Very nice establishment, a little pricey but they do a fantastic job
Brittany Washington
27 May 2018
REPORT
Overpriced and they give different prices on different days and for different people! Its nuts! Since when does it cost $100 an hr for nails? That's essentially what we pay when they charge $50 for 30... Read More
Overpriced and they give different prices on different days and for different people! Its nuts! Since when does it cost $100 an hr for nails? That's essentially what we pay when they charge $50 for 30 mins of work. Read Less
M B
21 May 2018
REPORT
Horrible customer service. She originally charged me $3 to redo a nail (acrylic) which is normal. When she redid my nail she left it as short as my real nail. I have medium/ short acrylic nails. I ask... Read More
Horrible customer service. She originally charged me $3 to redo a nail (acrylic) which is normal. When she redid my nail she left it as short as my real nail. I have medium/ short acrylic nails. I asked her to make my nails match and she charged an extra $2. Now does that makes sense? This salon is money hungry with bad customer service. Read Less
Sylvia Lane
3 Feb 2018
REPORT
I am a long time customer of Angel Nails in Mitchellville...more than 5 years. And despite my patronage, was treated very disrespectfully by Lisa, a nail technician at the salon. Angel Nails needs a ... Read More
I am a long time customer of Angel Nails in Mitchellville...more than 5 years. And despite my patronage, was treated very disrespectfully by Lisa, a nail technician at the salon. Angel Nails needs a customer service policy for sure so staff and customers arei clear about how service issues are handled.
While their work is generally good the salon clearly DOES NOT have customer service protocols in place. Though a small establishment, they should be consistent and fair in this area. When I asked for a repolish because of chipping Lisa became visibly upset. It was a simple request but one that caused her to display agitatation and aggression in responding. It was as though I had no right to question her work...baffling to say the least.
Ihave since chosen another salon. However, this kind of poor service should not be accepted from businesses in our community. I've also made a formal complaint with DLLR to ensure the owner at least knows that customers have a voice...especially when spending our hard earned cash!!! Read Less
Chinwe Luvin
1 Feb 2018
REPORT
I went on Friday evening. There wasn't anyone in there. The vibe when you first walk in isn't very welcoming. I got a pedicure and a manicure. Both were very good, especially the pedicure. I was with ... Read More
I went on Friday evening. There wasn't anyone in there. The vibe when you first walk in isn't very welcoming. I got a pedicure and a manicure. Both were very good, especially the pedicure. I was with Mr. Lee. However, the person that did my friend's feet gave her the option to do something in addition to the pedicure and when she asked how much, it sounded like he said a dollar. Only for her to realize (when she was paying) that he actually said eight dollars. If she had known, she probably would have said no. They are decent so maybe I will give them another try eventually. Read Less
Melissa Mobley
9 Jan 2018
REPORT
They are all friendly but Van or Lucy are the only ones I go to for services. Very good and professional.
Destiny N
8 Jan 2018
REPORT
Lol i only had 40 on me to get my nails done.. and somehow they made me pay 50. My gel full set was cute but my nail broke in a couple days π
Shandy Clifton
5 Jan 2018
REPORT
It was my first time going there. They were very good and I went with my eight year old daughter and they were very nice to her. The pricing was not bad at all I just got my nails painted.
Katlyn Rundle
2 Jan 2018
REPORT
I got a no chip gel fill, itβs not even been a week and my nails are chipped and the gel overlay is breaking off. Will not go again!
Hannah King
28 Dec 2017
REPORT
rushed. $30 pedicure that took 10 minutes w regular polish, lady who painted my French was horrible.. super disappointing...
Christine Ooyen
21 Dec 2017
REPORT
Thank you for beautiful holiday nails! Great convo with decent prices I totally recommend them!
Amberley Johnsen
13 Dec 2017
REPORT
I went here for a fill and it is fantastic! I wasn't really happy with the full set I had from somewhere else and she also wasn't happy with it. She was more than happy to fix their job and even gave ... Read More
I went here for a fill and it is fantastic! I wasn't really happy with the full set I had from somewhere else and she also wasn't happy with it. She was more than happy to fix their job and even gave me a new nail where the previous one had popped off. Great service and beautiful nails!! Thank you!! I will be back! Read Less
Des B.
4 Nov 2017
REPORT
Nice and friendly staff. I wouldn't go out of my way to come here. But it's around the corner from my house so whenever I'm bored and want my feet done, I come here. They always remember what I want (... Read More
Nice and friendly staff. I wouldn't go out of my way to come here. But it's around the corner from my house so whenever I'm bored and want my feet done, I come here. They always remember what I want ( I get my eyebrows done as well) and they go out of their way to smile at me, and ask how I'm doing. My eyebrows and nails always look good, and if I accidentally mess up the paint they fix it for me. Read Less
Sarah Bueno
19 Oct 2017
REPORT
Kim is amazing!!!!! Most def recommend this place!!!!
Ebony B.
2 Aug 2017
REPORT
Needed something quick and cheap and it was neither. Pricey for the quality. They use tools to remove gel polish. I was in a rush and annoyed so I didn't argue. I couldn't relax because of all the gna... Read More
Needed something quick and cheap and it was neither. Pricey for the quality. They use tools to remove gel polish. I was in a rush and annoyed so I didn't argue. I couldn't relax because of all the gnats and flies. So why the 3 star and not 1?? Glad you asked...I ended up really liking my nails. The tech had horrible people skills but his technique resulted in a nice outcome. Gel polish and pedicure with callous removal was $69. Read Less
Honest O.
29 Jul 2017
REPORT
The worst pedicure experience, ever! The technician was offended after I asked her not to use the electric file on me. She used the clippers on the SKIN IN BETWEEN my toes. When I asked her why she di... Read More
The worst pedicure experience, ever! The technician was offended after I asked her not to use the electric file on me. She used the clippers on the SKIN IN BETWEEN my toes. When I asked her why she did that, she shrugged. I wanted to end the session and asked how much was owed. She said, "$26!" and refused to give me a fresh towel to dry to feet. I believe her name is "Lisa".Save yourself the nightmare and go to Woodmore Towne Center or Lake Arbor Shopping Center, which are both less than 5 minutes away. Read Less
Jessica Rainosek
22 Jul 2017
REPORT
Katrina did a color change and I only had about 45 minutes until I had to leave to go get ready for a wedding. She did an AMAZING job! She took her time and made sure everything was even. Thanks Katri... Read More
Katrina did a color change and I only had about 45 minutes until I had to leave to go get ready for a wedding. She did an AMAZING job! She took her time and made sure everything was even. Thanks Katrina!! Read Less
Brittany H.
15 Jul 2017
REPORT
Van is amazing! She is such a sweetheart, very pleasant. She did my gel mani & pedi flawlessly! I'll definitely be back to see her again.
Kamesha Williams
9 Jul 2017
REPORT
Love this place!!! I've been going to this salon since it opened. Never had a disappointing experience. Kimi slays my nails and eyebrows (I can't live without her lol). Everyone their is super cool an... Read More
Love this place!!! I've been going to this salon since it opened. Never had a disappointing experience. Kimi slays my nails and eyebrows (I can't live without her lol). Everyone their is super cool and professional! Read Less
Bri R.
5 Jul 2017
REPORT
I came here because it is very close to my job. Male nail tech was etremely rude and even went on to tell me he "doesn't have time for this" when I did not like the polish color on my nails. Terrible ... Read More
I came here because it is very close to my job. Male nail tech was etremely rude and even went on to tell me he "doesn't have time for this" when I did not like the polish color on my nails. Terrible service, mediocore nail skills and needs to rennovated terribly. Please save your money and time. I came in to the nail salon at 4:30pm for a fill in and pedicure and did not leave until 6:40pm. However, my pedicure tech was awesome. But unfortunately the nail tech ruined the whole experience for me. Read Less
Jai Huggins
20 Jun 2017
REPORT
Vicki Beale
14 Jun 2017
REPORT
I love for Van to do my feet , she is awesome...
Great job Van...
Wendy Brown
11 Apr 2017
REPORT
Not impressed. I asked for gel polish. Tech tried to get me to get a complete manicure even though I said I didn't have time. Then I was told I need my eye brows done. I refused but was badgered. I do... Read More
Not impressed. I asked for gel polish. Tech tried to get me to get a complete manicure even though I said I didn't have time. Then I was told I need my eye brows done. I refused but was badgered. I don't get my eyebrows done. No thank you. I as given a polish. I refused and asked for silver glitter. This was too much of a headache. First time will be my last time.Read Less
Kristine Marie
13 Nov 2016
REPORT
So my mom made herself and me an appointment to get our nails done today (Sunday) at 11:30. We made the appointments because they told us that we would get 10% off if we did. So we get to the salon at... Read More
So my mom made herself and me an appointment to get our nails done today (Sunday) at 11:30. We made the appointments because they told us that we would get 10% off if we did. So we get to the salon at just after 11 (The time they are supposed to open on sundays) and no one is there and the doors are locked. We wait outside thinking maybe they're there and are just taking a little longer to open this morning. we wait until about 11:20 and try to call, still no one is there. it... comes to be 10-15 minutes after our scheduled appointment time and a half hour after they were supposed to open and there is again no one inside, no one answering the phone, and doors are still closed. No one ever called us to cancel our appointment or call us apologizing for missing our appointment. I figured at least they'd call to ask if we missed our appointment or were planning on coming in today. No communication from them. we went somewhere else to get our nails done. my mom even tried to call around 4 and still no answer. I suggested this place to my mom because of all the good reviews, but this was a joke. How do they just decide not to open? Hopefully she will get a call at some point to explain why they didn't open their salon/ didn't fulfill the appointment time. Afficher la suite Read Less
Tara Cosgrove
2 Oct 2016
REPORT
This is the best nail salon in Rockford. They make an effort to learn your name. The employees are friendly and make conversion with you. They pay attention to detail and the shop is very clean. My ge... Read More
This is the best nail salon in Rockford. They make an effort to learn your name. The employees are friendly and make conversion with you. They pay attention to detail and the shop is very clean. My gel polish chipped after 3 days and Leo redid all my nails for free. They have punch card for 25% off and call ahead for an appointment and you get 10% off. Read Less
Melissa J.
19 Sep 2016
REPORT
Came here because my nail tech was off for the day and I needed my nails done badly. My pedicure was great! She was very detailed and took her time. I loved that I didn't feel rushed. My nails were do... Read More
Came here because my nail tech was off for the day and I needed my nails done badly. My pedicure was great! She was very detailed and took her time. I loved that I didn't feel rushed. My nails were done by another woman. She was so sweet but her technique was just okay. She didn't polish my nails to the nail bed so after a week I needed my nails redone. Also she didn't shape them correctly. The reasons for the 2 stars is because the older gentleman who works there kept picking his nose (multiple times) without washing his hands. Clearly he was having some sinus issues because he eventually grabbed a tissue and blew his nose about 3 times whiteout washing his hands. I watched someone come in for a pedicure and he went straight and did their nails. So the hygiene from him was POOR. But the ladies where really sweet. Read Less
Delia H.
30 Nov 2015
REPORT
Why tell me you CAN do a design bring in with a photo but only on the Big toe because the other toe nails are to short "understandable" then proceed to not even do the toes that you said you could and... Read More
Why tell me you CAN do a design bring in with a photo but only on the Big toe because the other toe nails are to short "understandable" then proceed to not even do the toes that you said you could and then minutes later flip after I sternly suggest that you try...and you do it. WHAT the H*':;+%$ ?? OH THEN as it happens you had an appointment that was soon to show up..so that also explains my shoddy pedicure too.. Could not wait to leave "and never return" totally horrible experience went to Raven Nails in Kettering to get my manicure. Read Less
L R.
23 Oct 2015
REPORT
This place doesn't even deserve one star. It's dirty!! I went in to get a manicure and the bowl the guy was planning to soak my hand in was filthy. I asked him, why do you want me to put my hand in th... Read More
This place doesn't even deserve one star. It's dirty!! I went in to get a manicure and the bowl the guy was planning to soak my hand in was filthy. I asked him, why do you want me to put my hand in that nasty bowl. It was disgusting. He looked at me as if I were crazy! Β If you want your hands- don't do it!! Β It's against the law for these nail shops to be operating like this. This shop is not clean!! Read Less
Dana Perez
19 Oct 2015
REPORT
Jasmine W.
1 Jul 2015
REPORT
I'm here now and I loved my pedicure. The water and towel were too hot so they cooled it off for me. They're very smiley too. Manicure time :)
Neisa M.
1 Jun 2015
REPORT
Soooo...the main lady, was rude. I'm visiting from out of state and I just wanted one nail fixed. She told me I needed a new set, I told her let's see how you fix this one nail first. Based on the one... Read More
Soooo...the main lady, was rude. I'm visiting from out of state and I just wanted one nail fixed. She told me I needed a new set, I told her let's see how you fix this one nail first. Based on the one nail, I was not happy. I have coffin shaped nails, this newly fixed nail looks nothing like it should. For one its crooked, for two they didn't have my correct gel color which is fine I took the next best, she then went on to tell me that there was a minimum on the credit card AFTER the guy finished my nail. Very irritating. But I told her I don't keep cash and she went ahead and slid the card. The guy was nice but his nail skills aren't up to par. I don't live here in Maryland, but if I did, I would never come back...EVER! Read Less
Lori L.
31 Dec 2014
REPORT
If I could give this place ZERO stars I would. It is not clean, the service was horrible and there is no sign posted about a credit card minimum. do yourself a favor and find another nail salon.
Alyssa P.
13 Jun 2014
REPORT
Nothing to complain about.Nothing fancy.Staff was neither friendly or unfriendly.Basically they did your nails... you paid and left.They used a cheese shredder to get off all the junk on ur feet. Weir... Read More
Nothing to complain about.Nothing fancy.Staff was neither friendly or unfriendly.Basically they did your nails... you paid and left.They used a cheese shredder to get off all the junk on ur feet. Weird.A little higher priced for the venue.I wouldn't go out my way to come here but won't go out my way to avoid it. Read Less
Anastasia C.
4 Jun 2014
REPORT
Visit Lucy! She does great nails and brows!
Torrita Brooks
10 Apr 2014
REPORT
I HIGHLY recommend that you ask for Lucy when you need your nails done. I have NEVER had a problem or bad vibe from her. She is kind and professional. One of the males working there (I didnt get his n... Read More
I HIGHLY recommend that you ask for Lucy when you need your nails done. I have NEVER had a problem or bad vibe from her. She is kind and professional. One of the males working there (I didnt get his name) was too rough on my nails and left my acrylics uneven and sharp. He tried to force me to get a gel-set although I didn't want it. (I'm an ACRYLIC-SET woman) I had to tell him repeatedly that that is not my request and he had an attitude. When i arrived home I fixed my own nails and he will NEVER AGAIN touch my nails EVER!!!!!
Other than him, everyone is very nice. Lucy is my personal FAVORITE and she has NEVER failed my gorgeous nails.
If not for Mr. Attitude I would give a higher rating.
ASK FOR LUCY!!!!!!!!!!!! Read Less
Amanda W.
15 Sep 2013
REPORT
Awesome service from Lucy. I'm particular about my nails and she got it just right. Β The atmosphere isn't amazing but the service made up for it.
Norma R.
6 Jan 2013
REPORT
I LOVE coming here! I've received much better customer service here compared to Largo Nails! It cost a little more, but its worth it!
Very nice establishment, a little pricey but they do a fantastic job
Brittany Washington
27 May 2018
REPORT
βββββ
REPORT
Overpriced and they give different prices on different days and for different people! Its nuts! Since when does it cost $100 an hr for nails? That's essentially what we pay when they charge $50 for 30... Read More
Overpriced and they give different prices on different days and for different people! Its nuts! Since when does it cost $100 an hr for nails? That's essentially what we pay when they charge $50 for 30 mins of work. Read Less
M B
21 May 2018
REPORT
βββββ
REPORT
Horrible customer service. She originally charged me $3 to redo a nail (acrylic) which is normal. When she redid my nail she left it as short as my real nail. I have medium/ short acrylic nails. I ask... Read More
Horrible customer service. She originally charged me $3 to redo a nail (acrylic) which is normal. When she redid my nail she left it as short as my real nail. I have medium/ short acrylic nails. I asked her to make my nails match and she charged an extra $2. Now does that makes sense? This salon is money hungry with bad customer service. Read Less
Sylvia Lane
3 Feb 2018
REPORT
βββββ
REPORT
I am a long time customer of Angel Nails in Mitchellville...more than 5 years. And despite my patronage, was treated very disrespectfully by Lisa, a nail technician at the salon. Angel Nails needs a ... Read More
I am a long time customer of Angel Nails in Mitchellville...more than 5 years. And despite my patronage, was treated very disrespectfully by Lisa, a nail technician at the salon. Angel Nails needs a customer service policy for sure so staff and customers arei clear about how service issues are handled.
While their work is generally good the salon clearly DOES NOT have customer service protocols in place. Though a small establishment, they should be consistent and fair in this area. When I asked for a repolish because of chipping Lisa became visibly upset. It was a simple request but one that caused her to display agitatation and aggression in responding. It was as though I had no right to question her work...baffling to say the least.
Ihave since chosen another salon. However, this kind of poor service should not be accepted from businesses in our community. I've also made a formal complaint with DLLR to ensure the owner at least knows that customers have a voice...especially when spending our hard earned cash!!! Read Less
Chinwe Luvin
1 Feb 2018
REPORT
βββββ
REPORT
I went on Friday evening. There wasn't anyone in there. The vibe when you first walk in isn't very welcoming. I got a pedicure and a manicure. Both were very good, especially the pedicure. I was with ... Read More
I went on Friday evening. There wasn't anyone in there. The vibe when you first walk in isn't very welcoming. I got a pedicure and a manicure. Both were very good, especially the pedicure. I was with Mr. Lee. However, the person that did my friend's feet gave her the option to do something in addition to the pedicure and when she asked how much, it sounded like he said a dollar. Only for her to realize (when she was paying) that he actually said eight dollars. If she had known, she probably would have said no. They are decent so maybe I will give them another try eventually. Read Less
Melissa Mobley
9 Jan 2018
REPORT
βββββ
REPORT
They are all friendly but Van or Lucy are the only ones I go to for services. Very good and professional.
Destiny N
8 Jan 2018
REPORT
βββββ
REPORT
Lol i only had 40 on me to get my nails done.. and somehow they made me pay 50. My gel full set was cute but my nail broke in a couple days π
Shandy Clifton
5 Jan 2018
REPORT
βββββ
REPORT
It was my first time going there. They were very good and I went with my eight year old daughter and they were very nice to her. The pricing was not bad at all I just got my nails painted.
Katlyn Rundle
2 Jan 2018
REPORT
βββββ
REPORT
I got a no chip gel fill, itβs not even been a week and my nails are chipped and the gel overlay is breaking off. Will not go again!
Hannah King
28 Dec 2017
REPORT
βββββ
REPORT
rushed. $30 pedicure that took 10 minutes w regular polish, lady who painted my French was horrible.. super disappointing...
Christine Ooyen
21 Dec 2017
REPORT
βββββ
REPORT
Thank you for beautiful holiday nails! Great convo with decent prices I totally recommend them!
Amberley Johnsen
13 Dec 2017
REPORT
βββββ
REPORT
I went here for a fill and it is fantastic! I wasn't really happy with the full set I had from somewhere else and she also wasn't happy with it. She was more than happy to fix their job and even gave ... Read More
I went here for a fill and it is fantastic! I wasn't really happy with the full set I had from somewhere else and she also wasn't happy with it. She was more than happy to fix their job and even gave me a new nail where the previous one had popped off. Great service and beautiful nails!! Thank you!! I will be back! Read Less
Des B.
4 Nov 2017
REPORT
βββββ
REPORT
Nice and friendly staff. I wouldn't go out of my way to come here. But it's around the corner from my house so whenever I'm bored and want my feet done, I come here. They always remember what I want (... Read More
Nice and friendly staff. I wouldn't go out of my way to come here. But it's around the corner from my house so whenever I'm bored and want my feet done, I come here. They always remember what I want ( I get my eyebrows done as well) and they go out of their way to smile at me, and ask how I'm doing. My eyebrows and nails always look good, and if I accidentally mess up the paint they fix it for me. Read Less
Sarah Bueno
19 Oct 2017
REPORT
βββββ
REPORT
Kim is amazing!!!!! Most def recommend this place!!!!
Ebony B.
2 Aug 2017
REPORT
βββββ
REPORT
Needed something quick and cheap and it was neither. Pricey for the quality. They use tools to remove gel polish. I was in a rush and annoyed so I didn't argue. I couldn't relax because of all the gna... Read More
Needed something quick and cheap and it was neither. Pricey for the quality. They use tools to remove gel polish. I was in a rush and annoyed so I didn't argue. I couldn't relax because of all the gnats and flies. So why the 3 star and not 1?? Glad you asked...I ended up really liking my nails. The tech had horrible people skills but his technique resulted in a nice outcome. Gel polish and pedicure with callous removal was $69. Read Less
Honest O.
29 Jul 2017
REPORT
βββββ
REPORT
The worst pedicure experience, ever! The technician was offended after I asked her not to use the electric file on me. She used the clippers on the SKIN IN BETWEEN my toes. When I asked her why she di... Read More
The worst pedicure experience, ever! The technician was offended after I asked her not to use the electric file on me. She used the clippers on the SKIN IN BETWEEN my toes. When I asked her why she did that, she shrugged. I wanted to end the session and asked how much was owed. She said, "$26!" and refused to give me a fresh towel to dry to feet. I believe her name is "Lisa".Save yourself the nightmare and go to Woodmore Towne Center or Lake Arbor Shopping Center, which are both less than 5 minutes away. Read Less
Jessica Rainosek
22 Jul 2017
REPORT
βββββ
REPORT
Katrina did a color change and I only had about 45 minutes until I had to leave to go get ready for a wedding. She did an AMAZING job! She took her time and made sure everything was even. Thanks Katri... Read More
Katrina did a color change and I only had about 45 minutes until I had to leave to go get ready for a wedding. She did an AMAZING job! She took her time and made sure everything was even. Thanks Katrina!! Read Less
Brittany H.
15 Jul 2017
REPORT
βββββ
REPORT
Van is amazing! She is such a sweetheart, very pleasant. She did my gel mani & pedi flawlessly! I'll definitely be back to see her again.
Kamesha Williams
9 Jul 2017
REPORT
βββββ
REPORT
Love this place!!! I've been going to this salon since it opened. Never had a disappointing experience. Kimi slays my nails and eyebrows (I can't live without her lol). Everyone their is super cool an... Read More
Love this place!!! I've been going to this salon since it opened. Never had a disappointing experience. Kimi slays my nails and eyebrows (I can't live without her lol). Everyone their is super cool and professional! Read Less
Bri R.
5 Jul 2017
REPORT
βββββ
REPORT
I came here because it is very close to my job. Male nail tech was etremely rude and even went on to tell me he "doesn't have time for this" when I did not like the polish color on my nails. Terrible ... Read More
I came here because it is very close to my job. Male nail tech was etremely rude and even went on to tell me he "doesn't have time for this" when I did not like the polish color on my nails. Terrible service, mediocore nail skills and needs to rennovated terribly. Please save your money and time. I came in to the nail salon at 4:30pm for a fill in and pedicure and did not leave until 6:40pm. However, my pedicure tech was awesome. But unfortunately the nail tech ruined the whole experience for me. Read Less
Jai Huggins
20 Jun 2017
REPORT
βββββ
REPORT
Vicki Beale
14 Jun 2017
REPORT
βββββ
REPORT
I love for Van to do my feet , she is awesome...
Great job Van...
Wendy Brown
11 Apr 2017
REPORT
βββββ
REPORT
Not impressed. I asked for gel polish. Tech tried to get me to get a complete manicure even though I said I didn't have time. Then I was told I need my eye brows done. I refused but was badgered. I do... Read More
Not impressed. I asked for gel polish. Tech tried to get me to get a complete manicure even though I said I didn't have time. Then I was told I need my eye brows done. I refused but was badgered. I don't get my eyebrows done. No thank you. I as given a polish. I refused and asked for silver glitter. This was too much of a headache. First time will be my last time.Read Less
Kristine Marie
13 Nov 2016
REPORT
βββββ
REPORT
So my mom made herself and me an appointment to get our nails done today (Sunday) at 11:30. We made the appointments because they told us that we would get 10% off if we did. So we get to the salon at... Read More
So my mom made herself and me an appointment to get our nails done today (Sunday) at 11:30. We made the appointments because they told us that we would get 10% off if we did. So we get to the salon at just after 11 (The time they are supposed to open on sundays) and no one is there and the doors are locked. We wait outside thinking maybe they're there and are just taking a little longer to open this morning. we wait until about 11:20 and try to call, still no one is there. it... comes to be 10-15 minutes after our scheduled appointment time and a half hour after they were supposed to open and there is again no one inside, no one answering the phone, and doors are still closed. No one ever called us to cancel our appointment or call us apologizing for missing our appointment. I figured at least they'd call to ask if we missed our appointment or were planning on coming in today. No communication from them. we went somewhere else to get our nails done. my mom even tried to call around 4 and still no answer. I suggested this place to my mom because of all the good reviews, but this was a joke. How do they just decide not to open? Hopefully she will get a call at some point to explain why they didn't open their salon/ didn't fulfill the appointment time. Afficher la suite Read Less
Tara Cosgrove
2 Oct 2016
REPORT
βββββ
REPORT
This is the best nail salon in Rockford. They make an effort to learn your name. The employees are friendly and make conversion with you. They pay attention to detail and the shop is very clean. My ge... Read More
This is the best nail salon in Rockford. They make an effort to learn your name. The employees are friendly and make conversion with you. They pay attention to detail and the shop is very clean. My gel polish chipped after 3 days and Leo redid all my nails for free. They have punch card for 25% off and call ahead for an appointment and you get 10% off. Read Less
Melissa J.
19 Sep 2016
REPORT
βββββ
REPORT
Came here because my nail tech was off for the day and I needed my nails done badly. My pedicure was great! She was very detailed and took her time. I loved that I didn't feel rushed. My nails were do... Read More
Came here because my nail tech was off for the day and I needed my nails done badly. My pedicure was great! She was very detailed and took her time. I loved that I didn't feel rushed. My nails were done by another woman. She was so sweet but her technique was just okay. She didn't polish my nails to the nail bed so after a week I needed my nails redone. Also she didn't shape them correctly. The reasons for the 2 stars is because the older gentleman who works there kept picking his nose (multiple times) without washing his hands. Clearly he was having some sinus issues because he eventually grabbed a tissue and blew his nose about 3 times whiteout washing his hands. I watched someone come in for a pedicure and he went straight and did their nails. So the hygiene from him was POOR. But the ladies where really sweet. Read Less
Delia H.
30 Nov 2015
REPORT
βββββ
REPORT
Why tell me you CAN do a design bring in with a photo but only on the Big toe because the other toe nails are to short "understandable" then proceed to not even do the toes that you said you could and... Read More
Why tell me you CAN do a design bring in with a photo but only on the Big toe because the other toe nails are to short "understandable" then proceed to not even do the toes that you said you could and then minutes later flip after I sternly suggest that you try...and you do it. WHAT the H*':;+%$ ?? OH THEN as it happens you had an appointment that was soon to show up..so that also explains my shoddy pedicure too.. Could not wait to leave "and never return" totally horrible experience went to Raven Nails in Kettering to get my manicure. Read Less
L R.
23 Oct 2015
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This place doesn't even deserve one star. It's dirty!! I went in to get a manicure and the bowl the guy was planning to soak my hand in was filthy. I asked him, why do you want me to put my hand in th... Read More
This place doesn't even deserve one star. It's dirty!! I went in to get a manicure and the bowl the guy was planning to soak my hand in was filthy. I asked him, why do you want me to put my hand in that nasty bowl. It was disgusting. He looked at me as if I were crazy! Β If you want your hands- don't do it!! Β It's against the law for these nail shops to be operating like this. This shop is not clean!! Read Less
Dana Perez
19 Oct 2015
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Jasmine W.
1 Jul 2015
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I'm here now and I loved my pedicure. The water and towel were too hot so they cooled it off for me. They're very smiley too. Manicure time :)
Neisa M.
1 Jun 2015
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Soooo...the main lady, was rude. I'm visiting from out of state and I just wanted one nail fixed. She told me I needed a new set, I told her let's see how you fix this one nail first. Based on the one... Read More
Soooo...the main lady, was rude. I'm visiting from out of state and I just wanted one nail fixed. She told me I needed a new set, I told her let's see how you fix this one nail first. Based on the one nail, I was not happy. I have coffin shaped nails, this newly fixed nail looks nothing like it should. For one its crooked, for two they didn't have my correct gel color which is fine I took the next best, she then went on to tell me that there was a minimum on the credit card AFTER the guy finished my nail. Very irritating. But I told her I don't keep cash and she went ahead and slid the card. The guy was nice but his nail skills aren't up to par. I don't live here in Maryland, but if I did, I would never come back...EVER! Read Less
Lori L.
31 Dec 2014
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If I could give this place ZERO stars I would. It is not clean, the service was horrible and there is no sign posted about a credit card minimum. do yourself a favor and find another nail salon.
Alyssa P.
13 Jun 2014
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Nothing to complain about.Nothing fancy.Staff was neither friendly or unfriendly.Basically they did your nails... you paid and left.They used a cheese shredder to get off all the junk on ur feet. Weir... Read More
Nothing to complain about.Nothing fancy.Staff was neither friendly or unfriendly.Basically they did your nails... you paid and left.They used a cheese shredder to get off all the junk on ur feet. Weird.A little higher priced for the venue.I wouldn't go out my way to come here but won't go out my way to avoid it. Read Less
Anastasia C.
4 Jun 2014
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Visit Lucy! She does great nails and brows!
Torrita Brooks
10 Apr 2014
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I HIGHLY recommend that you ask for Lucy when you need your nails done. I have NEVER had a problem or bad vibe from her. She is kind and professional. One of the males working there (I didnt get his n... Read More
I HIGHLY recommend that you ask for Lucy when you need your nails done. I have NEVER had a problem or bad vibe from her. She is kind and professional. One of the males working there (I didnt get his name) was too rough on my nails and left my acrylics uneven and sharp. He tried to force me to get a gel-set although I didn't want it. (I'm an ACRYLIC-SET woman) I had to tell him repeatedly that that is not my request and he had an attitude. When i arrived home I fixed my own nails and he will NEVER AGAIN touch my nails EVER!!!!!
Other than him, everyone is very nice. Lucy is my personal FAVORITE and she has NEVER failed my gorgeous nails.
If not for Mr. Attitude I would give a higher rating.
ASK FOR LUCY!!!!!!!!!!!! Read Less
Amanda W.
15 Sep 2013
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Awesome service from Lucy. I'm particular about my nails and she got it just right. Β The atmosphere isn't amazing but the service made up for it.
Norma R.
6 Jan 2013
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I LOVE coming here! I've received much better customer service here compared to Largo Nails! It cost a little more, but its worth it!