I'm giving this place one star. It doesn't even deserve one. I came here with my elderly father, who didn't speak English. He wanted to get a pedicure. During the pedicure I stayed with him because of... Read More
I'm giving this place one star. It doesn't even deserve one. I came here with my elderly father, who didn't speak English. He wanted to get a pedicure. During the pedicure I stayed with him because of 1. language barriers 2. It is extremely difficult for him to bend to put on his socks and shoes. Half way through the pedicure I was told very rudely "you stood there long enough" by the guy who worked the front desk. At that point I made sure he knew to call me when the pedicure was done so that I can help my father and I was reassured that the person who did the pedicure would assist my father. That of course never happened. When I asked the guy what happened he made excuses and said my father was able to articulate that he didn't need any help. MY FATHER DOESN'T SPEAK ENGLISH!!!!! The guy even followed us out side and got confrontational with my husband....like he wanted to fight my husband out side the store. The whole situation was extremely embarrassing and unprofessional. We will not be coming back. Read Less
Saniya Godil
20 Jun 2018
REPORT
I got a gel manicure on June 10th, 10 days ago.
1st nail chipped 5 days in (polish also looked streaky)
The nail polish for the whole nail on my left thumb peeled off today as well as tons of other ... Read More
I got a gel manicure on June 10th, 10 days ago.
1st nail chipped 5 days in (polish also looked streaky)
The nail polish for the whole nail on my left thumb peeled off today as well as tons of other chipping
I called them and asked them to fix it and he refused. He said that 10 days after getting a gel manicure means its time to get them done again and that they only touch up if you go the day after your manicure.
This is BS. Gel manicures usually last me weeks and weeks as I don't really work with my hands.
This place USED to do great gel manicures that would last me a month. I think they started watering done their gel polish to save money.
Very sad, spent $30 on the manicure, and I expected more. Now I am going to have to find a new nail place Read Less
Carla Febus
12 Jun 2018
REPORT
I love this place. The staff is super friendly! One of the staff members was playing with my 4 year old daughter while I got my mani pedi.. my daughters absolutely love it. They had a lot of fun! My n... Read More
I love this place. The staff is super friendly! One of the staff members was playing with my 4 year old daughter while I got my mani pedi.. my daughters absolutely love it. They had a lot of fun! My nails look amazing! Didn’t have to wait much and to me this is by far the best nail salon I have gone to. I have gone to many nail salons and they always break, or don’t even look natural. I recommend this place! Read Less
Leah Wallace
5 Jun 2018
REPORT
Nails are thin. I broke two by pulling my leggings up. But over all i love my nails.
Ashley Cruz
27 May 2018
REPORT
Nice salon. Very clean! Lots of colors to pick from! We went on a very busy and they still took their time and get a great job! Will be going back for sure!
trin trin
23 May 2018
REPORT
Rachel does a great job at trying to hand design my ideas. I am very picky when it comes to my nails, plus i have to be different and stand out... the entire staff is just LOVE. So glad i finally foun... Read More
Rachel does a great job at trying to hand design my ideas. I am very picky when it comes to my nails, plus i have to be different and stand out... the entire staff is just LOVE. So glad i finally found a shop near me that tries to satisfy my needs vs slap on paint and take my money... also Rachel's coffin nails are superbbbbb Read Less
Mondi Moghaddam
26 Apr 2018
REPORT
The guy who did my nail was so nice, I don’t like the manager or the owner who ever he is but the staff are really nice I specially like Kevin
Gin Lee
31 Mar 2018
REPORT
Google really needs to add an option for zero stars because this place would certainly deserve it. I walked in and before I asked for any services, the person at the front desk stated that they couldn... Read More
Google really needs to add an option for zero stars because this place would certainly deserve it. I walked in and before I asked for any services, the person at the front desk stated that they couldn't see me. While I was asking them when there next available appoinment was, two other ladies walked in. As soon as he told me 'maybe Monday' (mind you: today is Saturday), I see that the two ladies who walked in behind me were told that they could pick their colors and being led to a chair. I said to the receptionist 'I thought there were no appointments available?' To which they tried to come up with an excuse. Bella Lifestyle: you've seriously lost out an opportunity for me to grace you with my presence. I'm a large tipper and know a lot of people. Recommend you rethink your practice of selective service. Stay away from this establishment. Read Less
Lauren Schommer
18 Mar 2018
REPORT
Love thyme customer service, I’ve noticed quite a few others pitching in to help the client from getting them water, coffee or a different device nail polish if they are free and their team member has... Read More
Love thyme customer service, I’ve noticed quite a few others pitching in to help the client from getting them water, coffee or a different device nail polish if they are free and their team member has a client. So if my tech wasn’t there if gives me other options I would be happy to have done my nails. Andy is running the salon with dignity and respect . Many techs from passion nails have come over because let’s just say poor management & poor attitude. So I’m proud to have them do my nails...linda, jimmy , Andy, and a couple other who have gone out their way to help me. Thank you Bella Read Less
Melissa Limage
22 Feb 2018
REPORT
horrible service ! from the owner Andh to the rest of the staff. i wish i could give no stars. came in for a acrylic soak off w/ gel manicure. anyone who has been doing their nails for a while knows a... Read More
horrible service ! from the owner Andh to the rest of the staff. i wish i could give no stars. came in for a acrylic soak off w/ gel manicure. anyone who has been doing their nails for a while knows after having acrylic your nails thin. with this in mind i asked a lady by the name of fee what can she do to strengthen my nails so they won't break ( one had slightly cracked)
she suggested sealing the nail. after seeing how my nail was much more stronger. i asked for the rest of the weak nails to have the same. maybe she didn't want to do the work, but told me i didn't need it. my nails would be fine without it. even the manager jimmy said i would be okay and suggested dip powder. no! not one time did they say i would be charged extra or even mention price. long story short. i had to waste my time and come back and tell the owner i was unsatisfied with the service and your nail tech. he could care less. he proceeded to tell me i was in the wrong and that he would charge me. at the advice of your staff i didnt get exactly what i wanted. what a way to run a business. i hope no one decides to step foot in this place. save your self a headache. go to amber day salon in rockville. they know how to treat their clients. its not all about making a dollar.!!! Read Less
Lisa Allie
11 Jan 2018
REPORT
I came in for a full set and they are awful. He refused to make them the length I want, none of my nails are the same length, there is more polish on my cut up fingers then my nails. He grinded over m... Read More
I came in for a full set and they are awful. He refused to make them the length I want, none of my nails are the same length, there is more polish on my cut up fingers then my nails. He grinded over my fingers several times until the bled. And any time I asked for something too be fixed I was given attidute. Very disappointed. I'm Half tempted to rip them off then go to a wedding with these. Read Less
Lisa M.
3 Sep 2015
REPORT
Great environment and services. Highly recommend Bella in Germantown!
I'm giving this place one star. It doesn't even deserve one. I came here with my elderly father, who didn't speak English. He wanted to get a pedicure. During the pedicure I stayed with him because of... Read More
I'm giving this place one star. It doesn't even deserve one. I came here with my elderly father, who didn't speak English. He wanted to get a pedicure. During the pedicure I stayed with him because of 1. language barriers 2. It is extremely difficult for him to bend to put on his socks and shoes. Half way through the pedicure I was told very rudely "you stood there long enough" by the guy who worked the front desk. At that point I made sure he knew to call me when the pedicure was done so that I can help my father and I was reassured that the person who did the pedicure would assist my father. That of course never happened. When I asked the guy what happened he made excuses and said my father was able to articulate that he didn't need any help. MY FATHER DOESN'T SPEAK ENGLISH!!!!! The guy even followed us out side and got confrontational with my husband....like he wanted to fight my husband out side the store. The whole situation was extremely embarrassing and unprofessional. We will not be coming back. Read Less
Saniya Godil
20 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I got a gel manicure on June 10th, 10 days ago.
1st nail chipped 5 days in (polish also looked streaky)
The nail polish for the whole nail on my left thumb peeled off today as well as tons of other ... Read More
I got a gel manicure on June 10th, 10 days ago.
1st nail chipped 5 days in (polish also looked streaky)
The nail polish for the whole nail on my left thumb peeled off today as well as tons of other chipping
I called them and asked them to fix it and he refused. He said that 10 days after getting a gel manicure means its time to get them done again and that they only touch up if you go the day after your manicure.
This is BS. Gel manicures usually last me weeks and weeks as I don't really work with my hands.
This place USED to do great gel manicures that would last me a month. I think they started watering done their gel polish to save money.
Very sad, spent $30 on the manicure, and I expected more. Now I am going to have to find a new nail place Read Less
Carla Febus
12 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I love this place. The staff is super friendly! One of the staff members was playing with my 4 year old daughter while I got my mani pedi.. my daughters absolutely love it. They had a lot of fun! My n... Read More
I love this place. The staff is super friendly! One of the staff members was playing with my 4 year old daughter while I got my mani pedi.. my daughters absolutely love it. They had a lot of fun! My nails look amazing! Didn’t have to wait much and to me this is by far the best nail salon I have gone to. I have gone to many nail salons and they always break, or don’t even look natural. I recommend this place! Read Less
Leah Wallace
5 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Nails are thin. I broke two by pulling my leggings up. But over all i love my nails.
Ashley Cruz
27 May 2018
REPORT
☆☆☆☆☆
REPORT
Nice salon. Very clean! Lots of colors to pick from! We went on a very busy and they still took their time and get a great job! Will be going back for sure!
trin trin
23 May 2018
REPORT
☆☆☆☆☆
REPORT
Rachel does a great job at trying to hand design my ideas. I am very picky when it comes to my nails, plus i have to be different and stand out... the entire staff is just LOVE. So glad i finally foun... Read More
Rachel does a great job at trying to hand design my ideas. I am very picky when it comes to my nails, plus i have to be different and stand out... the entire staff is just LOVE. So glad i finally found a shop near me that tries to satisfy my needs vs slap on paint and take my money... also Rachel's coffin nails are superbbbbb Read Less
Mondi Moghaddam
26 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The guy who did my nail was so nice, I don’t like the manager or the owner who ever he is but the staff are really nice I specially like Kevin
Gin Lee
31 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Google really needs to add an option for zero stars because this place would certainly deserve it. I walked in and before I asked for any services, the person at the front desk stated that they couldn... Read More
Google really needs to add an option for zero stars because this place would certainly deserve it. I walked in and before I asked for any services, the person at the front desk stated that they couldn't see me. While I was asking them when there next available appoinment was, two other ladies walked in. As soon as he told me 'maybe Monday' (mind you: today is Saturday), I see that the two ladies who walked in behind me were told that they could pick their colors and being led to a chair. I said to the receptionist 'I thought there were no appointments available?' To which they tried to come up with an excuse. Bella Lifestyle: you've seriously lost out an opportunity for me to grace you with my presence. I'm a large tipper and know a lot of people. Recommend you rethink your practice of selective service. Stay away from this establishment. Read Less
Lauren Schommer
18 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Love thyme customer service, I’ve noticed quite a few others pitching in to help the client from getting them water, coffee or a different device nail polish if they are free and their team member has... Read More
Love thyme customer service, I’ve noticed quite a few others pitching in to help the client from getting them water, coffee or a different device nail polish if they are free and their team member has a client. So if my tech wasn’t there if gives me other options I would be happy to have done my nails. Andy is running the salon with dignity and respect . Many techs from passion nails have come over because let’s just say poor management & poor attitude. So I’m proud to have them do my nails...linda, jimmy , Andy, and a couple other who have gone out their way to help me. Thank you Bella Read Less
Melissa Limage
22 Feb 2018
REPORT
☆☆☆☆☆
REPORT
horrible service ! from the owner Andh to the rest of the staff. i wish i could give no stars. came in for a acrylic soak off w/ gel manicure. anyone who has been doing their nails for a while knows a... Read More
horrible service ! from the owner Andh to the rest of the staff. i wish i could give no stars. came in for a acrylic soak off w/ gel manicure. anyone who has been doing their nails for a while knows after having acrylic your nails thin. with this in mind i asked a lady by the name of fee what can she do to strengthen my nails so they won't break ( one had slightly cracked)
she suggested sealing the nail. after seeing how my nail was much more stronger. i asked for the rest of the weak nails to have the same. maybe she didn't want to do the work, but told me i didn't need it. my nails would be fine without it. even the manager jimmy said i would be okay and suggested dip powder. no! not one time did they say i would be charged extra or even mention price. long story short. i had to waste my time and come back and tell the owner i was unsatisfied with the service and your nail tech. he could care less. he proceeded to tell me i was in the wrong and that he would charge me. at the advice of your staff i didnt get exactly what i wanted. what a way to run a business. i hope no one decides to step foot in this place. save your self a headache. go to amber day salon in rockville. they know how to treat their clients. its not all about making a dollar.!!! Read Less
Lisa Allie
11 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I came in for a full set and they are awful. He refused to make them the length I want, none of my nails are the same length, there is more polish on my cut up fingers then my nails. He grinded over m... Read More
I came in for a full set and they are awful. He refused to make them the length I want, none of my nails are the same length, there is more polish on my cut up fingers then my nails. He grinded over my fingers several times until the bled. And any time I asked for something too be fixed I was given attidute. Very disappointed. I'm Half tempted to rip them off then go to a wedding with these. Read Less
Lisa M.
3 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Great environment and services. Highly recommend Bella in Germantown!