Went here today (11/6/17) day before my due date. Needed a little pampering. Staff were very kind and made me feel so relaxed. Mani/pedi, the massages were just what I needed. Left with pretty fingers and toes. Thank you! Read Less

I think this place is under new management. I used to come here many years ago and the service was excellent, atmosphere was very relaxing. Now not so good. My service was rushed. Massage was non existent. The place is not like it used to be when I came here before. Read Less

I came here to get my acrylics put on. One girl put on the tip of the nail while the other girl did acrylic. My nail was so separated from the acrylic it was ridiculous. I kept asking the lady to fix it and she kept telling me not to worry about it. After I repeatedly told her she would just continue to brush it off and not acknowledge my concerns. In the gap between my nail and acrylic you could literally fit a whole penny in between. The ladies kept insisting that it was my fault because my nails are long. Not only do my nails not have a shape but she made them all different lengths and shapes she also missed a big ol chunk of acrylic on the side of my nails. I told her to do square square and they are more round. Keep on driving if you see this place it is horrible!!! Read Less

Pedicure was done.... One of the best. When it is time to get my full set she clips my real nails off minus two of them. They began to speak rapidly in their native tongue. I can sense a problem, because my nail tech is rolling her eyes. She tells me "We wont be able to do your nails."AFTER SHE CLIPS MY REAL NAILS.... I COULD HAVE DONE A QUICK RECOVER AND PAINTED MY LONG NAILS... NO OPTIONS.... JUST WE WONT BE ABLE TO... THIS COULD HAVE BEEN TOLD TO ME UPON ENTRY. THIS IS THE WEEKEND OF THE ESSENCE FESTIVAL.... MY TOES ARE DONE... HANDS ARE CLIPPED AND TORE UP..... WILL NOT GO BACK!!!!!!!!! I am still sitting in the car waiting on sis.... No apologies .... No anything.... Horrible horrible horrible😞😞😞😞😞😞🌋🌋😞😞😞👎💅 Read Less

The salon space is quite & simple.  Nothing special about the setup. Everything is clean and standard looking w/ simple spa themed prints on the walls. They offer waxing,  lashes, and standard  manicure pedicure services. There is no wifi or tv. So - just know that.I can/will only speak about manicure services. The stand out, for me, is Helen. Helen is highly skilled with her precision acrylic placement and buildup technique. Her nail repair work is undetectable AND durable. I give 4 stars because there isn't wifi and I give Helen 5 stars. Read Less

This places gives the best pedicures and the price is unbeatable! They offer a large array of colors for you to choose from. They also offer every vast selection of wax services. I no longer live on the Westbank but the great customer service and excellent manicures and pedicures that Vive offers has kept me coming back. The staff is always patient and never takes tremendous care in the service that they provide. The staff also listens to the customers concerns and takes great pride in making sure that the customer is satisfied. Read Less

Great friendly establishment, love going with my family when we are down in the bay, the folks there are attentive and do a great job on both nails and toes, try the shalack it lasts up to 5 weeks, can't wait to go again Read Less

Okay experience. Vive has gone downhill since new owners took over. Prices have gone up, services are not executed well, & the actual hours the salon is open have been shortened. Pedicure I received had to be done twice & my gel manicure is chipped 6 hours later... Everything felt rushed. I used to go out of my way to come to this salon; not anymore. Read Less

DON'T WASTE YOUR TIME OR MONEY HERE!!! This is the absolute worst nail salon I've ever been to. HORRIBLE customer service from start to finish. The lady who did my pedicure had a lengthy phone conversation on her cell phone with it on speaker while she was working on my feet. She never greeted me when she started because she was talking on her cell phone. After she finished her phone conversation, she continued to talk with another worker in the salon--still not acknowledging my presence. Her continuous chatter made the experience unpleasant and it wasn't relaxing at all. Aside from the rude behavior, the pedicure itself wasn't a quality job. The polish was not done correctly--it had bubbles and there was still residual polish around my toe nails. I wasn't pleased with the end result or the customer service.As my feet were drying, another customer walked in and I warned her of the poor customer service. The customer reported my comment to the worker and she yelled "I don't care what she say!" At this point I was appalled and didn't want to give my money to this business. My friend and I waited patiently  for someone to address us (since we hadn't paid yet) but the workers ignored us. I finally said that if nobody was going to address us we were going to leave. My pedicurist came over and I shared with her my complaints but she got extremely defensive. Long story short...SHE LOCKED THE DOOR & CALLED THE POLICE on me because she thought I wasn't going to pay for my services. It was totally unnecessary because if my intentions were to just leave without paying I could have done so when they were ignoring us and we were left near the door unattended. After realizing that the worker couldn't comprehend the error of her ways, I paid and left before the police arrived. If you are seeking good service in the area, I'd suggest Polished Nail Lounge but it's appointment only. There won't be a line at Vive Nail Spa because the customer service sucks and most people probably never come back after their first visit. I WILL NEVER EVER COME BACK TO VIVE NAIL SPA!!!! And they should change the name because there's nothing spa-like or relaxing about this place. It will surely go out of business soon...good riddance!!! Read Less

WORST PEDICURE I'VE EVER GOTTEN!!I've always gotten my nails done downtown, but since I live on the west bank I decided to try a salon over here. I went to multiple salons, and Vive looked clean so I gave it a try. The customer service was horrid. The lady was on the phone the entire time she was doing my friend's pedicure! I couldn't relax at all! Though my pedicure came out okay, my friend's was terrible. The paint job was terrible and the lady never even asked how she was doing. Then, we waited about 30 minutes thinking someone would come over and tell us our total so we could pay. They never did. When some other women came in, we warned them that the service was bad. One of the ladies told them what we said and the lady who works there said "I don't care what they think". Then she proceeded to ignore us again. Finally, my friend asked if they were going to ever tell us our total and stop ignoring us. The lady then starts talking loud and said she didn't have bad customer service because she smiled! WHAT?!?! she then asked my friend..well, do you want to pay? my friend says no, i don't want to because my feet are messed up. Then, the lady locks the door and tells us that she is going to call the police! Granted, we had our cards out the entire time waiting to pay. If we were going to leave, we had ample opportunity to do so when they went in the back and ignored us for 30 minutes. To make a long story short, we paid and left. I will never walk into this establishment again. I have been to numerous nail shops around the country and haven't experienced anything this bad! DON'T WASTE YOUR TIME FOR CRAPPY SERVICE! Read Less

My pedicure and manicure was rushed.  End result it looked horrible.  Had bubbles in nail polish, looked lumpy and dull.   Also, during pedicure, because the lady was rushing she ended up scratching the side of my foot causing me to bleed.  This was the most horrible nail salon experience I ever had.In addition,  horrible customer service Read Less

DON'T WASTE YOUR MONEY! Honestly the worst salon I've ever been to. Rude service and I'm sure they over charged me for a service ($25 for a full set when the advertised price is $18!!) I was displeased with in the first place. I went in once to get my brows done and the man was very rough with the wax and made my brows very uneven. Vive has disappointed me on several occasions and I will NOT be back. I advise other people seeking good service to look elsewhere! Read Less

used to be a regular at this place until the owner gave it to her sister or something. tried to come back again, big mistake.  the people dont know what they are doing and they hurt you! there prices went up and they rush through everything. Im done with this place, had enough Read Less

Wanting to avoid those salons that are too crowded or those that only take appointments... I ventured to the Westbank. It helps I work in this area some weeks.  This salon is very clean and I have always found the staff very friendly. The price is typical of nail salons but there are opportunities for discounts for regulars which I really like. And with a basic Pedi...you receive a leg scrub which is a nice plus.  So, you're in and you're out. I like that. Read Less

This place was terrible...clean but not much color to choose from.  The women have attitudes and are not friendly at all.  I just went in there the other day and it was not relaxing at all a younger girl gave me the pedicure did not really say anything was very rough and cut my toe also. I left something very valuable to me in there came like right back to get it and it was gone Do Not Go There!!! Read Less

Nice ladies..decent clean place..BUT I'M NEVER COMING BACK!!I dropped by during my lunch break to get my gel nails done for this weekend.  I normally go to La Vang off of Manhattan but when I came they were all packed! There was no way I could get done during lunch.  So, I drove down the street to Vive Nail Salon.I came in and asked if they offered Gel Nails.  The owner responds Yes and pointed to the color selection.  An decent number of selection but not as much as La Vang.The lady doing my manicure was nice.  But then we got to the actual gel nail point.  I realized they did not know what they were doing.  She originially picked up the wrong base coat and another lady from afar had to tell her..no that's the top part.  When she painted each layer on, she asked me to put my hands in the UV machine.  She did not know which option to press.  She kept pressing..A..then..B..then..C..then D..then ask..which one do I press..so she presses A..(not sure if this is right)Then for the top coat..she presses D..waited..when she was done..took my hands and wiped it off for the final step..It was still sticky!!!..Another lady came by..originial lady left to start a pedicure for another customer..2nd lady said..it's not dry!..had to rebuff..put another coat..reset the UV machine..another 3 minutes...3rd lady came...checked it again after spraying it off...still sticky..At this point..I told them..no I've done gel nails plenty of time...it's not like this..can you just remove and I'm willing to pay for the labor.Owner lady stopped her nail session with her customer..came over..and rebuffed again...wiped it..and put in made 4th time!!..As i'm typing this..this gel nails still feel sticky!..I wished I just waited another day for my usual location...She gave me $5.00 off so $30...I'm a nice person..I know people work hard for their money...so I still tipped my usual $10 for my manicure..so I left paying $40 and my gel nails are already chipping...WTH.....NEVER AGAIN!..Sorry...Just not my type of place... Read Less

My overall experience was great. Friendly service and the price is awesome for the service you get here. I had a deluxe spa manicure & pedicure when i was there. I love the mini-massage on my hand and feet. I like the relaxing music playing in the background with semi spa like decoration. I am very particular about salon hygiene, but this place sanitize their equipment after each client which is a A+++. I would recommend this place to anyone. Read Less

Clean and spacious nail salon and they don't speak in any Asian language!!!!Really nice wooden floors and the decor is Asian neutral minimalist - so beige walls with white trimmings and lots of green bamboo plants.  What's awesome is that this place is so freakin clean (even with the obvious wear and tear on the floor) and none of that acrylic/gel powder/liquid smell (of course...only one person doing fake nails.)You'll find the spa pedicure chairs located in the middle (or "back") hidden behind a small wall for added privacy.  Five chairs total and right when I walked in, one can totally smell disinfectant - HUGE plus.Manicure and pedicure special on Mon-Wed - 33.00.  If you want French, I think add like 10 more (not too sure).  All nail polishes are either China Glaze or OPI (big plus - none of that cheap crap).  My pedicure was good as it has been well over 8 months since got one.  They do cut cuticles here (personally I love it) but make sure to tell them no if you don't want it.  Also, they place signs up telling clients that the razors are no longer legal to use in nail salons - hurrah for them.  Instead, they will use a special foot gel that will "loosen" up that dead skin on your feet and scrub it away (yes it does work - if you have really tough skin, ask them to leave it on longer). Manicure was great as well - skin was trimmed and feels refreshed (although one digit is a wee bit sore).  The only complaint I have is the actual polishing job - my tech missed a few spots  or didn't come up to the ridge too close or left it missing some gaps (both hands and toes).  She also didn't swipe the free edge with the polish to ensure longer staying power.   But she was super friendly...I'm sure the other techs are a bit more experienced...I'll try the others and find out.Of course the tale-tell sign will be how long until polish chips but this place is really spot-on compared to the other "seedy" nail joints. Read Less