This Star Nails location is 1,000 times better than the one located in Upper Marlboro. Honestly this place is just fine depending on who you get your nails done by. This is where I typically get my nails done and pretty much everyone is good at what they do. There is one tech named Tony, he always has a constant attitude and is the worst in regards to customer service; the first and last time I got them done by Tony, he cut me twice and complained about the shape&length I wanted my nails. Other than that, yes some of the techs tend to be on their phones, but at least every time I walk out I’m satisfied with my nails.(with the one exception when Tony did my nails) Read Less

I love all of the staff there. It’s was the first place that I got my nails done and I absolutely loved it. My nails stay on for a month and when I get my toenails done, they last for 3 weeks. I’ve tried going to different nail salons but all of them I just don’t find good. I went to Zen Spa once and my nail broke the next day. I would recommend Colleen, Kayla, and Tina. I find they really really good. Read Less

I've been coming to this nail salon for almost 11 years. I've been going to the same lady for almost all 11 years. I will not name drop but I will no longer be coming to this location. Recently everyone I mad an appointment I am NEVER seen at that time. I am ALWAYS waiting 5-44 minutes after my appointment time. 5 minutes is fine but after that a phone call would be nice to know you are running behind. It's a real inconvenience and unprofessional to have a customer with an appointment to wait more than 10 minutes. I'm over this place.WORST CUSTOMER SERVICE!! Read Less

First visit and I am really impressed with the service and care taken having my shellac. I slammed my finger in a door in September and the nail is slowly growing back and Camelia was so gentle when buffing and preparing the nail. I will be back and have some bubbles too next timeRead Less

I recently booked over telephone to have my hair done. On arrival I was told that they were not able to do the hair style I had chosen from their website. They showed me 2 other styles on their mobile phone and I chose one. I had made it clear when booking my appointment and also on arrival that this was the first time I'd had my hair done up by a stylist. However the member of staff continued through my visit to tell me all the things I should have done before the appointmen...t- standard procedure which had never been made clear to me before the appointment. The hair do was poorly done and when I asked for hair strands and hair lumps to be smoothed, the member of staff got angry and told me off. She later cornered me and told me that they normally charge £15 extra for the styles they'd shown me. I felt publicly humiliated and told off by the staff member. All the other customers were offered a drink except for me. I left close to tears. I will never return. See more Read Less

This place is absolutely AWFUL!!!! I went in for a pedicure. The shop was pretty much empty and I waited for 20 minutes before being seated in a manicure chair. Finally a nail tech came over but because she only had 15 minutes before her next appointment she rushed through my pedicure and did a horrible job. I originally wanted a spa pedicure but was told no due to my nail tech not having enough time. Also this nail shop just keeps reusing the same nail tools over and over barely cleaning them. I would never recommend this place to anyone. It really deserves 0 stars. Read Less

I had a shellac 2 weeks ago and it is still perfect. I've never had a shellac last this long, it is in perfect condition no chips at all! Only issue is that it is growing out. The nail technician was brilliant on the day, did cuticles and the colour is stunning. Lovely relaxed atmosphere and loved having a glass of prosecco. Great price too! Read Less

I had not visited this spa for several years but the experience was the same. Loud and definitely not a relaxing atmosphere   It hard to believe the owner or manager is onsite and not only tolerates but participates in the loud conversations across the room. The pedicure was minimal at best while the technician tried to sell me on other products. This was a last minute venture but my last. One week later I am Back at my spa! Read Less

Smells funny, went there for a pedicure. Service was okay. Then went back because it's close to my house and convenient but they lock their doors 25 minutes before the scheduled close time. I won't be going back.Read Less

One of the worst nail places I have been to in Bowie, got my nails done and had to come and get them repaired less than a week later. Had to wait about  20 minutes for the technician who did the botch job was told no one else could fix it by him. To totally inconsiderate of my time and aggravation. Don't go here! Read Less

Sorry to say but it's Worse blow dry I've have. My hair didn't even last the 30 min journey home. Just looked a mess when I got home. Kept getting my hair caught and tangled in the hot brush. Understandable my hair is very long and think but any trained professional should know how to deal with that appropriately. I'm sure they do very well for people with thin hair. And I'm sure their nail service and updo's are good as I was told they are always busy. Great concept with the prosecco, staff friendly. Would return to try out an updo and maybe a group party booking for nails. But nothing else. Read Less

I rarely visit this location (it's the closest to my home) and it seems that the customers that they do have, have made them feel they do great nails and they do not. Tony, horribly rude and nasty. His ego seems to have been stroked too hard. He was cool until he felt he was needed. I've had to get my nails shaped three separate times before they were the shape I requested and was told he could do it. The attitude must match the work and it doesn't here. Horribly phone interactions and I'm not giving my money to Star Nails anymore. But "they aren't desperate" which explains why their mediocre work is acceptable. Go elsewhere. Read Less

The first time I got My nails done there it was ok , even though the lady wasn't paying attention the whole time she did a nice job , the last two times I went were awful , they rush right throw your nails and they don't pay attention got my nails done there for a wedding and it didn't even last a month before I had to do it 2weeks later for my graduation and they started falling off 3 days after . Also they are not sure at all of their prices .. They give me different prices each time I go there If your a kid I would NOT recommend you going there , they tell u what should be done on your nails as if they knew what you wanted , Your practically taken advantage of But this was my experience all and all other than that the staff is very nice . Read Less

I've been going to this nail salon for years and sadly I will not be returning again. The service is hit or miss on any given day. To me customer service is everything and they seem to be lacking that in this establishment. Please do not attempt to dissuade me from services I want bc of your lack of experienced technicians. If you are unable to provide the requested services please say that and do not waste my time and money with mediocre results. If you're looking for a great service nail shop in Bowie, keep looking! Read Less

Horrible service. Very rude woman at front desk. I was told one thing over the phone and received completely different in person. Woman in charge has very unpleasant disposition. I remained positive but I'll never go back. Don't give this place your money. Read Less

I was in this shop with my daughter today waiting while she got her nails filled in. I was going to get my nails done too, however, we did not make appointments and it would have taken more time than I had. Not their fault. However, this gave me an opportunity to take a good look at the shop. Its not dirtiest shop that I have come across, but it is far from the cleanest. My biggest complaint is regarding the technician named Julia. While she worked on my daughter's nails, she talked on her cell phone over 10 minutes. This is extremely dangerous while using the grinding tools that are used. I will mention that my daughter (16yrs) was frustrated as well. But, she is satisfied with her nails, so we just decided not to return.Read Less

Disappointed. I came here on a wim to get a Mani pedi the day before my birthday vacation. I don't usually get manicure because I've had technicians treat my nails like they are fake. So I told the guy I wasn't sure if I was going to get one and that it depends on how my pedi turned out. I also said I wanted a design on my big toes. It was late and a lot of employees were leaving so when he was ready for my design he said no one will do it because I'm picky and they are ready to leave. I told him I was referring to my finger nails and that I'm going on vaca and want to look nice. They spoke in Chinese then told me I can paint at home. I was extremely polite but disappointed, even sadden that I chose this place. I had him put glitter on my big toes and began writing this review. I actually thought he did a good job and was going to get the Mani but after they just ignored my request and he made my decision for me by saying he knows I dont want a Mani, I said forget it. Read Less

I went in for a gel manicure.  I had an appointment for noon, was put in a chair at 12:15 and a file hit my nails at about 12:20.The good: no cuts, bleeding, or infections.The bad: basically everything else.  I don't usually write bad reviews, but this place really annoyed me.The girl assigned to me brought out her instruments in an old pencil box marked "Linda."  Was her name Linda?  I have no idea.  She never introduced herself.  I couldn't tell if the instruments were clean or not.  I didn't see a single bowl or container of that blue stuff you frequently see being used as disinfectant.  When she told me to go wash my hands after she filed my nails, there was one sink with one nail brush.  The nail brush had obviously been used, a lot.  Did I use the nail brush?  Hell no.  Gross.  (I would like to take this opportunity to point out that I am in no way a germaphobe, but come on, yuck).This girl talked the entire time and gesticulated a lot.  While she was gesticulating, she couldn't work on my nails.  I had already told her that I was there on my lunch break from work but she spent at least half the time yacking and flailing around while I sat there staring at her, then the clock, then her again.  I understand that lunch times can be busy and there may be a wait, but this wasn't a wait issue, this was just inconsiderate.This takes me to one of the things that annoyed me most.  The girl mentioned working on some paper for business school that was due that night.  I said something to the effect of, "oh I remember that, I don't miss it."  She says, "oh you are in business school?" and I said, "uh no, but I went to law school."  If I could only go back in time and retract that statement...  She spent the rest of the appointment asking me about all of her traffic tickets.  Tacky.  And not very fun for me.  I told her I don't do traffic law but that didn't stop her.  My favorite part was how she spent 10 minutes telling me that she shouldn't have gotten a ticket because her son was in the back seat.  What?  There were stretches of time between coats when my hands were in the UV thing and she couldn't be bothered to actually turn it on because she was too busy trying to describe a botched left turn.Near the end of the appointment she stopped talking about her traffic violations.  Instead, I got to hear about that naked survival show and the fact that some girl on the show stepped in the guy's diarrhea.  I have never in my life heard the word diarrhea uttered in any type of salon.  Gross, but whatever.  We were almost done and I kept glancing at the clock trying to get her to move it along so I could get back to work.She finally finished up, no massage, no lotion.  At one point she rubbed the top of my hand for about 15 seconds like she was trying to warm it up, that was it.  It reminded me of when the guy on 101 Dalmatians brought that runt puppy back to life by rubbing it briskly.  Except if my hand was the puppy it would have just stayed dead.So now we are done with the manicure.  I go up with her to pay and give her my card.  She runs it and I see there is no place for a tip (yes, I was still going to leave one, because I'm a sucker).  I ask her if the other copy will have a place and she says, "No, you should have told  me!"  No, lady, you should have told me, don't loudly admonish me after a sub par manicure.  I had no cash, so she yelled at someone in the back for a minute and then told me she could  run my card again and the minimum was $5.  Whatever, fine.When I got to the car I saw that my pinky nail was lumpy and thick, the polish ran off the nail and onto my finger.  There was also a piece of something that was stuck in the clear coat of my ring finger nail and the ends of my nails were rough.  I had to file them all when I got home, I also managed to file out the random extra bit on my ring finger.I decided to wait to write the review and see how long the manicure lasted.  Less than a week.  On day 4 both pinky nails are peeling off.  I really hate to be a jerk, but this was completely disappointing.  It will definitely be worth driving farther down the road to a different salon. Read Less

I went in for a gel manicure.  I had an appointment for noon, was put in a chair at 12:15 and a file hit my nails at about 12:20.The good: no cuts, bleeding, or infections.The bad: basically everything else.  I don't usually write bad reviews, but this place really annoyed me.The girl assigned to me brought out her instruments in an old pencil box marked "Linda."  Was her name Linda?  I have no idea.  She never introduced herself.  I couldn't tell if the instruments were clean or not.  I didn't see a single bowl or container of that blue stuff you frequently see being used as disinfectant.  When she told me to go wash my hands after she filed my nails, there was one sink with one nail brush.  The nail brush had obviously been used, a lot.  Did I use the nail brush?  Hell no.  Gross.  (I would like to take this opportunity to point out that I am in no way a germaphobe, but come on, yuck).This girl talked the entire time and gesticulated a lot.  While she was gesticulating, she couldn't work on my nails.  I had already told her that I was there on my lunch break from work but she spent at least half the time yacking and flailing around while I sat there staring at her, then the clock, then her again.  I understand that lunch times can be busy and there may be a wait, but this wasn't a wait issue, this was just inconsiderate.This takes me to one of the things that annoyed me most.  The girl mentioned working on some paper for business school that was due that night.  I said something to the effect of, "oh I remember that, I don't miss it."  She says, "oh you are in business school?" and I said, "uh no, but I went to law school."  If I could only go back in time and retract that statement...  She spent the rest of the appointment asking me about all of her traffic tickets.  Tacky.  And not very fun for me.  I told her I don't do traffic law but that didn't stop her.  My favorite part was how she spent 10 minutes telling me that she shouldn't have gotten a ticket because her son was in the back seat.  What?  There were stretches of time between coats when my hands were in the UV thing and she couldn't be bothered to actually turn it on because she was too busy trying to describe a botched left turn.Near the end of the appointment she stopped talking about her traffic violations.  Instead, I got to hear about that naked survival show and the fact that some girl on the show stepped in the guy's diarrhea.  I have never in my life heard the word diarrhea uttered in any type of salon.  Gross, but whatever.  We were almost done and I kept glancing at the clock trying to get her to move it along so I could get back to work.She finally finished up, no massage, no lotion.  At one point she rubbed the top of my hand for about 15 seconds like she was trying to warm it up, that was it.  It reminded me of when the guy on 101 Dalmatians brought that runt puppy back to life by rubbing it briskly.  Except if my hand was the puppy it would have just stayed dead.So now we are done with the manicure.  I go up with her to pay and give her my card.  She runs it and I see there is no place for a tip (yes, I was still going to leave one, because I'm a sucker).  I ask her if the other copy will have a place and she says, "No, you should have told  me!"  No, lady, you should have told me, don't loudly admonish me after a sub par manicure.  I had no cash, so she yelled at someone in the back for a minute and then told me she could  run my card again and the minimum was $5.  Whatever, fine.When I got to the car I saw that my pinky nail was lumpy and thick, the polish ran off the nail and onto my finger.  There was also a piece of something that was stuck in the clear coat of my ring finger nail and the ends of my nails were rough.  I had to file them all when I got home, I also managed to file out the random extra bit on my ring finger.I decided to wait to write the review and see how long the manicure lasted.  Less than a week.  On day 4 both pinky nails are peeling off.  I really hate to be a jerk, but this was completely disappointing.  It will definitely be worth driving farther down the road to a different salon. Read Less

I used to go to this nail salon years ago,but I have since moved on!  However, I was in the area and gave it a shot.  I was serviced very quickly, so no complaints there!  However, I didn't like that because I was getting a regular manicure, they didn't have a good color selection for polishes.  My technician, Ann offered me a gel manicure and told me that it lasts longer and doesn't chip.  I had heard this before, so this wasn't a surprise.  However, they had a LOT more colors to choose from in the gel polishes.  She told me that they have more colors in the gel polish!  This was annoying to me because I feel you should have equal polishes for both manicures.  But if I choose to get a manicure here again, I will just bring my own!  But for the most, the experience here was nice.  The prices were average for Bowie, so that wasn't a surprise.  It is very nice and bright in this salon and the staff is very friendly.  Great place, just bring your own polish for a basic manicure! Read Less