To the WOMAN(customer) on Sunday, March 4th, between 4-5 pm, that RUDELY screamed at my daughter, while she was in a SEVERE Diabetic crisis, how DARE you. Her Continuous Glucose Monitor, was alerting her that her blood sugar was rapidly dropping. The device sets off an alarm 🚨 to let her know this. Unfortunately, she was in the middle of a pedicure, and as she tried to communicate to the technician, who didn’t speak, or understand much English. In addition to feeling embarrassed, over a situation that an insulin dependent Diabetic has NO control over, she was dealing with the awful side effects, and an ENTITLED selfish customer that told her to “turn off her cell phone”. Ma’am, even after she told you she was in a Diabetic emergency, you continued badgering her. Thanks for offering to HELP her, and you should THANK your lucky stars that I was NOT there. All that, and she wasn’t able to finish her pedicure, but was charged the FULL amount. DISGUSTED!!!!!!! Read Less

this place is an absolute hit or miss. the first time i stumbled in they actually did a good gel mani. the past two times i've been...not so much. I've gotten Lisa twice and her gel mani's do not last as long as others. She just doesn't paint close enough to the edges and isn't meticulous whatsoever. The most recent time I was there, just 2 days ago, and def. my last...of course I brought my family with me and it was the worst service i've experienced. Maybe because it was a busy Saturday? Still not an excuse. Called before to ask about an appointment for 3 people, they said to come in 45 mins. we got there about 7 mins late but i got seen a little over 10 mins after. then my mom got seen after about 20 minutes, and my sister about 27 minutes. It's pretty annoying to call and specifically ask if they have time for 3 people but then all of us still don't get started at the same time. granted we were a little late, but they could have at least said there's a wait now. Now, most salons do the same thing, they will not tell you the wait time or lie because they don't want you to walk out. however that wasn't the worst part of my experience. Walking into the salon, it was noticeably dirty. it was as if they hadn't cleaned anything in months. my station was absolutely disgusting. Lisa didn't clean ANYTHING when she started my gel mani. I had to ask her to clean the area and she literally took a nail file and swept the dust and shavings to the side. I was pretty livid at that point. I could see and feel dried up lotion, nail filings, nail dust, etc. it was gross. not to mention the soak off tools she used came out of an old bathroom cup, and when she would take things to be thrown away, she'd add them into an old water bottle so I could see all the lovely trash right next to me. There was also cups and bottles left next to me from previous clients. to top it all off, the towel she used on me after i washed my hands was dirty and i could see nail clippings on it! ugh....i wish i could just yell at people like that and storm out but i just sat and waited until it was over. overall her paint job was ok, she finished with a 6 second shoulder/neck torture session, and then i sat to wait for the other people i was with. my moms nails were just ok like mine and my sisters turned out really pretty, however we all agreed that the place was dirty as heck. and yes, as other reviewers stated, they only offer drinks to certain people...it's strange. although i wouldn't drink a thing from that place! never going back. hoping i don't get fungus from their unsanitary practices. be warned. Read Less

My daughter has been going to this spa for the better part of 2 and recently shes had two incidents where the technician has favored a white client over her. First incident was two weeks prior to today's date where, she received service for gel fill in's, polish, and a hand painted design. After they completed the fill in's and polish, the technician told her that she'd be back in 5 minutes to paint the design and proceeded to begin servicing a white client who walked in shortly before. My daughter questioned the situation and addressed the issue with the lead technician who resolved the issue. Then there was an incident this evening where, she had been sat at a station for 15 minutes by one technician only to be asked to move by another technician so they can continue servicing his white client which began in the pedicure area. Well I stepped in at that point. EVERY client REGARDLESS of ethnicity should be treated EQUALLY and CLEARLY (based upon our experience and previous reviews) that isn't the case with this establishment. If you doubt my observation, go through the timeline and see how many blacks who've had a long standing history with this business are now experiencing the same effects because I did😒. #OnToTheNextOne Read Less

There the best I've been doing my nails since I was 18 I have went place to place the place and I finally found John's nails and they're the best that I've ever seen and they're very polite and friendly they make you feel really at home Read Less

Extremely disappointed with my visit. Have been coming on and off for 3 years now. Usually give mediocre service which lines up with their prices. Scheduled an appointment prior to coming in; when I arrived, I found they had scheduled it with the wrong person. Kim was extremely rude throughout the whole experience. They did my fill/pedi in a strange order so I was stuck here for a solid 2 hours which is well over the time they said it would take. Pedi was performed by some woman. Didn't file my nails, but cut them rounded when I had asked for square. Paid extra for the callus remover & guess who still has calluses on her feet. Great selection of polishes from a variety of brands. Read Less

I have been to Elegant several times.  They could be slower than other places.  However, today I spent 45 minutes with the cotton on my nails to remove the gel polish so my tech could take another client.  Both the tech and the manger thought nothing was wrong with a customer sitting there for 45 min.  Who has an hour and a half to get their nails done?  I will never return! Read Less

Ive been.going to John since he opened, he is awesome at his work, friendly, and a great guy. I will never go anywhere else to get my nails done. Tina is also awesome, she does amazing foot massage, and she is awesome at waxing my eyebrows Read Less

John is an artist, so creative, knowledgeable, and meticulous with his craft. He cares about the quality of his work, which extends to his customer service. Getting my nails done by him was one of the best gifts. Definitely a birthday and an experience to remember!!! :D Read Less

I'm the classic case of a nail salon jumper and I finally found my place to stay. I went to Amy once a while ago and had an amazing experience but went somewhere else afterwards based on a friend's referral (I have no idea why I did so lol). Today I had the pleasure of getting an appointment with Amy again. She fixed my jacked up nails from the other place and went above and beyond my expectations.  I am a PICKY full set girl and I am usually too nice to say something to someone if they aren't to my liking.... This is not the case with her work. She is a PERFECTIONIST and it shows. She takes the time to talk to me and the entire atmosphere in the salon is professional and jovial. I'm in the customer service industry so it's nice to have good service when you give it. Read Less

I absolutely LOVEEEEE my sculpted hard Gel nails (liquid gel). It takes a lot of work and patience and she did an AWESOME JOB! My pedicure was great, Amy is all around AWESOME. I definitely recommend this shop Read Less

I love this place! I was originally referred to the area for "Vibrant nail bar" and had no idea I was going to Elegant until recently. I have been so pleased with my services. when I walked in  for my first appointment everyone was so nice. The only two bad things I can say was I wasn't offered a drink the first couple of times and I wasn't given a massage. My last two visits I have been offered drinks. My most recent visit was last week and I was more than satisfied. I came in to get my SNS soaked off and get acrylic. I didn't know that SNS wasn't long lasting. I ended up getting acrylic back on my nails as an overlay. The gentleman who did my nails was more than thorough, he took his time to make sure things were precise, asking if I was happy, he opened my drink for me and when it came time to the massage, I was in heaven. It was well worth the visit. I highly recommend this salon to ALL! Read Less

went there for a manicure and my husband for a pedicure. the girl who did the pedicure was fantastic. a guy( the one with tattoos) did my manicure and it was bad. no buffing, no washing my hands and polish was on fingers. complained to owner and within seconds i was sitting down with his wife and she redid my nails to perfection. thank you, we will be back as i always had a great pedi and mani there before Read Less

I went here on the recommendation of a friend and spent the whole time verifying whether or not I was in the right place. It is not horrible, but nothing really special at all. I took kind of a long time picking out the color (was in an event the next day and had to match it to something) and they were very patient with me. I appreciated that they didn't try to rush me along, which some places do. I opted for one of the pedicures w/extra scrub and massage and all that but the guy who was massaging me wasn't that great. It felt more like he was just tickling my legs and feet. The hot stones were a nice touch, but he dropped one in the water and splashed me with blue foot liquid :( I watched carefully and the tools are not taken out of the package each time. It seems like they just throw they in the autoclave or similar... The manicure was bad. My nails were uneven, the cuticles were not done properly, and he cut me badly on my ring finger. The towels and bowl they used for the manicure were all dirty. At the end, I saw several people receive short shoulder massages while their nails were drying.... I was not one of them. Everyone was friendly enough, but I will not go back. Read Less

Seriously love this place. I am not a big reviewer but I did feel compelled due to some bad reviews mixed in here. I have not had treatments with everyone, but I frequently come in with Kim, Kimmy, and Amy. Love them! My gel always lasts two weeks plus and they also have a great pedicure. They schedule apts and don't require too much notice. They also serve wine and cold drinks while you are getting your services. I have brought many coworkers with me and we all keep going back! Read Less

The pedicure was nice and they had a lot of matching gel and non-gel polish. The gel manicure I got was a waste of money and definitely not worth it. I have a gel manicure frequently, which usually lasts 3-4 weeks. This gel manicure did not even last 2 weeks before it started peeling off of my nails and chipping. If you are looking to get a gel manicure, go elsewhere because this was a waste of money. Read Less

This place is my new favorite. I've been going for a few months now. Everyone there is friendly and talented...but Kimmie is my favorite. The place is always clean. I always get a mani/pedi and eyebrow wax and have never been disappointed. They never rush and I know my gel manicure will last 2+ weeks. Read Less

I took my boyfriend here to get a manicure and pedicure with paraffin dips. He's never had either before so he did not really know what to expect. They were excellent and extremely attentive. He loved it! They were very nice, the salon was clean and the prices are reasonable. I've been getting my nails done at different salon but I'm going to start going here instead. An, was the technician...she was excellent. Read Less

They do good work. There's one guy there, he's particularly nice and has a great sense of humor! The other guy, I assume he's the owner, meh. My service, along with one other young lady, ran over time, past closing… When I finished and paid, I asked to go to the restroom, my request was promptly and obviously ignored!! I paid my tip (grrr) and will NOT return!! If you go, don't go late! Read Less

I'm from Harford county and traveled in the area to meet up with a friend and stumbled across this place. It is located on a small strip mall. The place and decor is nice and clean. They sterilize their nail tools which was very important to me by using barbicide. When they give you pedicures they clean the foot tubs and then cover the tubs in a plastic bag to promote (once again) a sterile environment. I got gel nails and a spa pedicure. It was very nice. The spa pedicure includes hot towels and hot stone massage. After my gel nail manicure, I was given a short shoulder massage. I felt so relaxed and pampered. My nails were perfect, absolutely no complaints! They really do cater and take care of their clients. They also offer drinks. I have never been to a nail salon that had this kind of service! I will definitely be a frequent customer. Read Less

I'm from Harford county and traveled in the area to meet up with a friend and stumbled across this place.  It is located on a small strip mall.  The place and decor is nice and clean.  They sterilize their nail tools which was very important to me by using barbicide.  When they give you pedicures they clean the foot tubs and then cover the tubs in a plastic bag to promote (once again) a sterile environment.  I got gel nails and a spa pedicure.  It was very nice.  The spa pedicure includes hot towels and hot stone massage.  After my gel nail manicure, I was given a short shoulder massage.  I felt so relaxed and pampered.  My nails were perfect, absolutely no complaints!  They really do cater and take care of their clients.  They also offer drinks.  I have never been to a nail salon that had this kind of service!  I will definitely be a frequent customer. Read Less

Love the owner Tee! She was recommended to me by my aesthetician many years ago when she was working for another nail salon & I lost touch with her when she left suddenly (of course they wouldn't tell me where she went) but have now found her again & see that she's moved on to bigger & better with her own shop! She's just so thorough & meticulous & goes back over her work (but she gets it right the first time anyway) & will make sure your happy when she's done. She's really busy & always booked so you definitely have to make an appt ahead of time for her. Her employees are very helpful and sweet & always acknowledge & smile at customers, offer beverages, etc. Their pedicure menu is fabulous! So many to choose from! Read Less

I went around the time of 6pm and everyone as busy helping other people. I had to wait a few minutes before being told to head to the pedicure chair. I waited for about 5-10 minutes there until someone helped me. My experience was really good, I would suggest going earlier than I did for faster service. I walked out as a happy customer as my nails and toes look wonderful! I will definitely be going back in the future! Read Less

Solid place to get a mani pedi. They seem to be specializing in gel manicures these days. T, Ann, and David have all done great work on me. Walk-in or call and make an appointment. Once you are there, sign in, pick a color, and wait (not too long). Gel colors are in the top drawer of the first table next to the door. Non-gel are in the bottles on top of the table, by the sign-in and against the wall. They offer water, wine, and coffee. If you want some, just ask. The techs are all business, but they are pleasant and friendly if you strike up a conversation! Read Less

This place does a HORRIBLE job!!   Unless you want to pay for a horrible pedicure and manicure while being treated rudely and ignored, go someplace else.  The owners and staff are extremely rude.  The old lady who I strongly suspect is NOT LICENSED totally ignored my request to cut my nails down...can I ignore her request for payment? Read Less

I went yesterday on a whim, because I was at the Mr. Tire down the street. They had me sign in and pick color. They seemed to be like an assembly line of people-they took someone ahead of me and then told me that she didn't know how to do fill-ins so that's why she took the other person. A gentleman took me and I was trying to explain about my nails lifting and right away he started filing; didn't talk or anything. He was doing it really fast and so I asked to you clip off what has lifted up? He sighed and picked off some. One nail was really almost off, he clipped off one side but not the other. Never asked if I wanted to redo that one (which next time I will speak up). He was done in 20 mins and I made the comment that the one that was almost off after coming back from washing my hands was lifting a bit to which he was not happy asked if I wanted it taken off and I said no because of his "attitude" he drilled it again and may I say he cut my cuticle and he added a bit more powder and then fixed it fast while making a comments in his native language and painted them without wiping them first with alcohol. Needless to say, I will never go back to Elegant Nails..It may look elegant, but the "family owned" isn't family nor nice... :( Read Less

So......Walked in. Place seemed nice enough. Large selection of colors. Busy. 'This might be my new spot!' I thought to myself. Not so much.Somebody turns the water on scalding hot. Then scolds me for not having my feet in. Rolls her eyes and sighs when I tell her it's way too hot.Guy who actually did my pedicure asked me if I wanted a regular pedicure. I said yes. What he didn't explain to me was that the regular pedicure didn't involve callus removal. Now...I don't have horribly callused feet, just little ones on the sides of my big toes. I've never been charged extra anywhere else. So I ask him to trim my nails shorter. He says he can't. Then he doesn't even bother to clean out under my toenails. Isn't that standard procedure?At the end he goes to put the paper towels between my toes and I ask about the calluses. At this point he gives me the menu (which I hadn't seen, and he should have mentioned if I needed the 'special' callus pedicure) and rudely tells me I only got the basic pedicure. Fine.The polish was put on sloppily and I got home to notice there was still glittery polish all over my toes. It's my pet peeve. I shouldn't have to take nail polish remover to my toes after a pedicure.I paid $25 for a crappy pedicure and to be treated rudely. Never again. Read Less

Lucy has been my girl for over 10 years. This location offers nice color selections, they offer great affordable services such as hot stones, paraffin, wine, coffee, and tea. They also have the latest nail technology. Lucy does designs so if you like the trendy stuff show her a picture and she will hook you up. Read Less

Came here because of the reviews since its been a while that I have stayed in Timonium for a long period of time and..ugh. Not worth $25 for a pedicure! Who ever I had didnt take her time at doing anything and pushing back the cuticle was one of the most painful things I have ever felt at a nail salon! Too much pressure and then she kinda chipped the side of my nail...somehow turned it into a hang nail and took three tries just yanking it off. OUCH. Paint job was whatever. We will see how long it holds up.  I got a quick polish change on my hands and that looks better ...this place is overpriced for what it is.  Nothing special at that. Just loud employees who ruin the ambience of being in a nail salon with constant chit chat. To end, I want to add that my lady wasnt really dressed to work.  Short shorts, a super tight revealing 'burberry' shirt and 4 inch high heels.  Super confused about that but I guess she wanted to look pretty, not effecient. Read Less

I found this nail spa several months ago after going to numerous different salons for years for acrylics and shellac manicures and being unhappy about the quality, service, or both. However, Elegant Nails lives up to its name! I have been delighted with the services of Ti and Kim. The salon is very clean and uncluttered, and they do a beautiful job of pink and white acrylics on my nails, something that few other nail spas in this area offer. You are also offered your choice of drinks including wine as well as a wonderful back massage while your nails are drying! I finally found a salon I will stay with!Read Less

Not bad at all.  They got me in in a pinch and my toes still look pretty and polished to perfection a week later, so that's a plus. The hot stone treatment was a nice, relaxing massage and the price point was good as well. My only complaint is that tips aren't accepted on credit cards, but they made an exception for me since it was my first time in and I didn't know, which I thought was nice.There's a great selection of polish and they are all good quality - not watered down.  In terms of convenience, it couldn't be any smoother.  I was a walk-in popping in between meeting and they got me in and out within an hour, which I appreciated.  There isn't really much of an ambiance, hence the lack of a star, but other than that - no real issues. Would definitely come back again if I'm in the area. Read Less