This was my first time coming here & i will not return. It has not been a week & my nail broke off & others are lifting from the side. My nails look so thin, They need to do alot better with there fill in. Read Less

I will never return after being ignored when I told the nail tech my fingers were burning. They actually felt like they were on fire after he put the nail primer on. He also made one of my nails very crooked and refused to fix it because my nails were “ long “ And that wasn’t the case because all other 9 nails were fine . Read Less

I just moved to Dundalk, so I needed to find a new nail place. Well I figured I would try them since they are right up the street from my house. I took my seven-year-old daughter with me this afternoon and I got a full set and she got a manicure and her nails painted. I love pointy nails but the only place that has ever been able to do them right was a nail salon I had went to while vacationing in Vegas. I’ve been to numerous salons in Baltimore and none of them could get the... shape right. Well my nail technician today was Helen. She did the pointy nails and they look absolutely flawless! She took her time and it shows in the quality of her work! She even massaged my hands when she finished my nails, which is something I’ve never had done in all the years of getting my nails done. The lady who did my daughters manicure, she didn’t just rush through it because of it being a child. She took a good 25 minutes and massaged her hands and fingers. My daughters hands are so soft and healthy looking! I was very very happy with my experience there and I will be using this place from now on Thanks Helen See More Read Less

Very disappointed. I went in for a fill in. 3 technicians working. 1 client getting a pedicure. I was asked to pick out a color then sit at a station. After 10 mins of waiting I asked the technician sitting down at a station playing on her phone how much longer. I was informed it would be another 10 mins or more. Apparently out of the 2 technicians without clients neither did fill ins and I assume they were waiting for someone to come in. I have gone here many times before and I'm not going to be returning unfourtently now. Read Less

I Love this place. They are so friendly and know exactly what both me and my husband want when we come in. Yup, we get pedicures together every week or so and I absolutely love it. I highly recommend this business. Read Less

Had some free time so stopped in to get a pedi. I was told to go right back to chair #5.  Chairs, 1, 3, and 4 had customers in them being taken care of.  I was offered a water as i sat with my feet in the water.   I figured out myself how to work the massage chair and sat patiently just trying to enjoy the relaxing moments.  Person in chair #2 got finished and left. I sat.  Person in chair #1 got finished and left. I sat. Person in chair #4, next to me gets finished and goes in back for waxing.  I sat...my water is luke warm and my toes are starting to shrivel up. I wait, i wait, finally i realize its been a bit over 30 minutes!!  I take my feet out of the water and announce,  I am done.  In their defense it was a saturday and it was busy.  But i should have been told to wait up front till someone was actually ready to take care of me. They sent me to the back, in a chair so to keep me there to get my money.  After i say, i am done and try to shake water off my feet, the employees all come out of no where speaking foreign language and i hear, we busy, 5 mins, so sorry.   I said, no i have things to do, its been well over 30 minutes!!!  They say so sorry, coming now and they are looking to front of store.  I did wait. Had nice guy come with smiley face. So i relaxed, then he ask if i want nails trim. I say yes but not too short, i said had pedi 2 wks ago and they left a little too long. So he proceeds to cut down to quick!!  I said, no no, too short. He say, too short, not all way. I said no just little short. He did a nice job after that mistake. Neat polishing and good foot leg rub. I had asked for #2, which is listed as 25 dollars.  I thought he massage legs for favor against me sitting so long in water before service start.  Thought they were really sorry and were offering good customer service.  WRONG!!  So when its all over, i did tio the guy 10 dollars. It wasnt his fault they have bad management.  I then give him 25 dollar for service. He tells me, no 30. I say, i got #2 and its listed as 25.  He says in his native tongue something to, i guess the lady owner, and i hear her say something back. He comes to me and says 30 dollars. And he walks away with his 10 dollar tip!  I pay my bills, so if its 30 its thirty, ...so as i am getting into my purse for an additional 5 dollar, lady yells over to me, it 30 dollar. She cant see me cause there is pillar.  I say, i getting it.   I just do not like the service i received. They kept saying, we sorry, we sorry, but no one really was sorry. I won't go back there. I wont recommend this place either. Read Less

I went in for a man/pedi and was taken right in. Now I see why. The staff was rude and as soon as I sat down they handed me a menu of pedicures ranging from classic to one for like $65. I stuck with the $20 classic. Polish and design look fine but there was no massage and they did not even use a pumice or anything on my feet. I still have rough spots and skin that would have easily come off with one simple brush. After I saw how bad the pedi was, I just did the gel polish, which cost me $18 (no manicure). Can't mess that up! I won't be returning. Read Less

Went for a leg wax and was a little horrified at how unsanitary and dirty the room was. They use one stick throughout the wax, I mentioned I was uncomfortable with her doing this and she replied, "it's ok, no worry". The floors and walls were gross. Never been cleaned in there, I'm certain of it. I had a full leg wax and of course, pants off. While she was waxing my leg, another woman opens the door and brings in another woman for an eyebrow wax. This was a small, cramped room. I wanted to leave the moment it started but I didn't want to seem difficult or rude. It's seriously needs to be brought to the attention of the health department it's so bad. Read Less

The customer service was awesome! I received the #4 Gel Pedi and Gel Fill In which was awesome as well. The only reason I did not give 5 stars is my nails could have used more buffing (couple of nails aren't smooth). Sonny was great...I will be returning and making suggestions on the nail buffing and neatness of polish. :) Read Less

I have been to a few other places an they were always in a rush to get me done they would burn my fingers or cut my skin an Hannah has a lot of patience I explained my situation an she took her time with me I will be going back to her Read Less

I will never go back here again! My daughter and I go there for a "Girls Spa Day". We were told to go in the back for the pedicure first. They started with me first but then proceeded to take 3 other adults (eye brow waxing). I am then asked to go to the front to have my fingernails done. Meanwhile my 6 year old daughter is still sitting in the back. A 4th lady comes in, complains about time, so they tell me they need to take her before my daughter because she is a working pa...ying adult, even though I am paying the same price for my daughter as an adult. They quickly start my daughter's toe nails while finishing up my fingernails. My one nail got messed up when being sat under the fan but was told the paint was on there, they were not required to fix it. They then proceed to tell me how much I owe without even offering to do my daughter's fingernails as requested in the beginning. My daughter was an equal paying adult and should have been treated like one. And mistakes should be corrected prior to leaving the business in my opinion. See More Read Less

I have been to many different nail salons. This is by far the best I have been to. The people are very friendly and the job they do is excellent . If you haven't been to this place since the new owners took over you must give it a try. You will LOVE it. The place is clean and very organized. There are many places out there that don't care. Dream Nails cares. Give it a try and I bet you will love it as much as I do. Read Less