They offered me a refund because of my horrible experience if I took down my reviews, and then sent me a FAKE refund receipt. Dishonest. Here are the bullets of this negative experience:* I was told t... Read More
They offered me a refund because of my horrible experience if I took down my reviews, and then sent me a FAKE refund receipt. Dishonest. Here are the bullets of this negative experience:* I was told the most expensive, deluxe pedicure would take 50 minutes and include all sorts of scrubs, etc, but it was less than 25 minutes long. When I brought this up with the man at the front desk he said βthatβs great, she finished fasterβ. If I had wanted an express service, sure, that would have been great, but I paid $42 for this pedicure. I received a cheap, express mall pedicure, definitely NOT a $42 service.* Even though I had made an appointment, I was taken almost 25 minutes late, while I watched employees giving each other manicures and pedicures.* When I said I was upset that they took me late, the man at the front desk laughed and said βjust one of those daysβ and then βoh well, whatever, ya know?β. No, I donβt know. Iβd rather be with my 18 month old daughter than reading this magazine that says βdisplay until march 2010β for 25 minutes while your employees pamper each other.* I spent my entire pedicure swatting away fruit flies. I know flies are sometimes part of summer, but these were little fruit flies consistent with leaving garbage out too long.* My nail polish looked nice, but I left with my feet looking the same as I went in. When I leave Nails & Co in Swampscott, my heels are as smooth and soft as my 18 month old daughters!* I bet the dΓ©cor looked cute and clean and modern when they first opened, but everthing now has a run-down, βnobody caresβ vibe. Also, more than half the bottles of polish were almost entirely empty. The very bottom of the bottle is all thick and goopy, so they really only had 20 or so full-size bottles to choose from. Not the end of the world if this was a positive experience, but just added to vibe that nobody here cares about this business. Read Less