Run away from this place if you want blonde hair!! I purchased a Cape Cod Daily Deal for a $55 highlight with Natasha, online. Now to be fair, I realize this meant that she is likely new and needs to ... Read More
Run away from this place if you want blonde hair!! I purchased a Cape Cod Daily Deal for a $55 highlight with Natasha, online. Now to be fair, I realize this meant that she is likely new and needs to build clientele, but I thought, "it's a highlight, who can screw that up?". She screwed it up. I showed her a picture and stated I like white blonde highlights. So, instead of foils like I've gotten pretty much my whole adult life, she wants to do a bayalage. She insisted this technique would give me that bright white blonde I was seeking and that it grows out a little less severe than a foil highlight. Sold. I'll try it, why not. But from the minute she began to section in my hair, I could tell I was in trouble. And when she began "painting on" the bleach, it felt so amateurish, that I could swear a 6 year old with a paintbrush was doing my hair. Fast forward to the end result. Awful! Nothing like the picture. A few streaks, that ended up with a purple/grey hue from the toner being left on too long. I left, trying not to cry, and sought opinions of my kinfolk. All of which substantiated my horror... I had purple tinted hair! I called back that day and told them I was unhappy. Got an appointment 2 days later with Brooklyn. So I show her the original pic I had shown Natasha, and we are in agreement that the result was off. She starts talking about bombshell, vibrant blonde, and I'm like "yes, please!!". Umm... Not so much. After she decides to bleach my scalp (which left a horrendous and painful red burn around my hairline and forehead) and then pull it all the way through to my ends, (I've never, ever had a hairdresser bleach my entire head before. My hair isn't in the best of shape) we rinse, tone and wrap my wet hair in a towel and go back to the chair. As soon as the towel comes off and I see my reflection, I want to cry. My hair is YELLOW. Not the nice icy, white blonde I've asked for. Twice. After the blow dry she asks how I like it. I tell her I hate it, that it's yellow. She then brings her manager over. Manager is not hiding her annoyance too well with my complaints. Starts telling me that if they do anything more to it, my hair will fall out, or may turn blue. That my expectations were off because you can't achieve white blonde hair in one appointment. Umm... Yeah you can. If the stylist knows how to do blonde right, you really can!! I've had it done before, multiple times. It was clear I was dealing with amateur hour, so I wasn't gonna argue. I booted outta there, but not before I pulled my hood up over my head so no one could see this atrocity that lay upon my head. When I got home, everyone was like, "they actually let you leave like that?". I debated calling back and demanding they fix it, but after literally 2 seconds of thinking about it, I decided I'd rather go to my trusted former stylist and pay the big bucks that I was trying to save, and have my hair done the right way. Lesson of the day: you get what you pay for. You try and save a couple bucks by getting a half price service, and all it gets you is hair so yellow, it rivals Lisa Simpson's. I could have saved myself the $55 and got the same result from a drugstore box of bleach applied by my 6 year old. And by the way, I've had to wear either a hoodie, bandana, or scully for the past 6 days while I await my color correction appointment. It's that bad!!***update*** the location was Mashpee. I didn't realize I had reviewed the Hyannis location. Read Less