If I could give 0 stars, I would. I'm crying. Holly Helm destroyed my hair.I went in with mid-back length dark brown hair. I've been getting it dyed to cover grey for years, and wanted to stop. I have... Read More
If I could give 0 stars, I would. I'm crying. Holly Helm destroyed my hair.I went in with mid-back length dark brown hair. I've been getting it dyed to cover grey for years, and wanted to stop. I haven't dyed or processed in any way (not even blow dry or heat more than 1x/week) for 4 months in anticipation of having someone put in ash hilights to blend the grey and tone out the dye line. I wanted a cool tone (no red or orange), and said I'm fine if it has to be darker color since I know lightening hair that has been dyed dark can be a process.Y'all, my thick, long, dark, healthy hair has been fried. It was falling out IN CLUMPS when I left. Look at my pic. That's not a trendy hi-lo asymmetrical cut, it's how my hair is breaking off of my head. Also the dark roots? That's not the space between where she blehached away from my scalp, that's where she DYED IT BLACK without telling me, the very thing I didn't want done! And the reddish pink tint to the bottom half isn't just something my camera did, that's the color she gave me.As she was drying it to style, the brush was ripping through my dried, fried, destroyed hair and hairs were falling and flying everywhere. She said "that's what you get when you go from dark to platinum!"What?!?!? I never asked to go to platinum! And if losing over half my hair was what you expected, you should have told me! AND, this sure as shit ISN'T PLATINUM!I'm so freaking sad. My husband returns from 2 months away in a couple of weeks, then we are finally going on our honeymoon after being married and saving for years. I wanted to feel beautiful, but my hair has the texture of Einstein's and the color of a nebula. I have contacted another stylist who has informed me that stripping the dye out will just cause damage, and the breakage will continue so a super short cut and a dye back to dark brown is kinda my only option, so exactly what I didn't want. Do not trust this woman with your hair. She's very sweet but I have no idea what she was thinking. I included pics. Read Less