Poor service. Wasn’t satisfied with the exfoliation process of the spa pedicure. The technician barely used any exfoliation at all which is one of the key parts of a spa pedicure. When I asked for the tech to do the exfoliation again, she refused to do it and wouldn’t complete the service. I’m shocked at this because it was a simply ask and the salon was not full. My time and the tech’s time was wasted. I am a returning customer at this location, and this is the first time I received such terrible service. I’m thoroughly disappointed. Read Less

I called ahead to schedule an appointment for manicures and pedicures for three of us. I specifically told the owner that I wanted to get daises as part of my pedicure. The previous time I was in the tech said I couldn't get nail art because they were too busy. Salon was not busy this time, but guess what? My nail tech (a guy with long pinky nails - is that for drugs?) delayed and delayed to the point where I was told again that they were too busy. He did do a good mani and pedi. Just no nail art. Also, my daughter-in-law wanted an unusual service - a different color on each nail. Her nail tech didn't speak to her the entire time. Instead she spoke to the shop in her native language. I assume from the body language that she was complaining. We were overcharged by $10. I regret that I tipped at all. Will not go back again. Was also offered waxing for eye brows. I had to firmly say no.... After reading the review by the person that agreed and ended up with a lip wax, I'm glad I refused. We'll go to the nail salon that's next to Massage Envy. Read Less

The good thing about this place is that it's fast. There's a better nails salon across the street, so this one isn't very busy. They do a perfectly fine job, but the experience isn't great. Chairs are kind of uncomfortable. But you can get in and out with your nails looking nice with no appointment! Read Less