Awful. I have been here several times out of convenience. This time I went and a younger male did my nails. He botched them and then tried to fix them with glitter after I said I hate glitter. Then he put some cheap metallic stuff on it. I want *natural* looking nails. I told him several times I didn’t like it and he basically got frustrated and gave up. I spent $105 on services today and that’s what I got. I’m very upset and encourage you to not venture out to this salon. I’ve never had stellar service and now, I’ve had awful service. Read Less

The place is not the nicest and they don't communicate well but their work is very good. They did want to charge me extra for my nieces nails without explaining why or letting us know before hand which really bothered me. They also are fine with leaving you mid work to assist other clients which was also a bit troubling. But if you have time and patience the end product is very good. Read Less

I stopped by Star Nails because it's super close to my house and I just moved to the area a few months back. I got a full gel set with coffin tips, paid $55, and tipped Michelle $5. I'll give them 1 star because Michelle had good customer service but it's downhill from there. I inspected the nails the next day and they were uneven, crooked, and NOT coffin tip. Within a week my nails were lifting and started to come off. I went in so they could fix it but the manager was not there and could not be reached and the tech I was speaking to was only willing to fix my nails if I paid $30. I refused and left. I won't be going back there ever again. Read Less

My favorite place to get my pedicures, manicures, and waxing done!! The owner and staff are pleasant and fun! I have been going there for years!! Tran and Teresa are fabulous!! I have gone to other nail salons in the area and no one compares to Star nails! I highly recommend! Read Less

Horrible customer service. I have never been treated so badly while spending my money. Linda filed my nails down too thin and 4 out of 10 of them were broken within 4 days, went back so they could repair the broken nails and was told that I would have to pay for another gel manicure! I will never visit this establishment ever again. I will make sure that no one I know will ever spend another dime here. Read Less

Can I just say, I went from feeling okay about this place to having a negative opinion after today.  I used to live in a Mt. Rainier neighborhood not far from here and, subsequently, came here often. We moved to DC and I found a couple other places that were just as good, or better, so I stopped coming. Today, I was in the area and dropped in and was shepherded, right away, to an open pedicure station. I had a brief flash of a red flag though when I noted that the nail technician was Hispanic. Noting that this was really awful of me to make that distinction, I quickly put it out of mind- though we all know that urban nail shops are generally run by Vietnamese and they are crazy-good with nails-- fast, efficient, and they work with amazing precision.  Star Nails still appears to be owned and managed by Vietnamese, but there were 2-3 Hispanic Nail tech employees who were taking the early customers.  Anyway, I settled in and started soaking.  But, when my tech started work, she was very rough with the toe nail clipper, getting too close to by skin to the point where I felt like she was going to cut me and when she was trimming my cuticles, she did cut one of my toes. She apologized and put some blue stuff on it that felt like hell fire.  Then when she went to buff my toes, again, she was heavy handed and paid no attention to where she was actually buffing-- she ended up sandpapering the skin above my toes.  By the time she lotioned my feet and legs and then sprayed the obligatory alcohol on my toes to remove lotion residue, the alcohol created a burning sensation over the entire area of my toes, cuticles and skin caused by the earlier abuse from the tools. I was supposed to get a manicure too, but said I was late for something and couldn't stay. I paid for my pedi and left.  Hope that helps. I wouldn't say avoid Star Nails at all costs, but request one of the older nail techs. Read Less

I have been a loyal customer to this business for 16 years! They are quick, professional and reliable. I have had the same nail tech since FOREVER! I usually get my nails done through the week since it does tend to get busy during the weekends. Each tech has their own style so its nice to know you have options. They have an array of services to fit your beauty needs. I love this place! Read Less