I tried this place as a new professional to the Topeka area. Nice people; I believe some could use additional hair training in cuts and color technique. A few really could benefit from additional clas... Read More
I tried this place as a new professional to the Topeka area. Nice people; I believe some could use additional hair training in cuts and color technique. A few really could benefit from additional classes on salon "cleanliness and protocols." I say this after having paid for a cut and color, returning home that evening, and discovering that my newly purchased khaki shorts had hair color on the backside of them!! After contacting the salon immediately, at first the salon owner, and subsequent hairstylist both apologized and offered to do the "right thing" and compensate me for at least the shorts. A week later, though, much to my surprise, and disappointment, the ownership and stylist have not refunded my cost for the shorts ($46) or the cost of the hair services which I am now in the process of "correcting" at another salon in Topeka -- the layers were uneven and the color was not evenly distributed. On the salon hygiene issue, my former stylist escorted me to her station with her prior client's blonde hair still in her scissor's! Yuck. Not sanitary. When she started to pick them up to cut my hair, I finally said something. The owner, when notified of my stained shorts, did apologize initially, and then made an excuse about her salon having black chairs! Hello? Most all hair salons have the same color; stylists must learn to clean up hair immediately after cutting hair and coloring. It's common sense in that industry. The good news? I have found much, much better service and hair talent in Topeka right on Wanamaker! So happy and feel thrilled. This salon is spotlessly clean, the stylist is a former Educator and really knows her "cosmetology stuff. What's great is I can now relax, as I have in the past, knowing my clothes will be fine! I have never had that happen before; however, my appreciation for quality salons and excellent stylists has grown even more. Read Less