10 Reviews

Crystal's Nails

Agawam, Massachusetts
Reviews
LeeLee Sanchez
31 Mar 2018
REPORT
This place stuck! Never coming here again!
Caleb Williams
29 Oct 2017
REPORT
Family is satisfied with here, no complaints
James Elias
18 Aug 2017
REPORT
This place is by far one of the worst nail salons I have ever been to. I left with gel nail polish all around my fingernails and the man attempting to take off the nail polish started filing my finis... Read More
This place is by far one of the worst nail salons I have ever been to. I left with gel nail polish all around my fingernails and the man attempting to take off the nail polish started filing my finished nails. Need list to say I spent $30 and I can guarantee a five-year-old could've done a better job. Read Less
Peg Ahern
8 Aug 2016
REPORT
Tom and Jenny are like family. Once you go there they are always good to you and do a great job. Nails are always looking nice and stay nice. Its the place you can go to where everybody knows your nam... Read More
Tom and Jenny are like family. Once you go there they are always good to you and do a great job. Nails are always looking nice and stay nice. Its the place you can go to where everybody knows your name..Peggy Read Less
Jessica H.
15 Jul 2016
REPORT
I would love to give this establishment five stars, but alas it is what it is. I came here with a friend who has been here before and had great things to say. It is small but clean, the owners are hus... Read More
I would love to give this establishment five stars, but alas it is what it is. I came here with a friend who has been here before and had great things to say. It is small but clean, the owners are husband and wife, and they are very friendly and fun to talk to. I got a traditional manicure and spa pedicure. Lets start with the pedicure since that is the first service I had done, it was good and Tommy did a great job. They have massage chairs with a foot bath that bubbles and he made sure I was comfortable with the temperature of the water. Next the manicure, Jenny is very friendly but she didn't really take great care in shaping my nails and when she filed them and she didn't ask me what shape I would like them, then proceeded to file them so hard I didn't think I'd have any nail left. Maybe she should take a kick boxing class (they have a studio right next door) to get out her frustration. She shaped them to a point, which looked awful (and very unnatural) and filed off so much on the sides of my nails that they hurt.I had to cut them and re-file them when I got home. To say I am disappointed would be and understatement. I do understand they are nails and they will grow back, but it will take some time for them to grow out so I can reshape them (probably 2 months). I paid $35 (not including tip) for a traditional mani/spa pedi. My friend had a spa pedicure, gel manicure and her eyebrows waxed for $63 (not including tip). I would be willing to give them a second chance, but I would definitely be more vocal about how I would like my nails next time. Read Less
SHEREESE
12 Mar 2015
REPORT
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take t... Read More
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take the extra time to make sure your needs are met and that you're relaxed. They offer a great selection of polishes and services and are always polite and professional. They're fun to talk to and always remember their patrons, you can tell that they really care about their work and their business. I have gone here for every big event, including my wedding and wouldn't go anywhere else! Read Less
Shereese Rodgers
12 Mar 2015
REPORT
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take t... Read More
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take the extra time to make sure your needs are met and that you're relaxed. They offer a great selection of polishes and services and are always polite and professional. They're fun to talk to and always remember their patrons, you can tell that they really care about their work and their business. I have gone here for every big event, including my wedding and wouldn't go anywhere else! Read Less
Kellie L.
17 Dec 2014
REPORT
Love love love Tommy and Jenny!!! They make your experience fun and enjoyable. They have done my nails for probably 8 years. Now many of my siblings go there. Definitely stop in!!!
Beth S
30 May 2014
REPORT
The owners are always polite and friendly! You can make an appointment but they are also great at fitting you in if you walk in. They are quick but do it right and make sure you are happy!
Aidan Fitzgerald
12 Sep 2013
REPORT
Terrible. I asked for a quick pedicure due to the fact that I was on my lunch break.. They women were very rude. I was the only customer and they were working on each others feet (which apparently w... Read More
Terrible. I asked for a quick pedicure due to the fact that I was on my lunch break.. They women were very rude. I was the only customer and they were working on each others feet (which apparently was more important) I then accidently kniced my large toe and asked her if she could fix it.. she huffed and puffed and reprimanded me that the nails were not dry and I should not have been moving. Mind you.. I get pedicures every 2 weeks . .I think I know that!Read Less
Book an Appointment
Online booking unavailable
Please call
(413) 789-4319
295 Springfield Street
Agawam Massachusetts 1001
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
09:00AM-15:30PM
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CLAIM IT HERE
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Crystal's Nails

Agawam, Massachusetts
(10)
295 Springfield Street
Agawam Massachusetts 1001
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
09:00AM-15:30PM
LeeLee Sanchez
31 Mar 2018
REPORT
This place stuck! Never coming here again!
Caleb Williams
29 Oct 2017
REPORT
Family is satisfied with here, no complaints
James Elias
18 Aug 2017
REPORT
This place is by far one of the worst nail salons I have ever been to. I left with gel nail polish all around my fingernails and the man attempting to take off the nail polish started filing my finis... Read More
This place is by far one of the worst nail salons I have ever been to. I left with gel nail polish all around my fingernails and the man attempting to take off the nail polish started filing my finished nails. Need list to say I spent $30 and I can guarantee a five-year-old could've done a better job. Read Less
Peg Ahern
8 Aug 2016
REPORT
Tom and Jenny are like family. Once you go there they are always good to you and do a great job. Nails are always looking nice and stay nice. Its the place you can go to where everybody knows your nam... Read More
Tom and Jenny are like family. Once you go there they are always good to you and do a great job. Nails are always looking nice and stay nice. Its the place you can go to where everybody knows your name..Peggy Read Less
Jessica H.
15 Jul 2016
REPORT
I would love to give this establishment five stars, but alas it is what it is. I came here with a friend who has been here before and had great things to say. It is small but clean, the owners are hus... Read More
I would love to give this establishment five stars, but alas it is what it is. I came here with a friend who has been here before and had great things to say. It is small but clean, the owners are husband and wife, and they are very friendly and fun to talk to. I got a traditional manicure and spa pedicure. Lets start with the pedicure since that is the first service I had done, it was good and Tommy did a great job. They have massage chairs with a foot bath that bubbles and he made sure I was comfortable with the temperature of the water. Next the manicure, Jenny is very friendly but she didn't really take great care in shaping my nails and when she filed them and she didn't ask me what shape I would like them, then proceeded to file them so hard I didn't think I'd have any nail left. Maybe she should take a kick boxing class (they have a studio right next door) to get out her frustration. She shaped them to a point, which looked awful (and very unnatural) and filed off so much on the sides of my nails that they hurt.I had to cut them and re-file them when I got home. To say I am disappointed would be and understatement. I do understand they are nails and they will grow back, but it will take some time for them to grow out so I can reshape them (probably 2 months). I paid $35 (not including tip) for a traditional mani/spa pedi. My friend had a spa pedicure, gel manicure and her eyebrows waxed for $63 (not including tip). I would be willing to give them a second chance, but I would definitely be more vocal about how I would like my nails next time. Read Less
SHEREESE
12 Mar 2015
REPORT
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take t... Read More
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take the extra time to make sure your needs are met and that you're relaxed. They offer a great selection of polishes and services and are always polite and professional. They're fun to talk to and always remember their patrons, you can tell that they really care about their work and their business. I have gone here for every big event, including my wedding and wouldn't go anywhere else! Read Less
Shereese Rodgers
12 Mar 2015
REPORT
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take t... Read More
I love his place and have been going for years. It's been Tommy and Jenny for years (so I believe the other reviewer has the wrong establishment.) This husband and wife duo are spot on! Always take the extra time to make sure your needs are met and that you're relaxed. They offer a great selection of polishes and services and are always polite and professional. They're fun to talk to and always remember their patrons, you can tell that they really care about their work and their business. I have gone here for every big event, including my wedding and wouldn't go anywhere else! Read Less
Kellie L.
17 Dec 2014
REPORT
Love love love Tommy and Jenny!!! They make your experience fun and enjoyable. They have done my nails for probably 8 years. Now many of my siblings go there. Definitely stop in!!!
Beth S
30 May 2014
REPORT
The owners are always polite and friendly! You can make an appointment but they are also great at fitting you in if you walk in. They are quick but do it right and make sure you are happy!
Aidan Fitzgerald
12 Sep 2013
REPORT
Terrible. I asked for a quick pedicure due to the fact that I was on my lunch break.. They women were very rude. I was the only customer and they were working on each others feet (which apparently w... Read More
Terrible. I asked for a quick pedicure due to the fact that I was on my lunch break.. They women were very rude. I was the only customer and they were working on each others feet (which apparently was more important) I then accidently kniced my large toe and asked her if she could fix it.. she huffed and puffed and reprimanded me that the nails were not dry and I should not have been moving. Mind you.. I get pedicures every 2 weeks . .I think I know that!Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know