Freestyle Hair & Day Spa
Westminster, Maryland
Reviews
Bridget Buchman
3 Jun 2018
REPORT
Sharita was amazing. Friendly and very talented! I'm absolutely in love with my short hair style!! Not to mention their Sunday hours work perfect with my busy schedule.
Tressa Baschke
3 May 2018
REPORT
Jessi does a GREAT job on my hair. Won't go to anybody else. Thank you, Tressa
Sammy Sam
16 Apr 2018
REPORT
I do not personally choose the establishment for services, but my mother does. This past Saturday was the appointment from HELL. So here it goes- I wish I was lying!! 1030 appointment, lasting until 2...
I do not personally choose the establishment for services, but my mother does. This past Saturday was the appointment from HELL. So here it goes- I wish I was lying!! 1030 appointment, lasting until 2pm. naturally the hair stylist was late, as she is every time an appointment is scheduled with her. So she jumps right in, her only job was to do roots, on blonde hair, a simple 45 minute, in and out. Applies color, we notice it is a little dark, just let it go, the “35 minutes” go by ( no set timer, was actually 42 minutes, but who is counting) rinses out, takes client to chair- realizing she put a LEVEL 5 on roots instead of usual LEVEL 9, now I’m not a genius- but you and I both know this HUGE, UNACCPETABLE mistake was noticed while rinsing- stylist response was “ ill throw some highlights in” so after conversation she decides to “lighten” while applying lightener, the excuses from stylist are flowing, as she states “ I hate working for other people” “ tubes were put away wrong” “they just hired 2 assistants and I’ve been looking for a reason to complain about them” the stylist NEVER assumed responsibility, it was someone else’s fault. My main question is - doesn’t the tube say the level of color, YES. The answer is yes, the tube of color had a clear, defined number on it telling what it is. So after relightening, then putting highlights in, she tells client “ This is what I do, I can always fix it”.. so now we have an older woman walking around with roots that are 3 shades, zebra stripes on side, random red highlights on top, totally different bottom color, Also hair dye stains along front of hairline, around in entire face- so to which, we returned to salon, and receptionist- who does help using stain remover pads, states it may take a few washes to remove stain from hair line. Needless to say- client will not be returning. Highly disappointed. Stylist did attempt to make unacceptable mistake right, but the issue lies in no responsibility was taken, and this SHOULD NEVER HAPPEN. 100% inexcusable.
A Google User
31 Mar 2018
REPORT
Well, here's my experience. If I could give an in the negative star rating, I would. I was there for a perm and a trim. I've had perms with a cut for most of my life, and I don't know where this em...
Well, here's my experience. If I could give an in the negative star rating, I would. I was there for a perm and a trim. I've had perms with a cut for most of my life, and I don't know where this employee learned how to cut. I felt like she was guessing how to do it. What really upset me was a quick eyebrow wax. DO NOT get your brows waxed there. The woman who did mine cut my eyebrows down to a stub, tweezed, and waxed which caused major redness, burning, puffiness, and tonight they are still burning! No aloe there to ease the pain. Instead I had to see the manager for 3 items she smeared on them which all contained hydrocortisone cream. Then a wet papertowel. Makes you wonder why they have all that available. My money was refunded, but I'm still in pain and burning. NOT WORTH IT! Manager was nice and said it will grow back in a few days. It looks and feels horrible not to mention the large red burn between my eyes and on my forehead. I will never return!
Hunter Romanoff
31 Mar 2018
REPORT
Sarah T did an amazing job on my men's cut. I have a pompadour hairstyle and she does a good job blending the sides to the top. I also get my brows waxed with her and they come out great every time.
Jackie Hoenisch
7 Jan 2018
REPORT
Faith was fantastic for women's haircut. Very classy place with kind people. No awkward conversation. Fair pricing
Rose M.
4 Aug 2015
REPORT
I decided to go Freestyle because I was given a gift card from some friends at work. I had been here before on random occasions and I was never truly impressed, but it had been a while so I wanted to ...
I decided to go Freestyle because I was given a gift card from some friends at work. I had been here before on random occasions and I was never truly impressed, but it had been a while so I wanted to give it another chance and get my hair cut and colored. When I initially called to schedule my appointment, they asked me what rank of stylists I wanted to do my hair, and I had no idea what they were talking about. They explained that they have different levels of stylists which correlated to how much they charged. I can't recall the name of the lady that did my hair, but she was very friendly and had great customer service the entire time. I was even running 10 minutes late from traffic, and she was nothing but friendly from the minute I walked in the door. Unfortunately, I do not feel the cut and color was worth the cost(even though I had a gift card). I had my hair trimmed and some layers put in, but the haircut looks really choppy and isn't blended at all. I also got partial highlights put in, and I couldn't even tell that I had highlights once my hair was dried. I could still see my roots from before the cut and color. It has only been a few weeks since my haircut and I am going to schedule an appointment with my normal stylist to fix the cut and give me better highlights.I wish I would have used the gift card toward a massage service or waxing, and can honestly say I will never get my hair done here again.
Joan A.
17 Jun 2015
REPORT
Jessie is the BEST hairstylist I have ever had! I also love Freestyle and get a good feeling whenever I am there. I see the owners communicating with the staff in a positive way and the employees see...
Jessie is the BEST hairstylist I have ever had! I also love Freestyle and get a good feeling whenever I am there. I see the owners communicating with the staff in a positive way and the employees seem to feel respected by their boss. Great place and I recommend it to whoever I talk to:) Thanks!
Melissa B.
23 Mar 2015
REPORT
I made appointments for my hair and waxing services based on the recommendations of a friend. My hair styling was out but Anna Marie accommodated me and did a beautiful job with my hair and color. Hea...
I made appointments for my hair and waxing services based on the recommendations of a friend. My hair styling was out but Anna Marie accommodated me and did a beautiful job with my hair and color. Heather did an excellent job with my waxing and was very professional. I had great service and the prices were very reasonable. The facility was clean, relaxing and the staff were friendly. I will definitely be going back!
Flo T.
21 Dec 2014
REPORT
Husband and I booked a couples massage. When he made the appointment he was sure to ask if the $150 gift card that we had was still good. We knew it was a few years old. He was told that yes it was st...
Husband and I booked a couples massage. When he made the appointment he was sure to ask if the $150 gift card that we had was still good. We knew it was a few years old. He was told that yes it was still good but, expired at the end of the year. The receptionist even checked the numbers on the cards. I was hoping to make the massage after the holidays when we were less busy but went ahead anyway because we didn't want to loose $150. The massages were awesome, masseuses were very attentive. The problem began when we paid. We were told by the owner that the cards were from the old ownership and they were not excepting them. We told the owner that were told the gift card was still good. He said no and that was the end of that. Not even an "I'm sorry". I feel like we are victims of the ole bait and switch. He had the nerve to ask us if we wanted to buy another gift card.
ams115
16 Apr 2012
REPORT
Great spa and salon! Go there for all of my hair and body needs! I would recommend to anyone!
Kelly H.
27 Mar 2012
REPORT
After losing my stylist thru the sale of her business, I sadly went from stylist to stylist until one day a year ago walking into Freestyle, no appointment, for a "bang" trim. Since then I am a regula...
After losing my stylist thru the sale of her business, I sadly went from stylist to stylist until one day a year ago walking into Freestyle, no appointment, for a "bang" trim. Since then I am a regular... They keep me coming back!! Thx ladies!!
erin.w.
2 Jan 2012
REPORT
Nicki is a great stylist! I love the atmosphere, & service. Thanks to all, for a wonderful experiance.
Natalie A.
17 Oct 2010
REPORT
I really wanted to like this place. They got me in last minute, were very friendly, and it was a well-kept place. However, the prices were truly ridiculous. I was working in Westminster for a month an...
I really wanted to like this place. They got me in last minute, were very friendly, and it was a well-kept place. However, the prices were truly ridiculous. I was working in Westminster for a month and needed a pedicure, so I called them up. I get my spa pedicure in San Diego, where I'm from, for 22$. It was 45$ here at Freestyle. I could not believe it! It turned out to be quite average, unfortunately, and I'll need to redo it when I get home. Again, they were friendly and welcoming, but the prices are not competitive.
goldylockz71
2 May 2005
REPORT
Very BEST place in MD for any of your hair/nail/body needs!
Book an Appointment
Online booking unavailable
Please call
(410) 848-3358
Business Hours
Tuesday
Tue
12:00PM-19:00PM
Wednesday
Wed
12:00PM-19:00PM
Thursday
Thu
12:00PM-19:00PM
Friday
Fri
12:00PM-19:00PM
Saturday
Sat
11:00AM-19:00PM
Sunday
Sun
12:00PM-17:00PM
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Freestyle Hair & Day Spa
Westminster, Maryland
Business Hours
Tuesday
12:00PM-19:00PM
Wednesday
12:00PM-19:00PM
Thursday
12:00PM-19:00PM
Friday
12:00PM-19:00PM
Saturday
11:00AM-19:00PM
Sunday
12:00PM-17:00PM
Reviews
Bridget Buchman
3 Jun 2018
Sharita was amazing. Friendly and very talented! I'm absolutely in love with my short hair style!! Not to mention their Sunday hours work perfect with my busy schedule.
Tressa Baschke
3 May 2018
Jessi does a GREAT job on my hair. Won't go to anybody else. Thank you, Tressa
Sammy Sam
16 Apr 2018
I do not personally choose the establishment for services, but my mother does. This past Saturday was the appointment from HELL. So here it goes- I wish I was lying!! 1030 appointment, lasting until 2...
I do not personally choose the establishment for services, but my mother does. This past Saturday was the appointment from HELL. So here it goes- I wish I was lying!! 1030 appointment, lasting until 2pm. naturally the hair stylist was late, as she is every time an appointment is scheduled with her. So she jumps right in, her only job was to do roots, on blonde hair, a simple 45 minute, in and out. Applies color, we notice it is a little dark, just let it go, the “35 minutes” go by ( no set timer, was actually 42 minutes, but who is counting) rinses out, takes client to chair- realizing she put a LEVEL 5 on roots instead of usual LEVEL 9, now I’m not a genius- but you and I both know this HUGE, UNACCPETABLE mistake was noticed while rinsing- stylist response was “ ill throw some highlights in” so after conversation she decides to “lighten” while applying lightener, the excuses from stylist are flowing, as she states “ I hate working for other people” “ tubes were put away wrong” “they just hired 2 assistants and I’ve been looking for a reason to complain about them” the stylist NEVER assumed responsibility, it was someone else’s fault. My main question is - doesn’t the tube say the level of color, YES. The answer is yes, the tube of color had a clear, defined number on it telling what it is. So after relightening, then putting highlights in, she tells client “ This is what I do, I can always fix it”.. so now we have an older woman walking around with roots that are 3 shades, zebra stripes on side, random red highlights on top, totally different bottom color, Also hair dye stains along front of hairline, around in entire face- so to which, we returned to salon, and receptionist- who does help using stain remover pads, states it may take a few washes to remove stain from hair line. Needless to say- client will not be returning. Highly disappointed. Stylist did attempt to make unacceptable mistake right, but the issue lies in no responsibility was taken, and this SHOULD NEVER HAPPEN. 100% inexcusable.
A Google User
31 Mar 2018
Well, here's my experience. If I could give an in the negative star rating, I would. I was there for a perm and a trim. I've had perms with a cut for most of my life, and I don't know where this em...
Well, here's my experience. If I could give an in the negative star rating, I would. I was there for a perm and a trim. I've had perms with a cut for most of my life, and I don't know where this employee learned how to cut. I felt like she was guessing how to do it. What really upset me was a quick eyebrow wax. DO NOT get your brows waxed there. The woman who did mine cut my eyebrows down to a stub, tweezed, and waxed which caused major redness, burning, puffiness, and tonight they are still burning! No aloe there to ease the pain. Instead I had to see the manager for 3 items she smeared on them which all contained hydrocortisone cream. Then a wet papertowel. Makes you wonder why they have all that available. My money was refunded, but I'm still in pain and burning. NOT WORTH IT! Manager was nice and said it will grow back in a few days. It looks and feels horrible not to mention the large red burn between my eyes and on my forehead. I will never return!
Hunter Romanoff
31 Mar 2018
Sarah T did an amazing job on my men's cut. I have a pompadour hairstyle and she does a good job blending the sides to the top. I also get my brows waxed with her and they come out great every time.
Jackie Hoenisch
7 Jan 2018
Faith was fantastic for women's haircut. Very classy place with kind people. No awkward conversation. Fair pricing
Rose M.
4 Aug 2015
I decided to go Freestyle because I was given a gift card from some friends at work. I had been here before on random occasions and I was never truly impressed, but it had been a while so I wanted to ...
I decided to go Freestyle because I was given a gift card from some friends at work. I had been here before on random occasions and I was never truly impressed, but it had been a while so I wanted to give it another chance and get my hair cut and colored. When I initially called to schedule my appointment, they asked me what rank of stylists I wanted to do my hair, and I had no idea what they were talking about. They explained that they have different levels of stylists which correlated to how much they charged. I can't recall the name of the lady that did my hair, but she was very friendly and had great customer service the entire time. I was even running 10 minutes late from traffic, and she was nothing but friendly from the minute I walked in the door. Unfortunately, I do not feel the cut and color was worth the cost(even though I had a gift card). I had my hair trimmed and some layers put in, but the haircut looks really choppy and isn't blended at all. I also got partial highlights put in, and I couldn't even tell that I had highlights once my hair was dried. I could still see my roots from before the cut and color. It has only been a few weeks since my haircut and I am going to schedule an appointment with my normal stylist to fix the cut and give me better highlights.I wish I would have used the gift card toward a massage service or waxing, and can honestly say I will never get my hair done here again.
Joan A.
17 Jun 2015
Jessie is the BEST hairstylist I have ever had! I also love Freestyle and get a good feeling whenever I am there. I see the owners communicating with the staff in a positive way and the employees see...
Jessie is the BEST hairstylist I have ever had! I also love Freestyle and get a good feeling whenever I am there. I see the owners communicating with the staff in a positive way and the employees seem to feel respected by their boss. Great place and I recommend it to whoever I talk to:) Thanks!
Melissa B.
23 Mar 2015
I made appointments for my hair and waxing services based on the recommendations of a friend. My hair styling was out but Anna Marie accommodated me and did a beautiful job with my hair and color. Hea...
I made appointments for my hair and waxing services based on the recommendations of a friend. My hair styling was out but Anna Marie accommodated me and did a beautiful job with my hair and color. Heather did an excellent job with my waxing and was very professional. I had great service and the prices were very reasonable. The facility was clean, relaxing and the staff were friendly. I will definitely be going back!
Flo T.
21 Dec 2014
Husband and I booked a couples massage. When he made the appointment he was sure to ask if the $150 gift card that we had was still good. We knew it was a few years old. He was told that yes it was st...
Husband and I booked a couples massage. When he made the appointment he was sure to ask if the $150 gift card that we had was still good. We knew it was a few years old. He was told that yes it was still good but, expired at the end of the year. The receptionist even checked the numbers on the cards. I was hoping to make the massage after the holidays when we were less busy but went ahead anyway because we didn't want to loose $150. The massages were awesome, masseuses were very attentive. The problem began when we paid. We were told by the owner that the cards were from the old ownership and they were not excepting them. We told the owner that were told the gift card was still good. He said no and that was the end of that. Not even an "I'm sorry". I feel like we are victims of the ole bait and switch. He had the nerve to ask us if we wanted to buy another gift card.
ams115
16 Apr 2012
Great spa and salon! Go there for all of my hair and body needs! I would recommend to anyone!
Kelly H.
27 Mar 2012
After losing my stylist thru the sale of her business, I sadly went from stylist to stylist until one day a year ago walking into Freestyle, no appointment, for a "bang" trim. Since then I am a regula...
After losing my stylist thru the sale of her business, I sadly went from stylist to stylist until one day a year ago walking into Freestyle, no appointment, for a "bang" trim. Since then I am a regular... They keep me coming back!! Thx ladies!!
erin.w.
2 Jan 2012
Nicki is a great stylist! I love the atmosphere, & service. Thanks to all, for a wonderful experiance.
Natalie A.
17 Oct 2010
I really wanted to like this place. They got me in last minute, were very friendly, and it was a well-kept place. However, the prices were truly ridiculous. I was working in Westminster for a month an...
I really wanted to like this place. They got me in last minute, were very friendly, and it was a well-kept place. However, the prices were truly ridiculous. I was working in Westminster for a month and needed a pedicure, so I called them up. I get my spa pedicure in San Diego, where I'm from, for 22$. It was 45$ here at Freestyle. I could not believe it! It turned out to be quite average, unfortunately, and I'll need to redo it when I get home. Again, they were friendly and welcoming, but the prices are not competitive.
goldylockz71
2 May 2005
Very BEST place in MD for any of your hair/nail/body needs!
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know