Jenny used to do my nails. I made an appointment with her at 11:00 for 3:30. When I walked in she looked at me and said "you call me". I said yes, she looked away. She was 30 minutes late getting ... Read More
Jenny used to do my nails. I made an appointment with her at 11:00 for 3:30. When I walked in she looked at me and said "you call me". I said yes, she looked away. She was 30 minutes late getting to me, the first 15 she still had a customer, then she said, I'm very hungry, going to eat lunch first. That was another 15. Before she left, she said, you pick color and don't change mind. You always change your mind. I said whatever, cause I wasn't in the mood to let her speak to me in front of ppl that way. I always use mood polish but the colors are nothing like what's on the display sheet. They don't even match the color on the bottle so when she started to polish (the last time, about 30 days prior), it came out purple. I didn't want purple and I expressed it but I took it anyway. It wasn't too bad after all. That is why she make the comment that I always "change mind" She ate her lunch and came back. I'm sure she didn't wash her hands. She started the manicure. Previously one of my gel nails came off. It's on my dresser. When I show her the blank nail, she wanted to charge me for repair. Then she insisted I do a full set. Granted I only had 1/8the new growth, because she didn't do so well the last time, she chipped away at the bottom and edges, by this time, I'm 1/4 new growth. Now she wants to do a full set and charge me. I argued with her that she just did a full set, and remembered the date cause I was leaving town at that time and could show her on my bank statement on my phone how much she charged...it was for a full set. So I made her do the refill. Now I'm steaming. I ask for the Owner, she looks at me "you want owner", well I really needed my nails done, I said, no "I got it". She was rude and I talked to GOD to help me stay classy. Oh, and when she pushed my cuticles back after the gel refill, she used her razor sharp "DIRTY" thumbnail to do so. It hurt and when I pulled my hand back and said "You know what", I knew someone was in trouble. But I kept praying. I told her, your nails are dirty. Still trying to find the owner info. Read Less