For my first review, I willingly gave Kevin 5 stars. As a result, I continued to be a loyal client for 3 to 4 months. After my first visit, however, I began to notice minute details that I didn't like... Read More
For my first review, I willingly gave Kevin 5 stars. As a result, I continued to be a loyal client for 3 to 4 months. After my first visit, however, I began to notice minute details that I didn't like about my nails. Due to Kevin being such a phenomenal nail tech, these errors did not stop me from returning to the salon. I absolutely loved that I could make an appointment with Kevin, however, it defeats the purpose if I still have to wait a long time in order for my services to be provided. At times, my "appointment" would not begin until an hour after the original agreement. This professionalism, or lack thereof, is deplorable. Today when I walked in for my appointment that was scheduled at 7, I observed that Kevin had already started on another client. Because of this, he asked if another tech could do my nails. The other tech seemed to be in a rush while doing my nails, although Kevin agreed that 7 was a time that was most convenient for the salon. My nails feel as though they resemble a mountain -- steep and craggy. Simply put, they are the epitome of the exact opposite of what my nails are supposed to look like. The acrylic, along with my nail color of choice, are uncontrollably spilling onto my skin. Lastly, every nail has a different shape. In conclusion, although this salon is highly rated and extremely close to my house, I will no longer attend due to their poor time management skills, differentiated qualities between nail techs, and inability to improve when given constructive criticism. Read Less