BAH!! :( First, it was my wrong for going in on a Friday, but it was early afternoon so I figured the rush wouldn't be bad. But I went in and asked and and they readily accepted me, saying that they h... Read More
BAH!! :( First, it was my wrong for going in on a Friday, but it was early afternoon so I figured the rush wouldn't be bad. But I went in and asked and and they readily accepted me, saying that they had time to do a Pedicure and a Soak Off Gel Manicure, and my eyebrows... PEDICURE: My pedicure with Trin was so relaxing, and calming, Trin was so gentle and my toes look great! She was so nice to help me out in picking the right shade of Blue! ..sadly Trin was pulled to her appointment and couldn't continue with my manicure.MANICURE: Tracy was rushing. RUSHED!!. It wasn't even a full manicure, no cuticle softener!! -- she used the antibacterial blue liquid soap soak with the nail tools soaking inside to wet the cuticle pusher, to push back my cuticles and didn't even clean up the sides of my nails, nor did she give me any lotion or do a hand massage. When doing the Gelish nail polish, she was rushing it on (and just a day later the tips are chipping! )TERRIBLE! Then, she said can't do my eyebrows, b/c customer was waiting..I felt was rude,after saying she would do it without problem. I do appreciate, their hospitality to there usual/regular customers, but as a new customer I felt I was rushed and pushed aside. I'm writing the owner to let her know, customer service needs help. Read Less