Save yourself time and money and go somewhere else. This salon is over priced and you are not getting what you pay for. They charged $90 for a dip Mani/ regular pedi. By far the highest I have ever seen. And they didn't do the full manicure treatment. It also took over 2.5 hours. I have been able to get a dip Mani and pedi in an hour and a half and have more done such as hot stones. They also wanted to charge $5 for using the pummus stone during the pedicure... I thought that was part of a regular pedicure... If I just wanted my toe nails cut I could have done that myself. This is the second bad experience I had here. Around Christmas I came in wanted a gel manicure, green and gold. They didnt have the color I was looking for a settled for a more pastel green and sparkly white that reminded me of snow. The person doing my nails and one other woman working tried to get me to do a different color after I told them exactly what I wanted. They kept insisting and kept bringing out more iridescent glitter I made clear I didn't want. They then proceeded to argue with me that it wasn't Christmas. I shouldn't have gone back after that, but figured if give them another shot. Joining me recently was a young lady getting ready for prom and we picked out colors to match her dress. She picked a lighter color and instead of doing an extra coat to make sure the color looked nice, they simply refused to use any more than 3 coats. If the polish doesn't cover, get a better product. I will not be going back here and have advised many co-workers and friends to steer clear as well. Read Less

My first time visiting The Nail Bar at Kentlands Salon and I am ecstatic with the amazing job Brenda did. You can tell she’s an experienced nail technician. She takes her time, makes suggestions, and does a fantastic job. I received a SNS dip powder french-manicure and a pedicure. The dip powder is not an easy manicure to do, especially a french, but Brenda has truly mastered the technique. I highly recommend Brenda and this salon. I know I won’t be going anywhere else!! Read Less

Unfortunately I visited this salon today. I needed to color my hair and to do the nails. The nails were fine but the color...OMG. I have a brown hair and needed to color the roots. First there was someone who colored them red instead of brown. I tried to tell her that it was a wrong color but I don't think that she understood. Then the owner said that she would fix it so of course I agreed. The hair became almost black. When I came home everybody was shocked. I have never ever had to deal with something like that before. My friend said that it is always like that when people are not professional and that what makes a difference. Don't know how I will go to work on Monday looking like that. I have started to really appreciate my regular hairdresser. By the way I had to spend 3 hours at the salon because of this which totally ruined my day. Read Less

I was in Brighton for a family wedding, had my nails done fantastic range of colours, but I'm a wear black kinda girl. Had my eyebrows coloured & Shaped, very pleased with both. Can't say I will be back as I live in Scotland. ! Read Less

I booked a double appointment for a specified time but when I arrived with my friend there was a long queue and only one person doing treatments. The place was also very untidy with mucky, congealed open containers everywhere. We left without our manicures. Read Less

I booked an appointment at 12:30 and didn’t get seen until at least an hour later, paid £35 for infills when none of my nails were broken and I was told £20 over the phone so had to get more cash out after- I’ve never had to pay this much for infills anywhere else and one of my nails snapped 2 days later. Not impressed at all. Read Less

Today was my first time getting my nails done here and I will definitely be returning for further treatments. The staff are all very friendly and take a lot of care to ensure their clients are happy with the results of the treatments. I highly recommend! Read Less

Been coming here for 3 years to have shellac nails! They always look amazing and last up to three weeks with no chipping. Great range of colours- though I do love a red! Recently had eye lash extensions by Claudia, they look fabulous! All the girls are always so friendly and welcoming! I wouldn’t go anywhere else! Thank you for all being so great and making me feel special when I’m in the salonRead Less

Been my place to go for nearly 3years. Always felt welcomed and looked after. Never had issues with my booking or getting my nails booked in. Eye brow wax always quick and professional plus all other services they do. Not expensive either. Thanks girls for all the love and care over the years.Read Less

Came here back in August this year for my Aunts birthday as a surprise. Was told our treatments were going to be done together which they weren’t. The girl that did my pedicure was quite rough, I’ve never had a pedi before so I was looking forward to it (not the experience I was expecting).. she made my toe bleed which hurt and bled most of the day. Wasn’t talkative at all.. you’re supposed to make conversations with customers? Then when going to pay was told you only take cash.. get a card machine! Hardly anyone has cash on them nowadays. Won’t be coming back here. Read Less

I love this place so much. I just had my haircut and color last month. I showed Tina the picture of how I would like my hair done. She did a wonderful job. My hair look awesome with my new hairstyle. I've been wanting to have a cute bangs but afraid that it will not look good on me., But I really love how it turned out. I've been receiving lots of compliments from my friends & co-workers. They love my hair., too., Read Less

I will not come back here again The girl that did my nails was really miserable it hurt rather badly whilst she filed them she didn't seem particularly bothered by that and glared at me when I complained ,3 of my nails lifted within four days. I went back after a week to explain they were lifting and was told I should come back the following week and have them all re done....by the same girl! Someone else did intervein and said I could pop in to have them corrected at no fe...e which is fair enough, but unprofessional service from the girl that did them originally has made me decide that I won't return. My son's girlfriend also went and had her nails done by the same girl as me, came back with two bleeding fingers from over filing and said the girl was so miserable and unfriendly that she too wouldn't go back. Unprofessional, shoddy, a thoroughly unpleasant experience over all. See More Read Less

I came here looking for a relaxing manicure and pedicure after a recommendation from a friend. My first impression when I walked was that I was in a high quality salon. The interior is very modern and new-looking and there was a small table with snacks on it near the waiting area.I always get a little nervous when I go to get my nails done because I love getting fun designs and colors but I haven't been very successful in finding someone who can make my visions come to fruition - until now! Chi did my mani/pedi and it came out fantastic!My biggest problem with other nail salons is their attention to detail. I feel as though other salons rush to finish as quickly as they can so they can go on to the next which customer, and that shows in the quality of the manicure. That couldn't be further from the truth here, my manicure was edge to edge, and even the front edge of my nails were painted! And Chi even offered to fix one of my nails that broke with a mesh-something, you can't even tell it was damaged! I was also pleased that they paid so much attention to maintaining a sanitary environment. All of the pedicure bowls were wrapped in plastic and all of the tools they used on me were either brand new or came from a sanitary package, and I was assured nothing gets reused (foam toe dividers, flip flops, files, buffers)I'm glad I found this place! I will definitely be returning regularly :)If you're looking for a great manicure or pedicure done by someone who is willing to experiment with fun designs and colors and will give you the time and attention you are paying for you need to come see Chi! I believe she is usually by appointment only and doesn't do many walk ins Read Less

I received a Groupon for "Cut, Single-Process Hair Color & Olaplex Treatment" as a gift.I called yesterday to make an appointment for 11AM and was asked if I could come in at 10AM instead which was fine.When I got to the salon at 10AM I had to wait till 10:25 for my stylist Iman to walk through the door. I found that pretty frustrating but let it go.As I soon realized, there was a bit of a language barrier so I decided not to go with my usual ombre color as I could tell that communication would not be clear between us and also because she didn't know what ombre was. So I told her I would like to do highlights instead of the single-process color and she told me it would be no problem but there would be an uncharge for the highlights ($20). No problems there, that is to be expected.So Iman brought me the book of color samples and held up the closet color she could find to my own hair color and it was pretty spot-on. We then picked out the color she would use to highlight my hair. Once Iman had fully finished foiling my hair, she went to the back of the salon and came back with another bowl of color (I assumed she ran out of color and had a couple more foils to do). Then, to my disbelief, she began to take all of my hair and brush on a darker mystery color on top of my foils and on the remaining hair.I asked her what she was doing and she looked confused and said she was putting on the second color-- which was the color she picked out that was my exact same hair color... When I asked her why she would feel the need to dye my hair the same color it is naturally, she had no response.At that point the stylist next to her stepped in and checked my highlights and told Iman that my highlights were done and she should go rinse out my hair. By this point I was so upset it was all I could do not to run out the front door.Then Iman takes me back to the wash basin and explains she is going to put the Olaplex treatment in my hair and it will sit for 10 minutes... 2 minutes later she washes it out.She then gave my hair a simple trim and shape. I have nothing to complain about there, she did a good cut and blow dry.So, then I go to pay and the stylist in the next station came over to explain that they would not charge me for single process color but that the highlights were $40 extra. I looked at both Iman and the stylist and explained that Iman told me it would be an extra $20 not $40. I could tell that Iman must've misspoke. Instead of honoring the $20 charge, they made me pay $40 after all of it. I was furious but it didn't seem to matter.I could tell that there were other stylist with regulars coming in and seemed to be having a very different experience than mine, but my experience was terrible and I will never return to this salon. Read Less

Stopped by a couple of times to make an appointment for my Wife and (Unfortunately, she has had to reschedule both so stay tuned )... Sans AN Actual Appearance, so far the mantra is Polite, Professional, Courteous and Respectful. Specifically Reception, Salon Knowledge, Scheduling Skills, Coordinating Abilities, Soft Selling Products & Services, Customer Relationship Maintenance (CRM-Prioritizing/Juggling customers and staff while extremely busy e.g. The Concerned Customer on the Phone, with *The 20 Questions, Invading your personal space, with eyes fixed 12 inches below your face/waist (never seen before & most likely will never see again) "I'll be back" Potential-NOT-Customer*with The dependable, standing monthly appointment, polite and respectful & with "money" in hand gotta go now Customer. Graded A+, more to follow soon! Read Less

Ralph was recommended to me by a shop that sells and styles wigs and hairpieces for women going through chemo or who have alopecia. I called ahead of time to confirm that he would be able to cut and style my hair topper (hairpiece) to blend in with my existing hair. I showed up on time to my appointment but was not brought back until 20 minutes had passed- on a night where only 1 or 2 other customers were present. At first he was polite, asking if I needed privacy or if I preferred to be in the very back to avoid other customers. Later he referred to my hair loss and thinning as "it looks like there's a canal going through to the back of your head".  He stated this in front of two other customers who were seated nearby. He also asked "so this is genetic?" referring to my hair loss and thinning even AFTER I had mentioned several times that I had androgenetic alopecia. It seemed like he had never dealt with this before! As a stylist his only question was "where should I cut", referring to the length of my hair. I indicated that I would like my hair to be shoulder or collar bone length- I admitted that I always had my hair cut in a straight across blunt style, so he did exactly that. He did not ask about or suggest layers or any other styles, and started cutting. He placed the hair topper on my head, and resumed cutting. I was left with a topper that was lopsided (it was not placed in the center of my head, but instead placed where I normally part my hair. This is a monofilament piece that can be parted in any direction. He didn't bother to alter the parting but instead placed it on my head, lopsided). The piece did not seem blended to my hair and it was obvious I was wearing a hairpiece (as two other customers pointed out, to my delight). He attempted to "fix" it while servicing other customers, spending a few more minutes cutting my hair to even it out, and ultimately telling me he thought it looked good the way it was. I hated the end result and as an experienced stylist I'm sure he could tell that I was not happy. His response was to repeatedly tell me that I was done, trying to convince me that it looked good. After stalling a bit I decided to give up and leave. I asked how much I owed and was told I owed 85 dollars for a blunt shoulder length cut and topper styling. Not only did he ruin a 300 dollar human hair topper, he did not give the slightest shit to whether I looked good or whether I was happy with the end result. He also charged another customer who had her hair colored, permed, and cut only 70 dollars (why was I charged 85 for my blunt cut and non-styling?). I paid (and tipped him, though I probably shouldn't have) and left, devastated. I cried during my entire drive home. Thank you so much, Ralph! Read Less

Great service. My Nail Tech Brenda moved back to this location so here I am! They shop has been remodeled and looks very nice. You can get your nails, toes or hair done.  Every time I come snacks are sitting out - cookies or donuts, something sweet. Everyone is friendly. Parking is easy to find. Great location. Read Less

I loved the attention to detail. Tired of always being rushed through a pedicure from other salons in the same area. The loss of one star is because again tip must be in cash (hassle). Still looking for a salon that exists in the 21st century.... Sigh. But love the nonrushed pedi, and you can access panera's wifi from next door... Read Less

I had a great experience with Tina! The salon has just opened and they are offering 20% off their services up to their grand opening next week. I saw Tina since I went to another salon last week that messed up my hair and she was able to fix it for me--and it looks fantastic! She was very nice and the salon interior is very modern and comfortable (especially the shampoo chairs). I cannot wait to go back! Read Less