I've been coming to this salon for about a year now for their various services - manicures , pedicures, waxing and eyelash extensions. I go there there about twice a month now and think they do a consistently good job across all these services.Is it the most luxurious spa ? No. But it's very decent and very reasonable for the price I pay. The team there is also nice and they seem happy to be working there. Read Less

Had my eyelashes done here with Lynda. She's great, I would definitely recommend her. The lash set I had done was called the Volume set at $160, a bit pricier then I am use to. As well $100 for a refill is ridiculous. Thought there would be something super different in terms the service/experience. Nothing to write home about and nothing special to warrant the high price. $120 is the average price for lashes that I pay around the area. Read Less

Donna Cawley: First of all, I would like to apologized for not being there due to it was my day off. We are all licensed and certified for our services. We gave you full refund for the lashes and waxing service, and I will be happy to refund you the tip also. I was not there the day that you came back in there fore i could not apologize you in person. I just want to point out that during the whole procedure while I was doing your lashes, you keep opening your eyes, making phone calls, answering calls because you were trying to get someone to pick up your daughter at the train station. Due to that when u open your eyes the fumes of the glue will make your eyes irritated. After I finish your lashes I wax your brows and lip, your whole face swelled up with the sensitive chocolate wax and you told me that your skin are super sensitive and that they always swollen up. In my personal experience I think that your skin are extremely sensitive, that is why you had an allergic reaction to the lashes glue. Our lashes are mink volume lashes and I was not being dishonest about that. Read Less

I had a terrible experience when I had eyelash extensions applied at this salon. Please, please, please beware of this type of cosmetic work. If you decide to go through with it, ask the technician to show you their license/certification in applying eyelash extensions - also insist on seeing evidence that the eyelashes are natural. It never occurred to me to ask because I was referred to this salon. There were a number of issues with my application. First, there was too much glue applied which caused an allergic reaction. The edges of my eyelashes were inflamed and painful. This was compounded by the fact that the eyelashes were plastic (not natural like the technician assured me). Second, the application caused my natural eyelashes to turn downward into my eyes. Each time I blinked, the surface of my eye was irritated. This all came to a head after 4 days when I began having serious pain in my right eye. This led me to an urgent care center followed up the next morning by a trip to my eye doctor. Upon examining my eyes and eyelashes, my eye doctor informed me that the eyelash extensions were not applied properly and ultimately led to scratches on my cornea. She advised me to have the eyelash extensions removed immediately. I went to the salon and asked to speak to the owner, Quyen. I was told she was not in that day, and I was given her cell number. I sent her a text and included a picture of my eye. To date, I’ve never heard from her. To add insult to injury, the technicians at the salon kept telling me to come back in 30 minutes for someone to take care of me. For nearly 2 hours I went back and forth waiting for someone to remove the eyelash extensions. I received a refund but was told I could not be refunded the tip I’d left. While standing at the counter, I contacted my bank to file a dispute. It was then that I was told they would refund all of my money. Again, no apologies, empathy, or anything. The technician who applied the lashes was Linda and she was not in when I returned. I absolutely do not recommend her for any type of service and she was dishonest with me. I’ve attached a picture of my eye to show the seriousness of the problem. I was very fortunate because there was no permanent damage to my eye. I had to wear a contact treated with antibiotic medication though. Again, don’t be fooled by the name of the lashes – it’s a ruse to think you’re getting high quality natural lashes when you are not. I requested my lashes after being removed as evidence they are fake. They deserve 0 stars. Read Less

For as much as I want to give a 5 star I can't because, I had an upper eyelid reaction ( inflsmmation) the day after I has the individual mink and had to call off work. I've had eyelash extensions applied in the past with no reaction so I am skeptical about the hygiene. Otherwise, the service was good and the employees are pleasant. I'll revisit to try their chocolate wax. Read Less

One of my good girlfriends went in for a full lash extension install last Fri (4/7).  She sent me like 100 pics and the lashes looked really nice.  I got caught up in her excitement and called to make an appointment to no avail.  I kept calling (at least 5x) at various times of the day until someone finally answered...A deposit was required for the appointment, but the person who answered the phone continued having side conversations as she attempted to process my transaction. This process took about 15 minutes and it felt like my call was totally inconveniencing her.  In addition, she repeated my PII as she processed the payment.  What In The World is this? Has anyone heard of Identity Theft? Well, just 3 days later, my friend was losing individual lashes and attempted to report her issue, again now answer.  This delay in time, issues with the lashes, and the realities of allergy season snapped me back to reality.  I decided to cancel my appt and experienced the recurring problem of no one answering... Finally, a distracted young lady answered today and told me she couldn't refund my deposit. I shared the policy (as I understand it) of customers being allowed to cancel at least 48 hours before their appt.  She said, so it's too late for you to cancel. I'm like, No my appt is on Fri, 4/14 but I've been attempting to cancel since yesterday (4/10).  She finally acted like she processed my request, but couldn't provide a cancellation or confirmation number... I asked when should I expect to see the refund, she said she didn't know and the call ended...I'll continue to monitor my account, but long story short; CUSTOMERS MATTER. Evalash, run your business better, train all customer facing staff members, and show some respect. Customers are not paying with peanuts. I was prepared to pay at least $160 for this service plus tips, but many services are much more expensive. Customer service is important regardless of how popular your techs have become. Read Less