34 Reviews

Satisfaction Nails & Spa

Overland Park, Kansas
Reviews
Stephanie Walrod
12 Jul 2018
REPORT
Loved my visit. My daughter got her pedicure they took there time did a awesome job. I got a manicure was a little pricey but they looked awesome i have got a lot of compliments on my nails.
Kelly Moore
30 Jun 2018
REPORT
Great gel manicure. Really happy with how my nails turned out
Jill M
22 Jun 2018
REPORT
Staff is great and are honest about wait times. They don't just say ok and put you in a chair then make you wait an hour. If they can't see you they let you know. It's always busy so I suggest an appo... Read More
Staff is great and are honest about wait times. They don't just say ok and put you in a chair then make you wait an hour. If they can't see you they let you know. It's always busy so I suggest an appointment. Never had a bad pedicure there. Equipment is cleaned and sterilized. Read Less
Susan Mountain
10 Jun 2018
REPORT
Bad experience. I was cut several times and ended up with gel color all over my cuticles. It was really...really a terrible job. I wanted to ask the guy if he had glasses. I could have done a much... Read More
Bad experience. I was cut several times and ended up with gel color all over my cuticles. It was really...really a terrible job. I wanted to ask the guy if he had glasses. I could have done a much better job myself. I threw away my money and got hurt in the process. Read Less
Sally Jorgensen
17 May 2018
REPORT
I have always had a great experience at Satisfaction Nails. ...alwaya relaxing, great atmosphere, clean, friendly staff.
Lizzy Born
16 May 2018
REPORT
I got a gel pedicure today and it turned out perfect. The quality of service was much better than I've gotten elsewhere and the price was excellent.
richard dvorak
8 May 2018
REPORT
This is a very clean establishment and the technicians do great work.
cleo delemos
17 Mar 2018
REPORT
The sign says walk ins welcome however I have gone here multiple times as a walk in and they always say they cant do my nails becuase they have a lot of appointments. My suggestion take down the wall ... Read More
The sign says walk ins welcome however I have gone here multiple times as a walk in and they always say they cant do my nails becuase they have a lot of appointments. My suggestion take down the wall in sign Read Less
Liz Steel
17 Nov 2017
REPORT
This is the best nail salon! Friendly staff, family owned, very clean and professional, always a fantastic leg massage and reasonable prices. It's always a treat and a privilege to come here!
Jenny M.
8 May 2017
REPORT
Went here yesterday to have my acrylics removed. They didn't notice me at first until a customer had to tell them I was there (thanks random lady). They didn't know what I was asking at first but fina... Read More
Went here yesterday to have my acrylics removed. They didn't notice me at first until a customer had to tell them I was there (thanks random lady). They didn't know what I was asking at first but finally sat me down at a table with a bowl of acetone. 15 minutes later the owner came over yelling at the person that sat me down saying she was supposed to file the gel off first. Who knew? Back to the bowl for another 20 minutes. It took this lady about 30 more minutes to file the acrylics off. It was dreadful. Maybe I'm just not used to the process, but my nails looked horrific. She finally got them to a smoother state and went for my cuticles. She made me bleed twice. The polish is already chipping. Wouldn't recommend. It was only $20 for the removal plus manicure which I found fair for the amount of time they spent on me. I will stick to Mani Pedi Me off 119th for my nail needs. Read Less
Noel Grabouski
23 Apr 2017
REPORT
I stopped in on a super busy Saturday without an appointment for a gel mani and they got me in and out quickly with friendly service. They are by far the least expensive in town and they did exactly w... Read More
I stopped in on a super busy Saturday without an appointment for a gel mani and they got me in and out quickly with friendly service. They are by far the least expensive in town and they did exactly what I asked for, which is sometimes hard to come by. Will definitely keep coming back!Read Less
Patrice J.
1 Apr 2017
REPORT
I don't know where to start. I was with a friend and we were driving around the city to find a nail shop that could fit us both in. We walked in and they had ample room but had us wait for a few minut... Read More
I don't know where to start. I was with a friend and we were driving around the city to find a nail shop that could fit us both in. We walked in and they had ample room but had us wait for a few minutes before attending to one of us. At the time my friend and I had opposite needs, I wanted a pedicure and she wanted acrylics. When I tell you that this was the best feeling pedicure in the world, I mean it! Omg I have never felt that good in regards to a foot rub and my toes feeling good. I didn't care if the lady painted the polish all on my skin. That foot rub was magic! I convinced my friend that she needed to get a pedicure which she did. As we switched positions because I also resulted in getting a manicure, everyone was so attentive and so nice. They had their son or nephew in the shop playing around and he was a gem. I didn't mind him at all. Then based off our impulse of adding services they offered $5 off. This place is great, true satisfaction when I left. Read Less
Kodi S.
17 Dec 2016
REPORT
This salon is very quick and convenient. They do a good job at a very good price. But sometimes they tend to be too crazy in the store and try to do a few things at once; also if you are to get your n... Read More
This salon is very quick and convenient. They do a good job at a very good price. But sometimes they tend to be too crazy in the store and try to do a few things at once; also if you are to get your nails done here make sure to make an appointment and have your back up colors just in case because colors tend to run low. communication can be a little difficult at times as well. Read Less
Lisa P.
21 Sep 2016
REPORT
First and last time coming to this place. Learn an ounce of decorum in customer service, nail salons are a dime a dozen to treat customers so poorly. Came in at 5:10 for a pedicure (note - no informat... Read More
First and last time coming to this place. Learn an ounce of decorum in customer service, nail salons are a dime a dozen to treat customers so poorly. Came in at 5:10 for a pedicure (note - no information available for hours online). It was busy, looked like two people waiting but not even half the chairs were in use. Someone with an appointment at 4:45 was still waiting to be seen. Why accept appointments if you can't honor them. Was going to put name on the list and someone asked what I wanted. I replied pedicure and he mumbled into the feet of the client he was working on. I asked if he could repeat himself so I could hear. His answer - we're busy. My observations - no shit. But try and give me something other than a rude response to my request for services. I was willing to wait, but he apparently didn't want me there. I won't be back. Read Less
Sonja Putnam
21 Sep 2016
REPORT
They got me in quickly....but the lady I got (older with short hair) was kinda rough...made me bleed...and did not do well with my French Tips.
Andrea B.
17 Apr 2016
REPORT
There were so many things wrong with this experience so I will just start from the beginning. My friend and I made an appointment and showed up promptly. They were busy and we could tell they had a fu... Read More
There were so many things wrong with this experience so I will just start from the beginning. My friend and I made an appointment and showed up promptly. They were busy and we could tell they had a full schedule. Each customer, no matter how busy and booked, should be allotted the same amount of time and attention to detail without being rushed. Don't over book if you are going to just rush through customers because that will leave them unhappy with the results and in turn, they will not be back to give you more business.I picked out my color -- a fuchsia purple-y color, and then one sparkly color to put on my ring finger. I told her what I wanted, which is a pretty common trend. I believed it to be understood by her head nod of affirmation and her moving on to the next step. The paint color wasn't very opaque so it took 4 coats. She rushed so fast through it that paint flicked on my finger skin up by my knuckles and was smeared on my skin around my nail without being cleaned up. She kept bumping the wet paint and painting over it so it looked uneven and gloppy. After applying 4 coats, even to the ring finger that was supposed to have sparkle polish, she went to apply the sparkle coat as she scraped off all the sparkles into the bottle so it left it with clear polish. She looked very confused as if she didn't know there wouldn't be sparkles on my nail if there weren't sparkles on the brush after she scraped them off. I said I would just get a different sparkle color that would be thicker and more opaque. She painted my ring fingers with the new sparkle polish and then continued to put it on my middle finger. No clue where that came from or why she felt the need to do that. I was just too annoyed at this point and the color on my nails was light in one area and dark in another from not letting it dry enough in between coats, smudging, and just lack of care to pay any attention to detail. I felt like she was just rushing to get me out the door -- what's the point in that? Do what you do and do it well. Anyways, I just ended up getting the same color my friend got (her manicure was just okay as well, but much better than mine) to save time and further frustration. When she took my polish off to start the new color, she started putting the base coat on when there were still dark purple polish around my nail bed and in my cuticles. Furthermore she put it on very sloppily like just touching and smearing it on with the brush rather than painting it on in strokes like it's intended to be. At that point I asked to take the cotton ball she had and started taking the rest of the purple polish off myself. I told her I was going to wash my hands, she said I didn't need to even though there was cotton fuzz stuck to my nails. She just did a quick wipe down and called it good. It was still a terrible paint job but at this point I was just cutting my losses. They were shaped ok and cuticles removed, I thought I would just repaint them myself at home. The pics I have are from the day after. You will see where she didn't go to the edge of my nail with each coat, the polish around my cuticle, and the air bubbles.When I went to pay one of the owners rung me up and asked how everything was. I said it was okay. She asked "Just okay?". I said yeah, just okay. Then she proceeded to ask what went wrong and I put most of what I just wrote in a nutshell for her. She said something to the tune of the polish was brand new and had no idea why it wasn't good but she was going to look into it. Whether she does or not I will never know, but hopefully for the sake of her business she starts there even though I don't think it was the polish itself that was terrible....And then maybe also point out to her staff to not rush through the services they provide. Read Less
Kathy M.
9 Apr 2016
REPORT
They were able to work us in on short notice and that was appreciated. I had a pedicure and one of the most thorough leg massages I've had in a salon. She did a nice job with my pedicure and the price... Read More
They were able to work us in on short notice and that was appreciated. I had a pedicure and one of the most thorough leg massages I've had in a salon. She did a nice job with my pedicure and the price was what you would expect. The place was filled with what appeared to be regulars which I took as a good sign and spoke well of the place. Read Less
Chris Pounds
21 Mar 2016
REPORT
Best nail salon around!!! Nina and the family are always professional and extremely nice. This is also the best price and job done around town. You will not be disappointed just make sure to set an ... Read More
Best nail salon around!!! Nina and the family are always professional and extremely nice. This is also the best price and job done around town. You will not be disappointed just make sure to set an appointment as they are always busy (always a good sign in a business)! Read Less
K R.
20 Feb 2016
REPORT
I will admit that as a certified nail tech and someone that has had years of experience giving and receiving manicures and pedicures, I'm harder to please. This place seemed clean, I liked that the ga... Read More
I will admit that as a certified nail tech and someone that has had years of experience giving and receiving manicures and pedicures, I'm harder to please. This place seemed clean, I liked that the gal didn't completely over rush every step of my service (most do), she was very friendly and over all my nails looked nice. But Cutting two different cuticles is NOT acceptable!! As she was improperly buffing, the corner of the buffer cut my skin and I bled a lot. She didn't get the bleeding to stop (because she kept going over the cut area with her fingernail as she polished) so I had blood trapped under the top coat of my shellac polish on two nails and every time my hands got wet for three days after the cut area was SO sore. I asked her to please stop irritating the cuts further by going over them every time she was cleaning up polish on the skin In-between each coat and her excuse was that I must have thin blood. It is never ok to cut someone and a huge No-no. I would have given a client a huge discount if I did this and would have apologized multiple times and not polished while it was still bleeding a lot! Why are there no good nail salons in this area? Read Less
Denise W.
11 Feb 2016
REPORT
This is the cleanest and most consistent nail salon I've been to. I've been going here consistently (every 2 weeks) for 3-4 years now, so I have tons of experience. I highly recommend making an appt, ... Read More
This is the cleanest and most consistent nail salon I've been to. I've been going here consistently (every 2 weeks) for 3-4 years now, so I have tons of experience. I highly recommend making an appt, as they are often busy - even at times when you might not expect it (say a Tuesday afternoon). Nina and Lee run this shop well. And I'm almost always happy with my services. And that's saying a lot. I'm extremely picky about the shaping of my nails during my manicure and the application of the gel polish. On a rare occasion, I've had a manicure where the gel starts lifting/peeling within a few days and they are always very accommodating to re-do any "problem" nails. The pedicure chairs are awesome, as are the pedicure services. You basically get two massages as part of your pedicure - once when they apply the scrub and then again when they apply lotion. I read a review on here where the lady said she was left in a pedicure chair with her feet soaking in cold water for 25 minutes. To that I say, why didn't you ask someone to run some hot water for you??? As for the left waiting for 25 minutes, I will say that Lee and Nina could use a little improvement in the area of managing appointments and walk-ins. As small business owners, this is their livelihood, so I understand that they don't want to turn away customers. As a result of sometimes taking in more customers than they maybe should, sometimes even if you show up on time for an appointment, you still have to wait (not long, but up to 10-15 minutes). That's the only reason I gave 4 stars instead of 5. Read Less
stephanie g.
25 Nov 2015
REPORT
The staff is very nice and attentive. They give long  foot massages. They really take their time with each client. Definitely the best nail place I've been to in Overland Park.
Kara G.
11 Nov 2015
REPORT
I've gone to this nail salon two times now, the first time was great! The man that did my acrylics was so gentle and really took his time! My nails looked amazing!   The second time I went, I believe ... Read More
I've gone to this nail salon two times now, the first time was great! The man that did my acrylics was so gentle and really took his time! My nails looked amazing!   The second time I went, I believe I had my nails done by the manager? He is the one that usually greets and takes appointments. Well, let me start by saying he was not very friendly, cut me multiple times, made my nails extremely thick, told me that a fill was 10 dollars and I was charged 20. I will not be returning to this salon. I was very disappointed by how rude he was and how horrible my nails looked. If you go to this salon, make sure you do not get this man. Read Less
Anna Martin
6 Sep 2015
REPORT
Took their time and gave great massages. Nails turned out wonderful!
Ruthie M.
29 Jul 2015
REPORT
Thank you for the wonderful pedicures! And for taking such good care of my mini me with her pedi. We loved the art on our toes too
Ray B.
23 Jun 2015
REPORT
I am very impressed with this nail salon. I walked in and they fit me in for a pedicure immediately. It was very clean and they used new prepackaged tools which was great. The massage was incredible a... Read More
I am very impressed with this nail salon. I walked in and they fit me in for a pedicure immediately. It was very clean and they used new prepackaged tools which was great. The massage was incredible and I really enjoyed the pedicure - one of the best I've had. Read Less
Angela H.
12 Jun 2015
REPORT
This is a busy facility. Very clean. The chairs are very close together. The foot and leg massage was the best I've ever received as it was not rushed at all. The staff engaged in small talk with the ... Read More
This is a busy facility. Very clean. The chairs are very close together. The foot and leg massage was the best I've ever received as it was not rushed at all. The staff engaged in small talk with the customers and were professional and cordial. Read Less
Malia J.
18 May 2015
REPORT
This place was terrible. One guy did not file any of my toe nails but filed the skin around my toes until they were raw. Instead of buffing my nails he took a file and made them as rough as sandpaper.... Read More
This place was terrible. One guy did not file any of my toe nails but filed the skin around my toes until they were raw. Instead of buffing my nails he took a file and made them as rough as sandpaper. Very terrible service and very rude employees. Definitely will not go back and DO NOT recommend this place. Read Less
Mary R
5 Apr 2015
REPORT
This is one of the only nail salons that you go into and it doesn't smell like acrylic's. It is also in my opinion the only salon you can go into and look around a know that it is actually clean. The ... Read More
This is one of the only nail salons that you go into and it doesn't smell like acrylic's. It is also in my opinion the only salon you can go into and look around a know that it is actually clean. The people are great and super nice I love this salon! Read Less
Angela C.
13 Mar 2015
REPORT
My requirements for a nail salon are not too difficult to meet yet so many salons fail to meet them. I'm looking for a a clean place that does a good job, is convenient to my home or work and charges ... Read More
My requirements for a nail salon are not too difficult to meet yet so many salons fail to meet them. I'm looking for a a clean place that does a good job, is convenient to my home or work and charges a fair price. I am pleased to say that this salon checks all the boxes. I came in here on a busy Friday afternoon. I called ahead to make sure they had a spot for me. I was a little surprised at how many chairs they have tucked back in this little shop--it's a fairly large salon. My nail tech gave me a wonderfully relaxing pedicure to get my feet ready for spring sandal season. They were not in good shape so this took lots of work--more than just a simple polish. My feet now look fab. Read Less
Suzy B.
11 Jan 2015
REPORT
Love this place.  everyone's so friendly. Can't complain about the prices - they're about as low as you can get in the area.  Have recommended friends to go and so should you!
Kim N.
27 Aug 2014
REPORT
Love the service here! A little bit of a language barrier, but I was able to make my needs known! They take their time and do excellent work. What I love most about them is that they are sterile! They... Read More
Love the service here! A little bit of a language barrier, but I was able to make my needs known! They take their time and do excellent work. What I love most about them is that they are sterile! They auto clave their  tools! Finally a place that I'm not afraid I will catch some awful nail fungus! Hasn't happened yet, but you've heard the horror stories! Read Less
Lizzie G.
18 Aug 2014
REPORT
Staff is very nice, although still had some translation issues when trying to ask for a specific design. Pedicure seemed longer and in depth; long massage and body scrub Lower legs..shellac okay. Did ... Read More
Staff is very nice, although still had some translation issues when trying to ask for a specific design. Pedicure seemed longer and in depth; long massage and body scrub Lower legs..shellac okay. Did not go all the way to the cuticles but overall seemed like they cared, just don't expect  upscale. Pedicure $23 & Shellac $27. Read Less
M H.
7 Aug 2014
REPORT
Just got a mani / pedi here and very impressed! My nail tech was very detail oriented and did a great job painting my nails. I used to go to Bebe nails down the street, but this place is better! $34 f... Read More
Just got a mani / pedi here and very impressed! My nail tech was very detail oriented and did a great job painting my nails. I used to go to Bebe nails down the street, but this place is better! $34 for a mani / pedi. Read Less
Carolyn C.
4 Apr 2014
REPORT
Love this nail salon!  I have been coming here for a bout 2 years.. Never been disappointed. Lee and Nina the owners are almost always there and make you feel so welcome. If you want an awesome manicu... Read More
Love this nail salon!  I have been coming here for a bout 2 years.. Never been disappointed. Lee and Nina the owners are almost always there and make you feel so welcome. If you want an awesome manicure or pedicure check this place out! Read Less
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Book an Appointment
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Please call
(913) 239-9077
7691 151st Street
Overland Park Kansas 66223
Business Hours
Monday
Mon
10:00AM-19:30PM
Tuesday
Tue
10:00AM-19:30PM
Wednesday
Wed
10:00AM-19:30PM
Thursday
Thu
10:00AM-19:30PM
Friday
Fri
10:00AM-19:30PM
Saturday
Sat
10:00AM-18:00PM
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Satisfaction Nails & Spa

Overland Park, Kansas
(34)
7691 151st Street
Overland Park Kansas 66223
Monday
10:00AM-19:30PM
Tuesday
10:00AM-19:30PM
Wednesday
10:00AM-19:30PM
Thursday
10:00AM-19:30PM
Friday
10:00AM-19:30PM
Saturday
10:00AM-18:00PM
Stephanie Walrod
12 Jul 2018
REPORT
Loved my visit. My daughter got her pedicure they took there time did a awesome job. I got a manicure was a little pricey but they looked awesome i have got a lot of compliments on my nails.
Kelly Moore
30 Jun 2018
REPORT
Great gel manicure. Really happy with how my nails turned out
Jill M
22 Jun 2018
REPORT
Staff is great and are honest about wait times. They don't just say ok and put you in a chair then make you wait an hour. If they can't see you they let you know. It's always busy so I suggest an appo... Read More
Staff is great and are honest about wait times. They don't just say ok and put you in a chair then make you wait an hour. If they can't see you they let you know. It's always busy so I suggest an appointment. Never had a bad pedicure there. Equipment is cleaned and sterilized. Read Less
Susan Mountain
10 Jun 2018
REPORT
Bad experience. I was cut several times and ended up with gel color all over my cuticles. It was really...really a terrible job. I wanted to ask the guy if he had glasses. I could have done a much... Read More
Bad experience. I was cut several times and ended up with gel color all over my cuticles. It was really...really a terrible job. I wanted to ask the guy if he had glasses. I could have done a much better job myself. I threw away my money and got hurt in the process. Read Less
Sally Jorgensen
17 May 2018
REPORT
I have always had a great experience at Satisfaction Nails. ...alwaya relaxing, great atmosphere, clean, friendly staff.
Lizzy Born
16 May 2018
REPORT
I got a gel pedicure today and it turned out perfect. The quality of service was much better than I've gotten elsewhere and the price was excellent.
richard dvorak
8 May 2018
REPORT
This is a very clean establishment and the technicians do great work.
cleo delemos
17 Mar 2018
REPORT
The sign says walk ins welcome however I have gone here multiple times as a walk in and they always say they cant do my nails becuase they have a lot of appointments. My suggestion take down the wall ... Read More
The sign says walk ins welcome however I have gone here multiple times as a walk in and they always say they cant do my nails becuase they have a lot of appointments. My suggestion take down the wall in sign Read Less
Liz Steel
17 Nov 2017
REPORT
This is the best nail salon! Friendly staff, family owned, very clean and professional, always a fantastic leg massage and reasonable prices. It's always a treat and a privilege to come here!
Jenny M.
8 May 2017
REPORT
Went here yesterday to have my acrylics removed. They didn't notice me at first until a customer had to tell them I was there (thanks random lady). They didn't know what I was asking at first but fina... Read More
Went here yesterday to have my acrylics removed. They didn't notice me at first until a customer had to tell them I was there (thanks random lady). They didn't know what I was asking at first but finally sat me down at a table with a bowl of acetone. 15 minutes later the owner came over yelling at the person that sat me down saying she was supposed to file the gel off first. Who knew? Back to the bowl for another 20 minutes. It took this lady about 30 more minutes to file the acrylics off. It was dreadful. Maybe I'm just not used to the process, but my nails looked horrific. She finally got them to a smoother state and went for my cuticles. She made me bleed twice. The polish is already chipping. Wouldn't recommend. It was only $20 for the removal plus manicure which I found fair for the amount of time they spent on me. I will stick to Mani Pedi Me off 119th for my nail needs. Read Less
Noel Grabouski
23 Apr 2017
REPORT
I stopped in on a super busy Saturday without an appointment for a gel mani and they got me in and out quickly with friendly service. They are by far the least expensive in town and they did exactly w... Read More
I stopped in on a super busy Saturday without an appointment for a gel mani and they got me in and out quickly with friendly service. They are by far the least expensive in town and they did exactly what I asked for, which is sometimes hard to come by. Will definitely keep coming back!Read Less
Patrice J.
1 Apr 2017
REPORT
I don't know where to start. I was with a friend and we were driving around the city to find a nail shop that could fit us both in. We walked in and they had ample room but had us wait for a few minut... Read More
I don't know where to start. I was with a friend and we were driving around the city to find a nail shop that could fit us both in. We walked in and they had ample room but had us wait for a few minutes before attending to one of us. At the time my friend and I had opposite needs, I wanted a pedicure and she wanted acrylics. When I tell you that this was the best feeling pedicure in the world, I mean it! Omg I have never felt that good in regards to a foot rub and my toes feeling good. I didn't care if the lady painted the polish all on my skin. That foot rub was magic! I convinced my friend that she needed to get a pedicure which she did. As we switched positions because I also resulted in getting a manicure, everyone was so attentive and so nice. They had their son or nephew in the shop playing around and he was a gem. I didn't mind him at all. Then based off our impulse of adding services they offered $5 off. This place is great, true satisfaction when I left. Read Less
Kodi S.
17 Dec 2016
REPORT
This salon is very quick and convenient. They do a good job at a very good price. But sometimes they tend to be too crazy in the store and try to do a few things at once; also if you are to get your n... Read More
This salon is very quick and convenient. They do a good job at a very good price. But sometimes they tend to be too crazy in the store and try to do a few things at once; also if you are to get your nails done here make sure to make an appointment and have your back up colors just in case because colors tend to run low. communication can be a little difficult at times as well. Read Less
Lisa P.
21 Sep 2016
REPORT
First and last time coming to this place. Learn an ounce of decorum in customer service, nail salons are a dime a dozen to treat customers so poorly. Came in at 5:10 for a pedicure (note - no informat... Read More
First and last time coming to this place. Learn an ounce of decorum in customer service, nail salons are a dime a dozen to treat customers so poorly. Came in at 5:10 for a pedicure (note - no information available for hours online). It was busy, looked like two people waiting but not even half the chairs were in use. Someone with an appointment at 4:45 was still waiting to be seen. Why accept appointments if you can't honor them. Was going to put name on the list and someone asked what I wanted. I replied pedicure and he mumbled into the feet of the client he was working on. I asked if he could repeat himself so I could hear. His answer - we're busy. My observations - no shit. But try and give me something other than a rude response to my request for services. I was willing to wait, but he apparently didn't want me there. I won't be back. Read Less
Sonja Putnam
21 Sep 2016
REPORT
They got me in quickly....but the lady I got (older with short hair) was kinda rough...made me bleed...and did not do well with my French Tips.
Andrea B.
17 Apr 2016
REPORT
There were so many things wrong with this experience so I will just start from the beginning. My friend and I made an appointment and showed up promptly. They were busy and we could tell they had a fu... Read More
There were so many things wrong with this experience so I will just start from the beginning. My friend and I made an appointment and showed up promptly. They were busy and we could tell they had a full schedule. Each customer, no matter how busy and booked, should be allotted the same amount of time and attention to detail without being rushed. Don't over book if you are going to just rush through customers because that will leave them unhappy with the results and in turn, they will not be back to give you more business.I picked out my color -- a fuchsia purple-y color, and then one sparkly color to put on my ring finger. I told her what I wanted, which is a pretty common trend. I believed it to be understood by her head nod of affirmation and her moving on to the next step. The paint color wasn't very opaque so it took 4 coats. She rushed so fast through it that paint flicked on my finger skin up by my knuckles and was smeared on my skin around my nail without being cleaned up. She kept bumping the wet paint and painting over it so it looked uneven and gloppy. After applying 4 coats, even to the ring finger that was supposed to have sparkle polish, she went to apply the sparkle coat as she scraped off all the sparkles into the bottle so it left it with clear polish. She looked very confused as if she didn't know there wouldn't be sparkles on my nail if there weren't sparkles on the brush after she scraped them off. I said I would just get a different sparkle color that would be thicker and more opaque. She painted my ring fingers with the new sparkle polish and then continued to put it on my middle finger. No clue where that came from or why she felt the need to do that. I was just too annoyed at this point and the color on my nails was light in one area and dark in another from not letting it dry enough in between coats, smudging, and just lack of care to pay any attention to detail. I felt like she was just rushing to get me out the door -- what's the point in that? Do what you do and do it well. Anyways, I just ended up getting the same color my friend got (her manicure was just okay as well, but much better than mine) to save time and further frustration. When she took my polish off to start the new color, she started putting the base coat on when there were still dark purple polish around my nail bed and in my cuticles. Furthermore she put it on very sloppily like just touching and smearing it on with the brush rather than painting it on in strokes like it's intended to be. At that point I asked to take the cotton ball she had and started taking the rest of the purple polish off myself. I told her I was going to wash my hands, she said I didn't need to even though there was cotton fuzz stuck to my nails. She just did a quick wipe down and called it good. It was still a terrible paint job but at this point I was just cutting my losses. They were shaped ok and cuticles removed, I thought I would just repaint them myself at home. The pics I have are from the day after. You will see where she didn't go to the edge of my nail with each coat, the polish around my cuticle, and the air bubbles.When I went to pay one of the owners rung me up and asked how everything was. I said it was okay. She asked "Just okay?". I said yeah, just okay. Then she proceeded to ask what went wrong and I put most of what I just wrote in a nutshell for her. She said something to the tune of the polish was brand new and had no idea why it wasn't good but she was going to look into it. Whether she does or not I will never know, but hopefully for the sake of her business she starts there even though I don't think it was the polish itself that was terrible....And then maybe also point out to her staff to not rush through the services they provide. Read Less
Kathy M.
9 Apr 2016
REPORT
They were able to work us in on short notice and that was appreciated. I had a pedicure and one of the most thorough leg massages I've had in a salon. She did a nice job with my pedicure and the price... Read More
They were able to work us in on short notice and that was appreciated. I had a pedicure and one of the most thorough leg massages I've had in a salon. She did a nice job with my pedicure and the price was what you would expect. The place was filled with what appeared to be regulars which I took as a good sign and spoke well of the place. Read Less
Chris Pounds
21 Mar 2016
REPORT
Best nail salon around!!! Nina and the family are always professional and extremely nice. This is also the best price and job done around town. You will not be disappointed just make sure to set an ... Read More
Best nail salon around!!! Nina and the family are always professional and extremely nice. This is also the best price and job done around town. You will not be disappointed just make sure to set an appointment as they are always busy (always a good sign in a business)! Read Less
K R.
20 Feb 2016
REPORT
I will admit that as a certified nail tech and someone that has had years of experience giving and receiving manicures and pedicures, I'm harder to please. This place seemed clean, I liked that the ga... Read More
I will admit that as a certified nail tech and someone that has had years of experience giving and receiving manicures and pedicures, I'm harder to please. This place seemed clean, I liked that the gal didn't completely over rush every step of my service (most do), she was very friendly and over all my nails looked nice. But Cutting two different cuticles is NOT acceptable!! As she was improperly buffing, the corner of the buffer cut my skin and I bled a lot. She didn't get the bleeding to stop (because she kept going over the cut area with her fingernail as she polished) so I had blood trapped under the top coat of my shellac polish on two nails and every time my hands got wet for three days after the cut area was SO sore. I asked her to please stop irritating the cuts further by going over them every time she was cleaning up polish on the skin In-between each coat and her excuse was that I must have thin blood. It is never ok to cut someone and a huge No-no. I would have given a client a huge discount if I did this and would have apologized multiple times and not polished while it was still bleeding a lot! Why are there no good nail salons in this area? Read Less
Denise W.
11 Feb 2016
REPORT
This is the cleanest and most consistent nail salon I've been to. I've been going here consistently (every 2 weeks) for 3-4 years now, so I have tons of experience. I highly recommend making an appt, ... Read More
This is the cleanest and most consistent nail salon I've been to. I've been going here consistently (every 2 weeks) for 3-4 years now, so I have tons of experience. I highly recommend making an appt, as they are often busy - even at times when you might not expect it (say a Tuesday afternoon). Nina and Lee run this shop well. And I'm almost always happy with my services. And that's saying a lot. I'm extremely picky about the shaping of my nails during my manicure and the application of the gel polish. On a rare occasion, I've had a manicure where the gel starts lifting/peeling within a few days and they are always very accommodating to re-do any "problem" nails. The pedicure chairs are awesome, as are the pedicure services. You basically get two massages as part of your pedicure - once when they apply the scrub and then again when they apply lotion. I read a review on here where the lady said she was left in a pedicure chair with her feet soaking in cold water for 25 minutes. To that I say, why didn't you ask someone to run some hot water for you??? As for the left waiting for 25 minutes, I will say that Lee and Nina could use a little improvement in the area of managing appointments and walk-ins. As small business owners, this is their livelihood, so I understand that they don't want to turn away customers. As a result of sometimes taking in more customers than they maybe should, sometimes even if you show up on time for an appointment, you still have to wait (not long, but up to 10-15 minutes). That's the only reason I gave 4 stars instead of 5. Read Less
stephanie g.
25 Nov 2015
REPORT
The staff is very nice and attentive. They give long  foot massages. They really take their time with each client. Definitely the best nail place I've been to in Overland Park.
Kara G.
11 Nov 2015
REPORT
I've gone to this nail salon two times now, the first time was great! The man that did my acrylics was so gentle and really took his time! My nails looked amazing!   The second time I went, I believe ... Read More
I've gone to this nail salon two times now, the first time was great! The man that did my acrylics was so gentle and really took his time! My nails looked amazing!   The second time I went, I believe I had my nails done by the manager? He is the one that usually greets and takes appointments. Well, let me start by saying he was not very friendly, cut me multiple times, made my nails extremely thick, told me that a fill was 10 dollars and I was charged 20. I will not be returning to this salon. I was very disappointed by how rude he was and how horrible my nails looked. If you go to this salon, make sure you do not get this man. Read Less
Anna Martin
6 Sep 2015
REPORT
Took their time and gave great massages. Nails turned out wonderful!
Ruthie M.
29 Jul 2015
REPORT
Thank you for the wonderful pedicures! And for taking such good care of my mini me with her pedi. We loved the art on our toes too
Ray B.
23 Jun 2015
REPORT
I am very impressed with this nail salon. I walked in and they fit me in for a pedicure immediately. It was very clean and they used new prepackaged tools which was great. The massage was incredible a... Read More
I am very impressed with this nail salon. I walked in and they fit me in for a pedicure immediately. It was very clean and they used new prepackaged tools which was great. The massage was incredible and I really enjoyed the pedicure - one of the best I've had. Read Less
Angela H.
12 Jun 2015
REPORT
This is a busy facility. Very clean. The chairs are very close together. The foot and leg massage was the best I've ever received as it was not rushed at all. The staff engaged in small talk with the ... Read More
This is a busy facility. Very clean. The chairs are very close together. The foot and leg massage was the best I've ever received as it was not rushed at all. The staff engaged in small talk with the customers and were professional and cordial. Read Less
Malia J.
18 May 2015
REPORT
This place was terrible. One guy did not file any of my toe nails but filed the skin around my toes until they were raw. Instead of buffing my nails he took a file and made them as rough as sandpaper.... Read More
This place was terrible. One guy did not file any of my toe nails but filed the skin around my toes until they were raw. Instead of buffing my nails he took a file and made them as rough as sandpaper. Very terrible service and very rude employees. Definitely will not go back and DO NOT recommend this place. Read Less
Mary R
5 Apr 2015
REPORT
This is one of the only nail salons that you go into and it doesn't smell like acrylic's. It is also in my opinion the only salon you can go into and look around a know that it is actually clean. The ... Read More
This is one of the only nail salons that you go into and it doesn't smell like acrylic's. It is also in my opinion the only salon you can go into and look around a know that it is actually clean. The people are great and super nice I love this salon! Read Less
Angela C.
13 Mar 2015
REPORT
My requirements for a nail salon are not too difficult to meet yet so many salons fail to meet them. I'm looking for a a clean place that does a good job, is convenient to my home or work and charges ... Read More
My requirements for a nail salon are not too difficult to meet yet so many salons fail to meet them. I'm looking for a a clean place that does a good job, is convenient to my home or work and charges a fair price. I am pleased to say that this salon checks all the boxes. I came in here on a busy Friday afternoon. I called ahead to make sure they had a spot for me. I was a little surprised at how many chairs they have tucked back in this little shop--it's a fairly large salon. My nail tech gave me a wonderfully relaxing pedicure to get my feet ready for spring sandal season. They were not in good shape so this took lots of work--more than just a simple polish. My feet now look fab. Read Less
Suzy B.
11 Jan 2015
REPORT
Love this place.  everyone's so friendly. Can't complain about the prices - they're about as low as you can get in the area.  Have recommended friends to go and so should you!
Kim N.
27 Aug 2014
REPORT
Love the service here! A little bit of a language barrier, but I was able to make my needs known! They take their time and do excellent work. What I love most about them is that they are sterile! They... Read More
Love the service here! A little bit of a language barrier, but I was able to make my needs known! They take their time and do excellent work. What I love most about them is that they are sterile! They auto clave their  tools! Finally a place that I'm not afraid I will catch some awful nail fungus! Hasn't happened yet, but you've heard the horror stories! Read Less
Lizzie G.
18 Aug 2014
REPORT
Staff is very nice, although still had some translation issues when trying to ask for a specific design. Pedicure seemed longer and in depth; long massage and body scrub Lower legs..shellac okay. Did ... Read More
Staff is very nice, although still had some translation issues when trying to ask for a specific design. Pedicure seemed longer and in depth; long massage and body scrub Lower legs..shellac okay. Did not go all the way to the cuticles but overall seemed like they cared, just don't expect  upscale. Pedicure $23 & Shellac $27. Read Less
M H.
7 Aug 2014
REPORT
Just got a mani / pedi here and very impressed! My nail tech was very detail oriented and did a great job painting my nails. I used to go to Bebe nails down the street, but this place is better! $34 f... Read More
Just got a mani / pedi here and very impressed! My nail tech was very detail oriented and did a great job painting my nails. I used to go to Bebe nails down the street, but this place is better! $34 for a mani / pedi. Read Less
Carolyn C.
4 Apr 2014
REPORT
Love this nail salon!  I have been coming here for a bout 2 years.. Never been disappointed. Lee and Nina the owners are almost always there and make you feel so welcome. If you want an awesome manicu... Read More
Love this nail salon!  I have been coming here for a bout 2 years.. Never been disappointed. Lee and Nina the owners are almost always there and make you feel so welcome. If you want an awesome manicure or pedicure check this place out! Read Less
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