I've been going here for some time and I have been settling for a mediocre job each and every time. I finally realized, location and convenience just isn't enough. I am not the type to write reviews,... Read More
I've been going here for some time and I have been settling for a mediocre job each and every time. I finally realized, location and convenience just isn't enough. I am not the type to write reviews, but here goes. First, they rush all manicures/pedicures. Polish is on the skin - I find myself always doing a clean up at home with my pedicure. Why! Second, if you have a favorite tech - they hate that and make you wait without notifying the tech. Dare ask how long until that person is available and you're told - you should go and ask. Really, now I'm a part -time employee confirming appointment availability! Third, they charged me $15 for an acrylic fill, $5 to cut (really shape), $15 for a coffin shape (what's that? - don't know - didn't ask for it.) I just wanted a little round on the side with a square edge, and $15 for gel polish. The last time, I got my nails done, the shapes were all different. Forget the coffin shape, they were more like round balloons, with little daggers for my index finger. When I finally speak up - I was told I had to wait another 45 minutes until someone was available again to fix. Unbelievable. Take my advice, try another place, you deserve to receive a great service; especially when you're paying and tipping well, which I always do. People have to live off a decent wage - firm believer in that, but I'll be darn if you are not going to give me what I want and pay for. No more. On to finding a new shop. Read Less