Came in with a friend who has been using this place for years. Not going to lie and say this was the best experience ever. Paid for a deluxe manicure and pedicure- did not receive a foot/leg message/ ... Read More
Came in with a friend who has been using this place for years. Not going to lie and say this was the best experience ever. Paid for a deluxe manicure and pedicure- did not receive a foot/leg message/ hot towel treatment with my pedicure which is PART OF THE DELUXE package. When taken to the table to do my nails I told the woman I would need lotion or something on my legs, only then did she put lotion on my legs- not massaged lotion on my legs but put it on my legs. Once we were done and she charged me for my services, I complained about not getting the massage and towel treatment then she took me to do that AFTER THE FACT. Upon inspection of my nails after I left I realize that my gel polish doesnt even go all the way across my nails. There are clearly spots of my own nails still showing. Was not the relaxing experience that I wanted the day before leaving for my honeymoon. Not worth the $95 Read Less
Mary Wendler
29 Jun 2018
REPORT
Do very good jobs on hands and feet
Queen Of My World
25 Jun 2018
REPORT
Do Not, I repeat, Do Not Visit This Nail Salon. Please do not be fooled by the name or the diverse staff, as I was. I hope this helps someone.
Victoria Moore
7 Jun 2018
REPORT
HORRIBLE SERVICE!!! If I could give zero stars I would. The man literally burned my nail trying to take it off. I JUST a needed a fill and he did not add acrylic and he filled them crooked! Then he se... Read More
HORRIBLE SERVICE!!! If I could give zero stars I would. The man literally burned my nail trying to take it off. I JUST a needed a fill and he did not add acrylic and he filled them crooked! Then he sent me off with another woman that said I was causing trouble because HER EMPLOYEE messed up my nail! The lady he gave me to snatched my hand to see what he did then left me to go tend to someone that just walked in the door! Did not try and come back to service that was messed up for 10 mins. I WILL NEVER COME BACK HERE AGAIN!!! Disgusting customer service! And I honestly believe it was because of my color. Either way their terrible! Read Less
Tammy Case
12 May 2018
REPORT
Have used this salon for 3 years now and absolutely love will never go anywhere else
Tammy VanZandt
12 May 2018
REPORT
Have used this salon for 3 years now and absolutely love will never go anywhere else
Jessnie J.
18 Jan 2018
REPORT
I am new to Shreveport so I just wanted to take my dip nails off and have a manicure done. From the second I sat down, the technician I had talked about how terrible my nails were done last time (wh... Read More
I am new to Shreveport so I just wanted to take my dip nails off and have a manicure done. From the second I sat down, the technician I had talked about how terrible my nails were done last time (which was fine), however she didn't do much better of job. My nails weren't filed down properly, they're jagged, the cuticles are not cleaned well and the nail polish is even scrunched at the top of most of my nails. The place was clean and there is a wide array of colors and options. Read Less
Ami S.
1 Nov 2017
REPORT
Not for NexGen... They don't do it often and you can tell. Lost my top coats and a nail in 5 days. They were uneven, messy edges and started peeling bad. Pleasant people just definitely not for nexgen... Read More
Not for NexGen... They don't do it often and you can tell. Lost my top coats and a nail in 5 days. They were uneven, messy edges and started peeling bad. Pleasant people just definitely not for nexgen/dip nails. Read Less
Courtney W.
17 Aug 2017
REPORT
Amazing pedicure. Everything I could expect or want from a salon. The Deluxe comes with sugar scrub, mask, hot stone massage. The massage chairs are nice, not too strong though. Definitely will contin... Read More
Amazing pedicure. Everything I could expect or want from a salon. The Deluxe comes with sugar scrub, mask, hot stone massage. The massage chairs are nice, not too strong though. Definitely will continue to come here! Read Less
Harmony M.
13 Aug 2017
REPORT
Normally when I get a mani I walk away with freshly trimmed cuticles, scrubbed nails, and soft lotion after a hand massage which I did not get here. Although I did get a nice set of acrylics, she did ... Read More
Normally when I get a mani I walk away with freshly trimmed cuticles, scrubbed nails, and soft lotion after a hand massage which I did not get here. Although I did get a nice set of acrylics, she did a good job, nice shape although they were too long but that was my fault. Loves the color, very nice lady, all in all very satisfied Read Less
pfwindham
17 Apr 2017
REPORT
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into... Read More
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into her own long nails and wiped the sediment on the towel she was using for me. She pulled out cuticle cutters and files that were not soaked in any type of solution. She was very unfriendly and when she dropped the clear nail polish brush on the floor she picked it up and put it back into the bottle and set the bottle back on the table to be used again. I also had to tell her to even my nails up three were short and two were very long--and while she went to the cash register I used the file to file my own nails before she could get the polish on them--for they were uneven.
I don't even get a manicure or pedicure but every year and a half to two years and it was such a disappointment. I had a nail that was torn Way past the quick and I had to ask her to use glue on it and she acted like she didn't know what I was talking about. There was no lotion put on my hands and there was no washing of the hands in between customers. Not to mention a lengthy wait which they could have at least put us in the pedicure chairs --that were empty -to let us sit and soak our feet . This is close by my house but I don't think I will be back. Read Less
Pfwindha
17 Apr 2017
REPORT
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into... Read More
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into her own long nails and wiped the sediment on the towel she was using for me. She pulled out cuticle cutters and files that were not soaked in any type of solution. She was very unfriendly and when she dropped the clear nail polish brush on the floor she picked it up and put it back into the bottle and set the bottle back on the table to be used again. I also had to tell her to even my nails up three were short and two were very long--and while she went to the cash register I used the file to file my own nails before she could get the polish on them--for they were uneven.
I don't even get a manicure or pedicure but every year and a half to two years and it was such a disappointment. I had a nail that was torn Way past the quick and I had to ask her to use glue on it and she acted like she didn't know what I was talking about. There was no lotion put on my hands and there was no washing of the hands in between customers. Not to mention a lengthy wait which they could have at least put us in the pedicure chairs --that were empty -to let us sit and soak our feet . This is close by my house but I don't think I will be back. Read Less
Shanda J.
8 Apr 2017
REPORT
Not the worst but definitely not the best. I came in from town and my nails are simple. Not only that but the nails are sloppy. There's paint on my skin, the staff was rude. And the best part? They we... Read More
Not the worst but definitely not the best. I came in from town and my nails are simple. Not only that but the nails are sloppy. There's paint on my skin, the staff was rude. And the best part? They were 50 dollars. Insane. Never again will I go here Read Less
Sean R.
7 Apr 2017
REPORT
Awesome service and atmosphere! My wife and I both got pedicures. The lady that worked on my feet and legs was really good, she massaged all the soreness out. My 1st time here but not the last. My... Read More
Awesome service and atmosphere! My wife and I both got pedicures. The lady that worked on my feet and legs was really good, she massaged all the soreness out. My 1st time here but not the last. My wife was very impressed with the nail work not only of hers but of other patrons that she observed. Read Less
Lan T.
25 Mar 2017
REPORT
Great customer service and awesome results. If I'm not getting my nails done one at a full service spa after my massage and facial etc , this is my go to place to get my nails done! Good music as well
Kim T.
25 Mar 2017
REPORT
Great customer service and awesome results. If I'm not getting my nails done one at a full service spa after my massage and facial etc , this is my go to place to get my nails done! Good music as well
Misty P.
21 Nov 2016
REPORT
First time to use them and I will be back! We opted for the Deluxe Pedicure and it was well worth the upgrade. They went well above and beyond with the massaging and extra add-ons that many salons do ... Read More
First time to use them and I will be back! We opted for the Deluxe Pedicure and it was well worth the upgrade. They went well above and beyond with the massaging and extra add-ons that many salons do a rush job on. The pedicure was very thorough and what I expect a great pedicure to be like. I would highly recommend Luxary Nail Spa to anyone who lives or is visiting Shreveport. Read Less
Laura F.
15 Oct 2016
REPORT
4.5 - I have tried many salons much closer to where I live, because its covenant, but i always pay more and get less services. I always come back here! The staff is friendly, never rushes, and has alw... Read More
4.5 - I have tried many salons much closer to where I live, because its covenant, but i always pay more and get less services. I always come back here! The staff is friendly, never rushes, and has always done a great job. The only reason I did not give 5 stars is sometimes they seem a bit cluttered and untidy (not dirty).... but I'm really OCD. Read Less
Tara G
8 Sep 2016
REPORT
My favorite place to have my nails done! I've been a customer since this business opened. They always do a wonderful job that lasts a long time too! The don't cut corners or rush either. Never disappo... Read More
My favorite place to have my nails done! I've been a customer since this business opened. They always do a wonderful job that lasts a long time too! The don't cut corners or rush either. Never disappoints! 5 stars!Read Less
Patrick N.
15 Aug 2016
REPORT
Not a big veteran of nail places but they did a fantastic job on a pedicure (just the third I've ever had). Place was clean and nice and the folks were friendly.
Ashton Nations
21 May 2016
REPORT
Had a very young looking girl do my toes, she did a wonderful job and held a nice conversation with me. It was an overall enjoyable experience.
NW N.
15 May 2016
REPORT
3.5 * The vibe was mostly tranquil on a Sat. afternoon. Koi (sp) did a good job with deluxe pedi. I asked about deals/seasonal promos & there weren't any? It's pricey for the outcome but I'd try again... Read More
3.5 * The vibe was mostly tranquil on a Sat. afternoon. Koi (sp) did a good job with deluxe pedi. I asked about deals/seasonal promos & there weren't any? It's pricey for the outcome but I'd try again. Read Less
dede w
27 Feb 2016
REPORT
Our first experience walking in we weren't greeted correctly they didn't even asked what we wanted but asked to come back I an hour or 2 I believe they were a tad racist
johnny.huynh.3720
29 Mar 2013
REPORT
It is a Luxury Spa I ever seen, so beautyful inside with professional decoration, and service is good.
Came in with a friend who has been using this place for years. Not going to lie and say this was the best experience ever. Paid for a deluxe manicure and pedicure- did not receive a foot/leg message/ ... Read More
Came in with a friend who has been using this place for years. Not going to lie and say this was the best experience ever. Paid for a deluxe manicure and pedicure- did not receive a foot/leg message/ hot towel treatment with my pedicure which is PART OF THE DELUXE package. When taken to the table to do my nails I told the woman I would need lotion or something on my legs, only then did she put lotion on my legs- not massaged lotion on my legs but put it on my legs. Once we were done and she charged me for my services, I complained about not getting the massage and towel treatment then she took me to do that AFTER THE FACT. Upon inspection of my nails after I left I realize that my gel polish doesnt even go all the way across my nails. There are clearly spots of my own nails still showing. Was not the relaxing experience that I wanted the day before leaving for my honeymoon. Not worth the $95 Read Less
Mary Wendler
29 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Do very good jobs on hands and feet
Queen Of My World
25 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Do Not, I repeat, Do Not Visit This Nail Salon. Please do not be fooled by the name or the diverse staff, as I was. I hope this helps someone.
Victoria Moore
7 Jun 2018
REPORT
☆☆☆☆☆
REPORT
HORRIBLE SERVICE!!! If I could give zero stars I would. The man literally burned my nail trying to take it off. I JUST a needed a fill and he did not add acrylic and he filled them crooked! Then he se... Read More
HORRIBLE SERVICE!!! If I could give zero stars I would. The man literally burned my nail trying to take it off. I JUST a needed a fill and he did not add acrylic and he filled them crooked! Then he sent me off with another woman that said I was causing trouble because HER EMPLOYEE messed up my nail! The lady he gave me to snatched my hand to see what he did then left me to go tend to someone that just walked in the door! Did not try and come back to service that was messed up for 10 mins. I WILL NEVER COME BACK HERE AGAIN!!! Disgusting customer service! And I honestly believe it was because of my color. Either way their terrible! Read Less
Tammy Case
12 May 2018
REPORT
☆☆☆☆☆
REPORT
Have used this salon for 3 years now and absolutely love will never go anywhere else
Tammy VanZandt
12 May 2018
REPORT
☆☆☆☆☆
REPORT
Have used this salon for 3 years now and absolutely love will never go anywhere else
Jessnie J.
18 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I am new to Shreveport so I just wanted to take my dip nails off and have a manicure done. From the second I sat down, the technician I had talked about how terrible my nails were done last time (wh... Read More
I am new to Shreveport so I just wanted to take my dip nails off and have a manicure done. From the second I sat down, the technician I had talked about how terrible my nails were done last time (which was fine), however she didn't do much better of job. My nails weren't filed down properly, they're jagged, the cuticles are not cleaned well and the nail polish is even scrunched at the top of most of my nails. The place was clean and there is a wide array of colors and options. Read Less
Ami S.
1 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Not for NexGen... They don't do it often and you can tell. Lost my top coats and a nail in 5 days. They were uneven, messy edges and started peeling bad. Pleasant people just definitely not for nexgen... Read More
Not for NexGen... They don't do it often and you can tell. Lost my top coats and a nail in 5 days. They were uneven, messy edges and started peeling bad. Pleasant people just definitely not for nexgen/dip nails. Read Less
Courtney W.
17 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Amazing pedicure. Everything I could expect or want from a salon. The Deluxe comes with sugar scrub, mask, hot stone massage. The massage chairs are nice, not too strong though. Definitely will contin... Read More
Amazing pedicure. Everything I could expect or want from a salon. The Deluxe comes with sugar scrub, mask, hot stone massage. The massage chairs are nice, not too strong though. Definitely will continue to come here! Read Less
Harmony M.
13 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Normally when I get a mani I walk away with freshly trimmed cuticles, scrubbed nails, and soft lotion after a hand massage which I did not get here. Although I did get a nice set of acrylics, she did ... Read More
Normally when I get a mani I walk away with freshly trimmed cuticles, scrubbed nails, and soft lotion after a hand massage which I did not get here. Although I did get a nice set of acrylics, she did a good job, nice shape although they were too long but that was my fault. Loves the color, very nice lady, all in all very satisfied Read Less
pfwindham
17 Apr 2017
REPORT
☆☆☆☆☆
REPORT
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into... Read More
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into her own long nails and wiped the sediment on the towel she was using for me. She pulled out cuticle cutters and files that were not soaked in any type of solution. She was very unfriendly and when she dropped the clear nail polish brush on the floor she picked it up and put it back into the bottle and set the bottle back on the table to be used again. I also had to tell her to even my nails up three were short and two were very long--and while she went to the cash register I used the file to file my own nails before she could get the polish on them--for they were uneven.
I don't even get a manicure or pedicure but every year and a half to two years and it was such a disappointment. I had a nail that was torn Way past the quick and I had to ask her to use glue on it and she acted like she didn't know what I was talking about. There was no lotion put on my hands and there was no washing of the hands in between customers. Not to mention a lengthy wait which they could have at least put us in the pedicure chairs --that were empty -to let us sit and soak our feet . This is close by my house but I don't think I will be back. Read Less
Pfwindha
17 Apr 2017
REPORT
☆☆☆☆☆
REPORT
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into... Read More
The owner was nice and did a good job on my pedicure but when she handed it over to a young lady worker for the manicure--, the young woman --before doing my nails sat down in front of me and dug into her own long nails and wiped the sediment on the towel she was using for me. She pulled out cuticle cutters and files that were not soaked in any type of solution. She was very unfriendly and when she dropped the clear nail polish brush on the floor she picked it up and put it back into the bottle and set the bottle back on the table to be used again. I also had to tell her to even my nails up three were short and two were very long--and while she went to the cash register I used the file to file my own nails before she could get the polish on them--for they were uneven.
I don't even get a manicure or pedicure but every year and a half to two years and it was such a disappointment. I had a nail that was torn Way past the quick and I had to ask her to use glue on it and she acted like she didn't know what I was talking about. There was no lotion put on my hands and there was no washing of the hands in between customers. Not to mention a lengthy wait which they could have at least put us in the pedicure chairs --that were empty -to let us sit and soak our feet . This is close by my house but I don't think I will be back. Read Less
Shanda J.
8 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Not the worst but definitely not the best. I came in from town and my nails are simple. Not only that but the nails are sloppy. There's paint on my skin, the staff was rude. And the best part? They we... Read More
Not the worst but definitely not the best. I came in from town and my nails are simple. Not only that but the nails are sloppy. There's paint on my skin, the staff was rude. And the best part? They were 50 dollars. Insane. Never again will I go here Read Less
Sean R.
7 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Awesome service and atmosphere! My wife and I both got pedicures. The lady that worked on my feet and legs was really good, she massaged all the soreness out. My 1st time here but not the last. My... Read More
Awesome service and atmosphere! My wife and I both got pedicures. The lady that worked on my feet and legs was really good, she massaged all the soreness out. My 1st time here but not the last. My wife was very impressed with the nail work not only of hers but of other patrons that she observed. Read Less
Lan T.
25 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Great customer service and awesome results. If I'm not getting my nails done one at a full service spa after my massage and facial etc , this is my go to place to get my nails done! Good music as well
Kim T.
25 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Great customer service and awesome results. If I'm not getting my nails done one at a full service spa after my massage and facial etc , this is my go to place to get my nails done! Good music as well
Misty P.
21 Nov 2016
REPORT
☆☆☆☆☆
REPORT
First time to use them and I will be back! We opted for the Deluxe Pedicure and it was well worth the upgrade. They went well above and beyond with the massaging and extra add-ons that many salons do ... Read More
First time to use them and I will be back! We opted for the Deluxe Pedicure and it was well worth the upgrade. They went well above and beyond with the massaging and extra add-ons that many salons do a rush job on. The pedicure was very thorough and what I expect a great pedicure to be like. I would highly recommend Luxary Nail Spa to anyone who lives or is visiting Shreveport. Read Less
Laura F.
15 Oct 2016
REPORT
☆☆☆☆☆
REPORT
4.5 - I have tried many salons much closer to where I live, because its covenant, but i always pay more and get less services. I always come back here! The staff is friendly, never rushes, and has alw... Read More
4.5 - I have tried many salons much closer to where I live, because its covenant, but i always pay more and get less services. I always come back here! The staff is friendly, never rushes, and has always done a great job. The only reason I did not give 5 stars is sometimes they seem a bit cluttered and untidy (not dirty).... but I'm really OCD. Read Less
Tara G
8 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My favorite place to have my nails done! I've been a customer since this business opened. They always do a wonderful job that lasts a long time too! The don't cut corners or rush either. Never disappo... Read More
My favorite place to have my nails done! I've been a customer since this business opened. They always do a wonderful job that lasts a long time too! The don't cut corners or rush either. Never disappoints! 5 stars!Read Less
Patrick N.
15 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Not a big veteran of nail places but they did a fantastic job on a pedicure (just the third I've ever had). Place was clean and nice and the folks were friendly.
Ashton Nations
21 May 2016
REPORT
☆☆☆☆☆
REPORT
Had a very young looking girl do my toes, she did a wonderful job and held a nice conversation with me. It was an overall enjoyable experience.
NW N.
15 May 2016
REPORT
☆☆☆☆☆
REPORT
3.5 * The vibe was mostly tranquil on a Sat. afternoon. Koi (sp) did a good job with deluxe pedi. I asked about deals/seasonal promos & there weren't any? It's pricey for the outcome but I'd try again... Read More
3.5 * The vibe was mostly tranquil on a Sat. afternoon. Koi (sp) did a good job with deluxe pedi. I asked about deals/seasonal promos & there weren't any? It's pricey for the outcome but I'd try again. Read Less
dede w
27 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Our first experience walking in we weren't greeted correctly they didn't even asked what we wanted but asked to come back I an hour or 2 I believe they were a tad racist
johnny.huynh.3720
29 Mar 2013
REPORT
☆☆☆☆☆
REPORT
It is a Luxury Spa I ever seen, so beautyful inside with professional decoration, and service is good.