Was skeptical due to the bad reviews but I gave it a shot anyways. The lady convinced me to get the spa pedicure which I enjoyed, my gel mani looks beautiful and the person that did them was sweet. The establishment was clean and everyone seemed friendly, my experience wasn't as awful as yelp reviewers made this place out to be, I will return and post a follow up review. Read Less

Sometimes if you get the right person they will do an 'ok' job, but the guy who runs it is rude and always in a rush doing your nails. Would not suggest going here. If you are going to spend money, anywhere in annapolis is better. Read Less

Firstly I'll say, upon walking into the store, you are not greeted properly, two Chinese girls were screaming over my shoulder out the door to someone who they knew who walked past, didnt greet me or the next customer and how they ask for your service is by saying "What do you want?!" That is not the service one should receieve when spending almost $50 for nails! I paid $41 for a full set with two crappy designs, the entirety of doing my nails the lady yelled "relax", now I've been getting my nails done for years, when youre sanding my flesh and missing my nail with a drimmel, of course the person is going to flinch! I chose a design out of her set of designs she had painted on example nails, which were hearts, She rushed them and basically made black dots with lines underneath of them and when I corrected her and told her that wasnt the design I chose or paid for she got an attitude, sighed and painted over the design to fix it. I would not recommend this place simply because their customer service is terrible. If you enjoy paying for something you dont get this may be the place for you! Read Less

When I go in there, if I don't get waited on right away, the wait is never long. Phil does an excellent job, I've never had a problem with his work. If I break 1, I'll go back in there and Phil fixes it for free. Phil is the manager. It's a family run business with tvs always on and I have been offered refreshments. I don't like how they're always talking to each other or watching TV while they're doing my nails though. It's a clean establishment with prices no higher than anywhere else . Read Less

The only reason they get business is because they are empty when you walk and and take you right away. Rude is an understatement. They offer bottles of water to select customers in front of others that they didn't offer any to which is highly offensive. The nail tech didn't even allow me to wash my hands before polishing which resulted in lumpy polish as you can see. Told me to wash hands last. There are so many classier places in the area...Take a look at my nails and the other reviews seriously this is unacceptable people West street in Annapolis has many more classier respectful and friendlier people they don't deserve to be in business Read Less

The staff was just plain rude to me from the second I walked in the door. The front desk woman didn't say a word to me just pointed her head towards my chair in a snotty way. I asked my nail technician how she was doin to see if she was any nicer and she said "fine." end of conversation. she was very rough with my fragile and small fingers and yanked my arms a lot. although the end result did look good. but, what irritated me the most was when I saw a piece of hair on one of my nails and was waiting to see if she would take the time to fix the nail. she didn't. she just pained over it and waiting to see if I would notice (I believe). after I paid and tipped her a decent amount (I'm a server so I tip decent to almost anyone) I decided to tell her and that's when she decided to go back and shape my nails and cuticles to A+ condition. why did she only do that after I tipped her? doesn't make sense to me. I felt uncomfortable and unwelcomed. even though the location of this salon is close to me I will not be returning. Read Less

Rushed, not good quality, started working on someone else before I was finished even though I had an appointment. Charged 5$ extra just to remove plain nail polish from my toes. Didn't even get all of the old off. I do not recommend them. 38 dollars for a classic mani pedi and 5 dollars for nail polish removal came to 43$ for a poor job. Read Less

It's a small shop, nothing fancy.  TV is always on and they are always polite and ready to serve clients.  I always do walk in.  The people are nice.  I did get gel nails and found it pricey, not sure I would pay for them again.  But they do look great.  I was concerned the cleanliness of the towels but it seemed that it might have been my impression.. but reading Kara's review, maybe it was not.  Also the tool that they used to push my cuticles did not come from a cleaning device, the nail person a table over tossed it to my attendant. .. hind sight I should have mentioned that was not ok with me... I was too busy talking with my friend to react... I did my gel nails yesterday and so far they look good.  We will see in a few days.  But for the location, for the atmosphere, not sure if the price was right... Read Less

I've repeated this nail salon many times since I hadn't been to one in the neighborhood where everyone is nice. The owner is very sweet. All of the girls are very sweet also. BUT, I was talked into getting gel nails. My instinct told me not to. I have never had a good experience with anything other than my own nail. $40 for a French Gel Manicure and it didn't even look nice. The owner's brother did my nails and he did not do a nice job at all. He almost seemed as though he didn't know how to do a French manicure. The draw for the gel manicure is it lasts 2 weeks! Three days later mine was chipping and peeling off. I went in and the owner graciously fixed the chipped nails for no extra charge. The next day, the rest of my gel was peeling off. I took the $40 loss and just accepted that the owner's brother did not do a good job. Also the next day, I woke up with a sore wart on my finger! Never in my 35 years of living have I had a wart. If any of you don't know the relation between nail salons and the infections you can get, warts are one of them. Also a sign of a dirty, unsanitary salon. I definitely won't return. Read Less