I had my hair trimmed by Tiffany today. The moment you step in every thing is done for you by friendly staff. She was excellent and very thorough. I would recommend this salon to my friends. I loved the heated towels for my hands and neck. The hand massage was a nice relaxing touch. Read Less

I have been going to Niki for a handful of times now, and I LOVE what my hair has become! I don't always have the most clear idea of what I want, but every time I leave so excited about my new hair! She is really fun to talk to, and she does a great job. Definitely will continue to use Joli! Read Less

Lexington Friends you owe it to yourselves to make an appointment with Tiffany and try this wonderful Salon and Day Spa. It's convenient with parking and the atmosphere is inviting. I'm so glad Missy Elmadolar recommended it to me. Read Less

Love Joli Salon & Spa! ❤️ I’ve been a customer for years and they have always been so professional. Atmosphere is very relaxing and they always go the extra mile by offering relaxing neck & shoulder massages and hand massages during hair services. They are also an Aveda salon which I love! I would definitely recommend them to anyone! Read Less

L O V E this salon! Very sweet staff and fabulous services! The massage before my haircut was so relaxing. The scalp/hand massage while having my hair washed was amazing. My haircut ran past closing and she still styled my hair even though I said it was ok not to. Very pleased with Joli and I will continue going! Read Less

I've been looking for a good place to get my hair done since I moved here over 2 years ago! Finally found it. Taylor just completely revamped my hair and I'm obsessed with it! She nailed exactly what I wanted. (Full highlights and cut). I will definitely continue seeing her and coming here! Thanks Taylor! Read Less

I had an absolute amazing experience with Madeline as my stylist. It was my first time going Ombré and was really worried about it looking good. Not only did she do an INCREDIBLE job, but also when a few front pieces came out a little lighter than expected, she told me if I don't like it to come back and she would change it for no extra charge. I am 100% satisfied with my hair and would recommend this salon to everyone!!! Read Less

Had an apt with Madeline last week and it was awesome. Love my new cut and balayage. She really made my whole experience amazing. Love the little massage treatments you get while your in between processes, most salons just leave you hanging out by yourself with a crick in your neck, but not here. Joli pampers you and Madeline made me feel relaxed and attended to the whole time I was there. My color is identical to the picture I brought in, the cut is spot on and super cut, and I love that she tinted my brows to match perfectly. Super great experience with an amazing stylist. I will be recommending to everyone I know! Can't wait to come back! Thank you Madeline. Read Less

I was looking for a new hair salon to try and decided to try Joli because I read good reviews online. I really liked this place. They offer you coffee or water (which was a plus seeing as my appointment was at 9 in the morning). They also give scalp, shoulder, and hand massages during your treatment. They had a mix up with my appointment not being in the system, but they were very apologetic and still worked me into their booked schedule. My stylist was Niki, and she was awesome! She did my eyebrows along with a wash, cut, and style. I've had issues with other salons cutting my hair much shorter than I wanted, and she listened to my concerns and did exactly what I asked her to. My hair looked great, and it wasn't as expensive as I thought it would be. The total cost of an eyebrow wax, a hair wash, cut and style, and the purchase of a $30 hair product ended up costing about $75. I will definitely keep going back. Any first-timers, ask for Niki, she's great! Read Less

This was my first experience here and it was amazing! I needed just a haircut and didn't want to pay anything to crazy and the prices here were very reasonable plus you get a neck, hand, and scalp massage all complimentary! Leann was amazing and my haircut came out perfectly and just what I wanted, I will deff be back! Read Less

Jill was amazing! She made the experience fun, comfortable and not at all painful. I live in a different state and was able to make an appointment. Next time I come in I'll be there. Thanks, Jill. See ya in July! Read Less

Okay I have to start by saying I have never had a better experience at a hair salon! Keely is a DREAM! She is an expert colorist and gives an amazing haircut. Black hair is REALLY hard to dye without damaging and she did an incredible job giving me the exact caramel tone I want. I am seriously going to trust her to go even lighter next time. From start to finish this place was incredible. They offer you water, coffee, or tea upon arrival and get everything right down to the details of hand massages and warm pillows and eye masks during a shampoo. Go to Joli and try and see Keely, you will not regret it! It is a tad pricey but if you are a new client they have a 20.00 discount and even if they didn't it would be worth every penny! Read Less

I've had excellent experiences with massage, eyebrow wax, and hair cuts. You truly get the "spa" treatment each visit even when just popping in for a quick wax. I appreciate their wanting the client to enjoy each moment from walking in to checking out. Carrie, the esthetician, is top notch and LeAnn provides a fabulous hairstyle at a very competitive rate. I've moved from Voce to Joli due to the extra touches offered to make your experience special. Read Less

JOLI was a great experience! I was forced by my beautiful fashionista wife to come here for a "treat" because she previously came here and loved it! I'm so glad I did! When you first arrived, they offered you coffee or tea, like a spa. They were expensive coffee or tea but it was a nice gesture and immediately made you feel at ease. They started off my haircut with a head massage with some essential oil, which was nice. My stylist was friendly and helpful, she really listened to my needs. After the haircut she took me to the back for shampoo and asked if I wanted hot towel on my face. It was relaxing and the shampoo they used had mint in it so it just woke you up and made you feel refreshed. So refreshing that my head felt cold bc it was winter. I thought it would be a better choice for summer. I am sure my wife would give it a 5 stars because for a lady it's a great value because they spent a lot of time w her but I'm not sure if I would want to pay $30+tip for a men's haircut routinely, even though it was great, but for me, it would just have to be a special treat next time! Read Less

Fantastic service, products, and ambiance. I've had everything from hair to facials to waxing done here, and really have no interest venturing elsewhere. I like that my hairstyles come with a mini massage and some aromatherapy, and that the products are a bit more natural than at many other salons. This is the one salon I don't leave with a massive headache from all the fumes. Music is a nice indie station, and the lighting is actually muted, thank goodness. That way I can appreciate my hair without cringing at how fluorescent lights make my skin look like The Cryptkeeper!  I see Chelsea and Kerry, but really, from what I've observed you really can't go wrong. Read Less

My hair stylist, Chelsea, did a great job. I received a bayalage and cut. I walked out feeling great about the hair color. She is a recent beauty school graduate but you would never know it by her confidence and technique.A little on the pricey side. Read Less

Amazing experience! Keely was my stylist and did a fantastic job making sure I was completely satisfied. I was in the chair within 5 minutes of walking in and offered coffee, tea or water. Keely was very through in asking me about my hair type my usual routine in caring for it. When cutting it she explained all the products she used and why (wasn't at all pushy about me buying, but I did anyway). She was friendly, and very patient while styling my super curly hair. I also got a complimentary aromatherapy and a massage. The entire process was extremely professional, the facilities were clean, and the staff were friendly. So happy to finally find a place I love at a price I can afford. Read Less

Like a lot of aveda salons, All of the staff here are sweet and helpful, I did my wedding hair and makeup plus a trial. Anna S was my stylist and I can't even begin to say how awesome she was! So sweet, funny, energetic and did an amazing job! Highly recommend! Tip: you cannot tip with your card so bring cash. Read Less

Truly an experience! A simple haircut is a pampering session at Joli! From checking in to leaving, you will feel like a VIP. Donya cut my hair and made sure she and I were in the same page before she did anything. Megan is amazing at giving massages. The aromas of Aveda are paired with friendliness and top notch customer service! Read Less

I recently moved to Lexington from Hawaii, and was nervous about finding a new hair stylist. I have long, highlighted hair that I only trust a few people with. I found Joli Salon through a Google search for an Aveda salon, and was impressed by all of the positive reviews.To be honest, I don't even want to share the name of my stylist because she was SO GOOD and I don't want her to be booked when I make my next appointment with her! But seriously, Jill was incredible from beginning to end. She spent time understanding how I wanted my color to look, checked out a few pictures I brought in, and then she was off to create the perfect color formula for my hair. She was sweet, so easy to talk to, and provided an all around amazing, relaxing experience. I will be back to see Jill soon! Read Less

Quite by fate, I found this quaint but lovely salon and spa and fell into the hands of darling young Keeley. She has become my favorite monthly meeting. Even the simple haircut offers you more than any other salon in Lexington (trust your girl on this - I've had some hurr DID up in this town!). The soothing smell of lavender and clary sage when you walk through the door immediately relaxes you and if you're lucky enough that your stylist is running behind, you'll probably be offered a hand massage. Keeley continues to check my comfort level throughout my visit, offering drinks, etc. She gives a scalp massage and neck massage at cutting time and scalp massage at wash time. There are no forced products to buy, and Aveda is their preferred product. Read Less

Went here simply because it was an Aveda salon and my mother has trained me to be an Aveda snob. But I will be coming back here because of the outstanding service and the wonderful staff. My stylist was Jill who was very nice and who cut and styled my hair pretty much exactly how I wanted it done. The ladies at the front were equally friendly and helpful. The whole experience was awesome and I will definitely be back. Read Less

I went to Joli for the first time last September and found that you are treated like a Goddess there! It's an AVEDA salon, so it automatically smells like Eucalyptus and spa-like smells. They give you tea or coffee to drink while you wait and I also got offered a back massage! The scalp and hand massage is also a nice bonus! I liked my hair cut and will definitely go back again. On top of all this pampering, I found that the prices are VERY reasonable, especially for the Lexington area. Will definitely be making another appointment there! Read Less

I went to Joli for the first time today for a haircut. WOW! The service was impeccable and the staff was unbelievably knowledgeable and friendly. I love the fact that they are an Aveda salon and use their products on clients. I had my haircut by Jill, she was AWESOME! If you need a new salon or haven't found the fit for you yet, check out Joli!! Read Less

I had my hair done three times. The first time was overpriced and not what I wanted. The second fine was to correct the first. My hair turned purple. I requested a new stylist and they charged me again. $300 I had an okay hair color...but definitely not what I wanted. Read Less

Bought a gift card for my girlfriend a while back and she attempted to use it recently and was told it expired and they refused to let her use it. How the hell does money expire?!? I will never use or recommend this place again. What a joke. You guys need some help with customer service! Read Less

Massage was decent. I was hopeful it would be amazing as the therapist took her time to ask lots of questions about what I liked , but then in the therapy room didn't really perform . I kept waiting for the moment it felt complete and it was almost happening at end for the head and face massage and bam! Over. But the more disappointing factor for this place is that it is beautiful and looks promising , but the girl checking me out had such uninformed, going through the motions attitude especially about their  services. If I didn't have a gift card to use I wouldn't be returning.  Aveda concept salons seem to over promise on their service descriptions. It's such a bummer. I'll update this review after my next visit to see if anything has changed. Read Less