I have been a customer of Amanda’s for over 8 years. She always helps me to feel important and special. She is unfailingly kind, patient, and considerate, and she works with me to achieve the look I am interested in. The fact that she is at Neutre, an Aveda salon, makes my experience even better. I am fortunate. Read Less

As somebody with curly hair it's always been difficult for me to find a stylist that will just listen to what I want. So I'm so very happy to have found Amanda. She's always listened to my needs and my hair is finally getting back to where I want it after years of overdone styles elsewhere. She's a true professional in everyway and has a kind, positive spirit : ) The salon is beautiful, quiet and clean, the staff is considerate and of course Aveda products cannot be matched. NOTE: Remember to bring cash for tip since you can't get cash back when you checkout. I always forget and have to come back 😆😁👌🏼 Read Less

I love this salon and Rania!!! Everytime she does my hair I love it more than the last time. Normally I go "safe", but I went a little more drastic/safe this time and I'm so glad I did. Not all beauticians "get it" when you tell them what you want but she nails it every time. Great conversation too. Everyone in this salon is very friendly and it's a nice atmosphere. Read Less

Being the momma of an USMC family, I have to "treasure hunt" every so many years for "The One" in healthcare, shopping, family fun, etc., which includes a beauty salon. Luck was on my side yesterday as I found a beautiful salon with such friendly hospitality from the staff on the corner of downtown Frederick. Amanda is quite the asset to Neutre Salon! She not only listened intently to what I wanted but she was passionate in the end result to make sure that I felt beautiful upon leaving. I actually found "The One" salon upon first visit! Thank you, Amanda!!! Read Less

I love Nicole and how she cuts my hair. My hair is heavy, straight, .... but she knows exactly how to give me the look I want each time. I just close my eyes and let her do her magic. And I am also so thankful for the oil that gets massaged onto my hair. It's amazing. I had to cancel my appointments several times because of work this year,but Nicole was so kind and let me come back. I love the conversation we have while she cuts my hair too. She is fab. I'll be back in 2017! :)))) Read Less

I first started going to Adeline about 10 years ago, just after my family moved to Frederick. She knows hair! I have had several strangers stop and ask me where I get my hair cut, and recently someone even asked to photograph the back of my head. She said she wanted to show her stylist my cut so that she could get it, too - and I told her she should just go to Adeline. :) Read Less

I had an appointment with Rania last week. She's everything you'd want in a stylist. She listens and visualizes and then is honest about outcomes and expectations. I've never had anyone re-create a picture successfully, but Rania did. My highlights and cut are fabulous! She is also super personable - this is the first time in a long time I enjoyed a hair appointment. She made me feel at ease and reassured me that what I wanted was attainable and delivered! I LOVED everything about this visit! Our dog and grandmother stories were pretty funny too! Read Less

I have been a client of Adeline's for many years. I still see Adeline every time I now come from North Carolina! Adeline does fabulous cut, color and hi lites for me. I always receive compliments for it! The shop is attractive; the staff are always kind and attentive. And of course I love Aveda products. Now if they were just in NC! Read Less

I had an appointment with Rania today. She gave me partial highlights and a "lob". I am IN LOVE with my hair! I did a drastic change from really long to a long bob, and the cut is wonderful. Plus my blonde highlights are so natural, exactly how I love them! Rania is wonderful! And has great stories about her dog too :). Read Less

I've been using Aveda products for more than 20 years, so I was thrilled to find an Aveda salon in downtown. Neutre is a beautiful salon and very professionally run. Many thanks to Adeline for straightening out my product needs! Read Less

This is seriously the BEST hair salon!!! The actual salon is chic, modern, & relaxing, as it's an Aveda salon. The staff is great--really friendly but never pressuring you to buy products. I was never loyal to a salon in the past, but I've been going to Adeline (the owner)for years now, since she first opened the salon actually. Since then I have had numerous random people come up to me and ask where I get my hair done. She just knows hair & how to do it WELL! I hardly have to tell her what I want & she gets it perfect every time. Plus, its like getting your hair done with a free therapy session in one bc we chat all about life :). I've referred many friends here & they're always happy. Whether you just want a basic haircut or something more advanced (not to mention great spa amenities!), Neutre Salon is definitely the place to go! Read Less

Super friendly and extremely talented staff. To say that I am very picky with my hair is an understatement and Nicole always comes through for me. I have been to other salons, including other Aveda salons in the area and this one beats them all!! Read Less

Adeline, Amanda, Nicole and Paige - how can I thank you enough? I feel like this is coming 7 months late, but I STILL get compliments about the big day.These four ladies did an amazing job attending my bridal party and I for my wedding. They were patient and totally heard each of us out to make sure our hair and make up came out to be exactly as we had envisioned. Amanda did my hair and it was beautiful, I LOVED it. Nicole did my make-up and I loved that as well. I absolutely recommend these four and Neutre Salon if you're having a Frederick wedding. We were in and out without a hitch, they timed it perfectly. Thank you so much!! Read Less

So, this is a bitter sweet review - I have been a weekly customer for a little over two years, and I was beyond happy with the level of work my stylist, Adeline (who is also the owner), provided. I can not express what a great hair stylist (and person in general!) she is. They do not double book, so you can expect to arrive for your appointment and be seen quickly and attentively. I honestly never had a bad hair day while Adeline was doing my hair. The salon is clean and they go out of their way to make sure you are comfortable and refreshed if there is a wait.So the cons: While they provide great service while you are in the salon, at times it is difficult to get an appointment, especially if you are not scheduling several weeks in advance. This is somewhat understandable. However, more than several times I have called to try to make or change an appointment and been told that they would call me back to let me know if there was an availability, and I never received a call back. Not even just to let me know that nothing was available. So if you want to make an appointment, and this type of non-service does not bother you, your best bet is to make sure you schedule weeks in advance, or maybe visit the store in person; otherwise, you may be waiting for a call that will never happen. Bottom line: As far as the service goes, I would definitely recommend the salon/Adeline. Read Less

Thank you Nicole!  Was visiting from out of town, needed highlights, got an appointment on short notice, and she took care of me.  BEautiful color mixing, although she didn't get as close to the roots as I'd have liked.  Took a LONG time, I will say, but she did a really thorough job, so I was fine with that.  Sketchy neighborhood, but nothing outrageous dangerous - very friendly overall, nice ambience, really well priced! Read Less

My first visit to aveda and more than happy with the experience.Nicole was my stylist and massuese. She listens, and is not only genuine in her suggestions but very very meticulous. Loved every moment of mommy s day out in the spa. Am not local to frederick but would definitely come back Read Less

Not worth the price AT ALL. The stylist I saw, while very sweet was not at all personable.  I got ombre highlights and ended up with little to no transition from dark brown to light blonde complete with an awful skunk streak in the front. It wasn't at all like the photos I showed her. To top it off my ends were completely bleached out and fried. Definitely NOT worth the nearly 250 dollars for a cut and color. I won't be back. Read Less

I went here and saw Paige.  She completely ruined my hair.  The owner is awesome though and fixed it for free, which is why I'm giving it 2 stars.  If you want specifics you can read my rant below but that's the gist of it.  I really had high hopes for this salon based on reviews.  I'm a blonde - asked for ashy blonde low light with highlights.. same thing I've been getting in both NoVA and Chicago for the past 10 years.  I specified no warm tones, only cool blonde shades. Well, needless to say I am home with brassy/orange roots and the rest is damaged blonde quite a bit shorter than I wanted.  I asked for low lights too but I don't see those anywhere.  I called and left a message to have it fixed so will follow up with notes how that goes.  How did I make it home like this?  3+ hours in the chair silent (my stylist Paige NOT a good talker or listener), dark outside and dim lights inside.  ..after another 3.5 hours in the salon I'm sad to say that it's not fixed.  Of course the only person available to do my hair was the same one who ruined it.. so I guess I really shouldn't have expected much.   It's a little better though, and that's because the owner came over and told my colorist exactly what she should do, but I didn't process long enough and to make matters worse the hair around my  face was missed, so I still have copper roots around my face, next to my dark blonde/light brown eyebrows. The worst part is that since I've had two color procedures back to back my hair has thinned to nothing on top of the shorter-than-I-had-wanted cut.  Yes, I cried at the salon today.  And again this evening when I realized I still had dye in the back of my hair - she didn't even wash it properly.  Never did I think that would happen to me. I will be going back because the owner has offered to fix it herself which I really appreciate (especially after seeing how good she is!).  She gave me a free damage treatment and compensated my dissatisfaction - overall very professional, sweet and sincere.  Sadly, I can't do anything but spend the next six weeks with ginger hair around my face and blasted damaged blonde on the top.  I really hope the time flies and that next time I'll leave loving my hair like all the other ladies. Read Less

Neutre is a very chic salon located on Market Street in downtown Frederick, Maryland.  All the stylists are very professional and up to date on the latest hair styles. Adeline, the owner, is very knowledgeable and willing to work with any type of hair.  I have been going to her for years and have never been disappointed.  I wouldn't think of going anywhere else.  I highly recommend this salon! Read Less