69 Reviews

Planet Salon and Spa

Lexington, Kentucky
Reviews
shelbalyne
17 Jul 2018
REPORT
Great atmosphere and friendly staff. I went in with half an idea of what I wanted and Lorie worked with me to make a great hairstyle which I absolutely love.
Tamara Szafranski
30 Jun 2018
REPORT
Always the best! Never a let down. Wish we had Ramsey's in Florida. Love love the Hot Brown's and you can never go wrong with a Veggie plate. Would recommend highly to anyone. And don't forget Dessert... Read More
Always the best! Never a let down. Wish we had Ramsey's in Florida. Love love the Hot Brown's and you can never go wrong with a Veggie plate. Would recommend highly to anyone. And don't forget Dessert Pie's are the best, and you can not go wrong no matter which one you choose. Read Less
Angela Hurst
15 May 2018
REPORT
May 12th, 2018 Madison County Prom - A few weeks before my daughter's prom I contacted the Hamburg location to schedule hair and make-up. I told the guy that answered the phone that it was her prom an... Read More
May 12th, 2018 Madison County Prom - A few weeks before my daughter's prom I contacted the Hamburg location to schedule hair and make-up. I told the guy that answered the phone that it was her prom and I needed someone really good at makeup and we wanted her hair in soft curls since her hair is at her shoulders. He was nice said no problem and scheduled the appointments (make-up with Macy and hair with Kelly). A week before prom my daughter decided she wanted an updo. I once again called the salon, it sounded like the same young man that took the initial call. I explained what she wanted and asked if Kelly would have time and was capable of an updo. He said Kelly was fantastic and it wouldn't be a problem. On May 12th me and my daughter showed up at 2pm. We were quickly greeted by Macy. We showed her a picture of the look my daughter was looking for (smokey eye, and otherwise very simple). The appointment ran over the allotted time. When she was finished she went to tell Kelly that my daughter was ready for hair. Kelly said her schedule showed simple curls and they should have never scheduled my daughter with her. That since the make up ran over and she had another appointment she wasn't doing it. Macy came back and explained what had happened. I explained that I had called and changed the appointment and was assured that it would be taken care of. Macy talked to another stylist who said she would help with my daughters hair in between her clients. Macy told me that she never does updos but she would make sure that my daughter was taken care of. She worked really hard on my daughter's hair. As I sat watching I saw Kelly finish her appointment, walk by several times and then leave. She never asked if Macy needed help, even though you could clearly tell she was very slow. Other stylist stepped in and helped as they could. When she was finished I was so grateful that she understood how important a prom is to a shy teenage girl. When I went to pay the same guy that took the calls checked us out. He said it's $54. I asked for hair and make-up? He said if they want you charged they are suppose to tell me so I'm telling you it's $54. I said ok. I paid and left Macy a very large tip for her hard work. We felt grateful for Macy. If she hadn't stepped up we would have been in a very bad spot. We felt angry and disappointed in Kelly. I understand she had another appointment and maybe she had to leave at a certain time but she could have at least talked to us and apologize for the mix up, instead she acted as though she could have cared less. And the guy that sits at the front desk, a completely useless employee. None of this was our fault. We did what we were suppose to do and he didn't care that he messed up. Angela Hardin Hurst Read Less
Bridgette Gallagher
13 Apr 2018
REPORT
I have been going to Planet Salon for over 10 years. Amy P. and Seth D. Have been my mine stylists and they have always done great work and the entire staff is always friendly there. Great atmosphere ... Read More
I have been going to Planet Salon for over 10 years. Amy P. and Seth D. Have been my mine stylists and they have always done great work and the entire staff is always friendly there. Great atmosphere as well. Definitely a great choice for a salon to go to. Read Less
Tiffany Rene'e
26 Mar 2018
REPORT
Horrible experience yesterday! Went in for a partial highlight and a shape up. Ended up with my hair darker than what it started out being and 5 inches cut off my hair. I have horrible, uneven layers.... Read More
Horrible experience yesterday! Went in for a partial highlight and a shape up. Ended up with my hair darker than what it started out being and 5 inches cut off my hair. I have horrible, uneven layers. I won’t wear my hair down until I can get this fixed. My hair is literally chopped up. I received a chemical burn on my neck as well. I paid almost $200 for the worst hair experience. Read Less
Laura Cloud
25 Mar 2018
REPORT
I’ve had three different stylists and my hair looked amazing after each time. I will definitely be back the next time I need a hair cut!
Gwen W.
22 Mar 2018
REPORT
Bean works magic on my hair! Worth every penny. Every time I go see her I walk out feeling fabulous and get countless compliments.
Katie Banks
20 Mar 2018
REPORT
I initially went here for an ombré/Balayage style and the outcome was not at all what I wanted. While the stylist offered to redo my color alone, that still wouldn’t have made the style anything like ... Read More
I initially went here for an ombré/Balayage style and the outcome was not at all what I wanted. While the stylist offered to redo my color alone, that still wouldn’t have made the style anything like what I envisioned or asked for. After voicing my concern they offered to have a higher level stylist redo the entire thing at no extra charge. Second time around it turned out perfect! So satisfied with my overall service and will definitely be returning! Read Less
Cynthia Toadvine
16 Mar 2018
REPORT
I started going here in 2016 to get my hair cut and colored. My regular stylist left but I wasn't notified so my last trip a gal cut my hair too short. There was no way I would allow her to highlight ... Read More
I started going here in 2016 to get my hair cut and colored. My regular stylist left but I wasn't notified so my last trip a gal cut my hair too short. There was no way I would allow her to highlight it after that. She kept asking me where and how to cut it the entire time as well. That trip cost $50 dollars. I won't go back. Had they notified me my usual stylist had left I would have gone some place else I needed it cut badly and took a chance. Paying $50 dollars for a wash and terrible cut is a deal breaker. I could have gotten the exact same thing at super cute for half the cost. Read Less
Rocky Pelfrey
8 Mar 2018
REPORT
Had a great experience. Shelby was very friendly and knowledgeable. I got a great haircut and some products. I already scheduled my next appointment!
Janetta Hensley
8 Mar 2018
REPORT
Brooklyn did an absolute fabulous job on my hair. I was one of the winners for her birthday bash an omg she is fabulous!! I recommend her for anything you need done!
Casey H.
25 Feb 2018
REPORT
Leslie was great. Made me very comfortable. It was a nice relaxing environment. I was in and out in no time at all. I didn't feel rushed and she understood what I wanted and what my hair was begging f... Read More
Leslie was great. Made me very comfortable. It was a nice relaxing environment. I was in and out in no time at all. I didn't feel rushed and she understood what I wanted and what my hair was begging for. I would recommend calling in advance to make an apt. Place is very busy. Read Less
Desiree F.
18 Feb 2018
REPORT
I always have a great experience when visiting planet salon! Stephane is an amazing stylist and she saved my hair when another salon gave me a completely botched cut! She's the best!
Rebecca Branham
15 Feb 2018
REPORT
Everyone was super nice, great atmosphere!! All the stylist greeting you with a smile & upbeat conversation.
Carmen Kidd Spaulding
13 Feb 2018
REPORT
It’s a nice salon and the people are nice. You will be given a price list when you go in but it isn’t exact. Still, it’s good enough to get a general idea so be sure and keep it in mind. My stylist is... Read More
It’s a nice salon and the people are nice. You will be given a price list when you go in but it isn’t exact. Still, it’s good enough to get a general idea so be sure and keep it in mind. My stylist is very sweet but also very independent. She will do what she wants not necessarily what I want. If your stylist mentions they will do anything else to you hair be sure and ask how much? It will be expensive for things that are done in equally nice salons for much less. I got a major cut and I wanted a slight trim. My roots were done and the price is the same as a full color. Just be very informed. Stick to your guns and don’t be surprised if it’s still very different. Read Less
Erin Bryan
4 Feb 2018
REPORT
Recommended by a friend, I went to the salon located in Hamburg Pavilion. It was a very good experience. The hairdresser was very knowledgeable and did exactly what I needed. Thankfully he was able to... Read More
Recommended by a friend, I went to the salon located in Hamburg Pavilion. It was a very good experience. The hairdresser was very knowledgeable and did exactly what I needed. Thankfully he was able to fix a mess that was caused by a well known budget hair cutting establishment. Go see Seth at Planet Salon! Read Less
Wilma J.
26 Jan 2018
REPORT
Really nice place!  Ashley Bickers cut and styled my hair and she gave me a very nice cut.  She was so sweet.  The salon itself is very nice and the man at the reception desk was very welcoming.  I wo... Read More
Really nice place!  Ashley Bickers cut and styled my hair and she gave me a very nice cut.  She was so sweet.  The salon itself is very nice and the man at the reception desk was very welcoming.  I would definitely recommend this salon. Read Less
Heather Nardone
12 Jan 2018
REPORT
I was told a few months ago after my keratin treatment that I should go in for a trim in January and scheduled then. Today I got a microtrim done (less than an inch) and was charged $50 dollars. Price... Read More
I was told a few months ago after my keratin treatment that I should go in for a trim in January and scheduled then. Today I got a microtrim done (less than an inch) and was charged $50 dollars. Prices are not worth what it is and are inconsistent with what is online and what they tell you. Online it says a cut is $40 and over the phone they told me a keratin treatment was $250. The keratin ended up being over $300 before the tip and $50 for a micro trim before the tip.When I... confronted them about inconsistent prices the front desk lady (who just is on instagram with her back towards the front door constantly) told me it was because she is an “elite stylist” and that they techniqually should have charged more. I payed and promptly after the front desk lady went and was talking shit about me right in front of my face to the lady that did my hair. These people are rude and have horrible business practice- safe to say I will never be back. See More Read Less
Elizabeth Marx
3 Jan 2018
REPORT
(I believe her name was Andrea) but she was absolutely wonderful. Was so willing to work with me so I would end up with colour in my hair and the final result is honestly so gorgeous. I love this loca... Read More
(I believe her name was Andrea) but she was absolutely wonderful. Was so willing to work with me so I would end up with colour in my hair and the final result is honestly so gorgeous. I love this location so much - everyone is always so great! Read Less
Carolyn M.
22 Nov 2017
REPORT
Got a great cut from Josie and was able to book a same-day appointment. The staff was friendly and courteous all the way around. I have been looking for a good stylist since moving to KY, and I think ... Read More
Got a great cut from Josie and was able to book a same-day appointment. The staff was friendly and courteous all the way around. I have been looking for a good stylist since moving to KY, and I think I've found one. Yeah!! The only negative was that I had to wait quite a while after my appointment time. I will return. Read Less
Nikki Long
21 Nov 2017
REPORT
I recently moved to Kentucky from Ohio. Planet Salon came highly recommended. I came in as a walk in and was lucky enough to get paired up with Farlix Barnes. He is amazing! I am very picky about my h... Read More
I recently moved to Kentucky from Ohio. Planet Salon came highly recommended. I came in as a walk in and was lucky enough to get paired up with Farlix Barnes. He is amazing! I am very picky about my hair and who touches it. I came in for a cut and color. He rocked it! This is definitely my new salon and Farlix is my go-to stylist! Read Less
Scott K.
16 Nov 2017
REPORT
The staff at Planet Salon are top quality.  Tyler is always willing to flex to meet my crazy schedule and does a great job giving me the haircut I want.  Everyone is very friendly and polite.
Steev Ahn
14 Oct 2017
REPORT
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pabl... Read More
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pablo Picasso said "The purpose of art is washing the dust of daily life off our souls," and I fully believe that this notion applies to what I experienced yesterday. To sit in that chair and have Ryann trim away the clutter, the overgrowth, and expose what she did that was hidden in...side... my god. I never thought it would happen to me. You see these television shows where they makeover an ugly duckling and turn them into a beautiful swan... you see these shows and you think, "yeah, for them." For them, there was something underneath, but me? I'm not that person. Ryann changed my world. She showed me that yes. Me too. And she can for you. I was changed yesterday, and the idea of that is scary. It's scary to think that I'll never be that person again. But nostalgia is almost always based on at least a sliver of good. You might have nostalgia for the songs that brought you through a hard time, but I don't think you really have nostalgia for the hard time itself. What Ryann changed me into is strictly better than the previous iteration of me and that helps ease my fear of never going back. And if I really wanted to I could just grow my hair out again. See More Read Less
Asian S.
12 Oct 2017
REPORT
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pabl... Read More
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pablo Picasso said "The purpose of art is washing the dust of daily life off our souls," and I fully believe that this notion applies to what I experienced yesterday. To sit in that chair and have Ryann trim away the clutter, the overgrowth, and expose what she did that was hidden inside... my god. I never thought it would happen to me. You see these television shows where they makeover an ugly duckling and turn them into a beautiful swan... you see these shows and you think, "yeah, for them." For them, there was something underneath, but me? I'm not that person. Ryann changed my world. She showed me that yes. Me too. And she can for you too.I was changed yesterday, and the idea of that is scary. It's scary to think that I'll never be that person again. But nostalgia is almost always based on at least a sliver of good. You might have nostalgia for the songs that brought you through a hard time, but I don't think you really have nostalgia for the hard time itself. What Ryann changed me into is strictly better than the previous iteration of me and that helps ease my fear of never going back. And if I really wanted to I could just grow my hair out again. Read Less
Jay S.
11 Oct 2017
REPORT
Crystal Litsey is a hair Magician!! I am always beyond pleased with how I look after being in her chair. I have such faith in her ability, I no longer tell her what I want. I simply sit and tell her t... Read More
Crystal Litsey is a hair Magician!! I am always beyond pleased with how I look after being in her chair. I have such faith in her ability, I no longer tell her what I want. I simply sit and tell her to do as she pleases! She is absolutely amazing!! Read Less
Beth M.
24 Sep 2017
REPORT
Josie delivered again on a great cut and color! She and the staff at Planet Salon are awesome!
Janet G.
10 Aug 2017
REPORT
I have been going to Planet Salon & Spa off and on for several years (away for school) & regularly for a year--I can honestly say I have never received a bad haircut! For starters, the facility is ver... Read More
I have been going to Planet Salon & Spa off and on for several years (away for school) & regularly for a year--I can honestly say I have never received a bad haircut! For starters, the facility is very clean, the staff (give or take a few receptionists) are friendly, and the atmosphere is very nice. Leah is a rockstar at cutting my hair consistently well (which has been an issue with past hairstylists), styling nicely (which is hit-or-miss with other places I've been), and being all-around super easy to talk to (which is like free therapy lol)!  On another note, I have several allergies & have opted to bring in my own hair products with no complaint at all from Planet Salon & Spa! Read Less
Matthew R.
9 Aug 2017
REPORT
I cant speak for the services however I spent over $200 in gift cards for my sister to enjoy a couples massage with her husband which upon purchase I was assured they did. however, when my sister trie... Read More
I cant speak for the services however I spent over $200 in gift cards for my sister to enjoy a couples massage with her husband which upon purchase I was assured they did. however, when my sister tried to book she was informed they didn't offer that (marketed on their site mind you). In addition, she tried to book just massages since the couples massage was a lie but they were booked out 3 months in advance and the front desk gal didn't know when next availability was. I requested a manager when I called after my sister spoke to them and she wouldn't come to the phone. I left my name and number two more times for her to call and still have yet to receive a call back. It was a disaster. I tried to get a refund and they wouldn't do it so now my sister is stuck with a wasted gift card. The customer service was TERRIBLE. Read Less
Hillary R.
25 Jul 2017
REPORT
Crystal is an amazing stylist and is so talented in so many ways. From waxing to color to cut, she can do it all! Highly recommend! Would also recommend Veronica for waxes/eyebrow tinting. So sweet an... Read More
Crystal is an amazing stylist and is so talented in so many ways. From waxing to color to cut, she can do it all! Highly recommend! Would also recommend Veronica for waxes/eyebrow tinting. So sweet and super quick! She's the bomb! Read Less
Brian W.
30 Jun 2017
REPORT
Very nice facilities and very experienced stylists. Best haircut I have ever had. More than what I like to pay but if I have an important event I always get an appointment here before I try anywhere e... Read More
Very nice facilities and very experienced stylists. Best haircut I have ever had. More than what I like to pay but if I have an important event I always get an appointment here before I try anywhere else. Read Less
Karen G.
18 Jun 2017
REPORT
Such a beautiful salon with great stylists! They really care about making the client happy! I love it!
Brynne A.
18 Jun 2017
REPORT
Planet Salon and Spa always timely and professional. Josie is wonderful, very kind and proficient! I'm looking forward to my next visit.
Krystal Lane
14 Jun 2017
REPORT
I messed up my hair by dying it red and they were able to fix it. Forever grateful.
Steve B.
26 May 2017
REPORT
Mary Taylor is fantastic! She always gives me a great style and cut! Bumble products are the best and she turned me on to them.
Keisha Roberts
19 May 2017
REPORT
I had my hair cut and dyed by Crystal! She did a great job, I can't recommend her enough!
Karma Dymon
2 Mar 2017
REPORT
Great people. Great atmosphere. Also putting out great hair.
Kaci L.
15 Jan 2017
REPORT
Josie kills it every time! Precision hair cutting and by fair the best!! Brow wax, and hair cuts and coloring is always on point!
Kaitlynn D.
17 Dec 2016
REPORT
I've been going to planet salon for over a yr now and so far I have seen lori, amy, and farlex and they have been wonderful and have always taken care of me and have done exactly what i have asked. My... Read More
I've been going to planet salon for over a yr now and so far I have seen lori, amy, and farlex and they have been wonderful and have always taken care of me and have done exactly what i have asked. My hair style have always turned out amazing and the environment is always friendly and warm and welcoming. My first choice for a salon ,wouldn't trust anyone else to do my hair. Read Less
Karen Mossman
9 Dec 2016
REPORT
I have been a client for around four or five years. Love the full services including hair waxing etc. Lorie Carmickle is my stylist and I trust her and she has successfully turned my hair around from... Read More
I have been a client for around four or five years. Love the full services including hair waxing etc. Lorie Carmickle is my stylist and I trust her and she has successfully turned my hair around from extremely damaged to long healthy and gorgeous. Marcy the owner is always improving the salon making it more beautiful and appealing. There is always a smiling face at the front desk welcoming me and checking me in when I arrive. Great location in Hamburg off Winchester Road. I would say that it is the nicest and most professional full-service salon in the Lexington area. Read Less
dianna delara
26 Nov 2016
REPORT
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which... Read More
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which took a long time of decision making. My stylist was really nice and did a great job in my hair cut. However, my hair color is a little disappointing. The color at the top of my head is way lighter more than the body. It looks like I only color the top and gave up the rest. At first I thought its just hard to see the color because of the lighting but when I got home to take a closer look The color was not spread properly. I probably need to spend more now to get it right. Tried to call to address it hoping something could be done but nothing was really offered. I guess they can't really do anything about it. Read Less
Dianna D.
25 Nov 2016
REPORT
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which... Read More
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which took a long time of decision making. My stylist was really nice and did a great job in my hair cut. However, my hair color is a little disappointing. The color at the top of my head is way lighter more than the body. It looks like I only color the top and gave up the rest. At first I thought its just hard to see the color because of the lighting but when  I got home to take a closer look  The color was not spread properly. Tried to call to address it hoping something could be done but nothing was really offered nor tried. Disappointing. Read Less
Dolly O.
22 Oct 2016
REPORT
The worst facial I received. I had the acne/brightening facial because I have black head problems and my sister had the age defying facial. I scheduled for 4 and 5pm because there was one esthetician.... Read More
The worst facial I received. I had the acne/brightening facial because I have black head problems and my sister had the age defying facial. I scheduled for 4 and 5pm because there was one esthetician. Instead we had our facials done the same time and rushed in between. There was no skill or comfort. The arm and hand massage was skipped and the facial was very short. I had to ask whether I would get the warm towel and steamer worrying it may be skipped. We started around 4:10 and finished around 4:40. We paid $50 each and didn't receive the quality work. Highly disappointed. Read Less
Tresine L.
19 Sep 2016
REPORT
Fabulous service!Incredibly knowledgeable, innovative & cutting edge staff-- always willing to help and accommodate schedules.
Reema P.
12 Aug 2016
REPORT
Only place I go to and trust! I can always count on Leslie to know what I want! She does great with eyebrows and styling!
Tawyna E.
6 Jul 2016
REPORT
I am on vacation had the best massage with Kathy. I will drive 5 hours,to see her again. Thank you so much Kathy
Dustin C.
14 Apr 2016
REPORT
I am here in Lexington for a bout 3-4 months for work......I am a loyal loyal client to the two stylist that I know in Miami Beach and New Orleans......so to say I was nervous was the under estimate!!... Read More
I am here in Lexington for a bout 3-4 months for work......I am a loyal loyal client to the two stylist that I know in Miami Beach and New Orleans......so to say I was nervous was the under estimate!!!! When I got to planet salon and met Ashley Umstead I knew this could not go wrong....she listens, so friendly, and genuinely cares!!! I left there with one of the BEST haircuts and color I have ever had!!! Thank you thank you!!! I will come see her as often as I am in a 100 miles radius!!!! Read Less
Susan H.
29 Mar 2016
REPORT
My favorite place in Lexington! Every stylist I've tried in the past has been hit or miss on my cuts. Billie does a gorgeous job every time! Everyone is so friendly here. Love this place!
Debbie G.
14 Jan 2016
REPORT
Planet Salon and their team in Hamburg are amazing!  I've visited many salons in Lexington, and hands down they're the best I've found.  The staff is skilled, friendly and accommodating.  Amy at the f... Read More
Planet Salon and their team in Hamburg are amazing!  I've visited many salons in Lexington, and hands down they're the best I've found.  The staff is skilled, friendly and accommodating.  Amy at the front desk makes me feel welcome from the moment I walk in, and hairstylist Josie has transformed my hair from average to luxurious with her color, blow out and scissor magic! Read Less
Aneesha R.
24 Aug 2015
REPORT
Ill keep this short. DO NOT GO HERE. I gave specific instructions for my eyebrow wax and basically paid 18.00 to have my eyebrows hacked up. Just save yourself the trouble and go elsewhere
Molly jo S.
20 Mar 2015
REPORT
After a big mistake while bleaching my own hair I went to Planet Salon to have it fixed. Leah was my stylist and she was GREAT! My cut turned out exactly how I wanted it and she worked some serious ma... Read More
After a big mistake while bleaching my own hair I went to Planet Salon to have it fixed. Leah was my stylist and she was GREAT! My cut turned out exactly how I wanted it and she worked some serious magic on my orange and yellow head of hair. I need to go back one more time for some more toning and I defintily plan to go to Leah again. She's fabulous! I recommend her highly. I gave it 4 out of 5 stars simply because the music drove me crazy. Tina Turner and Justin Beiber?! Ah.... Read Less
Savanna C.
20 Dec 2014
REPORT
Love this place. I've been many times before, but it had been over 2 years before my last visit (until today). The reason is my favorite stylist apparently moved to Knoxville and I just couldn't get o... Read More
Love this place. I've been many times before, but it had been over 2 years before my last visit (until today). The reason is my favorite stylist apparently moved to Knoxville and I just couldn't get over it. Jason was amazing. Well, today I decided to go through with a drastic change -- I wanted an undercut pixie. I called the salon and booked an appointment with Laura. When I met Laura and showed her the pictures of the cut I wanted, she stopped smiling and said "Why do you want to do that?" I explained why and she took me back to get shampooed. She left to go get a cape, and she was going for about three minutes. If her expression from earlier didn't give it away, I knew then she didn't want to do the cut.  Then she brought another stylist named Mary back with her, and explained to me that she had never done that kind of cut before and didn't feel comfortable doing that.  However, she assured me that Mary was quite comfortable and proficient (for lack of a better word) and would do an excellent job.I was so happy that Laura was honest with me about her skills and that she found another stylist who could give me what I wanted. It was very proactive and was great customer service. Mary was amazing and did a fabulous job.  Laura also stayed to watch, which I liked because it shows that she gives a crap. Ultimately, I was very pleased and I booked an appointment for six weeks from now.  I'll definitely be coming back again. Read Less
Alan M.
31 Jul 2014
REPORT
First time here Marcella was my stylist great style, friendly staff, clean and modern salon will definitely return
Heather T.
11 Dec 2013
REPORT
I love this salon! I would not go anywhere else!! I have been to many salons in the area and had not been able to find anything like this place! The stylists really know what they are doing! They go o... Read More
I love this salon! I would not go anywhere else!! I have been to many salons in the area and had not been able to find anything like this place! The stylists really know what they are doing! They go out of their way to make me feel special! Not only are the stylist amazing, but so is their product and atmosphere! They use bumble and bumble, it's a little pricey, but lasts you FOREVER and it has really improved the quality of my hair! The salon is also very well taken care of and clean!! Read Less
Suzon00
2 Mar 2012
REPORT
I have lived in he Lexington area for almost 10 years and have tried a lot of stylists. Planet salon has by far been the best!! Tabitha has been coloring/cutting my hair for >3years now and I will ne... Read More
I have lived in he Lexington area for almost 10 years and have tried a lot of stylists. Planet salon has by far been the best!! Tabitha has been coloring/cutting my hair for >3years now and I will never switch as long as she is still styling hair. I am one of those women who likes to try different colors and styles, I have never once been disappointed. My color and cut is always better than I expected. as far as price is concerned it is well worth it for the quality, trust me I've paid a lot more to be dissatisfied. When my brother moved here he needed a salon and he too loves planet. I recommend them for everyone! Men , women, and kids! Read Less
Love78
20 Feb 2012
REPORT
Terra is one of the most talented hairdresser I have met!!! Very precessional and accomadated all my needs. She does it all. Hair. Brazilians, eyelash extension ( by the way I am completely addicted n... Read More
Terra is one of the most talented hairdresser I have met!!! Very precessional and accomadated all my needs. She does it all. Hair. Brazilians, eyelash extension ( by the way I am completely addicted now) and her haircuts are amazing!! Terra is the best I've seen in a long while!! Read Less
firemedic356
19 Dec 2011
REPORT
I have been going to Marcy at Planet Salon for 6 years now. She is the best! She makes sure everything is just right before I leave. She also keeps me in style and is very friendly. The atmosphere is ... Read More
I have been going to Marcy at Planet Salon for 6 years now. She is the best! She makes sure everything is just right before I leave. She also keeps me in style and is very friendly. The atmosphere is exceptional in the whole place and the staff is very accomidating. Thanks for all you do!! Read Less
lizcolumbia
14 Dec 2011
REPORT
The salon is always very clean and the staff is super friendly. My favorite stylist is RAVEN LAKES!! Raven is the one to go see in Lexington, KY for your complete makeover you've been yearning for! Sh... Read More
The salon is always very clean and the staff is super friendly. My favorite stylist is RAVEN LAKES!! Raven is the one to go see in Lexington, KY for your complete makeover you've been yearning for! She's colored and highlighted my hair, waxed my eyebrows, gave me eyelash extensions and did my makeup... ALL of which turned out beautifully every single time! Raven is the one to go see if you really want to be pampered :) Read Less
smmade2
12 Dec 2011
REPORT
Raven Lakes is such an awesome stylist. She is extremely professional, and treats everyone that walks through the door like a star! She colored my hair and did Ombre..It looks AMAZING!
Beth Kendall
6 Dec 2011
REPORT
Love Love Love Marcy at Planet Salon! I have been going to see her for 5 years now. She has never cancelled an appointment and has always been on time. I have truly enjoyed the fun atmosphere and the... Read More
Love Love Love Marcy at Planet Salon! I have been going to see her for 5 years now. She has never cancelled an appointment and has always been on time. I have truly enjoyed the fun atmosphere and the pampering. While I'm getting my hair done, the entire staff is so friendly, asking about my family and such. They really do care about their clients. Marcy listens to what you want and creates the most amazing color combinations! Every time I go, I get tons of compliments on my hair. If you are in the market for a new salon/ stylist, I would highly recommend Marcy and Planet Salon. They have the best products (Bumble and Bumble) and will help you find what's perfect for you! I have already booked all of my appointments for the 2012 year! Read Less
Alicewonderland
5 Dec 2011
REPORT
I must say Jennifer Bentley is an amazing stylist!!! I am interracial so my hair is mixed. Since going to Jennifer Bentley my hair is in much better condition. I think she is the only person there tha... Read More
I must say Jennifer Bentley is an amazing stylist!!! I am interracial so my hair is mixed. Since going to Jennifer Bentley my hair is in much better condition. I think she is the only person there that can even handle ethnic hair. She is always a sweetheart and pays attention to detail. I love going to her!!! She remembers me and always converses with my like a long time friend! She always cuts my hair perfectly, color care is great, and always giving me tips on how to maintain my hair and keep it healthy!!! Well worth the price she charges! I think Planet is lucky to have her! Read Less
Crysstyles
5 Dec 2011
REPORT
Jennifer Bentley is the best! She has been doing my hair for years. I had a horrible cut years ago by another stylist there which made my hair look like a mullet!! After that horrible cut I went to Je... Read More
Jennifer Bentley is the best! She has been doing my hair for years. I had a horrible cut years ago by another stylist there which made my hair look like a mullet!! After that horrible cut I went to Jennifer and see has me back right finally. She had a mess to work with but trimming and styling and care tips have my hair healthy and growing back!! She knows what sees talking about and what she is doing! Also I get bored easy and change my hair color often and i must say she always gets the color right and not once has my hair been damaged! AND she does extensions!!!! She has been doing my extensions as well. Sometimes glued in and sometimes braided! She's so good. Always makes time for all her clients even when u are doing cut, color and extensions which take a hours. She prob misses a few lunches and breaks cause she is always busy and clients come first!!! and if you are looking for the Great Length extensions go see her she is also certified to do these!!!! over all she is amazing!! She makes u feel comfortable and yet on her game!!! Read Less
irene goforth
3 Dec 2011
REPORT
somebody said jennifer wasnt a good stylist. well she has been cutting my familys hair for years.she is the best hair stylist i know. planet salon is very lucky to have her.and as long as i have know... Read More
somebody said jennifer wasnt a good stylist. well she has been cutting my familys hair for years.she is the best hair stylist i know. planet salon is very lucky to have her.and as long as i have known her she always puts everyone at ease.she has the best personailty of anyone i know. Read Less
Tara Caldwell
23 Nov 2011
REPORT
Looking for great color and a great cut? This salon is for you. All the stylists are highly trained in the latest products, styles, and new services. I love that I can go in and have no clue what new ... Read More
Looking for great color and a great cut? This salon is for you. All the stylists are highly trained in the latest products, styles, and new services. I love that I can go in and have no clue what new cut or color I want and I always come out feeling great about my hair. All the stylists are great at giving you reccomendations on what would look good on you. All stylists here train under a experienced stylist before they begin taking their own clients so you can feel confident that you will get great service. ALso while you are in you can get a manicure and pedicure :). Read Less
Sophie zed
10 Nov 2011
REPORT
I have lived in Lexington for 14 years. It took me 12 years to find the best beauty consultant on the face of the earth! I never knew my hair could look so good! I had a friend recommend Kayla to m... Read More
I have lived in Lexington for 14 years. It took me 12 years to find the best beauty consultant on the face of the earth! I never knew my hair could look so good! I had a friend recommend Kayla to me. Somewhat skeptical, I made an appointment. I really thought this was would be another so, so experience. I sat down with really no expectations. Kayla ran her hands through my hair and immediately began telling me her ideas. She had color ideas, cut ideas, style ideas.... It was really kind of exciting! She never pushed any of the services, merely suggested different avenues we could go down. I admit, I got caught up in the excitement of the moment and went with color, cut and style. She turned my average hair into a thing of beauty. I felt like a new person! Maybe a person's strength really is in his/her hair! I have felt more confident than any other time I can remember! I won't let anyone else touch my hair now! It's been 2 years ....I am still amazed every time I walk out of Planet Salon after Kayla has done my hair. I almost hate to post this review because I know it will make getting in to see her harder. As the rating states...run, don't walk! Kayla ROCKS!!!! Read Less
Amanda21
6 Nov 2011
REPORT
Went to this salon expecting top quality in regards to service and experience. The experience was great--atmosphere seemed nice, professional, friendly. It was the service I was completely dissatisfie... Read More
Went to this salon expecting top quality in regards to service and experience. The experience was great--atmosphere seemed nice, professional, friendly. It was the service I was completely dissatisfied with. I asked for a shoulder length cut with layers. I also wanted my hair thinned and a sideswept bang. Kayla seemed to know exactly what I was talking about when I asked for this and started right away. She was very friendly and we talked during the appointment (wish we wouldn't have because she obviously needs to focus) and there was also a 'hairstylist in training' watching the appointment. They both told me to keep my legs uncrossed so that my haircut would not be crooked--I of course listened to them because that was a huge fear of mine. THE HAIRCUT First problem, she chopped off way too much hair--I asked for shoulder length NOT chin length. Second mistake--the left side of my haircut was about an inch to an inch and a half shorter than the other side of my hair. (Basically this haircut was my worst salon nightmare!!) I payed S55 dollars for my haircut plus tip--a complete waste of money. When I was not satisfied I called back to speak with a manager to complain. I spoke with a middle aged man who said I could come back in and get a dry chop but he would not rewet my hair to give me a redo on my hair cut. If I pay 55 dollars for a haircut I expect it to be done right--and if you do it wrong the first time that should not be the customer's fault and I should have my hair fixed. I will NEVER return to this salon. The horrible haircut combined with the poor service I received from the manager after my hair was destroyed makes me never want to return and I tell everyone I know not to go here. Terrible. Read Less
Swede84
12 Aug 2011
REPORT
Planet Salon & Spa does an outstanding job in all aspects of salon services. From pedicures and manicures for big events such as weddings to everyday hair styles, I've had nothing but the BEST experie... Read More
Planet Salon & Spa does an outstanding job in all aspects of salon services. From pedicures and manicures for big events such as weddings to everyday hair styles, I've had nothing but the BEST experience in the 6 years I've been coming here. Each time, I'm greeted by the friendly receptionists and always offered a refreshment. In addition, Planet Salon offers Wi-Fi stations. This is such a fun way to spend time on the Internet while my hair is processing! I would always recommend Planet Salon & Spa to anyone new and already living in the Lexington, KY area! Thanks for doing an outstanding job and excelling in fabulous customer service! Read Less
TruthBeToldinLex
1 Aug 2011
REPORT
I went to this salon with shoulder length dirty blonde hair. I haven't put a flat iron or curling iron on my hair in 8 months, as I was trying to make it as healthy as possible. Here's what this styl... Read More
I went to this salon with shoulder length dirty blonde hair. I haven't put a flat iron or curling iron on my hair in 8 months, as I was trying to make it as healthy as possible. Here's what this stylist did: 1) BLEACH, from roots to ends, and then left me under the dryer for 45 MINUTES WITHOUT ONCE coming to check the process. 2) Proceeded to use a ""toner"" without telling me I'd be charged for it. (Why did she need a toner? Because she had messed my hair up.) 3) I repeatedly told her I DO NOT WANT A TRIM, but when she insisted repeatedly, I allowed it, and she spent maybe 1 minutes, and took off MAYBE 1/4 of an inch. 4) I left with my hair wet because I knew I'd be charged if they blew it dry. I was charged over $145 dollars, the ""HAIRCUT"" was over $40, and they charged me $25 for a toner which I DID NOT ask for. 5) when i got home and blew dry my hair, i cried 5 or 6 times. When i called there and told them, they treated me like I was a pain in the neck, told me that ""i was wrong"" and then hung up on me. Needless to say, WORST experience of my life. I have never had my hair look so terrible. And the staff there DID NOT care one bit. Just another head in Planet Salon. I hope no one else EVER has to feel like I felt today. My hair looks horrible, and my feelings are terribly hurt by how little they cared about how devastated I was. Read Less
ATXinLEX
8 Feb 2011
REPORT
BEST cut and blowdry i have ever had! Great service, great team, great stylists! ask for TIffany
tortor
3 Feb 2011
REPORT
Seriously now a days it's so hard to find a great hair stylist! I'm so excited that I finally did ! My best friend referred me to Lyndsey after she did an AMAZING job fixing my friend's bad box hair d... Read More
Seriously now a days it's so hard to find a great hair stylist! I'm so excited that I finally did ! My best friend referred me to Lyndsey after she did an AMAZING job fixing my friend's bad box hair dye job! I waited probably a total 3 minutes before she came and got me. She listened to what I wanted and executed it better than I originally imagined it. She's young but seriously one of the best stylist I have ever had ever been to. Another thing is she explained to me every product she used! I hate when stylist spray a whole bunch of crap in your hair and don't even tell you what it's for! I left the salon feeling amazing with a new look and a new attitude! The salon had awesome, clean & fun atmosphere with some great upbeat music playing. The prices were very reasonable! I love Planet!! Read Less
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Please call
(859) 263-0001
2300 Sir Barton Way 125
Lexington Kentucky 40509
Business Hours
Monday
Mon
09:00AM-21:00PM
Tuesday
Tue
09:00AM-21:00PM
Wednesday
Wed
09:00AM-21:00PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-21:00PM
Saturday
Sat
09:00AM-19:00PM
Sunday
Sun
11:00AM-19:00PM
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Planet Salon and Spa

Lexington, Kentucky
(69)
2300 Sir Barton Way 125
Lexington Kentucky 40509
Monday
09:00AM-21:00PM
Tuesday
09:00AM-21:00PM
Wednesday
09:00AM-21:00PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-19:00PM
Sunday
11:00AM-19:00PM
shelbalyne
17 Jul 2018
REPORT
Great atmosphere and friendly staff. I went in with half an idea of what I wanted and Lorie worked with me to make a great hairstyle which I absolutely love.
Tamara Szafranski
30 Jun 2018
REPORT
Always the best! Never a let down. Wish we had Ramsey's in Florida. Love love the Hot Brown's and you can never go wrong with a Veggie plate. Would recommend highly to anyone. And don't forget Dessert... Read More
Always the best! Never a let down. Wish we had Ramsey's in Florida. Love love the Hot Brown's and you can never go wrong with a Veggie plate. Would recommend highly to anyone. And don't forget Dessert Pie's are the best, and you can not go wrong no matter which one you choose. Read Less
Angela Hurst
15 May 2018
REPORT
May 12th, 2018 Madison County Prom - A few weeks before my daughter's prom I contacted the Hamburg location to schedule hair and make-up. I told the guy that answered the phone that it was her prom an... Read More
May 12th, 2018 Madison County Prom - A few weeks before my daughter's prom I contacted the Hamburg location to schedule hair and make-up. I told the guy that answered the phone that it was her prom and I needed someone really good at makeup and we wanted her hair in soft curls since her hair is at her shoulders. He was nice said no problem and scheduled the appointments (make-up with Macy and hair with Kelly). A week before prom my daughter decided she wanted an updo. I once again called the salon, it sounded like the same young man that took the initial call. I explained what she wanted and asked if Kelly would have time and was capable of an updo. He said Kelly was fantastic and it wouldn't be a problem. On May 12th me and my daughter showed up at 2pm. We were quickly greeted by Macy. We showed her a picture of the look my daughter was looking for (smokey eye, and otherwise very simple). The appointment ran over the allotted time. When she was finished she went to tell Kelly that my daughter was ready for hair. Kelly said her schedule showed simple curls and they should have never scheduled my daughter with her. That since the make up ran over and she had another appointment she wasn't doing it. Macy came back and explained what had happened. I explained that I had called and changed the appointment and was assured that it would be taken care of. Macy talked to another stylist who said she would help with my daughters hair in between her clients. Macy told me that she never does updos but she would make sure that my daughter was taken care of. She worked really hard on my daughter's hair. As I sat watching I saw Kelly finish her appointment, walk by several times and then leave. She never asked if Macy needed help, even though you could clearly tell she was very slow. Other stylist stepped in and helped as they could. When she was finished I was so grateful that she understood how important a prom is to a shy teenage girl. When I went to pay the same guy that took the calls checked us out. He said it's $54. I asked for hair and make-up? He said if they want you charged they are suppose to tell me so I'm telling you it's $54. I said ok. I paid and left Macy a very large tip for her hard work. We felt grateful for Macy. If she hadn't stepped up we would have been in a very bad spot. We felt angry and disappointed in Kelly. I understand she had another appointment and maybe she had to leave at a certain time but she could have at least talked to us and apologize for the mix up, instead she acted as though she could have cared less. And the guy that sits at the front desk, a completely useless employee. None of this was our fault. We did what we were suppose to do and he didn't care that he messed up. Angela Hardin Hurst Read Less
Bridgette Gallagher
13 Apr 2018
REPORT
I have been going to Planet Salon for over 10 years. Amy P. and Seth D. Have been my mine stylists and they have always done great work and the entire staff is always friendly there. Great atmosphere ... Read More
I have been going to Planet Salon for over 10 years. Amy P. and Seth D. Have been my mine stylists and they have always done great work and the entire staff is always friendly there. Great atmosphere as well. Definitely a great choice for a salon to go to. Read Less
Tiffany Rene'e
26 Mar 2018
REPORT
Horrible experience yesterday! Went in for a partial highlight and a shape up. Ended up with my hair darker than what it started out being and 5 inches cut off my hair. I have horrible, uneven layers.... Read More
Horrible experience yesterday! Went in for a partial highlight and a shape up. Ended up with my hair darker than what it started out being and 5 inches cut off my hair. I have horrible, uneven layers. I won’t wear my hair down until I can get this fixed. My hair is literally chopped up. I received a chemical burn on my neck as well. I paid almost $200 for the worst hair experience. Read Less
Laura Cloud
25 Mar 2018
REPORT
I’ve had three different stylists and my hair looked amazing after each time. I will definitely be back the next time I need a hair cut!
Gwen W.
22 Mar 2018
REPORT
Bean works magic on my hair! Worth every penny. Every time I go see her I walk out feeling fabulous and get countless compliments.
Katie Banks
20 Mar 2018
REPORT
I initially went here for an ombré/Balayage style and the outcome was not at all what I wanted. While the stylist offered to redo my color alone, that still wouldn’t have made the style anything like ... Read More
I initially went here for an ombré/Balayage style and the outcome was not at all what I wanted. While the stylist offered to redo my color alone, that still wouldn’t have made the style anything like what I envisioned or asked for. After voicing my concern they offered to have a higher level stylist redo the entire thing at no extra charge. Second time around it turned out perfect! So satisfied with my overall service and will definitely be returning! Read Less
Cynthia Toadvine
16 Mar 2018
REPORT
I started going here in 2016 to get my hair cut and colored. My regular stylist left but I wasn't notified so my last trip a gal cut my hair too short. There was no way I would allow her to highlight ... Read More
I started going here in 2016 to get my hair cut and colored. My regular stylist left but I wasn't notified so my last trip a gal cut my hair too short. There was no way I would allow her to highlight it after that. She kept asking me where and how to cut it the entire time as well. That trip cost $50 dollars. I won't go back. Had they notified me my usual stylist had left I would have gone some place else I needed it cut badly and took a chance. Paying $50 dollars for a wash and terrible cut is a deal breaker. I could have gotten the exact same thing at super cute for half the cost. Read Less
Rocky Pelfrey
8 Mar 2018
REPORT
Had a great experience. Shelby was very friendly and knowledgeable. I got a great haircut and some products. I already scheduled my next appointment!
Janetta Hensley
8 Mar 2018
REPORT
Brooklyn did an absolute fabulous job on my hair. I was one of the winners for her birthday bash an omg she is fabulous!! I recommend her for anything you need done!
Casey H.
25 Feb 2018
REPORT
Leslie was great. Made me very comfortable. It was a nice relaxing environment. I was in and out in no time at all. I didn't feel rushed and she understood what I wanted and what my hair was begging f... Read More
Leslie was great. Made me very comfortable. It was a nice relaxing environment. I was in and out in no time at all. I didn't feel rushed and she understood what I wanted and what my hair was begging for. I would recommend calling in advance to make an apt. Place is very busy. Read Less
Desiree F.
18 Feb 2018
REPORT
I always have a great experience when visiting planet salon! Stephane is an amazing stylist and she saved my hair when another salon gave me a completely botched cut! She's the best!
Rebecca Branham
15 Feb 2018
REPORT
Everyone was super nice, great atmosphere!! All the stylist greeting you with a smile & upbeat conversation.
Carmen Kidd Spaulding
13 Feb 2018
REPORT
It’s a nice salon and the people are nice. You will be given a price list when you go in but it isn’t exact. Still, it’s good enough to get a general idea so be sure and keep it in mind. My stylist is... Read More
It’s a nice salon and the people are nice. You will be given a price list when you go in but it isn’t exact. Still, it’s good enough to get a general idea so be sure and keep it in mind. My stylist is very sweet but also very independent. She will do what she wants not necessarily what I want. If your stylist mentions they will do anything else to you hair be sure and ask how much? It will be expensive for things that are done in equally nice salons for much less. I got a major cut and I wanted a slight trim. My roots were done and the price is the same as a full color. Just be very informed. Stick to your guns and don’t be surprised if it’s still very different. Read Less
Erin Bryan
4 Feb 2018
REPORT
Recommended by a friend, I went to the salon located in Hamburg Pavilion. It was a very good experience. The hairdresser was very knowledgeable and did exactly what I needed. Thankfully he was able to... Read More
Recommended by a friend, I went to the salon located in Hamburg Pavilion. It was a very good experience. The hairdresser was very knowledgeable and did exactly what I needed. Thankfully he was able to fix a mess that was caused by a well known budget hair cutting establishment. Go see Seth at Planet Salon! Read Less
Wilma J.
26 Jan 2018
REPORT
Really nice place!  Ashley Bickers cut and styled my hair and she gave me a very nice cut.  She was so sweet.  The salon itself is very nice and the man at the reception desk was very welcoming.  I wo... Read More
Really nice place!  Ashley Bickers cut and styled my hair and she gave me a very nice cut.  She was so sweet.  The salon itself is very nice and the man at the reception desk was very welcoming.  I would definitely recommend this salon. Read Less
Heather Nardone
12 Jan 2018
REPORT
I was told a few months ago after my keratin treatment that I should go in for a trim in January and scheduled then. Today I got a microtrim done (less than an inch) and was charged $50 dollars. Price... Read More
I was told a few months ago after my keratin treatment that I should go in for a trim in January and scheduled then. Today I got a microtrim done (less than an inch) and was charged $50 dollars. Prices are not worth what it is and are inconsistent with what is online and what they tell you. Online it says a cut is $40 and over the phone they told me a keratin treatment was $250. The keratin ended up being over $300 before the tip and $50 for a micro trim before the tip.When I... confronted them about inconsistent prices the front desk lady (who just is on instagram with her back towards the front door constantly) told me it was because she is an “elite stylist” and that they techniqually should have charged more. I payed and promptly after the front desk lady went and was talking shit about me right in front of my face to the lady that did my hair. These people are rude and have horrible business practice- safe to say I will never be back. See More Read Less
Elizabeth Marx
3 Jan 2018
REPORT
(I believe her name was Andrea) but she was absolutely wonderful. Was so willing to work with me so I would end up with colour in my hair and the final result is honestly so gorgeous. I love this loca... Read More
(I believe her name was Andrea) but she was absolutely wonderful. Was so willing to work with me so I would end up with colour in my hair and the final result is honestly so gorgeous. I love this location so much - everyone is always so great! Read Less
Carolyn M.
22 Nov 2017
REPORT
Got a great cut from Josie and was able to book a same-day appointment. The staff was friendly and courteous all the way around. I have been looking for a good stylist since moving to KY, and I think ... Read More
Got a great cut from Josie and was able to book a same-day appointment. The staff was friendly and courteous all the way around. I have been looking for a good stylist since moving to KY, and I think I've found one. Yeah!! The only negative was that I had to wait quite a while after my appointment time. I will return. Read Less
Nikki Long
21 Nov 2017
REPORT
I recently moved to Kentucky from Ohio. Planet Salon came highly recommended. I came in as a walk in and was lucky enough to get paired up with Farlix Barnes. He is amazing! I am very picky about my h... Read More
I recently moved to Kentucky from Ohio. Planet Salon came highly recommended. I came in as a walk in and was lucky enough to get paired up with Farlix Barnes. He is amazing! I am very picky about my hair and who touches it. I came in for a cut and color. He rocked it! This is definitely my new salon and Farlix is my go-to stylist! Read Less
Scott K.
16 Nov 2017
REPORT
The staff at Planet Salon are top quality.  Tyler is always willing to flex to meet my crazy schedule and does a great job giving me the haircut I want.  Everyone is very friendly and polite.
Steev Ahn
14 Oct 2017
REPORT
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pabl... Read More
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pablo Picasso said "The purpose of art is washing the dust of daily life off our souls," and I fully believe that this notion applies to what I experienced yesterday. To sit in that chair and have Ryann trim away the clutter, the overgrowth, and expose what she did that was hidden in...side... my god. I never thought it would happen to me. You see these television shows where they makeover an ugly duckling and turn them into a beautiful swan... you see these shows and you think, "yeah, for them." For them, there was something underneath, but me? I'm not that person. Ryann changed my world. She showed me that yes. Me too. And she can for you. I was changed yesterday, and the idea of that is scary. It's scary to think that I'll never be that person again. But nostalgia is almost always based on at least a sliver of good. You might have nostalgia for the songs that brought you through a hard time, but I don't think you really have nostalgia for the hard time itself. What Ryann changed me into is strictly better than the previous iteration of me and that helps ease my fear of never going back. And if I really wanted to I could just grow my hair out again. See More Read Less
Asian S.
12 Oct 2017
REPORT
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pabl... Read More
I don't want to say "best haircut of my life," but I can't think of a single haircut I've had that was at the same time aesthetically pleasing, an enjoyable experience and emotionally fulfilling. Pablo Picasso said "The purpose of art is washing the dust of daily life off our souls," and I fully believe that this notion applies to what I experienced yesterday. To sit in that chair and have Ryann trim away the clutter, the overgrowth, and expose what she did that was hidden inside... my god. I never thought it would happen to me. You see these television shows where they makeover an ugly duckling and turn them into a beautiful swan... you see these shows and you think, "yeah, for them." For them, there was something underneath, but me? I'm not that person. Ryann changed my world. She showed me that yes. Me too. And she can for you too.I was changed yesterday, and the idea of that is scary. It's scary to think that I'll never be that person again. But nostalgia is almost always based on at least a sliver of good. You might have nostalgia for the songs that brought you through a hard time, but I don't think you really have nostalgia for the hard time itself. What Ryann changed me into is strictly better than the previous iteration of me and that helps ease my fear of never going back. And if I really wanted to I could just grow my hair out again. Read Less
Jay S.
11 Oct 2017
REPORT
Crystal Litsey is a hair Magician!! I am always beyond pleased with how I look after being in her chair. I have such faith in her ability, I no longer tell her what I want. I simply sit and tell her t... Read More
Crystal Litsey is a hair Magician!! I am always beyond pleased with how I look after being in her chair. I have such faith in her ability, I no longer tell her what I want. I simply sit and tell her to do as she pleases! She is absolutely amazing!! Read Less
Beth M.
24 Sep 2017
REPORT
Josie delivered again on a great cut and color! She and the staff at Planet Salon are awesome!
Janet G.
10 Aug 2017
REPORT
I have been going to Planet Salon & Spa off and on for several years (away for school) & regularly for a year--I can honestly say I have never received a bad haircut! For starters, the facility is ver... Read More
I have been going to Planet Salon & Spa off and on for several years (away for school) & regularly for a year--I can honestly say I have never received a bad haircut! For starters, the facility is very clean, the staff (give or take a few receptionists) are friendly, and the atmosphere is very nice. Leah is a rockstar at cutting my hair consistently well (which has been an issue with past hairstylists), styling nicely (which is hit-or-miss with other places I've been), and being all-around super easy to talk to (which is like free therapy lol)!  On another note, I have several allergies & have opted to bring in my own hair products with no complaint at all from Planet Salon & Spa! Read Less
Matthew R.
9 Aug 2017
REPORT
I cant speak for the services however I spent over $200 in gift cards for my sister to enjoy a couples massage with her husband which upon purchase I was assured they did. however, when my sister trie... Read More
I cant speak for the services however I spent over $200 in gift cards for my sister to enjoy a couples massage with her husband which upon purchase I was assured they did. however, when my sister tried to book she was informed they didn't offer that (marketed on their site mind you). In addition, she tried to book just massages since the couples massage was a lie but they were booked out 3 months in advance and the front desk gal didn't know when next availability was. I requested a manager when I called after my sister spoke to them and she wouldn't come to the phone. I left my name and number two more times for her to call and still have yet to receive a call back. It was a disaster. I tried to get a refund and they wouldn't do it so now my sister is stuck with a wasted gift card. The customer service was TERRIBLE. Read Less
Hillary R.
25 Jul 2017
REPORT
Crystal is an amazing stylist and is so talented in so many ways. From waxing to color to cut, she can do it all! Highly recommend! Would also recommend Veronica for waxes/eyebrow tinting. So sweet an... Read More
Crystal is an amazing stylist and is so talented in so many ways. From waxing to color to cut, she can do it all! Highly recommend! Would also recommend Veronica for waxes/eyebrow tinting. So sweet and super quick! She's the bomb! Read Less
Brian W.
30 Jun 2017
REPORT
Very nice facilities and very experienced stylists. Best haircut I have ever had. More than what I like to pay but if I have an important event I always get an appointment here before I try anywhere e... Read More
Very nice facilities and very experienced stylists. Best haircut I have ever had. More than what I like to pay but if I have an important event I always get an appointment here before I try anywhere else. Read Less
Karen G.
18 Jun 2017
REPORT
Such a beautiful salon with great stylists! They really care about making the client happy! I love it!
Brynne A.
18 Jun 2017
REPORT
Planet Salon and Spa always timely and professional. Josie is wonderful, very kind and proficient! I'm looking forward to my next visit.
Krystal Lane
14 Jun 2017
REPORT
I messed up my hair by dying it red and they were able to fix it. Forever grateful.
Steve B.
26 May 2017
REPORT
Mary Taylor is fantastic! She always gives me a great style and cut! Bumble products are the best and she turned me on to them.
Keisha Roberts
19 May 2017
REPORT
I had my hair cut and dyed by Crystal! She did a great job, I can't recommend her enough!
Karma Dymon
2 Mar 2017
REPORT
Great people. Great atmosphere. Also putting out great hair.
Kaci L.
15 Jan 2017
REPORT
Josie kills it every time! Precision hair cutting and by fair the best!! Brow wax, and hair cuts and coloring is always on point!
Kaitlynn D.
17 Dec 2016
REPORT
I've been going to planet salon for over a yr now and so far I have seen lori, amy, and farlex and they have been wonderful and have always taken care of me and have done exactly what i have asked. My... Read More
I've been going to planet salon for over a yr now and so far I have seen lori, amy, and farlex and they have been wonderful and have always taken care of me and have done exactly what i have asked. My hair style have always turned out amazing and the environment is always friendly and warm and welcoming. My first choice for a salon ,wouldn't trust anyone else to do my hair. Read Less
Karen Mossman
9 Dec 2016
REPORT
I have been a client for around four or five years. Love the full services including hair waxing etc. Lorie Carmickle is my stylist and I trust her and she has successfully turned my hair around from... Read More
I have been a client for around four or five years. Love the full services including hair waxing etc. Lorie Carmickle is my stylist and I trust her and she has successfully turned my hair around from extremely damaged to long healthy and gorgeous. Marcy the owner is always improving the salon making it more beautiful and appealing. There is always a smiling face at the front desk welcoming me and checking me in when I arrive. Great location in Hamburg off Winchester Road. I would say that it is the nicest and most professional full-service salon in the Lexington area. Read Less
dianna delara
26 Nov 2016
REPORT
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which... Read More
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which took a long time of decision making. My stylist was really nice and did a great job in my hair cut. However, my hair color is a little disappointing. The color at the top of my head is way lighter more than the body. It looks like I only color the top and gave up the rest. At first I thought its just hard to see the color because of the lighting but when I got home to take a closer look The color was not spread properly. I probably need to spend more now to get it right. Tried to call to address it hoping something could be done but nothing was really offered. I guess they can't really do anything about it. Read Less
Dianna D.
25 Nov 2016
REPORT
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which... Read More
I have a very dark long hair and I only had my hair done twice in my life. I want a new style because I feel like my hair was so boring. So I am super excited to have a haircut and hair coloring which took a long time of decision making. My stylist was really nice and did a great job in my hair cut. However, my hair color is a little disappointing. The color at the top of my head is way lighter more than the body. It looks like I only color the top and gave up the rest. At first I thought its just hard to see the color because of the lighting but when  I got home to take a closer look  The color was not spread properly. Tried to call to address it hoping something could be done but nothing was really offered nor tried. Disappointing. Read Less
Dolly O.
22 Oct 2016
REPORT
The worst facial I received. I had the acne/brightening facial because I have black head problems and my sister had the age defying facial. I scheduled for 4 and 5pm because there was one esthetician.... Read More
The worst facial I received. I had the acne/brightening facial because I have black head problems and my sister had the age defying facial. I scheduled for 4 and 5pm because there was one esthetician. Instead we had our facials done the same time and rushed in between. There was no skill or comfort. The arm and hand massage was skipped and the facial was very short. I had to ask whether I would get the warm towel and steamer worrying it may be skipped. We started around 4:10 and finished around 4:40. We paid $50 each and didn't receive the quality work. Highly disappointed. Read Less
Tresine L.
19 Sep 2016
REPORT
Fabulous service!Incredibly knowledgeable, innovative & cutting edge staff-- always willing to help and accommodate schedules.
Reema P.
12 Aug 2016
REPORT
Only place I go to and trust! I can always count on Leslie to know what I want! She does great with eyebrows and styling!
Tawyna E.
6 Jul 2016
REPORT
I am on vacation had the best massage with Kathy. I will drive 5 hours,to see her again. Thank you so much Kathy
Dustin C.
14 Apr 2016
REPORT
I am here in Lexington for a bout 3-4 months for work......I am a loyal loyal client to the two stylist that I know in Miami Beach and New Orleans......so to say I was nervous was the under estimate!!... Read More
I am here in Lexington for a bout 3-4 months for work......I am a loyal loyal client to the two stylist that I know in Miami Beach and New Orleans......so to say I was nervous was the under estimate!!!! When I got to planet salon and met Ashley Umstead I knew this could not go wrong....she listens, so friendly, and genuinely cares!!! I left there with one of the BEST haircuts and color I have ever had!!! Thank you thank you!!! I will come see her as often as I am in a 100 miles radius!!!! Read Less
Susan H.
29 Mar 2016
REPORT
My favorite place in Lexington! Every stylist I've tried in the past has been hit or miss on my cuts. Billie does a gorgeous job every time! Everyone is so friendly here. Love this place!
Debbie G.
14 Jan 2016
REPORT
Planet Salon and their team in Hamburg are amazing!  I've visited many salons in Lexington, and hands down they're the best I've found.  The staff is skilled, friendly and accommodating.  Amy at the f... Read More
Planet Salon and their team in Hamburg are amazing!  I've visited many salons in Lexington, and hands down they're the best I've found.  The staff is skilled, friendly and accommodating.  Amy at the front desk makes me feel welcome from the moment I walk in, and hairstylist Josie has transformed my hair from average to luxurious with her color, blow out and scissor magic! Read Less
Aneesha R.
24 Aug 2015
REPORT
Ill keep this short. DO NOT GO HERE. I gave specific instructions for my eyebrow wax and basically paid 18.00 to have my eyebrows hacked up. Just save yourself the trouble and go elsewhere
Molly jo S.
20 Mar 2015
REPORT
After a big mistake while bleaching my own hair I went to Planet Salon to have it fixed. Leah was my stylist and she was GREAT! My cut turned out exactly how I wanted it and she worked some serious ma... Read More
After a big mistake while bleaching my own hair I went to Planet Salon to have it fixed. Leah was my stylist and she was GREAT! My cut turned out exactly how I wanted it and she worked some serious magic on my orange and yellow head of hair. I need to go back one more time for some more toning and I defintily plan to go to Leah again. She's fabulous! I recommend her highly. I gave it 4 out of 5 stars simply because the music drove me crazy. Tina Turner and Justin Beiber?! Ah.... Read Less
Savanna C.
20 Dec 2014
REPORT
Love this place. I've been many times before, but it had been over 2 years before my last visit (until today). The reason is my favorite stylist apparently moved to Knoxville and I just couldn't get o... Read More
Love this place. I've been many times before, but it had been over 2 years before my last visit (until today). The reason is my favorite stylist apparently moved to Knoxville and I just couldn't get over it. Jason was amazing. Well, today I decided to go through with a drastic change -- I wanted an undercut pixie. I called the salon and booked an appointment with Laura. When I met Laura and showed her the pictures of the cut I wanted, she stopped smiling and said "Why do you want to do that?" I explained why and she took me back to get shampooed. She left to go get a cape, and she was going for about three minutes. If her expression from earlier didn't give it away, I knew then she didn't want to do the cut.  Then she brought another stylist named Mary back with her, and explained to me that she had never done that kind of cut before and didn't feel comfortable doing that.  However, she assured me that Mary was quite comfortable and proficient (for lack of a better word) and would do an excellent job.I was so happy that Laura was honest with me about her skills and that she found another stylist who could give me what I wanted. It was very proactive and was great customer service. Mary was amazing and did a fabulous job.  Laura also stayed to watch, which I liked because it shows that she gives a crap. Ultimately, I was very pleased and I booked an appointment for six weeks from now.  I'll definitely be coming back again. Read Less
Alan M.
31 Jul 2014
REPORT
First time here Marcella was my stylist great style, friendly staff, clean and modern salon will definitely return
Heather T.
11 Dec 2013
REPORT
I love this salon! I would not go anywhere else!! I have been to many salons in the area and had not been able to find anything like this place! The stylists really know what they are doing! They go o... Read More
I love this salon! I would not go anywhere else!! I have been to many salons in the area and had not been able to find anything like this place! The stylists really know what they are doing! They go out of their way to make me feel special! Not only are the stylist amazing, but so is their product and atmosphere! They use bumble and bumble, it's a little pricey, but lasts you FOREVER and it has really improved the quality of my hair! The salon is also very well taken care of and clean!! Read Less
Suzon00
2 Mar 2012
REPORT
I have lived in he Lexington area for almost 10 years and have tried a lot of stylists. Planet salon has by far been the best!! Tabitha has been coloring/cutting my hair for >3years now and I will ne... Read More
I have lived in he Lexington area for almost 10 years and have tried a lot of stylists. Planet salon has by far been the best!! Tabitha has been coloring/cutting my hair for >3years now and I will never switch as long as she is still styling hair. I am one of those women who likes to try different colors and styles, I have never once been disappointed. My color and cut is always better than I expected. as far as price is concerned it is well worth it for the quality, trust me I've paid a lot more to be dissatisfied. When my brother moved here he needed a salon and he too loves planet. I recommend them for everyone! Men , women, and kids! Read Less
Love78
20 Feb 2012
REPORT
Terra is one of the most talented hairdresser I have met!!! Very precessional and accomadated all my needs. She does it all. Hair. Brazilians, eyelash extension ( by the way I am completely addicted n... Read More
Terra is one of the most talented hairdresser I have met!!! Very precessional and accomadated all my needs. She does it all. Hair. Brazilians, eyelash extension ( by the way I am completely addicted now) and her haircuts are amazing!! Terra is the best I've seen in a long while!! Read Less
firemedic356
19 Dec 2011
REPORT
I have been going to Marcy at Planet Salon for 6 years now. She is the best! She makes sure everything is just right before I leave. She also keeps me in style and is very friendly. The atmosphere is ... Read More
I have been going to Marcy at Planet Salon for 6 years now. She is the best! She makes sure everything is just right before I leave. She also keeps me in style and is very friendly. The atmosphere is exceptional in the whole place and the staff is very accomidating. Thanks for all you do!! Read Less
lizcolumbia
14 Dec 2011
REPORT
The salon is always very clean and the staff is super friendly. My favorite stylist is RAVEN LAKES!! Raven is the one to go see in Lexington, KY for your complete makeover you've been yearning for! Sh... Read More
The salon is always very clean and the staff is super friendly. My favorite stylist is RAVEN LAKES!! Raven is the one to go see in Lexington, KY for your complete makeover you've been yearning for! She's colored and highlighted my hair, waxed my eyebrows, gave me eyelash extensions and did my makeup... ALL of which turned out beautifully every single time! Raven is the one to go see if you really want to be pampered :) Read Less
smmade2
12 Dec 2011
REPORT
Raven Lakes is such an awesome stylist. She is extremely professional, and treats everyone that walks through the door like a star! She colored my hair and did Ombre..It looks AMAZING!
Beth Kendall
6 Dec 2011
REPORT
Love Love Love Marcy at Planet Salon! I have been going to see her for 5 years now. She has never cancelled an appointment and has always been on time. I have truly enjoyed the fun atmosphere and the... Read More
Love Love Love Marcy at Planet Salon! I have been going to see her for 5 years now. She has never cancelled an appointment and has always been on time. I have truly enjoyed the fun atmosphere and the pampering. While I'm getting my hair done, the entire staff is so friendly, asking about my family and such. They really do care about their clients. Marcy listens to what you want and creates the most amazing color combinations! Every time I go, I get tons of compliments on my hair. If you are in the market for a new salon/ stylist, I would highly recommend Marcy and Planet Salon. They have the best products (Bumble and Bumble) and will help you find what's perfect for you! I have already booked all of my appointments for the 2012 year! Read Less
Alicewonderland
5 Dec 2011
REPORT
I must say Jennifer Bentley is an amazing stylist!!! I am interracial so my hair is mixed. Since going to Jennifer Bentley my hair is in much better condition. I think she is the only person there tha... Read More
I must say Jennifer Bentley is an amazing stylist!!! I am interracial so my hair is mixed. Since going to Jennifer Bentley my hair is in much better condition. I think she is the only person there that can even handle ethnic hair. She is always a sweetheart and pays attention to detail. I love going to her!!! She remembers me and always converses with my like a long time friend! She always cuts my hair perfectly, color care is great, and always giving me tips on how to maintain my hair and keep it healthy!!! Well worth the price she charges! I think Planet is lucky to have her! Read Less
Crysstyles
5 Dec 2011
REPORT
Jennifer Bentley is the best! She has been doing my hair for years. I had a horrible cut years ago by another stylist there which made my hair look like a mullet!! After that horrible cut I went to Je... Read More
Jennifer Bentley is the best! She has been doing my hair for years. I had a horrible cut years ago by another stylist there which made my hair look like a mullet!! After that horrible cut I went to Jennifer and see has me back right finally. She had a mess to work with but trimming and styling and care tips have my hair healthy and growing back!! She knows what sees talking about and what she is doing! Also I get bored easy and change my hair color often and i must say she always gets the color right and not once has my hair been damaged! AND she does extensions!!!! She has been doing my extensions as well. Sometimes glued in and sometimes braided! She's so good. Always makes time for all her clients even when u are doing cut, color and extensions which take a hours. She prob misses a few lunches and breaks cause she is always busy and clients come first!!! and if you are looking for the Great Length extensions go see her she is also certified to do these!!!! over all she is amazing!! She makes u feel comfortable and yet on her game!!! Read Less
irene goforth
3 Dec 2011
REPORT
somebody said jennifer wasnt a good stylist. well she has been cutting my familys hair for years.she is the best hair stylist i know. planet salon is very lucky to have her.and as long as i have know... Read More
somebody said jennifer wasnt a good stylist. well she has been cutting my familys hair for years.she is the best hair stylist i know. planet salon is very lucky to have her.and as long as i have known her she always puts everyone at ease.she has the best personailty of anyone i know. Read Less
Tara Caldwell
23 Nov 2011
REPORT
Looking for great color and a great cut? This salon is for you. All the stylists are highly trained in the latest products, styles, and new services. I love that I can go in and have no clue what new ... Read More
Looking for great color and a great cut? This salon is for you. All the stylists are highly trained in the latest products, styles, and new services. I love that I can go in and have no clue what new cut or color I want and I always come out feeling great about my hair. All the stylists are great at giving you reccomendations on what would look good on you. All stylists here train under a experienced stylist before they begin taking their own clients so you can feel confident that you will get great service. ALso while you are in you can get a manicure and pedicure :). Read Less
Sophie zed
10 Nov 2011
REPORT
I have lived in Lexington for 14 years. It took me 12 years to find the best beauty consultant on the face of the earth! I never knew my hair could look so good! I had a friend recommend Kayla to m... Read More
I have lived in Lexington for 14 years. It took me 12 years to find the best beauty consultant on the face of the earth! I never knew my hair could look so good! I had a friend recommend Kayla to me. Somewhat skeptical, I made an appointment. I really thought this was would be another so, so experience. I sat down with really no expectations. Kayla ran her hands through my hair and immediately began telling me her ideas. She had color ideas, cut ideas, style ideas.... It was really kind of exciting! She never pushed any of the services, merely suggested different avenues we could go down. I admit, I got caught up in the excitement of the moment and went with color, cut and style. She turned my average hair into a thing of beauty. I felt like a new person! Maybe a person's strength really is in his/her hair! I have felt more confident than any other time I can remember! I won't let anyone else touch my hair now! It's been 2 years ....I am still amazed every time I walk out of Planet Salon after Kayla has done my hair. I almost hate to post this review because I know it will make getting in to see her harder. As the rating states...run, don't walk! Kayla ROCKS!!!! Read Less
Amanda21
6 Nov 2011
REPORT
Went to this salon expecting top quality in regards to service and experience. The experience was great--atmosphere seemed nice, professional, friendly. It was the service I was completely dissatisfie... Read More
Went to this salon expecting top quality in regards to service and experience. The experience was great--atmosphere seemed nice, professional, friendly. It was the service I was completely dissatisfied with. I asked for a shoulder length cut with layers. I also wanted my hair thinned and a sideswept bang. Kayla seemed to know exactly what I was talking about when I asked for this and started right away. She was very friendly and we talked during the appointment (wish we wouldn't have because she obviously needs to focus) and there was also a 'hairstylist in training' watching the appointment. They both told me to keep my legs uncrossed so that my haircut would not be crooked--I of course listened to them because that was a huge fear of mine. THE HAIRCUT First problem, she chopped off way too much hair--I asked for shoulder length NOT chin length. Second mistake--the left side of my haircut was about an inch to an inch and a half shorter than the other side of my hair. (Basically this haircut was my worst salon nightmare!!) I payed S55 dollars for my haircut plus tip--a complete waste of money. When I was not satisfied I called back to speak with a manager to complain. I spoke with a middle aged man who said I could come back in and get a dry chop but he would not rewet my hair to give me a redo on my hair cut. If I pay 55 dollars for a haircut I expect it to be done right--and if you do it wrong the first time that should not be the customer's fault and I should have my hair fixed. I will NEVER return to this salon. The horrible haircut combined with the poor service I received from the manager after my hair was destroyed makes me never want to return and I tell everyone I know not to go here. Terrible. Read Less
Swede84
12 Aug 2011
REPORT
Planet Salon & Spa does an outstanding job in all aspects of salon services. From pedicures and manicures for big events such as weddings to everyday hair styles, I've had nothing but the BEST experie... Read More
Planet Salon & Spa does an outstanding job in all aspects of salon services. From pedicures and manicures for big events such as weddings to everyday hair styles, I've had nothing but the BEST experience in the 6 years I've been coming here. Each time, I'm greeted by the friendly receptionists and always offered a refreshment. In addition, Planet Salon offers Wi-Fi stations. This is such a fun way to spend time on the Internet while my hair is processing! I would always recommend Planet Salon & Spa to anyone new and already living in the Lexington, KY area! Thanks for doing an outstanding job and excelling in fabulous customer service! Read Less
TruthBeToldinLex
1 Aug 2011
REPORT
I went to this salon with shoulder length dirty blonde hair. I haven't put a flat iron or curling iron on my hair in 8 months, as I was trying to make it as healthy as possible. Here's what this styl... Read More
I went to this salon with shoulder length dirty blonde hair. I haven't put a flat iron or curling iron on my hair in 8 months, as I was trying to make it as healthy as possible. Here's what this stylist did: 1) BLEACH, from roots to ends, and then left me under the dryer for 45 MINUTES WITHOUT ONCE coming to check the process. 2) Proceeded to use a ""toner"" without telling me I'd be charged for it. (Why did she need a toner? Because she had messed my hair up.) 3) I repeatedly told her I DO NOT WANT A TRIM, but when she insisted repeatedly, I allowed it, and she spent maybe 1 minutes, and took off MAYBE 1/4 of an inch. 4) I left with my hair wet because I knew I'd be charged if they blew it dry. I was charged over $145 dollars, the ""HAIRCUT"" was over $40, and they charged me $25 for a toner which I DID NOT ask for. 5) when i got home and blew dry my hair, i cried 5 or 6 times. When i called there and told them, they treated me like I was a pain in the neck, told me that ""i was wrong"" and then hung up on me. Needless to say, WORST experience of my life. I have never had my hair look so terrible. And the staff there DID NOT care one bit. Just another head in Planet Salon. I hope no one else EVER has to feel like I felt today. My hair looks horrible, and my feelings are terribly hurt by how little they cared about how devastated I was. Read Less
ATXinLEX
8 Feb 2011
REPORT
BEST cut and blowdry i have ever had! Great service, great team, great stylists! ask for TIffany
tortor
3 Feb 2011
REPORT
Seriously now a days it's so hard to find a great hair stylist! I'm so excited that I finally did ! My best friend referred me to Lyndsey after she did an AMAZING job fixing my friend's bad box hair d... Read More
Seriously now a days it's so hard to find a great hair stylist! I'm so excited that I finally did ! My best friend referred me to Lyndsey after she did an AMAZING job fixing my friend's bad box hair dye job! I waited probably a total 3 minutes before she came and got me. She listened to what I wanted and executed it better than I originally imagined it. She's young but seriously one of the best stylist I have ever had ever been to. Another thing is she explained to me every product she used! I hate when stylist spray a whole bunch of crap in your hair and don't even tell you what it's for! I left the salon feeling amazing with a new look and a new attitude! The salon had awesome, clean & fun atmosphere with some great upbeat music playing. The prices were very reasonable! I love Planet!! Read Less
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