. All very friendly, nice and clean place. I see Thida exclusively and she's my absolute favorite!
Steph V.
26 Jan 2018
REPORT
Really like how they do nails. Always go back. Only thing that's unprofessional is that even when making an appointment they are never really on time.
Emily R.
29 Sep 2017
REPORT
not clean, inappropriate comments from technician. the polish was fine but there isn't a very good selection of colors and it's not well presented. Doesn't seem like they autoclave any of the tools. p... Read More
not clean, inappropriate comments from technician. the polish was fine but there isn't a very good selection of colors and it's not well presented. Doesn't seem like they autoclave any of the tools. probably not a good place to go if you're concerned about infection. also not a good place to go if you don't feel like being randomly insulted by the person doing your nails. Read Less
Mrs T.
19 Aug 2017
REPORT
This was awful experience. Every time I attempt a conversation or comment on nails  I was responded with "yup yup yup". She made them to long and paint the white tip on crooked. Also I showed her I di... Read More
This was awful experience. Every time I attempt a conversation or comment on nails  I was responded with "yup yup yup". She made them to long and paint the white tip on crooked. Also I showed her I didn't like seeing under nail you know through acrylic how she told me "it better that way" and refused to change it. Read Less
Liv Pacheco
3 Aug 2017
REPORT
Love this place recommend sam
Anne Grammer
10 Jun 2017
REPORT
they give a great pedicure. very relaxing and all the girls working there are very personable. very satisfied.
Terri Witts
9 Jun 2017
REPORT
Not friendly rude.
Empress VK
15 Apr 2017
REPORT
My regular Salon was not available so I decided on my way out of the grocery store just stop in and get a fill. I felt it was overpriced and my nails did not look good. The nail polish was put on s... Read More
My regular Salon was not available so I decided on my way out of the grocery store just stop in and get a fill. I felt it was overpriced and my nails did not look good. The nail polish was put on so thick it looks like my six-year-old did it! Never again! Read Less
Pamela Nelson
30 Jan 2017
REPORT
Best nails ever. People keep asking if my Patriots logo is a sticker, it's that good! Thank you Kathy.
Donna Martis
17 Jan 2017
REPORT
Love the ladies at the salon. Always an enjoyable experience
Caterine Pad
14 Jan 2017
REPORT
They never disappoint me, great people. I love going there
Saucey P.
23 Nov 2016
REPORT
This was the first time I've ever been to this nail salon. I normally do a lot of reviewing before I decide to give any place a try. Despite some of the bad reviews here, two of my coworkers are regul... Read More
This was the first time I've ever been to this nail salon. I normally do a lot of reviewing before I decide to give any place a try. Despite some of the bad reviews here, two of my coworkers are regulars at this place and also recommended me here as well. The location is very convenient for me and that was a plus. Unfortunately, this was one of the worst salons I have ever been to. I believe it is safe to say that I've gotten my nails done/refilled with acrylics for sometime now that I know the steps by heart. I understand everyone has different techniques but the nail tech that I had definitely skipped steps. It's been less than 24 hours and my nails are already lifting at the corners. She didn't even bother removing the already lifted nail edges.. practically just putting on the acrylic power over it. I am very disappointed. If you love having/getting acrylics I do not recommend this place at all. Maybe it was just the nail tech I had, if so I do not recommend the nail tech that sits at station 11. Read Less
Darlene R.
8 Apr 2016
REPORT
This is by far the best nail salon I have been to.  I have had several people do my nails and wasn't disappointed by any. They have so much fun there its impossible not to laugh at some point. So glad... Read More
This is by far the best nail salon I have been to.  I have had several people do my nails and wasn't disappointed by any. They have so much fun there its impossible not to laugh at some point. So glad I found this place. Read Less
Jenn D.
1 Dec 2015
REPORT
I will never return to this salon for acrylics again. The only reason I give it two stars is because my sister's nails came out DECENT. I've had acrylics put on many times and have never been so disap... Read More
I will never return to this salon for acrylics again. The only reason I give it two stars is because my sister's nails came out DECENT. I've had acrylics put on many times and have never been so disappointed. After walking out, our nails didn't feel smooth, they were rough. I also noticed when I got home, that the corners were already peeling up; less than an hour after just having them put on! They also looked grown out, like I had already had them on for a week. Within just a few days after that, the top coat began to turn yellow. I've never had that issue anywhere else I've ever gone either. I couldn't wait to take them off, as I didn't want a refill with how badly they were peeling. No thanks! Read Less
Lisa Hannaford Mercer
29 Apr 2015
REPORT
I am an original customer from the first day Golden Nails opened, Khathy and TeTe are by far the BEST PPL EVER, I LOVE THEM BOTH LIKE FAMILY!!!! THEY BOTH DO amazing job on mani's, pedi's and everythi... Read More
I am an original customer from the first day Golden Nails opened, Khathy and TeTe are by far the BEST PPL EVER, I LOVE THEM BOTH LIKE FAMILY!!!! THEY BOTH DO amazing job on mani's, pedi's and everything in between!!! Run EXellent business!!!!!! Read Less
Maegan L.
3 Mar 2015
REPORT
I went to Golden Nails for the first time the other day to get a gel color change. I walked in without an appointment and waited about 10 minutes before someone was available. I didn't think that was ... Read More
I went to Golden Nails for the first time the other day to get a gel color change. I walked in without an appointment and waited about 10 minutes before someone was available. I didn't think that was bad. Everyone greeted me as I walked in. all the women were very nice and talkative. My nails came out great and it was very affordable. The place looked very clean,I will definitely return. Read Less
Jackie Raymond
16 Dec 2014
REPORT
Jessica does the most amazing job! I'll never go anywhere else!
Lisa M.
13 Sep 2014
REPORT
I went to this nail salon for the first time and had an appt. At 1 p.m.and no one took me until 2 p.m. They were not friendly at all! They then cut my nails way too short! The prices were also very hi... Read More
I went to this nail salon for the first time and had an appt. At 1 p.m.and no one took me until 2 p.m. They were not friendly at all! They then cut my nails way too short! The prices were also very high. I will not go there again!!! Read Less
Karen J.
25 Jun 2014
REPORT
I went here for the first time late last Friday.  The decor was a little bland and the music too loud, however I was assisted immediately.  The woman that did my nails was very quiet but efficient.  I... Read More
I went here for the first time late last Friday.  The decor was a little bland and the music too loud, however I was assisted immediately.  The woman that did my nails was very quiet but efficient.  I have natural nails with gel polish that needed to be removed.  Some salons charge extra for gel removal, they did not.  The woman did a very nice manicure and polish.  Good service and affordable.  I will be returning. Read Less
Erin F.
3 Apr 2013
REPORT
Love Golden Nails! It's the only place I'll go. They are constantly updating the interior and keep it very clean.  Ask for Titi, she's awesome!
Kristen R.
10 Jul 2012
REPORT
It's a little bit pricey, but it's clean. The the girl doing my nails answered her cell phone while she was working on my pedi, and went on to have a five minute conversation wherein she had to declin... Read More
It's a little bit pricey, but it's clean. The the girl doing my nails answered her cell phone while she was working on my pedi, and went on to have a five minute conversation wherein she had to decline a job interview because they would expect her to work weekends. Unprofessional, but she did a nice job anyway. Read Less
truthfully1
9 Mar 2012
REPORT
please dont go. i went for a pedi and mani. i was there for over 2 and a quarter hours. the woman was nice but way tooo slow. i also got a shellac mani. first time ever. again it took her ... Read More
please dont go. i went for a pedi and mani. i was there for over 2 and a quarter hours. the woman was nice but way tooo slow. i also got a shellac mani. first time ever. again it took her way to long. it looks horrible and i cant even get it off she wiped it off to fast and literally ruined three of the nails. they had bumps and bubbles and the next day two of them peeled off the rest of the nails looked sloppy and thick, my friend asked me if i did it myself there were fingerprints cooked in a third nail too... i told her i had to go after she messed up and she said, can u come back tomorrow. i would not go back. the mani and pedi were minimal with massage, and very little attention was paid to my feet and hands i have been many places and i would not ever go back even after she messed up on my nails she still charged me full price for a shellac i saw the girl beside me came in 10 minutes after me, got a pedi, and mani with a full set sat under the dryer for literally 15 minutes and still left 15 minutes before me, so maybe some of them are good there but i would take my chance or waste my time and i called the next day to complain. i left a message and they never even called back. sorry not a fan i wouldnt even give it one star but u had too also a few woman saw i upset that worked there and they didnt do anything either Read Less
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Book an Appointment
Online booking unavailable
Please call
(978) 439-9898
199 Boston Road
Billerica Massachusetts 1862
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-19:00PM
Sunday
Sun
10:00AM-17:00PM
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Golden Nails

Billerica, Massachusetts
(24)
199 Boston Road
Billerica Massachusetts 1862
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-19:00PM
Sunday
10:00AM-17:00PM
Kim Chiasson
7 Jul 2018
REPORT
NO LONGER ACCOMMODATING WALK INS..never had an issue in the past, have always been able to do a walk in appointment..having a very busy schedual..being able to take an hour to get my toes done is a lu... Read More
NO LONGER ACCOMMODATING WALK INS..never had an issue in the past, have always been able to do a walk in appointment..having a very busy schedual..being able to take an hour to get my toes done is a luxery ..However new management doesn't seem to have good management skills..was told it would be a half hour wait which I had no issue with....45 min later they took all scheduled appointments even though others were waiting..several came in well after me..left without getting a pedi..when I questioned the fact that they were taking another client ahead of me that just came in..its because they had an appointment..So basically if your a walk in..plan on waiting until all appointments are done..I won't ever go back..had been a loyal client for years..last 2 attempts for a walk in appointnent could not be accommodated Read Less
Rachel Jenner
3 Mar 2018
REPORT
HORRABLE place, all I needed was to fix one nail and get a fill in, she literally ripped the nail that needed to be fixed off, no soaking or anything it hurt so bad, my nails height didn’t match when ... Read More
HORRABLE place, all I needed was to fix one nail and get a fill in, she literally ripped the nail that needed to be fixed off, no soaking or anything it hurt so bad, my nails height didn’t match when she reshaped them, the only thing that came out nice was the color and my boyfriend picked it out, DO NOT GO HERE Read Less
Sanford Chapnick
29 Jan 2018
REPORT
The perfect manicure and pedicure every time. All very friendly, nice and clean place. I see Thida exclusively and she's my absolute favorite!
Steph V.
26 Jan 2018
REPORT
Really like how they do nails. Always go back. Only thing that's unprofessional is that even when making an appointment they are never really on time.
Emily R.
29 Sep 2017
REPORT
not clean, inappropriate comments from technician. the polish was fine but there isn't a very good selection of colors and it's not well presented. Doesn't seem like they autoclave any of the tools. p... Read More
not clean, inappropriate comments from technician. the polish was fine but there isn't a very good selection of colors and it's not well presented. Doesn't seem like they autoclave any of the tools. probably not a good place to go if you're concerned about infection. also not a good place to go if you don't feel like being randomly insulted by the person doing your nails. Read Less
Mrs T.
19 Aug 2017
REPORT
This was awful experience. Every time I attempt a conversation or comment on nails  I was responded with "yup yup yup". She made them to long and paint the white tip on crooked. Also I showed her I di... Read More
This was awful experience. Every time I attempt a conversation or comment on nails  I was responded with "yup yup yup". She made them to long and paint the white tip on crooked. Also I showed her I didn't like seeing under nail you know through acrylic how she told me "it better that way" and refused to change it. Read Less
Liv Pacheco
3 Aug 2017
REPORT
Love this place recommend sam
Anne Grammer
10 Jun 2017
REPORT
they give a great pedicure. very relaxing and all the girls working there are very personable. very satisfied.
Terri Witts
9 Jun 2017
REPORT
Not friendly rude.
Empress VK
15 Apr 2017
REPORT
My regular Salon was not available so I decided on my way out of the grocery store just stop in and get a fill. I felt it was overpriced and my nails did not look good. The nail polish was put on s... Read More
My regular Salon was not available so I decided on my way out of the grocery store just stop in and get a fill. I felt it was overpriced and my nails did not look good. The nail polish was put on so thick it looks like my six-year-old did it! Never again! Read Less
Pamela Nelson
30 Jan 2017
REPORT
Best nails ever. People keep asking if my Patriots logo is a sticker, it's that good! Thank you Kathy.
Donna Martis
17 Jan 2017
REPORT
Love the ladies at the salon. Always an enjoyable experience
Caterine Pad
14 Jan 2017
REPORT
They never disappoint me, great people. I love going there
Saucey P.
23 Nov 2016
REPORT
This was the first time I've ever been to this nail salon. I normally do a lot of reviewing before I decide to give any place a try. Despite some of the bad reviews here, two of my coworkers are regul... Read More
This was the first time I've ever been to this nail salon. I normally do a lot of reviewing before I decide to give any place a try. Despite some of the bad reviews here, two of my coworkers are regulars at this place and also recommended me here as well. The location is very convenient for me and that was a plus. Unfortunately, this was one of the worst salons I have ever been to. I believe it is safe to say that I've gotten my nails done/refilled with acrylics for sometime now that I know the steps by heart. I understand everyone has different techniques but the nail tech that I had definitely skipped steps. It's been less than 24 hours and my nails are already lifting at the corners. She didn't even bother removing the already lifted nail edges.. practically just putting on the acrylic power over it. I am very disappointed. If you love having/getting acrylics I do not recommend this place at all. Maybe it was just the nail tech I had, if so I do not recommend the nail tech that sits at station 11. Read Less
Darlene R.
8 Apr 2016
REPORT
This is by far the best nail salon I have been to.  I have had several people do my nails and wasn't disappointed by any. They have so much fun there its impossible not to laugh at some point. So glad... Read More
This is by far the best nail salon I have been to.  I have had several people do my nails and wasn't disappointed by any. They have so much fun there its impossible not to laugh at some point. So glad I found this place. Read Less
Jenn D.
1 Dec 2015
REPORT
I will never return to this salon for acrylics again. The only reason I give it two stars is because my sister's nails came out DECENT. I've had acrylics put on many times and have never been so disap... Read More
I will never return to this salon for acrylics again. The only reason I give it two stars is because my sister's nails came out DECENT. I've had acrylics put on many times and have never been so disappointed. After walking out, our nails didn't feel smooth, they were rough. I also noticed when I got home, that the corners were already peeling up; less than an hour after just having them put on! They also looked grown out, like I had already had them on for a week. Within just a few days after that, the top coat began to turn yellow. I've never had that issue anywhere else I've ever gone either. I couldn't wait to take them off, as I didn't want a refill with how badly they were peeling. No thanks! Read Less
Lisa Hannaford Mercer
29 Apr 2015
REPORT
I am an original customer from the first day Golden Nails opened, Khathy and TeTe are by far the BEST PPL EVER, I LOVE THEM BOTH LIKE FAMILY!!!! THEY BOTH DO amazing job on mani's, pedi's and everythi... Read More
I am an original customer from the first day Golden Nails opened, Khathy and TeTe are by far the BEST PPL EVER, I LOVE THEM BOTH LIKE FAMILY!!!! THEY BOTH DO amazing job on mani's, pedi's and everything in between!!! Run EXellent business!!!!!! Read Less
Maegan L.
3 Mar 2015
REPORT
I went to Golden Nails for the first time the other day to get a gel color change. I walked in without an appointment and waited about 10 minutes before someone was available. I didn't think that was ... Read More
I went to Golden Nails for the first time the other day to get a gel color change. I walked in without an appointment and waited about 10 minutes before someone was available. I didn't think that was bad. Everyone greeted me as I walked in. all the women were very nice and talkative. My nails came out great and it was very affordable. The place looked very clean,I will definitely return. Read Less
Jackie Raymond
16 Dec 2014
REPORT
Jessica does the most amazing job! I'll never go anywhere else!
Lisa M.
13 Sep 2014
REPORT
I went to this nail salon for the first time and had an appt. At 1 p.m.and no one took me until 2 p.m. They were not friendly at all! They then cut my nails way too short! The prices were also very hi... Read More
I went to this nail salon for the first time and had an appt. At 1 p.m.and no one took me until 2 p.m. They were not friendly at all! They then cut my nails way too short! The prices were also very high. I will not go there again!!! Read Less
Karen J.
25 Jun 2014
REPORT
I went here for the first time late last Friday.  The decor was a little bland and the music too loud, however I was assisted immediately.  The woman that did my nails was very quiet but efficient.  I... Read More
I went here for the first time late last Friday.  The decor was a little bland and the music too loud, however I was assisted immediately.  The woman that did my nails was very quiet but efficient.  I have natural nails with gel polish that needed to be removed.  Some salons charge extra for gel removal, they did not.  The woman did a very nice manicure and polish.  Good service and affordable.  I will be returning. Read Less
Erin F.
3 Apr 2013
REPORT
Love Golden Nails! It's the only place I'll go. They are constantly updating the interior and keep it very clean.  Ask for Titi, she's awesome!
Kristen R.
10 Jul 2012
REPORT
It's a little bit pricey, but it's clean. The the girl doing my nails answered her cell phone while she was working on my pedi, and went on to have a five minute conversation wherein she had to declin... Read More
It's a little bit pricey, but it's clean. The the girl doing my nails answered her cell phone while she was working on my pedi, and went on to have a five minute conversation wherein she had to decline a job interview because they would expect her to work weekends. Unprofessional, but she did a nice job anyway. Read Less
truthfully1
9 Mar 2012
REPORT
please dont go. i went for a pedi and mani. i was there for over 2 and a quarter hours. the woman was nice but way tooo slow. i also got a shellac mani. first time ever. again it took her ... Read More
please dont go. i went for a pedi and mani. i was there for over 2 and a quarter hours. the woman was nice but way tooo slow. i also got a shellac mani. first time ever. again it took her way to long. it looks horrible and i cant even get it off she wiped it off to fast and literally ruined three of the nails. they had bumps and bubbles and the next day two of them peeled off the rest of the nails looked sloppy and thick, my friend asked me if i did it myself there were fingerprints cooked in a third nail too... i told her i had to go after she messed up and she said, can u come back tomorrow. i would not go back. the mani and pedi were minimal with massage, and very little attention was paid to my feet and hands i have been many places and i would not ever go back even after she messed up on my nails she still charged me full price for a shellac i saw the girl beside me came in 10 minutes after me, got a pedi, and mani with a full set sat under the dryer for literally 15 minutes and still left 15 minutes before me, so maybe some of them are good there but i would take my chance or waste my time and i called the next day to complain. i left a message and they never even called back. sorry not a fan i wouldnt even give it one star but u had too also a few woman saw i upset that worked there and they didnt do anything either Read Less
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CLAIM IT HERE
Incorrect information? Let us know