I really wanted to adore this place because it's so close to my home. I usually got to Enchanted in DC or Athena in Baltimore. But I live here. I don't know if I'll be back. I have to think on it. I f... Read More
I really wanted to adore this place because it's so close to my home. I usually got to Enchanted in DC or Athena in Baltimore. But I live here. I don't know if I'll be back. I have to think on it. I feel pretty "meh," which isn't a great feeling after dropping over $100.They're okay. They use quality products but I really didn't like the customer service. It's strange to me that a salon would have high end products and services, but also plain "Cute Nail" face-ass customer service.Cons-On jump, I felt rushed picking a color and a service.Upon entry, I asked how much they charge for Ombré dip powder and it's $60 plus a $5 take-off fee if you already have dip powder. I was confused and a bit put-off because at other salons the take-off is included if you're just replacing the same type of polish. I think it's a petty charge, but I kept my opinion to myself. After all, the nail tech doesn't set the prices. I just said "ok."After that, my nail tech spent the rest of the 90 minutes regularly discussing why "this" costs more than "that" and why they charge more than "other" salons etc. I'm a bit offended because I felt the implication is that I frequent cheap salons and just don't know things about nail salons (neither is true.)Any way, I ended up getting a basic pedicure and gel manicure with metallic finish (25/55=80). Note: I still wanted the Ombre dip powder, but the nail tech told me to get that "next time" and try something "different" for "less money" today. I told her it wasn't about money, I was concerned about my sensitive nails because they break. She insisted to he dip powder next time. I took her suggestion because I was concerned that maybe she just wasn't good at dip powder (although she assured me she was). Or maybe she didn't have time. I didn't want to press her to do my nails differently than she was comfortable so I took her suggestion.One last negative- my pedicure chipped that evening. Granted, my nails do take longer to dry than everyone else's. But I told them that so I wish something was done to prevent it. Maybe it's bad and I should just get gel pedicure. Idk.Now positives! I liked how fast the service was. My hands look bomb. They use quality products. They appear very up-to-date with the trends. Huge dip powder selection, omg, I've never seen so much dip powder.My thumb had a nasty scratch-like mark in the finish and it cured before I noticed. She appeared not to mind buffing it off and doing that nails over when I asked.All in all, I might return in a pinch. I might return to see if it's different. Also, for the reader, I would suggest giving this place a shot. I just wouldn't recommend it very enthusiastically.I'm just not used to being treated so poorly. But I'm not in the city, it's damn Beltsville. Maybe I should rein in my expectations and maybe I'm spoiled. Idk. Read Less