Only rating this place a one star because it's necessary to create a review. I went there with my friend, who is a regular, to get my nails done for Father's Day coming up. I told the woman, believe h... Read More
Only rating this place a one star because it's necessary to create a review. I went there with my friend, who is a regular, to get my nails done for Father's Day coming up. I told the woman, believe her name was Yen, that my father has recently passed and this meant a lot to me to get these nails to honor that. The woman I had seemed annoyed that I had asked for three nails to have designs on them, which I provided pictures of. Two of which were just writing like "I ♥ Dad" and "#1 Dad", then the other was an outline of Ohio, I provided a picture and everything, she half assed it, saying it wasn't going to look spot on. I told her it didn't have to be perfect, I wouldn't expect it too, but she didn't even try to make it resemble Ohio, she molded it into a different shape. I had to explain to her for almost ten minutes that it isn't supposed to look like an "M" at the bottom.... She failed to listen to my requests and painted my other ring finger the opposite color and then put sparkled nail polish on it, which I was basically forced to accept or it would be left a dull looking color. After she gave me attitude about my nails, though I am paying and tipping her, basically providing her a job, she rushed through my other nails that after I left, almost later that night, I started noticing bubbles in the nail polish. The paint job was not what I expected, feel like that was her "punishment" since I wanted to have designs on my nails, although they knew about it ahead of time because we had made sure someone could do them. I originally wanted an Eagle head on my thumb nail but she said she couldn't do that. I had to go five days after having my nails done to another nail salon because my index nail broke in half, and when the new nail salon went to remove it, it came off so easily and he said that they must not have used enough powder and liquid ratio. Zen Nails in Florence is FIVE STAR rating and Mark there did my nails the way they should have been. He did an Eagle head, and Ohio, and the I love dad on my nails and they all look PERFECT. I would never recommend this place! Read Less