18 Reviews

Salon H2O

Olney, Maryland
Reviews
Azmat
20 Jun 2018
REPORT
Hair stylist are nice and courteous, but the owner, Duke Lyon, has horrible customer service. It seems this business does not believe in receiving negative feedback. Both times I was there (first by... Read More
Hair stylist are nice and courteous, but the owner, Duke Lyon, has horrible customer service. It seems this business does not believe in receiving negative feedback. Both times I was there (first by myself and second time with family), they are always running behind schedule. They dont apologize if they are running late, but try to accommodate you with another stylist. My second time hair cut was pretty bad, and the stylist didn't seem to not know what she was doing. I sent a note to the owner/manager, Duke Lyon, complaining about the haircut (with a picture of the haircut), and he responded saying that "our salon is not the right fit for you. Please feel free to find another salon to meet your expectations." Bad experience and horrible customer service. A reputable company that is customer service oriented would request that the client come by and see what they can do to meet expectations - this is not the case with Salon H2O in Olney. Read Less
Kelly Pirc-Hoffman
15 Jun 2018
REPORT
Nice hair salon with friendly staff. The salon stations need to be cleaned better. From my chair they looked dirty and disorganized. Prices were good for hair dye, but paying $30 for a blow dry is rid... Read More
Nice hair salon with friendly staff. The salon stations need to be cleaned better. From my chair they looked dirty and disorganized. Prices were good for hair dye, but paying $30 for a blow dry is ridiculous. Read Less
jan suit
31 May 2018
REPORT
Wonderful salon! Leah does my hair and is an excellent stylist, very professional, very personable. I'm extremely happy with everyone and everything there!
Tammy Swann
28 Apr 2018
REPORT
Absolutely great salon. I've done everything from massage to manicure and never had a bad experience. Staff is awesome and highly qualified. Love it
Penny Keaney
21 Mar 2018
REPORT
Staff very friendly. Love their work
Karinne Courtney
16 Mar 2018
REPORT
For Nails ask for Nina! You will have the best looking nails in town! She is gentle and she is a perfectionist! She makes sure the manicure will last. Excellent hand massage to boot! Love you Nin... Read More
For Nails ask for Nina! You will have the best looking nails in town! She is gentle and she is a perfectionist! She makes sure the manicure will last. Excellent hand massage to boot! Love you Nina! Read Less
Barbara Jones
14 Mar 2018
REPORT
Nice salon. Free parking in front. Highly recommend Tina for nails!
Pink Peony
25 Jan 2018
REPORT
I have now received hair services from Duke twice and could not be happier. My hair cut was well executed and exactly what I wanted. My color is better than I hoped for. The salon is large, clean and ... Read More
I have now received hair services from Duke twice and could not be happier. My hair cut was well executed and exactly what I wanted. My color is better than I hoped for. The salon is large, clean and well-staffed. They offer a wide range of services, which I look forward to trying out. Read Less
Dana R.
6 Aug 2017
REPORT
The shop is very clean. They always ask about the service. I've been going for years. It is very convenient to my house. Good manicures, pedicures, and waxing. They are closed on Mondays and close ear... Read More
The shop is very clean. They always ask about the service. I've been going for years. It is very convenient to my house. Good manicures, pedicures, and waxing. They are closed on Mondays and close early on certain days of the weeks, which is annoying. You can book your appointments online, which has made it a lot easier. You can't go wrong! Read Less
Shirley Seo
2 Aug 2017
REPORT
I have never been to a salon where the pedi lasts 3+ weeks until I went here!!! No joke. Pedi lasts 3.5 weeks usually. Everywhere else I go, the pedi only lasts 2 weeks TOPS. Plus, all the nail techni... Read More
I have never been to a salon where the pedi lasts 3+ weeks until I went here!!! No joke. Pedi lasts 3.5 weeks usually. Everywhere else I go, the pedi only lasts 2 weeks TOPS. Plus, all the nail technicians are super-friendly and helpful, especially Nina! :) For reference, I have been coming here for almost 7 years.Read Less
diana marcela campaz
18 Jun 2017
REPORT
Good location, the people that work in this place are so amable. They have a good product for your hair, body and face.
Mike Beaver
13 May 2017
REPORT
They do hair well but do not go in to get your nails done go to a cheaper salon for that the gel nail paint they used only stayed for a few days before it started peeling and they refused to fix and t... Read More
They do hair well but do not go in to get your nails done go to a cheaper salon for that the gel nail paint they used only stayed for a few days before it started peeling and they refused to fix and told me to wash my hands less which is ridiculous considering the cheap places in the mall will take the time to fix it with no problem Read Less
Susan Holliday
6 Dec 2016
REPORT
I am very happy with the styling and color services I've received. The atmosphere is pleasant and relaxed. The staff are friendly.
Sherin G.
9 Sep 2016
REPORT
I have had nothing but positive experience and excellent service at this salon. Owners are very hands-on and even if there is a miscommunication or the most minor issue, they handle it immediately. I'... Read More
I have had nothing but positive experience and excellent service at this salon. Owners are very hands-on and even if there is a miscommunication or the most minor issue, they handle it immediately. I've been going there for years and now my daughter goes there as well. I see Angela and she is awesome! Read Less
Suzanne Flanders
1 Jul 2016
REPORT
Had the worst experience in my life. Went in for a manicure they bugged me over and over to get gels. I finally said yes. They bumped me around between 3 techs. Tried to use old thick nail polish on m... Read More
Had the worst experience in my life. Went in for a manicure they bugged me over and over to get gels. I finally said yes. They bumped me around between 3 techs. Tried to use old thick nail polish on me. When I pointed it out after three different try's with 3 colors they blamed me for not having enough time. Plus they went right ahead in put the old product back into there stock. Nails started falling off after two days. Called and tech said she would fix it no charge obviously. When I got there one of the managers yelled at me in front of everyone saying I was trying to get free service. The tech did not stand up for me and that it was a new problem. They always overbook, shuffle you around between techs because they are always running late and OVERBOOK!!! The techs are terrible, do not have enough experience and are always trying to bump you up to a more expensive job. I have heard from friends that they had similar experiences and would never go back. It blows my mind that they can have such a high rating. They must text them in themselvesβ‰οΈπŸ˜‘ PS I am a former owner of several salons for over 20 years. I am a professional make up artist, skin care specialist and nail technician. Have worked in front of the camera since the age of 13. I now work behind the camera with actors and movie studios. Believe me when I say skip this place. It's not worth your trouble. Plus they are snotty unprofessional people just looking to make a fast buck and could care less how you are being treated and this is mostly the management. They truly deserve 0 stars and they are so overpriced. πŸ˜«πŸ˜±πŸ’©!!!!! Read Less
Michael E.
6 Mar 2015
REPORT
If I had known how much of a horrible job this lady would have done I would've never entered the salon it was my first visit I had only heard good reviews and I was also in the area and my salon was a... Read More
If I had known how much of a horrible job this lady would have done I would've never entered the salon it was my first visit I had only heard good reviews and I was also in the area and my salon was actually close that day first of all this lady was extremely rude whenever we started a conversation she would just say "mhm yeah" very rudely I may add and she actually left the back of my head uneven it's already shorter then I had wanted it the sides are just straight blunt lines and my bangs are a mess I am so disappointed because I had heard good reviews apparently they have a bad egg and I hope that either they fix it or she learned how to properly cut hair Read Less
sylvester11
5 Mar 2010
REPORT
I absolutely loved my experience at Salon H20. The staff is very friendly and very knowledgeable. I was getting my color and highlights done somewhere else and decided to give Salon H20 a try. I wa... Read More
I absolutely loved my experience at Salon H20. The staff is very friendly and very knowledgeable. I was getting my color and highlights done somewhere else and decided to give Salon H20 a try. I was thrilled when the bill came and I saw that I was paying almost half of what I was used to paying! And my hair looks amazing. I highly recommend this salon to anyone.... Read Less
consumer1whocares
9 Jan 2010
REPORT
I had the worst experience ever at this salon last week. I told the "hair dresser" (more like "hair messer"!) that I wanted some subtle partial highlights and lowlights--nothing to... Read More
I had the worst experience ever at this salon last week. I told the "hair dresser" (more like "hair messer"!) that I wanted some subtle partial highlights and lowlights--nothing too far from my original color (dark brown). I told her that I wanted my highlights to grow out naturally, because I could not afford to keep coming in for touch-ups, so to please keep it subtle and don't bother covering up all the gray. I stressed that the color she should use should blend as smoothly as possible with the natural highlights in my hair. What she did was awful! I received wide streaks of bright blonde hair placed indiscriminately throughout the top of my head. It looks like a neon mohawk! When I confronted the manager, he said that is how they do color there! I have been getting highlights off and on for over 12 years, and I have never been treated so badly and rudely. I highly recommend you think twice before going there. I think when I saw the slovenly, tattooed girl who would be doing my hair, I should have turned the other way. Now I have to find another salon to fix this mess. I'm extremely upset. Don't let this happen to you! Tell your friends--this salon is a chop shop, and they'll disappoint you for sure. Read Less
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Book an Appointment
Online booking unavailable
Please call
(301) 774-7999
16826 Georgia Avenue
Olney Maryland 20832
Business Hours
Tuesday
Tue
09:00AM-17:00PM
Wednesday
Wed
09:00AM-17:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-17:00PM
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Salon H2O

Olney, Maryland
(18)
16826 Georgia Avenue
Olney Maryland 20832
Tuesday
09:00AM-17:00PM
Wednesday
09:00AM-17:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-17:00PM
Azmat
20 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Hair stylist are nice and courteous, but the owner, Duke Lyon, has horrible customer service. It seems this business does not believe in receiving negative feedback. Both times I was there (first by... Read More
Hair stylist are nice and courteous, but the owner, Duke Lyon, has horrible customer service. It seems this business does not believe in receiving negative feedback. Both times I was there (first by myself and second time with family), they are always running behind schedule. They dont apologize if they are running late, but try to accommodate you with another stylist. My second time hair cut was pretty bad, and the stylist didn't seem to not know what she was doing. I sent a note to the owner/manager, Duke Lyon, complaining about the haircut (with a picture of the haircut), and he responded saying that "our salon is not the right fit for you. Please feel free to find another salon to meet your expectations." Bad experience and horrible customer service. A reputable company that is customer service oriented would request that the client come by and see what they can do to meet expectations - this is not the case with Salon H2O in Olney. Read Less
Kelly Pirc-Hoffman
15 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Nice hair salon with friendly staff. The salon stations need to be cleaned better. From my chair they looked dirty and disorganized. Prices were good for hair dye, but paying $30 for a blow dry is rid... Read More
Nice hair salon with friendly staff. The salon stations need to be cleaned better. From my chair they looked dirty and disorganized. Prices were good for hair dye, but paying $30 for a blow dry is ridiculous. Read Less
jan suit
31 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Wonderful salon! Leah does my hair and is an excellent stylist, very professional, very personable. I'm extremely happy with everyone and everything there!
Tammy Swann
28 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Absolutely great salon. I've done everything from massage to manicure and never had a bad experience. Staff is awesome and highly qualified. Love it
Penny Keaney
21 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Staff very friendly. Love their work
Karinne Courtney
16 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
For Nails ask for Nina! You will have the best looking nails in town! She is gentle and she is a perfectionist! She makes sure the manicure will last. Excellent hand massage to boot! Love you Nin... Read More
For Nails ask for Nina! You will have the best looking nails in town! She is gentle and she is a perfectionist! She makes sure the manicure will last. Excellent hand massage to boot! Love you Nina! Read Less
Barbara Jones
14 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Nice salon. Free parking in front. Highly recommend Tina for nails!
Pink Peony
25 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I have now received hair services from Duke twice and could not be happier. My hair cut was well executed and exactly what I wanted. My color is better than I hoped for. The salon is large, clean and ... Read More
I have now received hair services from Duke twice and could not be happier. My hair cut was well executed and exactly what I wanted. My color is better than I hoped for. The salon is large, clean and well-staffed. They offer a wide range of services, which I look forward to trying out. Read Less
Dana R.
6 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The shop is very clean. They always ask about the service. I've been going for years. It is very convenient to my house. Good manicures, pedicures, and waxing. They are closed on Mondays and close ear... Read More
The shop is very clean. They always ask about the service. I've been going for years. It is very convenient to my house. Good manicures, pedicures, and waxing. They are closed on Mondays and close early on certain days of the weeks, which is annoying. You can book your appointments online, which has made it a lot easier. You can't go wrong! Read Less
Shirley Seo
2 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I have never been to a salon where the pedi lasts 3+ weeks until I went here!!! No joke. Pedi lasts 3.5 weeks usually. Everywhere else I go, the pedi only lasts 2 weeks TOPS. Plus, all the nail techni... Read More
I have never been to a salon where the pedi lasts 3+ weeks until I went here!!! No joke. Pedi lasts 3.5 weeks usually. Everywhere else I go, the pedi only lasts 2 weeks TOPS. Plus, all the nail technicians are super-friendly and helpful, especially Nina! :) For reference, I have been coming here for almost 7 years.Read Less
diana marcela campaz
18 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Good location, the people that work in this place are so amable. They have a good product for your hair, body and face.
Mike Beaver
13 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
They do hair well but do not go in to get your nails done go to a cheaper salon for that the gel nail paint they used only stayed for a few days before it started peeling and they refused to fix and t... Read More
They do hair well but do not go in to get your nails done go to a cheaper salon for that the gel nail paint they used only stayed for a few days before it started peeling and they refused to fix and told me to wash my hands less which is ridiculous considering the cheap places in the mall will take the time to fix it with no problem Read Less
Susan Holliday
6 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I am very happy with the styling and color services I've received. The atmosphere is pleasant and relaxed. The staff are friendly.
Sherin G.
9 Sep 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I have had nothing but positive experience and excellent service at this salon. Owners are very hands-on and even if there is a miscommunication or the most minor issue, they handle it immediately. I'... Read More
I have had nothing but positive experience and excellent service at this salon. Owners are very hands-on and even if there is a miscommunication or the most minor issue, they handle it immediately. I've been going there for years and now my daughter goes there as well. I see Angela and she is awesome! Read Less
Suzanne Flanders
1 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Had the worst experience in my life. Went in for a manicure they bugged me over and over to get gels. I finally said yes. They bumped me around between 3 techs. Tried to use old thick nail polish on m... Read More
Had the worst experience in my life. Went in for a manicure they bugged me over and over to get gels. I finally said yes. They bumped me around between 3 techs. Tried to use old thick nail polish on me. When I pointed it out after three different try's with 3 colors they blamed me for not having enough time. Plus they went right ahead in put the old product back into there stock. Nails started falling off after two days. Called and tech said she would fix it no charge obviously. When I got there one of the managers yelled at me in front of everyone saying I was trying to get free service. The tech did not stand up for me and that it was a new problem. They always overbook, shuffle you around between techs because they are always running late and OVERBOOK!!! The techs are terrible, do not have enough experience and are always trying to bump you up to a more expensive job. I have heard from friends that they had similar experiences and would never go back. It blows my mind that they can have such a high rating. They must text them in themselvesβ‰οΈπŸ˜‘ PS I am a former owner of several salons for over 20 years. I am a professional make up artist, skin care specialist and nail technician. Have worked in front of the camera since the age of 13. I now work behind the camera with actors and movie studios. Believe me when I say skip this place. It's not worth your trouble. Plus they are snotty unprofessional people just looking to make a fast buck and could care less how you are being treated and this is mostly the management. They truly deserve 0 stars and they are so overpriced. πŸ˜«πŸ˜±πŸ’©!!!!! Read Less
Michael E.
6 Mar 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
If I had known how much of a horrible job this lady would have done I would've never entered the salon it was my first visit I had only heard good reviews and I was also in the area and my salon was a... Read More
If I had known how much of a horrible job this lady would have done I would've never entered the salon it was my first visit I had only heard good reviews and I was also in the area and my salon was actually close that day first of all this lady was extremely rude whenever we started a conversation she would just say "mhm yeah" very rudely I may add and she actually left the back of my head uneven it's already shorter then I had wanted it the sides are just straight blunt lines and my bangs are a mess I am so disappointed because I had heard good reviews apparently they have a bad egg and I hope that either they fix it or she learned how to properly cut hair Read Less
sylvester11
5 Mar 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
I absolutely loved my experience at Salon H20. The staff is very friendly and very knowledgeable. I was getting my color and highlights done somewhere else and decided to give Salon H20 a try. I wa... Read More
I absolutely loved my experience at Salon H20. The staff is very friendly and very knowledgeable. I was getting my color and highlights done somewhere else and decided to give Salon H20 a try. I was thrilled when the bill came and I saw that I was paying almost half of what I was used to paying! And my hair looks amazing. I highly recommend this salon to anyone.... Read Less
consumer1whocares
9 Jan 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
I had the worst experience ever at this salon last week. I told the "hair dresser" (more like "hair messer"!) that I wanted some subtle partial highlights and lowlights--nothing to... Read More
I had the worst experience ever at this salon last week. I told the "hair dresser" (more like "hair messer"!) that I wanted some subtle partial highlights and lowlights--nothing too far from my original color (dark brown). I told her that I wanted my highlights to grow out naturally, because I could not afford to keep coming in for touch-ups, so to please keep it subtle and don't bother covering up all the gray. I stressed that the color she should use should blend as smoothly as possible with the natural highlights in my hair. What she did was awful! I received wide streaks of bright blonde hair placed indiscriminately throughout the top of my head. It looks like a neon mohawk! When I confronted the manager, he said that is how they do color there! I have been getting highlights off and on for over 12 years, and I have never been treated so badly and rudely. I highly recommend you think twice before going there. I think when I saw the slovenly, tattooed girl who would be doing my hair, I should have turned the other way. Now I have to find another salon to fix this mess. I'm extremely upset. Don't let this happen to you! Tell your friends--this salon is a chop shop, and they'll disappoint you for sure. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know