I will never go back to this nail salon, the owner was abrasive and disrespectful to me when I came back with a messed up manicure.I had been there earlier in the day to get my nails done, and whether... Read More
I will never go back to this nail salon, the owner was abrasive and disrespectful to me when I came back with a messed up manicure.I had been there earlier in the day to get my nails done, and whether the polish was old or too thick, it was legitimately 3.5 hours later and my nails were still soft and I had messed a few of them up. It wasn't a big deal, I was just going to go back and ask for a polish change and I would've been fine paying again because I was going to choose a different color. The owner told me to pick a color and to sit down and that it would be 10-15 minutes. I waited about 15 minutes until someone came and got me and was about to start my nails, but then all of a sudden the owner told him no and to go and give someone else a pedicure. I waited another 10 minutes and then asked the owner when my nails would be done and he told me I had to "wait my turn." When I realized that the wait was definitely not about to be the "10-15" he originally told me, I politely asked if someone could just remove my nail polish for me. He told me no, that everyone was busy, and I would have to wait for someone to finish to come over and take my nail polish off. Okay, fine.. I asked if I could just have a cotton ball with alcohol and I would remove it myself. Again, he was so rude and just tells me no he's busy "can't you see I'm with a customer?" Literally anything I said to him he would say "you have to wait your turn, I'm busy." This guy was so unnecessarily rude to me--I came in willing to pay for a polish change, realized the wait was too long and I had prior commitments I needed to leave for, and all I wanted was for my nail polish to be taken off and I would have came back in the next day when I had more time. I ended up asking the woman who did my nails for me for the cotton swab and she was nice enough to pause her pedicure and take it off for me. She asked if I wanted to come in the next day for color but I told her no, there's no way I would come back to a place with an owner who was that rude to one of his customers, which is pretty unfortunate because this was my second time there and I really liked the lady who did my nails both times.Really poor and inappropriate business management and the owner created such a scene so I hope the other people in there getting their nails done saw how rude he is. There's dozens of other nail salons in New Orleans so I'll take my business elsewhere. Read Less