Was the first one to arrive here early Sunday morning. They took me immediately however they had to swap out my pedicurist since someone else had booked him. Don't know why they didn't tell me that from the start since there were other professional pedicurist that could have taken me. There was a long wait for the swap. When I finally received service she stopped working on me to attend to another customer in the waxing room. This took about another 5 to 10 minutes. When she finally came back for the second time she started instructing the neighboring pedicurist on how to operate the chair. I signed up for the 40 minute pedicure. When the time reached 45 minutes /with all the interruptions and delays she stopped my extended message. When asked said that she was done. I had only gotten about 5 minutes if that of message. She then quickly painted my toe nails. I opted out of the manicure. She then brought me over to the nail drying area and immediately asked for payment. So much for being a bliss place to visit! Read Less

What a horrible horrible place!!! DO NOT GO HERE especially for the powder nails!!! The reason I pay more for the powder is so it will last longer. During my initial application, I was puzzled when they used the UV lamp throughout the service. They looked great at first but after a week, they started to lift and look terrible. I work full-time and it was hard for me to get in to have them fixed right away. Today, less than 2 weeks later, I go back in and they refuse to fix them. I've attached pictures for you to see for yourself. Each and every nail is lifting after less than two weeks. This is NOT normal! They clearly were not done properly. I was told they would soak them off for free but I'd have to pay to have them redone. I am shocked at such poor customer service!!! They clearly do not stand by their work. Literally the manager refused to help and said she thought they looked good. What??? Each and every nail, it's coming off. Because I didn't come back in 7 days they wouldn't fix for free. What a huge disappointment. With SO many other nail salons in the area, please save yourself and do not go here! I got them fixed at another salon and they confirmed that they were put on very bad. *****in response to the owner below***** People work and can't rush to the nail salon. I work Thursday through Sunday and came into your establishment first thing this morning. The nails started lifting last week which is LESS THAN two weeks. I showed my nails to several people and they all agree that they look terrible and should NEVER lift after such a short time. I was very polite and nice when I came in today. I was simply looking to have my nails fixed because they were not done properly the first time. Your technician used a UV lamp which is wrong!! Even your description for this service on your website says "no uv light". My new nail technician also said my nails weren't filed properly which is why they ALL lifted. You can not treat your customers in such a poor manner and expect to stay in business. I had no problem finding a MUCH BETTER salon so I don't need your luck finding a new one. You however need luck staying in business. I've had someone else reach out to me today after reading my complaint who also have had problems with your nail services. You clearly need to better train your employees and learn the art of customer service. Read Less

Wouldn’t go back. It was so blant how they treat guest of color vs. non-color guest. Everyone’s paying the same price but get different treatment. A young black girl came in behind me they offered her water and gave it to her in a small cup. A white lady and her daughter came in next and it seemed like everyone rushed to make them comfortable & provided them with full BOTTLES of water. I didn’t get offered anything . I paid for the signature pedicure, no polish (not my thing) . They had the youngest boy do my feet. He did a very mediocre job. The foot massage was not great as if he was afraid to touch me (my feet not ugly niether! Lol). Although the ambience was nice, I wouldn’t necessarily go back again. Experience & job done was not worth $38 + $5 tip. NEXT. Read Less

I had my nails done here only a week ago and I assume because I was a walk-in they rushed my nails. I had a full set done by the young lady with brown hair and blonde highlights, pretty slim & young. She seemed to be the owner. My nails color was beautiful however after only a week the acrylic is peeling around the edges & on my right index finger the acrylic nail is lifting already. They are lumpy and uneven around the base. Read Less

My daughter and I went in for gel manicures for her birthday. We both received an upgrade on the type we picked. I had noticed just the next day that the tips of my nails appeared worn. Then within about a week my pinky was getting caught on things and I noticed that I could peal up on the nail. I check a few other nails and noticed the same thing. By the end of the week I went in to the spa, which was today, to see what they would do for me. The lady was polite but stated they would only fix the ones that were peeling. The place was crowed and I decided to leave because I feel that they should have redone all of my nails. Since I've been home I have easily peeled off the polish on 6 of my nails; with just the tips of them being more difficult to peel. I texted my daughter and she has not had the same problems but is concerned about one of her nails that her lady clipped and now her nail is breaking. I am so disappointed! The only nail spa that I have had great success was in Hilton Head. Read Less

Came here today for the first time. All year I was looking for a salon that did chrome and holographic and could not find one. I’m from Quincy and went and am in Love. Was also 45 minutes early and they took me! Will not be going to any other salon. Thank you guys for the exceptional service. Can’t wait to see you guys in two weeks! Read Less

This place was awful! My friend and I went there before a big overseas trip. The woman who took care of me cut my cuticles several times and then LIED TO MY FACE ABOUT IT as if i wouldn't notice that I was bleeding. And this was AFTER I told her not to push them back because I have really sensitive cuticles. On top of that 4 of my friends 60 dollar gel manicured nails broke or fell off randomly. One fell off while she was washing her hands gently! All the services were over priced ($15 to soak off nails!) and they wanted to charge my friend to fix her nails when we came back from our trip. The people here are smug and rude. Read Less

I am so happy that I came across Dana's Nail Salon! Dana is AMAZING at what she does and her staff is just as amazing! And everyone is extremely nice, helpful and hospitable. And I have never been to a salon that offers so much at a reasonable price....from chrome to all types of designs, to dipping powders, to basically anything your heart desires, they can do. They also offer waxing and tanning as well! Everytime I get my nails and toes done, the amount of comments I get are unreal! I have been and will continue to recommend Dana's to anyone I come across. They're that good. After my first time, I was hooked. I'm sure you will be too. Thanks again Dana and staff for always making my nails and toes look top notch!! Read Less

This place was awful. The guy that did my pedicure was angry, never cracked a smile and failed to tell the girl at the register the accurate service I received so I overpaid. Everyone there was rude and unfriendly. It was a nicely executed pedicure but I would never revisit this place. Read Less

Cons: she cut me, chem burned me, didn't apologize, used shortcuts such as the drill to tear off polish and cut down nails, switched with someone else at the end with no notice to me, and that person ruined the great design by adding glitter without asking if I wanted it. $30 for an acrylic fill? Then I was still going to leave a tip but there is no option to tip on debit transactions. Pros: daughter loved her pedicure in the kids butterfly chair and he was so gentle with her little fingers and toes. She even had a blister from an incident this morning and never complained that it was touched or hurt. Read Less

Best nail salon ever!!! I have been getting my nails done for years and have hopped around from place to place in the Anne Arundel County area until a friend told me about Bliss. When I went I was so impressed with not only the staff, but the look and the time that they took to make sure that I was happy with my nails. I finally had a good gel manicure for the first time in years. It lasted me over 2 weeks!!! When you do go make sure to ask for Victoria she is absolutely amazing!! She takes her time and makes sure your nails and toes look perfect. Read Less