I see some of the reviews are kind of old because I experience the total opposite. Everyone is very professional, greet you when you come in the door and also when you're leaving. They do except walkins if they are able because they do book appointments regularly. I just make an appointment because it's easier for me and ensure I will be seen. Read Less

Been going here for close to twenty years! A place where everybody knows your name. Kind, courteous and honest. Prices are good, ambiance is nice. Highly recommend! Nga and her team get the job done with a smile! Read Less

Outstanding place.  I have been coming here for a  few years.  Always kind, always clean and very professional.  I have used many places and find them amazing, perfect, always to please.  I always make an appointment, never wait and Na does not fail to ask about the family and how I am doing.  You do not find this kind of service anywhere anymore. Read Less

This place is absolutely horrible and very unprofessional. Grabbing my hands ,yelling and getting frustrated with me because "she" was being rough with me so I asked her to ease up a little. Long story short I would NOT recommend this place and will not return. Read Less

By far the best nail shop in Pikesvilles. Ive been nail shop shopping for a while since moving here about a year and half ago.  A co worker recommend this location after I visited about 5/6 shops within the Pikesville/Owings mills area.  They have taken care of my nails and continue to. They do quality work that lasts, trust me.  However, it is essential to try and make an appt as they stick by a schedule majority.  They are always on time and prices are reasonable. Read Less

Horrible customer service! On their door they have a "walk ins welcome" sign but that can be further from the truth. I walked in at 3:30 today, the shop was empty. No customers at all. The employee never greeted me nor looked up from her smart phone to greet me. I tell her that I want my eyebrows done & a pedicure. Without even looking up at me she tells me that she is expecting 2 appointments & if I could come back later. I explained I could not & she said "sorry" & refused to take me. This entire conversation happened without the employee even looking at my face. I will never come back. What establishment refuses a customer when your shop is empty?!?! Read Less

Unprofessional. I was barely greeted when I entered. My nail tech was eating cookies while I soaked, and while she removed the gel polish. I don't understand why she couldn't either eat in the back, or wait until she finished my nails. The quality of the manicure was poor. My nails look like I could've done them myself. I witnessed to customers come in and immediately turned around, vowing to never return due to the poor greeting. Will never return! Read Less