I'll jump right in.I'd never gotten a set of acrylic nails before, but given an upcoming special event, I decided to take the plunge. Knowing the both the monetary and physical cost of acrylic nails, ... Read More
I'll jump right in.I'd never gotten a set of acrylic nails before, but given an upcoming special event, I decided to take the plunge. Knowing the both the monetary and physical cost of acrylic nails, I scoured Yelp for a salon with frequent and consistent reviews. I wanted to know my nails were in good hands (pun intended). Majestic Nails seemed ideal-- walk-ins welcome, in my budget, and seemingly reputable. I arrived and they got me seated shortly. I checked to make sure the price advertised inside matched the price advertised online. It did- $30. I explained to the nail technician taking care of me that this was my first time getting acrylic nails. She didn't acknowledge me. I assumed the session would start off like a mani--soaking, buffing, cuticle pushing, etc. Either they skipped that part or it isn't usually included when you get an acrylic set. If I simply assumed wrong, than this initial disappoint was a fault of my own ignorance and not their negligence. Still, my disappointment was compounded when the acrylic nails were smaller than my actual nail. You can see the edge of my real nails poking out from underneath the acrylic. It's very tacky looking. A few of the acrylics were put on crooked, and none have an adequate coat of paint. The color is streaky and there are bubbles in the paint. Near the cuticles, the paint isn't even in an even curve. Towards the end, before my the technician had finished doing my top coat, a scheduled client walked in. My technician hurriedly ushered me to the station where I wait for the pain my to dry. In the process, one of my wet nails was bumped and the paint buffed off. She said she would "fix it after." (after what??) She than went to care for her other client. I sat for twenty minutes wondering if I'm supposed to leave or not. I felt like she provided a less-quality session because it was my first time and I may not know any better. Finally, I went to check out. The man told me my total for the acrylic set was $38 (what? Maybe gratuity is included...) and then he asked if I would leave a tip (I guess it's not included?) Because I am a server at restaurant, I felt compelled to leave a tip and sort out my complaints with a manager later. I ended up paying $43 for the sloppy, unprofessional set. Unfortunately, I didn't find a website or email to contact a manager. Overall, I'm very disappointed at the lack of communication and unprofessional work serviced at Majestic Nails. I'm sad I wasted $43 on a treat that was supposed to make me feel confident and beautiful, not tacky and insecure. Read Less