I've been to Happy Nails twice now. Both were fairly bad experiences. Both times my friend and I waited an hour to get our nails done, they only have two people on at any given time and when it was fi... Read More
I've been to Happy Nails twice now. Both were fairly bad experiences. Both times my friend and I waited an hour to get our nails done, they only have two people on at any given time and when it was finally our turn he sat us side by side, which was nice, but he then proceeded to jump between the two of us and the two women getting pedicures. He literally took my polish off, took my friends polish off, filed, buffed, etc my nails, then did hers. He then went to his pedicure customers and left us sitting waiting while he worked on them. This was what he continued to do for the rest of our time there. Once he finally had my nails done and was painting them, I notched, before he put my top coat on, that he left a brush bristle on my left thumb nail. I asked him to get it off and he argued with me and said once he put the top coat on I wouldn't be able to see it, which makes no sense, but he refused to take it off. I then found myself for the next two weeks staring at that nail brush bristle all the time.We figured we would give them another chance since my friend has been going there a long time and this was the first time she had a problem. This time was even worse. We waited almost two hours just to sit down, and again he jumped between the two of us and two other customers. I then asked him to do a simple nail design and he argued with me telling me it was impossible to do it and it would look bad, even though I've had the same kind of design done before and I had a picture of it done on someone's nails, which makes it not impossible. I then said "okay fine, can you do a four leaf clover?" And he then argued with me again. Telling me he couldn't do it because 'it will look bad' .. I know the woman who works there does excellent nail design so I asked him if she could do it, and he proceeded to tell me no because he didn't want to share his tip.This place has horrible customer service, horrible wait times, awful color choice for paint, and a lot of the bottles they do have are crusty and old and separated. If you can't do basic simple nail design, then you're not a professional and you shouldn't be working at a nail salon. The only upside of this place is they have a card where when you get a serve 10 times you get money off your next one. It's a shame I won't be wasting my money there anymore to take advantage of that. Read Less