I normally go here when my technician is unavailable. I went in for a simple polish change on my toes. My technician was Nancy. She didn’t completely remove the initial polish off my toes and she did a rush job applying the new polish. I was completely dissatisfied and disappointed. Probably won’t be going back. Read Less

This is my go to spot. They keep their facilities clean which is VERY important to me. Ive been to other places people reccomend and they have this fungus smell. Small advice: If there is an odor near the bathroom or their eating area in any nail salon, or if they use their bathrooms for storage....RUN LIKE HELL. 9/10 there is some bacteria brewing there. At this place They don't eat outside the designated eating area, But they serve wine to guest. I did a couple's pedicure with my husband here and he actually loved it. We had the private couples room. It's true that it depends on your nail tech on how your nails turnout but that's with every nail salon. I don't get anything like fake nails. I like growing out my own nails. They really know how to care for natural nails which is great for me. Read Less

I haven’t been to this place in over a year because of my last experience with them.Do not go here. When I felt like I was being over charged for a refill the nail tech next to the one removing my polish told me to go somewhere else if I have a problem with the price. I couldn’t believe it! Then when I made a complaint to the manager about her he showed no care for what I was saying. We need more diverse nail salons because of this issue right here. These asian business owners think that they can treat people any kind of way when we’re the ones spending our hard earned cash for their services. Read Less

Overall this place is ok but hit or miss depending on who they assign to you. I only get basic pedicures to keep my combat boot worn feet clean. Pretty simple no frills as I dont want or need sugar treatments to my feet. My first visit Linda took great care. My second visit Nina did a horrible job as if she was in a rush and angry because I didn't pay for upgrades. I experienced extremely poor customer service her Nina and the manager whom I spoke with afterwards. Be careful here and accept Nina. Read Less

I have received manicures and pedicures several times in the past at The Village Nail Bar by various technicians including the manager Jonathan. I went there primarily because it was close to home, clean and they did decent nails. The quality of my nails varied depending upon which technician serviced me. However, after my mother had a bad customer service experience with Jonathan last year, regarding poor quality work done by a different technician, I decided to no longer patronize this business. He was rude and didn’t care about rectifying the problem but getting her to spend more money for a “do over” for the original poor quality work. Fast forward to 2018, I decided after much contemplation and reading reviews to look for a “good” nail technician and to give this salon one more try. I called and spoke to Kenny and made an appointment with him. I arrived on time for my appointment and was told by Kenny that someone had called and canceled an appointment with him for the same time that I had scheduled my appointment with him, so the receptionist cancelled my appointment in error and there was nothing he could do because he took someone else and is fully booked. So, I am shocked first of all that someone had an appointment scheduled the “same” time with Kenny as I did and then supposedly someone called and canceled my appointment. Kenny didn’t try to accommodate me and have someone else complete the client who is now in my scheduled slot nor did he offer for me to wait for him. I spoke to Jonathan to see if he could do my nails since he did them before. He refused and stated he could give me someone else. My purpose in making an appointment with Kenny is because I wanted good quality service for my nails and not just some random technician. I asked Jonathan if he could offer a gift certificate since the salon made the error, to accommodate me. He refused, laughed and said its not their policy. I assume it’s not their policy to provide horrible customer service either but tends to be their practice. I let Jonathan know that I would be doing a review of my experience and he laughed at that as well. I know that they do not care about the customer. They just see green and think if they give the patrons candy, chips and drinks that they can treat people any kind of way. Well, my green spends where I am respected, appreciated and given great customer service. I do have a choice where I spend my money and I choose to never spend a dime there again! Read Less

Today was my very first time coming to this salon. I will have to say it was one of the best experiences I have had in a long time!! Kenny was absolutely amazing!!! He really goes the extra mile to make you feel relaxed!!! Loved it I will definitely be back!!! Read Less

I had a horrible experience for the second time here. All I wanted was a no chip manicure and walked out disappointed again. I’ll take my business else where, to a place where they know how to do nails. Read Less

Today my 80 year old mother, went to get a pedicure. I recommended the Nail Bar because it was supposed to be a great experience. When she arrived there this morning, it took them a very long time to tend to her. She felt rushed they did not provide a welcoming or pampering experience. She was not pleased and was upset. No one offered her something to drink. Customer service was not there. I called and spoke with the manager, Jonathan and he said that they were short staffed and perhaps that is why there was a lacking of customer service. that is not good, she went there at a non peak time and got lousy service. People pay extra to go there to experience something a bit more spa like and relaxing. Shame on the Nail Bar. My mom is upset and so am I. Read Less

They do great work but are slow as molasses. Be sure to set extra time aside in your schedule. Its worth it but it's frustrating if you're in a hurry. And yes, even when you have an appointment, you should expect to wait. Just sit back, relax and enjoy the wine and snacks. Read Less

A beautifully designed salon with attention to ambience. The only reason I hesitate to give 5 stars is based on 3 small point. The first being the fact that the lighting makes it difficult to properly see the variation in nail polish( fine sparkles, matte, etc.). A little track lighting aimed only on the polish wall will solve that issue.Secondly, one of the older women( I assume manager or owner) chose to chastise my pedicurist DURING my foot massage. I understand that she may have left her prior station untidy, but to publicly address it so loudly ruins the atmosphere for every client and made my foot massage a little more aggressive than I think it originally would have Been( understandably so...she was publicly embarrassed). She could've come next to my lady and asked to speak to her for just a moment and none of us would've known what the issues were.And finally, while I appreciate the fast pace of not wasting my day, I could have used a little more explanation on what the manicurist offered. I sat, wondering why my nails felt " sticky"; only to be told that the new gel polish they suggested had not cured all the way and needed more alcohol. Read Less

This isn't just a regular mani/pedi! They have created an atmosphere where I've had an EXPERIENCE! From the piano music, to beverages offered to service with a smile. 5-Star customer service. I will definitely be back as well as refer others. Read Less

I really enjoyed my hot stone pedi and the massage! I actually fell asleep. Normally I am watching every move the nail tech is doing. Here I was very relaxed. The wine bar doesn't hurt either! Will be my go to from now on. Read Less

I've been in Maryland now for 2 years and have been so disappointed in every salon I've been too until I found the nail bar! I had the pleasure of having Christina and she was absolutely amazing. Best pedicure I've ever gotten and can't wait to come back! Read Less

I just want to add to my previous review since some people claimed they didn't have enough options!!! This place is amazing. I've watched people come in and get angry because of the wait and storm out. I've watched people get upset and snatch candy, cookies, chips or food off the trays and storm out. There's no reason to act like a child. The wait is long because they have a lot of customers. They even treat the rudest customers with the utmost respect! They provide tons of goodies to eat, sodas, water, coffee, tea and WINE or MIMOSAS! I have been coming here since day 1 when they opened! Their prices aren't the cheapest but it's more than fair for the quality of work! They have a ton of choices: 18 pedicure options, 12 nail enhancement and manicure options, 14 waxing options, 6 permanent makeup options, 6 eyelash options, 7 massage options, 5 facial options and 11 combo/package options. So no one should say they don't have enough options. These options have been available since they opened! I've worked with most of the technicians here including the owner and I have no complaints! You can find me on IG @the.gym.unicorn I'll be posting some of their work there. Read Less

I just want to add to my previous review since some people claimed they didn't have enough options!!! This place is amazing. I've watched people come in and get angry because of the wait and storm out. I've watched people get upset and snatch candy, cookies, chips or food off the trays and storm out. There's no reason to act like a child. The wait is long because they have a lot of customers. They even treat the rudest customers with the utmost respect! They provide tons of g…oodies to eat, sodas, water, coffee, tea and WINE or MIMOSAS! I have been coming here since day 1 when they opened! Their prices aren't the cheapest but it's more than fair for the quality of work! They have a ton of choices: 18 pedicure options, 12 nail enhancement and manicure options, 14 waxing options, 6 permanent makeup options, 6 eyelash options, 7 massage options, 5 facial options and 11 combo/package options. So no one should say they don't have enough options. These options have been available since they opened! I've worked with most of the technicians here including the owner and I have no complaints! You can find me on IG @the.gym.unicorn I'll be posting some of their work there. Еще Read Less

This such a beautiful place to have a nice day of relaxation. Everyone is very professional. When you make an appointment, it is on time. My go to nail technician is Johnathan. The ambience is very clean, calm and peaceful. I will always give them ⭐️ ⭐️⭐️⭐️⭐️. Outstanding customer service! Read Less

I go here for waxing. They always do a good job but need to let people know if there is a wait. This is the 3rd time in 6 months that they tell me to go back to the wax room and I'm left sitting there for over 10 min for someone to come in and help me. Read Less