Had high expectations for this place after seeing all of the great reviews for a clean, high quality salon that uses natural products. I left my visit, however, quite disappointed. I booked a weekday,... Read More
Had high expectations for this place after seeing all of the great reviews for a clean, high quality salon that uses natural products. I left my visit, however, quite disappointed. I booked a weekday, early afternoon manicure. The online booking system was convenient to use. Simply Natural Nails is a quaint, cozy salon that exclusively uses Zoya (natural) polish. When I arrived, the salon was very quiet as I was the only client. I was looking forward to a relaxing nail treatment prior to an event, however, the manicurist seemed rushed/stressed throughout. Mid-way through, the manicurist attended to a personal phone call in front of me and then proceeded to detail more about her personal life after the call. I can understand that some phone calls are pressing, but found it unprofessional. Aside from this, the 2 star rating is primarily for the manicure itself. The manicure experience was painful as the manicurist was cursory, though I do appreciate how sanitary everything was. The quality of the polish job was very poor as there were bubbles, and the coloring was off. The manicurist tried to get rid of the bubbles, but because she had her own personal appointment to attend, there wasn't enough time to fix it (even though closing time wasn't until 5:00pm). Perhaps I had just caught the manicurist on a bad day. She was very well-meaning and tried her best to fix the issue, but ultimately was disappointed with the experience here -- so much so that I had to re-do the polish on my own after I left the salon. Read Less